Disabling Call Channels; The Maintenance Page; What The Maintenance Page Provides - Avaya CallPilot 703t Maintenance And Diagnostics

Using CallPilot Manager to monitor hardware

Disabling call channels

If you must take the CallPilot system out of service to perform software or hardware
maintenance, Avaya recommends that you disable all call channels first. There are two ways
to disable the call channels:
• Courtesy stop the channels (preferred method).
When you courtesy stop call channels, CallPilot waits until the channels are no longer
active before disabling them, instead of suddenly terminating active calls.
• Stop the channels.
When you stop channels, you suddenly disable them and terminate all active calls.

The Maintenance page

Use the Maintenance page in CallPilot Manager to do the following:
• Obtain general information about components.
• View component states.
• Start and stop components.
• Run integrated diagnostic tests.
• View the results of the last diagnostic test run against a component.

What the Maintenance page provides

The Maintenance page identifies the server platform and switch connectivity type. It also
provides a tree that, when expanded, lists the physical and logical hardware components down
the left side of the screen. To list the server hardware components, click the plus sign (+) at
the top of the tree. To list the subcomponents for each component, click the plus sign (+) beside
the component.
Note:
The components that are listed on the Maintenance page are based on the CallPilot server
type and the switch that is connected to CallPilot.
When you click a component, the page refreshes to show the details about that component.
62 Avaya CallPilot® 703t Server Maintenance and Diagnostics December 2010