Table of Contents
Advertisement
Using CallPilot Manager to monitor hardware
Working with the Multimedia Monitor
The Multimedia Monitor shows the status of multimedia channels. The multimedia channels
are the DSP ports that process the calls. They are the voice, fax, and speech recognition
channels.
To view or work with multimedia channel states
1. Run CallPilot Manager and log in.
2. In CallPilot Manager, click Maintenance → Multimedia Monitor.
3. Do one of the following:
4. Click Courtesy Stop, Stop, or Start as required.
72
Avaya CallPilot® 703t Server Maintenance and Diagnostics
Result: The Multimedia Monitor screen appears, showing the channels associated
with each DSP
Note:
For an explanation of the channel states, refer to the CallPilot Manager online
Help.
IF you want to stop or start
all of the channels associated with a
DSP
only one or several channels that are
associated with a DSP
Result: If you clicked Courtesy Stop or Stop, you are asked to confirm the Courtesy
Stop or Stop. Click OK.
The selected channels change to idle or on-duty status, according to the action you
chose.
If the buttons are not available, wait a few seconds for the screen to refresh:
• The Start button is available only when a component is in the Idle state.
• The Courtesy Stop and Stop buttons are available only when a component
is in one of the following states: Idle, Active, Remote Alarm, Local Alarm.
THEN
check the check box to the left of the
DSP that you want to stop or start.
Repeat this step for each DSP.
check the check box for each channel
that you want to stop or start.
December 2010
Advertisement
Table of Contents
