Table of Contents
Advertisement
Using CallPilot Manager to monitor hardware
Starting and stopping components
When you stop a component, you take it out of service and prevent it from operating. You must
stop a component before you can replace it (if the component is replaceable) or run a diagnostic
test on it.
To bring an out-of-service component back into service, you must start it.
Start and stop components from the Maintenance section on the Maintenance screen.
Important:
Avaya recommends that, if possible, you courtesy stop a component. Courtesy stop is
available only at the individual channel level.
To courtesy down CallPilot, use the following:
• Multimedia Monitor - to courtesy stop a range of multimedia channels
• Channel Monitor - to courtesy stop a range of call channels:
DS30X channels (also known as DS0 channels)
Stop versus Courtesy stop
The following two methods of taking a component out of service allow you to choose how active
calls are affected:
Courtesy stop
A Courtesy stop is the recommended way to take the component out of service only after the
component has finished processing an active call. Courtesy stop is preferred over a regular
Stop.
• If the component is processing a call, the call is not dropped; the component remains
active until the call is finished.
• If the component is not in use, it is taken out of service immediately.
66
Avaya CallPilot® 703t Server Maintenance and Diagnostics
December 2010
Advertisement
Table of Contents
