Avaya CallPilot 703t Maintenance And Diagnostics page 138

RAID operations
What to do
is properly
configured.
Full data backup Do a full data backup before RAID splitting is performed as an extra
RAID splitting
Note:
Because the
703t has only
one physical
drive per
channel, the
RAID splitting
can be done
using the
Windows
MegaRAID
console
without risk of
CallPilot
database
corruption.
Perform
CallPilot
software
upgrade
RAID synching
for upgrade
successful
RAID synching
for upgrade
NOT successful
138 Avaya CallPilot® 703t Server Maintenance and Diagnostics
by the system. If the drive matches the graphic location on the Windows
MegaRAID console, proceed with the next step.
precaution.
1. Load the Windows MegaRAID console. Ensure all drives are in
ONLINE state (GREEN).
2. Right click the Channel 2 first drive (i.e (0) A1-2-Onln).
Select Tools → Fail Drive. A warning message will pop-up. Ignore it
and press OK. The drive status will change to FAILED and the color
of the icon should change to RED. The alarm should start beeping.
Note:
The alarm can be silenced, but under no circumstances should it be
disabled. Select Adapter → Alarm Control → Silence Alarm
Technically the drive that is marked FAILED is now the Backup Drive.
Let the system boot. The system will still run after Channel 2 of the RAID
card was taken out of service and will boot to Windows. Perform the
software upgrade.
WITHOUT shutting down the server, in the Physical Devices section of
the MegaRAID console, right click the Channel 2 first drive (i.e Channel
2 (0) A1-2-Failed). From the right mouse pop-up menu select Rebuild.
When Rebuild is done, the drive status will change to ONLINE and the
color of the icon should change to green. The alarm should stop beeping
unless it was temporarily silenced. The process can take up to one hour.
DO NOT shut down the machine before the rebuild is complete. If you do
reboot or power down during this process, you need to do 'RAID synching
for upgrade NOT successful', then start again. You can monitor the
rebuild by opening the Windows MegaRAID console.
If the software upgrade has failed, the system needs to be returned to
the original configuration.
1. Restart the server and enter the Ctrl+M utility.
2. Select Objects → Physical Drive → FAIL Drive for the drive on
Channel 1.The drive will show as FAIL after this step.
3. Select the drive on Channel 2 (previously taken offline or the Backup
drive) and make it ONLINE. Ignore the warning message.
At this point the drive on the Channel 2 is ONLINE and the one on
Channel 1 is marked FAILED.
4. Exit the utility and reboot. The system will boot up to the original
configuration before the software upgrade and an audible alarm will
How to do it
December 2010