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Note:
Avaya recommends that you change the Event Browser filter criteria to display Minor and
Major events as well. Minor and Major events can indicate significant system problems.
To investigate using the Event Browser
1. Run CallPilot Manager and log in.
2. In CallPilot Manager, click System → Event Browser.
3. Click an event that appears to be related to the problem, or an event that occurred
4. View the description and recovery action.
5. Repeat steps
6. If the solution to the problem is not apparent, contact your Avaya technical support
Note:
For information on how to use the Event Browser, refer to the Administrator's Guide
(NN44200-601), or the CallPilot Manager online Help.
Channel and Multimedia Monitors
The Channel Monitor shows the status of call channels. The call channels are the connections
between the server and the switch that carry the call signals to CallPilot.
The Multimedia Monitor shows the status of multimedia channels. The multimedia channels
are the DSP ports that process the calls. They are the voice, fax, and speech recognition
channels.
Avaya CallPilot® 703t Server Maintenance and Diagnostics
Result: The Event Browser window appears
near the time the alarm was raised.
Result: A description of the event appears in a new web browser window.
3
on page 61 and
representative.
To investigate using the Event Browser
4
on page 61 for more events, if necessary.
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