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Troubleshooting your Avaya CallPilot® system
2. Four of the eight LEDs will then go off and stay that way.
There are four LEDs lit when the RAID card is working properly.
If all eight LEDs stay on after power up and boot, the card was not detected or is faulty.
Interpreting POST diagnostics
The Power-On-Self-Test (POST) is a system diagnostic program (stored in the BIOS) that runs
each time the 703t server is started. The function of POST is to test system components and
then to display status messages.
POST reports on the system status using POST beep codes. If an error occurs before video
initialization, POST emits beep codes that indicate errors in hardware, software, or firmware.
A beep code is a series of separate tones, each equal in length. Record the beep codes that
you hear before calling your Avaya customer support representative.
Important:
Some POST beep codes are critical and require you to replace your motherboard. Refer to
the tables in this section for more information about beep codes.
Types of beep codes
There are three types of beep codes on the 703t server:
• BIOS recovery beep codes (during a BIOS recovery procedure)
• bootblock error beep codes (for normal operation)
• bootblock error 3-beep codes (for normal operation)
Table 3: BIOS recovery beep codes
Beeps
1
2
Series of low-
pitched single
beeps
28
Avaya CallPilot® 703t Server Maintenance and Diagnostics
At the same time, all eight LEDs at the back will light.
Error message
Recovery started
Recovery boot error
Recovery failed
Description
Recovery process started.
Unable to boot from floppy disk drive or CD-
ROM drive. Recovery process will retry.
Unable to process valid BIOS recovery
images. BIOS has already passed control to
the operating system and flash utility.
December 2010
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