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Using CallPilot Manager to monitor hardware
Component
Time Switch
Multimedia
channels
Call channels
DS30X link
Note:
The MGate card and DS30X cable are replaceable. If you are having problems with the
DS30X link, determine if either one or both of those items are causing the problem and
need to be replaced.
Viewing component states
View a component state to determine the general condition of the component, including
whether the component is disabled or off duty. The component state is shown in the
Maintenance section of the Maintenance screen.
Component states
You can determine the state of a component by looking at the State box in the Maintenance
section.
State
Active
Disabled
Idle
InTest
Loading
No resources
64
Avaya CallPilot® 703t Server Maintenance and Diagnostics
Start, stop?
Courtesy stop?
No
No
Yes
Yes
Yes
Yes
Yes
No
The component is working and currently involved in processing
a call.
The diagnostic failed.
The component is working but not currently involved in
processing a call.
A diagnostic is running on the component.
The component has been started, which takes it out of the Off
Duty state.
This state occurs quickly and is immediately followed by Idle.
The hardware required for the component to operate is not
installed or is not operating properly.
Diagnostics
Replaceable ?
available?
No
No
No
No
No
No
No
No
Description
December 2010
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