3. Appendix: Service Call Conditions
Class 1
8XX
3
9XX
SC1xx: Scanning
No.
Type
101
D
46
Section
Controller
Others
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Exposure lamp error
The standard white level could not be set properly when scanning the white plate
during automatic white level adjustment.
• White plate dirty
• Spurious electrical noise on power supply line
• Exposure lamp connection loose, broken, defective
• Exposure lamp defective
• High voltage power supply (power pack) harness loose, broken, defective
• SBU defective
• BCU defective
• SIO defective
1. Check and clean the scanner mirror(s) and scanner lens.
2. Check and clean the shading plate.
3. Replace the exposure lamp.
4. Replace the scanner mirror(s) or scanner lens.
5. Replace the SBU board.
6. Replace the BCU board.
7. Replace the SIO board.
SC Code
800 -
Error after ready condition
820 -
Diagnostics error
860 -
Hard disk
880 -
Unique for a specific model
900 -
Counter
920 -
Memory
990 -
Others
Detailed section