Retrieving The Debug Log From The Hdd - Ricoh OR-C1 Field Service Manual

5. System Maintenance
Acronym
GSP-PM
IMH
MCS
NCS
7. The machine is now set to record the debugging information automatically on the HDD (the target
selected with SP5-857-002) for the events that you selected with SP5-858 and the memory
modules selected with SP5-859.
5
Please keep the following important points in mind when you do this setting:
• Note that the number entries for Keys 1 to 5 are the same for the Copy, Printer, Scanner, and Web
memory modules.
• The initial settings are all zero.
• These settings remain in effect until you change them. Be sure to check all the settings, especially
the settings for Keys 6 to 10. To switch off a key setting, enter a zero for that key.
• You can select any number of keys from 1 to 10 (or all) by entering the corresponding 4-digit
numbers from the table.
• You cannot mix settings for the groups (COPY, PRINTER, etc.) for 006 to 010. For example, if you
want to create a PRINTER debug log you must select the settings from the 9 available selections for
the "PRINTER" column only.
• One area of the disk is reserved to store the debug log. The size of this area is limited to 4 MB.

Retrieving the Debug Log from the HDD

Retrieve the debug log by copying it from the hard disk to an SD card.
1. Insert the SD card into slot 2 (service slot) of the copier.
2. Enter the SP mode and execute SP5-857-009 (Copy HDD to SD Card (Latest 4 MB)) to write the
debugging data to the SD card.
3. Use a card reader to copy the file and send it for analysis to your local Ricoh representative by
email. You can also send the SD card by regular mail if you want.
312
Meaning
GW Print Service – Print
Module
Image Memory Handler
Memory Control Service
Network Control Service
Acronym
PTS Print Server
SCS System Control Service
System Resource
SRM
Management
Web Document Box
WebDB
(Document Server)
Meaning