3. Appendix: Service Call Conditions
No.
Type
-
-
3
No.
Type
798
B
-01
94
Details (Symptom, Possible Cause, Troubleshooting Procedures)
The machine does not detect a correct signal from the shift roller HP sensor while
the shift roller motor is operating. The 1st detection failure issues a jam error, and
the 2nd failure issues this SC code.
• Defective paper position sensor unit motor
• Loosen connection
• Motor overload
• Defective shift roller HP sensor
1. Replace the shift roller HP sensor.
2. Replace the paper position sensor unit motor.
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Upper limit switch error (D585)
The upper limit switch of the 500-sheet finisher (D585) is pushed due to tray lift
error or some problems.
• Upper limit switch pulled up
• Defective upper limit swtich
1. Check the harness.
2. Check for blockage around the upper limit switch.
3. Replace the upper limit switch.