Page 1: Operating Instructions
Operating Instructions Hardware Guide Guide to the Printer Setting Up the Printer Installing Options Connecting the Printer Configuration Loading Paper Maintaining the Printer Adjusting the Printer Troubleshooting Removing Misfed Paper Appendix Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read "Safety Information"...
Page 2 Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Do not copy or print any item for which reproduction is prohibited by law. Copying or printing the following items is generally prohibited by local law: bank notes, revenue stamps, bonds, stock certificates, bank drafts, checks, passports, driver's licenses.
Page 3: Table Of Contents
TABLE OF CONTENTS How to Read This Manual..........................6 Symbols................................6 Model-Specific Information..........................7 Positions of WARNING and CAUTION Labels....................8 Power Switch Symbols...........................9 Manuals for This Printer...........................10 List of Options..............................12 Operating Instructions............................13 Reading the HTML Manuals on the CD-ROMs..................13 Reading the HTML Manuals That You Install on the Computer...............13 1.
Page 4 Attaching the Paper Feed Unit........................51 Attaching the Envelope Feeder........................54 Installing the Memory Expansion Units......................56 Installing the Hard Disk..........................56 Installing the SDRAM Module........................60 Installing the Interface Units..........................64 Installing the Gigabit Ethernet Board......................64 Installing the Wireless LAN Interface Board....................66 Installing the IEEE 1284 Interface Board....................68 Installing the SD Memory Card Options......................71 Attaching the Duplex Unit..........................74 4.
Page 5 Setting Items of IEEE 802.1X for Wireless LAN..................107 6. Loading Paper Supported Paper for Each Tray........................111 Symbols..............................111 Standard Paper Feed Tray........................111 Optional Paper Feed Tray........................112 Bypass Tray..............................113 Envelope Feeder............................113 Duplex Unit..............................114 Supported Paper Types..........................115 Plain Paper..............................115 Thick Paper..............................115 Letterhead..............................116 Label Paper..............................116 Special Paper............................116 Preprinted Paper............................117 Color Paper..............................117...
Page 6 Printing Using Registered Paper Types....................154 7. Maintaining the Printer Replacing the Print Cartridge........................155 Replacing the Maintenance Kit........................161 Before Replacing............................161 Replacing the Friction Pad........................162 Replacing the Transfer Roller........................164 Replacing the Paper Feed Roller......................168 Replacing the Fusing Unit.........................171 Cautions When Cleaning..........................177 Cleaning the Friction Pad and the Paper Feed Roller.................178 Cleaning the Registration Roller........................182 8.
Page 7 Removing Misfed Bypass Tray.........................215 Paper Misfeed Message (B).........................218 Paper Misfeed Message (C).........................220 Paper Misfeed Message (Y1)(Y2).......................225 Paper Misfeed Message (Z).........................227 Removing Misfed Paper Inside the Cover....................227 Removing Misfed Paper Inside the Duplex Unit..................229 11. Appendix Moving and Transporting the Printer......................231 Moving the Printer in a Short Distance....................231 Consumables..............................233 Print Cartridge............................233...
Page 8: How To Read This Manual
How to Read This Manual Symbols This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.
Page 9: Model-Specific Information
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the front cover of the printer, and it is located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CEE070 The following information is region-specific.
Page 10: Positions Of Warning And Caution Labels
Positions of WARNING and CAUTION Labels This machine has labels for WARNING and CAUTION at the positions shown below. For safety, please follow the instructions and handle the machine as indicated. CEE060 CEE129 Do not incinerate toner or toner containers. Toner dust may cause flashback when exposed to open flames. CEE130 The inside of this printer becomes very hot.
Page 11: Power Switch Symbols
CEE132 The inside of this printer becomes very hot. Do not touch parts with this label (indicates a hot surface). Touching these parts may result in burns. Power Switch Symbols The meanings of the symbols for the switches on this machine are as follows: •...
Page 12: Manuals For This Printer
Manuals for This Printer Read this manual carefully before you use this printer. Refer to the manuals that are relevant to what you want to do with the printer. • Media differ according to manual. • The printed and electronic versions of a manual have the same contents. ®...
Page 13 • In this manual, "Enhanced Locked Print NX" is abbreviated as "ELP-NX". • Manuals provided are specific to printer types.
Page 14: List Of Options
List of Options This section provides a list of options for this printer, and how they are referred to as in this manual. Option List Referred to as Paper Feed Unit TK1030 Paper feed unit Duplex Unit AD 1000 Duplex Unit Envelope Feeder Type 400 Envelope feeder Hard Disk Drive Type 4310...
Page 15: Operating Instructions
Operating Instructions This section explains how to use HTML format manuals. Reading the HTML Manuals on the CD-ROMs Insert the CD-ROM into the CD-ROM drive of your computer. Select a language and a product, and then click [OK]. Click [Read HTML manuals]. Click the title of manual you want to read.
Page 16 Open the HTML manuals that you installed. When opening the manuals from an icon, double-click the manual icon on the desktop. When opening the manuals from the [Start] menu, point to [All Programs], and then [Product Name]. Click the title of the manual you want to read. •...
Page 17: Guide To The Printer
1. Guide to the Printer This chapter explains the names and functions of the printer's components. Exterior: Front View CEE001 1. Standard Paper Feed Tray (Tray 1) Up to 500 sheets of plain paper can be loaded. 2. Paper Size Dial Adjust this dial according to the size and feed direction of the paper loaded in the paper tray.
Page 18 1. Guide to the Printer 5. Control Panel Contains keys for printer control and a display that shows the printer status. 6. Tray Extension Pull this out if the paper you are loading is longer than B5. 7. Standard Tray Prints are delivered here printed side facing down.
Page 19: Exterior: Rear View
Exterior: Rear View Exterior: Rear View CEE003 1. Controller Board Slide this out to install options such as the SDRAM module or printer hard disk. Plug cables such as a USB cable and Ethernet cable into their connectors. 2. Rear Cover Remove this to replace the fusing unit.
Page 20 1. Guide to the Printer 10. USB Port A Use a USB cable to connect the optional USB devices such as the authentication card reader.
Page 21: Interior
Interior Interior Front view CEE004 1. Print Cartridge Contains toner and the photo conductor unit. When "Replace Print Cartridge." appears on the display, replace this unit. See p.155 "Replacing the Print Cartridge". 2. Registration Roller Feeds in sheets of paper for printing. Be sure to clean this roller if it becomes dirty. See p.182 "Cleaning the Registration Roller".
Page 22 1. Guide to the Printer Rear view CEE100 1. Envelope lever Use this lever if envelopes become wrinkled during printing. Raising or lowering the envelope lever according to the thickness of the paper you are printing on can improve print quality. 2.
Page 23: Control Panel
Control Panel Control Panel CEE121 1. Display Displays current printer status and error messages. Entering energy saver mode turns off the back light. For details about energy saver mode, see Software Guide. 2. Selection Keys Correspond to the function items at the bottom line on the display. Example: When this manual instructs you to press [Option], press the selection key on the left below the initial screen.
Page 24: Power Indicator
1. Guide to the Printer 5. [Job Reset] Key When the printer is online, press this key to cancel an ongoing print job. 6. [Suspend/Resume] Key Press this to suspend the print job currently being processed. The indicator remains lit as long as the job is suspended.
Page 25: Display Panel
Display Panel Display Panel The items are highlighted when selected. • Do not touch the display panel. The following screen appears when you turn on the printer. CEC235 1. Operational Status or Messages Displays the printer status or the messages. 2.
Page 26: Entering Characters
1. Guide to the Printer Entering Characters When you enter a character, it will be displayed at the position indicated by the cursor. If a character is already displayed at the cursor position, the entered character will be displayed before that. CEE122 1.
Page 27: How To Enter Characters
Entering Characters When you press a number key repeatedly, the character changes in the order indicated above the key you are pressing. 6. [Clear] Key Deletes the character at the cursor position. You can delete a character at the far right side of a line even if the cursor is placed to the right of the character.
Page 28 1. Guide to the Printer Press the [3 DEF] two more times, and then press the [ ] key. A letter "e" is entered. Press the [7 PQRS] key three times, and then press the [ ] key. A letter "r" is entered. Press [Symbols] to display a list of the symbols you can enter.
Page 29 Entering Characters Press the [2 ABC] key. A number "2" is entered. Press the [OK] key to proceed to the next menu.
Page 30 1. Guide to the Printer...
Page 31: Setting Up The Printer
2. Setting Up the Printer This chapter explains how to set up and configure the printer for operation. Printer Setup Procedure Use the following procedure to set up the printer. Select a suitable location for your printer. For details, see p.30 "Place to Install". Take the printer out of its box, and then remove the protective materials and adhesive tape.
Page 32: Place To Install
2. Setting Up the Printer Place to Install The printer's location should be carefully chosen because environmental conditions greatly affect its performance. • Do not use any frequencies other than those that match the specifications shown. Doing so could result in fire or electric shock. •...
Page 33 Place to Install • If the power cord is damaged and its inner wires are exposed or broken, contact your service representative for a replacement. Use of damaged power cords could result in fire or electric shock. • Be sure to locate the machine as close as possible to a wall outlet. This will allow easy disconnection of the power cord in the event of an emergency.
Page 34 2. Setting Up the Printer • When new, electrical devices containing volatile materials will normally release emissions into the air of their vicinity. For this reason, for the first few days after installation of a new device, strong ventilation inside the room where it is placed is necessary. Space Required for Installation The recommended (or minimum) space requirements are as follows: CEE094...
Page 35 Place to Install • When you use this printer for a long time in a confined space without good ventilation, you may detect an odd smell. To keep the workplace comfortable, we recommend you keep it well ventilated. Ventilation When you use this machine in a confined space without good ventilation for a long time or print large quantities, you might detect an odd smell.
Page 36: Unpacking
2. Setting Up the Printer Unpacking To protect it from shock and vibration during transit, this printer comes packaged in cushioning foam and secured with tape. Remove these protective materials after bringing the machine to where it will be installed. •...
Page 37 Unpacking • Removed tape is dirty. Be careful not to let it touch your hands or clothes. • Do not grip on the tray area when lifting the printer. • Do not allow paper clips, staples, or other small metallic objects to fall inside the printer. •...
Page 38 2. Setting Up the Printer Remove the adhesive tape. CEE112 Do not remove the tape shown in the illustration. CEE113 Open the front cover by pushing the front cover release button. CEE019...
Page 39 Unpacking Remove the packing material inserted between the print cartridge and the printer. CEC114 Lift the front side of the print cartridge, and then pull it out of the printer. CEE021 • Do not hold the print cartridge upside down or stand it vertically. •...
Page 40 2. Setting Up the Printer Place the print cartridge on a flat surface. Remove the tape as shown in the illustration. CEE072 Pull out the tape from inside the unit horizontally while holding the cartridge with one hand as shown in the illustration. CEE115 Hold the grips of the print cartridge, and then insert it into the printer until it stops.
Page 41 Unpacking Push down the print cartridge to secure it in the appropriate position. CEE007 Close the front cover. CEE005 • Do not close the front cover with force. If you cannot close the cover easily, pull out the print cartridge from the printer and insert it again. After that, close the front cover again. •...
Page 42: Turning The Printer's Power On And Off
2. Setting Up the Printer Turning the Printer's Power On and Off • It is dangerous to handle the power cord plug with wet hands. Doing so could result in electric shock. • Do not turn off the power switch before following the shutdown procedure shown here. Doing so can result in damage to the hard disk or memory, leading to malfunction.
Page 43 Turning the Printer's Power On and Off Plug in the power cable, and securely insert the plug of the power cord into the wall socket. CEE079 Turn the power switch to " On". The power indicator on the control panel lights up. CEE015 •...
Page 44: Turning Off The Power
2. Setting Up the Printer Turning off the Power Press the [Menu] key. CEE128 Press the [ ] or [ ] key to select [Shutdown], and then press the [OK] key. Press [Yes]. Wait until a screen prompting you to turn off the main power appears, and then turn the power switch to "...
Page 45: Saving Energy
Turning the Printer's Power On and Off • If the hard disk is active. • If the printer's cover is opened. Saving Energy This printer has energy saving functions to reduce electrical power consumption. While in Auto Off mode, the printer uses less electricity than usual. The following are descriptions of this printer's three energy saving functions: Auto Off The printer will automatically go into Auto Off mode when a certain period of time elapses following...
Page 46: Selecting The Display Language
2. Setting Up the Printer Selecting the Display Language Press the [Menu] key. CEE128 Press the [ ] or [ ] key to select [Language], and then press the [OK] key. Press the [ ] or [ ] key to select the preferred language, and then press the [OK] key. Press the [Menu] key to return to the initial screen.
Page 47: Test Printing
Test Printing Test Printing Print a test print in order to verify that the printer is working normally. Test printing checks printer performance only; it does not test the connection to the computer. Press the [Menu] key. CEE128 Press the [ ] or [ ] key to select [List/Test Print], and then press the [OK] key. Press the [ ] or [ ] key to select [Config.
Page 48 2. Setting Up the Printer...
Page 49: Installing Options
3. Installing Options This chapter explains how to install various options for this printer. Available Options By installing options, you can improve printer performance and expand the available features. • Before installing or removing options, always disconnect the power cord plugs from the wall outlet and allow time for the main unit to fully cool.
Page 50: Where To Install Options
3. Installing Options Where to Install Options External options CEE098 1. Paper feed unit (Tray 2 or Tray 3) Loads up to 500 sheets of paper. Up to two paper feed unit can be installed on the printer. Installed tray unit is identified as "Tray 2" and "Tray 3". See p.51 "Attaching the Paper Feed Unit".
Page 51: Caution When Re-Installing The Controller Board
Available Options Internal options CEE104 1. SDRAM module For details about this option, see p.60 "Installing the SDRAM Module". 2. SD card options For details about installing these options, see p.71 "Installing the SD Memory Card Options". 3. Optional interface boards •...
Page 52 3. Installing Options • All control panel indicators light up. • No control panel indicators light up. • An error message appears on the display. Push the bottom center area of the board to re-install the controller board in the printer. CEE059...
Page 53: Attaching The Paper Feed Unit
Attaching the Paper Feed Unit Attaching the Paper Feed Unit • If the machine topples, or if a cover or other part gets broken, you must turn the power switch to off and disconnect the power cord plug from the wall outlet. Then contact your service representative and report the problem.
Page 54 3. Installing Options Check the package contains the following: BMU107S Turn off the printer's power switch, and then unplug the printer's power cord from the wall outlet. Remove the adhesive tape from the optional paper feed unit. Lift the printer using the inset grips on both sides of the printer. CEE039 There are three upright pins on the optional paper feed unit.
Page 55 Attaching the Paper Feed Unit • After finishing the installation, you can check whether the paper feed unit is properly installed by printing the configuration page from the [List/Test Print] menu. If the paper feed unit is properly installed, "Tray 2" and "Tray 3" will appear for "Attached Equipment" on the configuration page. •...
Page 56: Attaching The Envelope Feeder
3. Installing Options Attaching the Envelope Feeder • Pull out only one paper tray at a time. Having multiple paper trays fully extended could cause the printer to fall over. • The printer can accommodate two optional paper feed units. The envelope feeder can be used with "Tray 2"...
Page 57 Attaching the Envelope Feeder Lift the front of the envelope feeder, and slide it carefully into the paper feed until it stops. CEE073 • This unit is a tray that slides into the optional paper feed unit. Without the optional paper feed unit, this envelope feeder cannot be used.
Page 58: Installing The Memory Expansion Units
3. Installing Options Installing the Memory Expansion Units • Do not touch the inside of the controller board compartment. Doing so may cause a machine malfunction or a burn. Installing the Hard Disk • Before touching the hard disk, touch something metal to discharge any static electricity. Static electricity can damage the hard disk.
Page 59 Installing the Memory Expansion Units Pull out the handle of the controller board. CEE078 Pull the handle, and then slide the controller board out. CEE110 Place the controller board on a flat surface. The hard disk is installed in the slot shown in the illustration below. CEE139 Insert the protrusion on the front end of the hard disk board into the notch on the back panel of the controller board.
Page 60 3. Installing Options CEE105 Fit the hard disk on the connector of the controller board carefully until it stops. CEE140 Tighten the two screws by turning them clockwise with a coin, and then secure the hard disk board by tightening the third screw from the under side of the controller board. CEE141 To install other options on the controller board, follow the installation procedure shown in the documentation provided with the option.
Page 61 Installing the Memory Expansion Units CEE059 Push the handle of the controller board until it clicks. CEE106 Fasten the controller board to the printer with the two screws. CEE138 First install the optional hard disk, and then install the SD card provided with the hard disk. For details about the installation procedure, see p.71 "Installing the SD Memory Card Options".
Page 62: Installing The Sdram Module
3. Installing Options • For details on printing the configuration page, see p.45 "Test Printing". Installing the SDRAM Module • Before touching the SDRAM module, ground yourself by touching something metal to discharge any static electricity. Static electricity can damage the SDRAM module. •...
Page 63 Installing the Memory Expansion Units Pull the handle, and then slide the controller board out. CEE110 Place the controller board on a flat surface. The SDRAM module is installed in the slot shown in the illustration below. CEE142 To install the recommended memory, align the notch of the recommended memory with the protruding part of the vacant slot, and then carefully insert the module at an angle.
Page 64 3. Installing Options Keeping the module at an angle, press it down until it clicks into place. CEC014 Match the controller board to the top and bottom rail using the " " mark, and then slide it into the printer slowly until it stops. The printer may malfunction if the controller board is not properly installed.
Page 65 Installing the Memory Expansion Units Fasten the controller board to the printer with the two screws. CEE138 • After finishing the installation, you can check the SDRAM module is properly installed: Print the configuration page from the [List/Test Print] menu. If it is installed properly, the memory capacity will appear under "Total Memory"...
Page 66: Installing The Interface Units
3. Installing Options Installing the Interface Units Installing the Gigabit Ethernet Board • The printer's Ethernet and USB ports are not available when the Gigabit Ethernet board is installed in to the printer. Use the Ethernet and USB ports on the Gigabit Ethernet board. •...
Page 67 Installing the Interface Units Disconnect the cables from the Ethernet port and the USB port of the printer, and cover each port with its protective cap. CEE143 Remove the two screws and remove the cover of the slot in which the Gigabit Ethernet board is installed.
Page 68: Installing The Wireless Lan Interface Board
3. Installing Options CEE145 Connect the cable to the Gigabit Ethernet board. For details see p.77 "Ethernet Cable Connection" or p.81 "USB Cable Connection". • Confirm that the Gigabit Ethernet board was correctly installed by printing the configuration page. If it is correctly installed, "Gigabit Ethernet"...
Page 69 Installing the Interface Units Check the contents of the package. BFL301S Turn off the power, and then unplug the power cord. Remove the two screws and remove the cover of the slot in which the Wireless LAN interface board is installed. CEE147 Fully insert the Wireless LAN interface board.
Page 70: Installing The Ieee 1284 Interface Board
3. Installing Options CEE149 • Confirm that the interface board was correctly installed by printing the configuration page. If it is correctly installed, "Wireless LAN" will appear for "Device Connection" on the configuration page. • If the board was not installed properly, repeat the procedure from step 3. If it cannot be installed correctly even after reattempting installation, contact your sales or service representative.
Page 71 Installing the Interface Units Remove the two screws and remove the cover of the slot in which the 1284 interface board is installed. CEE147 Fully insert the IEEE 1284 interface board. CEE150 Tighten the two screws to secure the interface board. Check the IEEE 1284 interface board is connected firmly to the interface board slot.
Page 72 3. Installing Options • If the board was not installed properly, repeat the procedure from step 3. If it cannot be installed correctly even after reattempting installation, contact your sales or service representative. • For details about printing the configuration page, see p.45 "Test Printing".
Page 73: Installing The Sd Memory Card Options
Installing the SD Memory Card Options Installing the SD Memory Card Options • Keep SD memory cards out of reach of children. If a child swallows an SD memory card, consult a doctor immediately. • Do not subject the card to physical shocks. •...
Page 74 3. Installing Options Carefully push in the SD card (notched corner downward and leading), it clicks into place. CEE152 If you insert only one SD card, use the upper slot. If you insert two SD cards simultaneously, use both slots. If you insert the optional VM card, use only the lower slot. The SD card supplied with the optional hard disk can be used in either of the two slots.
Page 75 Installing the SD Memory Card Options • ELP-NX card: Press the [Switch Functions] key, and then confirm the name of ELP-NX appears in [JavaTM/X]. • If the card is not installed properly, repeat the procedure from the beginning. If it cannot be installed correctly even after reattempting installation, contact your sales or service representative.
Page 76: Attaching The Duplex Unit
3. Installing Options Attaching the Duplex Unit • If you attach the duplex unit and the paper feed unit, the paper feed unit must be attached prior to attaching the duplex unit. • Check the printer nameplate to confirm the model code. Check the contents of the box for the following items: CEE092 Turn off power to the printer, and then unplug the power cable.
Page 77 Attaching the Duplex Unit Open the rear cover. CEE040 Lower the rear cover until it is horizontal, and then pull it away. CEE041 Proceed to step 7 if the paper tray cover is not installed. Pull the bottom of the paper tray cover ( ) up slightly, and then remove the paper tray cover ( ), in the order shown in the illustration.
Page 78 3. Installing Options Push in the duplex unit along the rails at the back of the printer. CEE057 Push the duplex unit securely into the printer. CEE050 • After finishing installation, you can check whether the duplex unit is properly installed by printing the configuration page from the [List/Test Print] menu.
Page 79: Connecting The Printer
4. Connecting the Printer This chapter explains how to connect network and USB cables. Ethernet Cable Connection Prepare a hub and other network devices, and connect the Ethernet cable to the printer. Connect 10BASE-T or 100BASE-TX cable to the printer's Ethernet port. For 1000BASE-T, the optional Gigabit Ethernet board is required.
Page 80 4. Connecting the Printer Connect the Ethernet cable to the Ethernet port. (mainly Europe and Asia) CEE103 (mainly North America) CEE173 Connect the other end of the cable to the network, such as a hub. Connecting to the Ethernet port of the Gigabit Ethernet board Attach the ferrite core at the Gigabit Ethernet cable.
Page 81 Ethernet Cable Connection (mainly North America) Do not attach the ferrite core. Use the shield twisted pair cable (STP cable) instead. Connect the Ethernet cable to the Gigabit Ethernet board. (mainly Europe and Asia) CEE155 (mainly North America) CEE174 Connect the other end of the cable to the network, for example using a hub. •...
Page 82: Reading The Led Lamps
4. Connecting the Printer Reading the LED Lamps Standard Ethernet port CBK090 1. Yellow indicator If the printer is connected to a 100BASE-TX Ethernet, the yellow indicator will be lit. This indicator will be unlit if the printer is connected to a 10BASE-T Ethernet. 2.
Page 83: Usb Cable Connection
USB Cable Connection USB Cable Connection • For users outside the United States of America: properly shielded and grounded cables and connectors must be used for connections to a host computer (and/or peripheral) in order to meet emission limits. • For users in the United States of America: properly shielded and grounded cables and connectors must be used for connections to a host computer (and/or peripheral) in order to meet FCC emission limits.
Page 84 4. Connecting the Printer CEE156 Connect the opposite end's flat connector to the desired device such as your computer's USB interface, or a USB hub. The printer is now connected to the computer. The Plug and Play screen appears on the computer display.
Page 85: Parallel Cable Connection
Parallel Cable Connection Parallel Cable Connection The type of cable required varies depending on the computer you are using. Make sure to use the interface cable compliant with your computer. • For users outside the United States of America: properly shielded and grounded cables and connectors must be used for connections to a host computer (and/or peripheral) in order to meet emission limits.
Page 86 4. Connecting the Printer...
Page 87: Configuration
5. Configuration This chapter explains supported network connections, and settings for the IP addresses and the Wireless LAN security. Ethernet Configuration • Configure the printer for the network using the control panel. • The following table shows the control panel settings and their default values. These items appear in the [Network] under [Host Interface] menu.
Page 88: Specifying An Ip Address (No Dhcp)
5. Configuration • If the printer is already placed on a TCP/IP-capable environment, you can also use a Web browser to configure the IP address-related settings. • Configure these setting as necessary. See Software Guide for details. Specifying an IP Address (No DHCP) Follow this procedure to assign a specific IP address to the printer.
Page 89 Ethernet Configuration Press the [ ] or [ ] key to select the appropriate network protocol, and then press the [OK] key. Press the [ ] or [ ] key to select [Active] or [Inactive], and then press the [OK] key. Set other protocols you need to set in the same way.
Page 90: Receiving An Ip Address Automatically (Dhcp)
5. Configuration Use the same method to assign the subnet mask and gateway address. Press the [ ] or [ ] key to select [Specify], and then press the [OK] key. Press the [Menu] key to return to the initial screen. Print a configuration page to confirm the settings.
Page 91: Configuring Network Settings When Using Netware
Ethernet Configuration Press the [ ] or [ ] key to select [Host Interface], and then press the [OK] key. Press the [ ] or [ ] key to select [Network], and then press the [OK] key. Press the [ ] or [ ] key to select [Machine IPv4 Address], and then press the [OK] key. Press the [ ] or [ ] key to select [Auto-Obtain (DHCP)], and then press the [OK] key.
Page 92 5. Configuration • Ethernet II • Ethernet 802.2 • Ethernet 802.3 • Ethernet SNAP • Usually, you can use the default (Auto Select). When you first select [Auto Select], the frame type detected by the printer is adopted. However, if your network can use more than two frame types, the printer may fail to select the correct frame type with [Auto Select] selected.
Page 93: Setting The Ethernet Speed
Ethernet Configuration Press the [ ] or [ ] key to select the frame type to use, and then press the [OK] key. Press the [Menu] key to return to the initial screen. Print a configuration page to confirm the settings. •...
Page 94 5. Configuration • The use of this feature is recommended. To use it, select [Auto Select]. Press the [Menu] key. CEE128 Press the [ ] or [ ] key to select [Host Interface], and then press the [OK] key. Press the [ ] or [ ] key to select [Network], and then press the [OK] key. Press the [ ] or [ ] key to select [Ethernet Speed], and then press the [OK] key.
Page 95 Ethernet Configuration • For details about printing the configuration page, see p.45 "Test Printing".
Page 96: Wireless Lan Configuration
5. Configuration Wireless LAN Configuration • Ethernet and Wireless LAN cannot be used at the same time. • To use Wireless LAN, set as follows using the control panel: press the [Menu] key, select [Host Interface], [Network], [LAN Type], and then select [Wireless LAN]. In addition, you must set the IP address, subnet mask, gateway address, DHCP, Frame Type (NW), and active protocol as explained in p.85 "Ethernet Configuration".
Page 97 Wireless LAN Configuration Press the [ ] or [ ] key to select [Wireless LAN], and then press the [OK] key. Press the [ ] or [ ] key to select [Communication Mode], and then press the [OK] key. Press the [ ] or [ ] key to select the transmission mode of Wireless LAN, and then press the [OK] key.
Page 98: Setting The Ssid
5. Configuration Channels 1 to 11 • When using IEEE 802.11 a: Channels 36,40,44,48 Press the [Menu] key to return to the initial screen. Print a configuration page to confirm the settings. • For details, see Web Image Monitor Help, and "Using Web Image Monitor", Software Guide. •...
Page 99: Confirming Wireless Network Connectivity
Wireless LAN Configuration Press the [Menu] key to return to the initial screen. Print a configuration page to confirm the settings. • The SSID can also be set using a Web browser. For details, see Web Image Monitor Help. • For details about printing the configuration page, see p.45 "Test Printing". Confirming Wireless Network Connectivity After you have installed the Wireless LAN interface unit, use the following procedure to check for Wireless LAN connectivity.
Page 100 5. Configuration To minimize the possibility of these threats, it is recommended that you check the available features of this printer, wireless access points, and other equipment that uses the Wireless LAN, and configure security settings for the Wireless LAN.
Page 101: Setting Security Method Of Wireless Lan
Setting Security Method of Wireless LAN Setting Security Method of Wireless LAN Setting a WEP Key If the wireless network uses WEP to encrypt transmitted data, the corresponding WEP key must be set to the printer to allow communications with other network devices. Ask your network administrator for the WEP key to use.
Page 102: Setting Wpa
5. Configuration Press the [ ] or [ ] key to select [WEP], and then press [Details]. When activating the WEP setting, you will need to enter the WEP key. Enter the characters, and then press the [OK] key. • When entering a character, pressing the [OK] key will mask it with an asterisk for security reasons. •...
Page 103 Setting Security Method of Wireless LAN Press the [Menu] key. CEE128 Press the [ ] or [ ] key to select [Host Interface], and then press the [OK] key. Press the [ ] or [ ] key to select [Wireless LAN], and then press the [OK] key. Press the [ ] or [ ] key to select [Security Method], and then press the [OK] key.
Page 104 5. Configuration Press the [ ] or [ ] key to select [Encryption Method], and then press the [OK] key. Press the [ ] or [ ] key to select encryption method, and then press the [OK] key. Consult your network administrator for information about making encryption settings. Encryption settings are as follows: •...
Page 105 Setting Security Method of Wireless LAN WPA uses CA certificates and a RADIUS server to provide secure wireless communication. • [WPA2-PSK] As with WPA-PSK, authenticate using the encryption key (a Pre-Shared Key) shared by the access point and client. Enter Pre-Shared Key using between 8 and 63 ASCII characters. •...
Page 106: Configuring Ieee 802.1X
5. Configuration Configuring IEEE 802.1X IEEE 802.1X can be configured using Web Image Monitor's administrator mode. You can select four types of EAP authentication method: EAP-TLS, LEAP, EAP-TTLS and PEAP. Note that each EAP authentication method has different configuration settings and authentication procedures. Types and requirements of certificates are as follows: EAP Types Requiring a "Site Certificate"...
Page 107: Setting Items Of Ieee 802.1X For Ethernet
Configuring IEEE 802.1X Enter appropriate "Common Name" and "Country Code" on "Certificate Information" page, and then click [OK]. "Updating..." appears. Wait for about 2 minutes, and then click [OK]. Click [Details], shown in the "Device Certificate" window as the memo pad icon for "Requesting".
Page 108 5. Configuration In "User Name", enter the user name set in the RADIUS server. Enter the domain name in "Domain Name". Select "EAP Type". Configurations differ according to the EAP Type. EAP-TLS • Make the following settings according to the operating system you are using: •...
Page 109: Setting Items Of Ieee 802.1X For Wireless Lan
Configuring IEEE 802.1X "Updating..." appears. Wait for about one or two minutes, and then click [OK]. Under "Interface", click [Interface Settings]. Select [Active] in "Ethernet Security". Click [OK]. "Updating..." appears. Wait for about one or two minutes, and then click [OK]. Click [Logout].
Page 110 5. Configuration • Make the following settings according to the operating system you are using: • Select [On] or [Off] in "Authenticate Server Certificate". • Select [On] or [Off] in "Trust Intermediate Certificate Authority". • Enter the host name of the RADIUS server in "Server ID". •...
Page 111 Configuring IEEE 802.1X • If you cannot identify the problem, reset the printer interface to normal, and then repeat the procedure from the beginning.
Page 112 5. Configuration...
Page 113: Loading Paper
6. Loading Paper This chapter explains the paper sizes and types supported by this printer, and how to load paper into the paper trays. Supported Paper for Each Tray The tables in this section provide details of the sizes, types, feed directions, and maximum number of sheets of paper that can be loaded in each of the printer's trays.
Page 114: Optional Paper Feed Tray
6. Loading Paper The following custom sizes are supported, but they must be selected using the control panel. For details about custom size paper settings, see p.130 " Specifying custom size paper for a standard or optional Custom paper size paper feed tray".
Page 115: Bypass Tray
Supported Paper for Each Tray Bypass Tray Plain Paper, Thick Paper, Letterhead, Label Paper, Special Paper, Paper types Preprinted Paper, Color Paper, Recycled Paper, OHP (Transparency), Envelope The following sizes are supported, but they must be selected using the control panel. For details about paper size settings, see p.135 "Specifying standard size paper for the bypass tray".
Page 116: Duplex Unit
6. Loading Paper 60 sheets (80 g/m , 20 lb.) Paper capacity Do not load the paper so that the top of the stack exceeds the limit mark inside the tray. Duplex Unit Paper types Plain Paper, Letterhead, Recycled Paper A4 , A5 , B5 JIS , 8 "...
Page 117: Supported Paper Types
Supported Paper Types Supported Paper Types The tables in this section provide details of the paper types supported by this printer. Use these tables when specifying a tray's paper settings and take note of the information under "Note". Plain Paper Paper weight 60 to 130 g/m (16 to 35 lb.)
Page 118: Letterhead
6. Loading Paper Letterhead Paper type setting using the The [Menu] key > [Paper Input] > [Paper Type: (tray name)] > control panel [Letterhead] > the [OK] key Paper type setting using the [Letterhead] printer driver Supported input tray Any input tray can be used. Duplex printing Supported Label Paper...
Page 119: Preprinted Paper
Supported Paper Types Preprinted Paper Paper type setting using the The [Menu] key > [Paper Input] > [Paper Type: (tray name)] > control panel [Preprinted Paper] > the [OK] key Paper type setting using the [Preprinted] printer driver Supported input tray Any input tray can be used.
Page 120: Envelopes
6. Loading Paper Paper type setting using the [Transparency] printer driver Supported input tray This paper type can be printed only from the bypass tray. Duplex printing Not supported Envelopes Paper type setting using the The [Menu] key > [Paper Input] > [Paper Type: Tray2] or [Paper Type: control panel Tray3], or [Paper Type: Bypass Tray] >...
Page 121 Supported Paper Types • Check there is no air in the envelopes before loading. • Load only one size and type of envelope at a time. • Some kinds of envelope might cause misfeeds, wrinkles or print poorly. • Print quality on envelopes may be uneven if parts of an envelope have differing thicknesses.
Page 122: Storing Paper
6. Loading Paper CEE033 • Load envelopes with the print side facing up on the bypass tray. • Load envelopes with flaps closed to the left side of the tray. Also, configure the printer driver to rotate the print object 180 degrees. •...
Page 123: Non-Recommended Paper Types
Non-Recommended Paper Types Non-Recommended Paper Types • Do not use the following types of paper: • Ink-jet printer paper • GelJet special paper • Bent, folded, or creased paper • Curled or twisted paper • Wet paper • Paper that is dry enough to emit static electricity •...
Page 124: Print Area
6. Loading Paper Print Area Be sure to set the print margins correctly by the application. The following diagram shows the print area for this printer. Paper CEC244 Print area Feed direction Approx. 4.2 mm (0.20 inches) Approx. 4.2 mm (0.20 inches) •...
Page 125 Print Area Envelope CEC245 Print area Feed direction Approx. 10 mm (0.40 inches) Approx. 15 mm (0.60 inches) • The print area may vary depending on the paper size, printer language and printer driver settings.
Page 126: Loading Paper In Trays
6. Loading Paper Loading Paper in Trays Loading Paper into a Standard or Optional Paper Feed Tray • Do not put your hands inside the printer when the input tray is removed. Some internal parts become hot and are a burn hazard. •...
Page 127 Loading Paper in Trays Lift the paper tray slightly, and then pull it out until it stops. Adjust the paper size dial to match the size and feed direction of paper in the paper tray. CEE013 Lift the front side of the tray, and then pull it out of the printer. CEE011 Place the tray on a flat surface.
Page 128 6. Loading Paper CEE028 3. Return the catches to their original positions. CEE030 Pinch the clip on the side paper guide and slide it to match the standard size. CEE096...
Page 129 Loading Paper in Trays Pinch the end guide and slide it inward to match the standard size. CEE097 Fan the paper before loading paper in the tray. CBK254 Load the new paper stack print side down. Make sure paper is not stacked higher than the upper limit (upper line) marked inside the tray. CEE116 Slide the guides inward, until they are flush against the paper's sides.
Page 130 6. Loading Paper If you extended the tray in Step 3, pull the bottom of the paper tray cover ( ) up slowly, and then remove the paper tray cover ( ),as shown in the illustration. CEE042 Hold the tray with both hands, slide it along the rails of the printer body, and then push it straight in.
Page 131 Loading Paper in Trays Press the [Menu] key. CEE128 Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Size: (tray name)], and then press the [OK] key. Select the paper size you want to set using the scroll keys, and then press the [OK] key.
Page 132 6. Loading Paper Specifying custom size paper for a standard or optional paper feed tray • If you want to use the paper size and feed direction that are not indicated on the paper size dial, set the dial to " ". In this case, you should set the paper size using the control panel. Follow the procedure described below to set the paper size.
Page 133 Loading Paper in Trays (mainly North America) Enter the vertical value, and then press the [OK] key. (mainly Europe and Asia) (mainly North America) Press the [Menu] key to return to the initial screen. • For details about the available paper size, see p.111 "Supported Paper for Each Tray". •...
Page 134 6. Loading Paper Press the [Menu] key. CEE128 Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Type: (tray name)], and then press the [OK] key. In the illustration below, [Paper Type:Tray 1] is selected for Tray 1.
Page 135: Loading Paper Onto Bypass Tray
Loading Paper in Trays Loading Paper onto Bypass Tray • Shuffle paper before loading the stack onto the tray, so multiple sheets are not fed in together. • Set the size and direction of the loaded paper on the control panel or in the printer driver. Make sure the settings do not conflict.
Page 136 6. Loading Paper CEE024 Slide the paper guide both sides outward, and then load paper print side up, until it stops. CEE025 Adjust the paper guide both sides to fit the paper width. CEE076 • When loading paper on the bypass tray, make sure the stack does not exceed the limit mark on the inner side of the paper guides.
Page 137 Loading Paper in Trays Specifying standard size paper for the bypass tray • The standard size paper selected using the printer driver overrides that selected using the control panel, so do not make settings using the control panel if you have already made settings using the printer driver.
Page 138 6. Loading Paper • After specifying the paper size, specify a paper type using the control panel or printer driver. For details on specifying a paper type using the control panel, see p.138 "Specifying a paper type for the bypass tray". •...
Page 139 Loading Paper in Trays Press the [ ] or [ ] key to select [Paper Size:Bypass Tray], and then press the [OK] key. Select [Custom Size] using the scroll keys, and then press the [OK] key. Enter the horizontal value, and then press the [OK] key. (mainly Europe and Asia) (mainly North America) Enter the vertical value, and then press the [OK] key.
Page 140 6. Loading Paper • After specifying the paper size, specify a paper type using the control panel or printer driver. For details on specifying a paper type using the control panel, see p.138 "Specifying a paper type for the bypass tray". •...
Page 141 Loading Paper in Trays Press the [ ] or [ ] key to select the paper type you want to use, and then press the [OK] key. Press the [Menu] key to return to the initial screen. • If the printing result is badly smudged, change the setting on the printer's control panel. For details, see p.111 "Supported Paper for Each Tray".
Page 142: Loading Envelopes
6. Loading Paper Loading Envelopes • The inside of the machine could be very hot. Do not touch the parts with a label indicating the "hot surface". Otherwise, an injury might occur. • Some of this machine's internal components get very hot. For this reason, take care when removing misfed paper.
Page 143 Loading Envelopes If the optional duplex unit is attached, push down the lever on the right side of the duplex unit ( ), and then pull it out until it stops ( ). CEE056 Push the under board levers ( ) and then pull the duplex unit out of the printer ( ). CEE083 Use the envelope lever.
Page 144 6. Loading Paper Close the rear cover. CEE045 If the optional duplex unit was removed, re-install it in the printer by pushing it along the rails on the inside of the printer. CEE057 Securely push the duplex unit into the printer. CEE050...
Page 145 Loading Envelopes Press the mark in the center of the Bypass Tray. CEE002 CEE006 Fan envelopes, and then align their edges before loading. CBK239 When fanning envelopes, make sure the envelope flaps are not stuck together. If they are stuck together, separate them.
Page 146 6. Loading Paper CBK240 If the curl is severe, flatten out the envelopes using your fingers, as shown in the illustration below. CBK241 If envelopes are severely curled after printing, flatten them by bending them back against the curl. Set the envelope in the bypass tray with the printing side facing up. CEE160 When loading envelopes, be sure to load envelopes in the tray with their closed flaps facing the left side of the tray.
Page 147 Loading Envelopes Adjust the paper guide both sides to fit the envelope width. CEE161 • Keep the envelope lever lowered when printing normally. CEE162 • Confirm that the top of the stack is not higher than the limit mark on the side guides. •...
Page 148: Loading Envelopes Into The Envelope Feeder Unit
6. Loading Paper Press the [Menu] key. CEE128 Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Size:Bypass Tray], and then press the [OK] key. Select the envelope type using the scroll keys, and then press the [OK] key.
Page 149 Loading Envelopes • Even if the envelope feeder is not installed, you can select envelope sizes for Tray 2 using the control panel. However, you cannot load envelopes until the envelope feeder unit is installed. • With the envelope feeder unit, you can load up to 60 envelopes at the same time. •...
Page 150 6. Loading Paper Push the bottom plate down until it locks into place. CEE035 Load envelopes into the envelope feeder unit, with the print side down and the flap on the left as shown in the illustration. CEE163 Pinch the side guides, and then slide them along the edge of the envelope stack. CEE037...
Page 151 Loading Envelopes Pinch the rear guide, and then slide it along the edge of the envelope stack. CEE038 Lift the front of the tray, and then slide it carefully into the printer until it stops. CEE073 Specifying envelope size for the envelope feeder unit Press the [Menu] key.
Page 152 6. Loading Paper Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Size: (tray name)], and then press the [OK] key. Select the paper size you want to set using the scroll keys, and then press the [OK] key.
Page 153: Printing On Fixed-Orientation Paper
Printing on Fixed-Orientation Paper Printing on Fixed-Orientation Paper This section explains how to print on paper whose orientation and printing side are unchangeable (letterhead paper, for example). When loading paper with a fixed orientation, such as letterhead or letter paper, misprints may occur. The following table shows the printout result according to the combination of paper feed direction and letterhead settings in the control panel and PCL printer driver.
Page 154 6. Loading Paper Press the [Menu] key. CEE128 Press the [ ] or [ ] key to select [Print Settings], and then press the [OK] key. Press the [ ] or [ ] key to select [Machine Modes], and then press the [OK] key. Press the [ ] or [ ] key to select [Letterhead Setting], and then press the [OK] key.
Page 155: Registering Unique Names To Paper Types
Registering Unique Names to Paper Types Registering Unique Names to Paper Types You can register a unique name to a paper type using Web Image Monitor. The name you register should reflect the paper's type or usage, as this will make recognizing the paper type easier. •...
Page 156: Printing Using Registered Paper Types
6. Loading Paper Log in to Web Image Monitor as an administrator. Click [Configuration]. Click [Paper] in the [Device Settings] area. Set the paper tray you want to use as a user paper type, and then select the registered paper type.
Page 157: Maintaining The Printer
7. Maintaining the Printer This chapter explains how to replace consumables, and clean the printer. Replacing the Print Cartridge • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame. •...
Page 158: Print Cartridge
7. Maintaining the Printer • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your skin. If toner comes into contact with your skin, wash the affected area thoroughly with soap and water. • Actual printable numbers vary depending on image volume and density, number of pages printed at a time, paper type and size, and environmental conditions such as temperature and humidity.
Page 159 Replacing the Print Cartridge Replace print cartridge. Print Cartridge replacement is required. (Waste Toner Bottle full) CEE108 When the following message appears on the display, the print cartridge should be replaced soon. Prepare a new print cartridge. "Replace print cartrdg soon." Replace print cartrdg soon.
Page 160 7. Maintaining the Printer Open the front cover by pushing the front cover release button. CEE008 Lift the front side of the print cartridge, and then pull it out of the printer. CEE017 Be sure to put the print cartridge on a stable, flat surface. Wipe around the metallic registration roller by turning with a soft damp cloth.
Page 161 Replacing the Print Cartridge Place the print cartridge on a flat surface. Pull out the tape from inside the unit horizontally while holding the cartridge with one hand as shown in the illustration. CEE115 Hold the grips of the print cartridge, and then insert it into the printer until it stops. CEE009 Push down the print cartridge to secure it in the appropriate position.
Page 162 7. Maintaining the Printer Close the front cover. CEE005 Wait while the toner loads. To avoid malfunction, do not turn off the power until "Ready" appears on the display. • Do not shake or shock the print cartridge after pulling out the toner seal to avoid soiling paper surfaces, toner spillage, or printer failure.
Page 163: Replacing The Maintenance Kit
Replacing the Maintenance Kit Replacing the Maintenance Kit • The inside of the machine could be very hot. Do not touch the parts with a label indicating the “hot surface”. Otherwise, an injury might occur. • Grip the plug, not the cord, when pulling the plug from the socket. Pulling the cord causes wear and tear that can result in fire or electric shock.
Page 164: Replacing The Friction Pad
7. Maintaining the Printer Check the box contains the following items: CEE111 1. Friction Pad × 3 See p.164 "Replacing the Transfer Roller". 2. Transfer Roller (with gloves) See p.162 "Replacing the Friction Pad". 3. Paper Feed Roller × 3 See p.168 "Replacing the Paper Feed Roller".
Page 165 Replacing the Maintenance Kit Lift the front side of the tray, and then pull it out of the printer. CEE011 Remove paper from the paper tray. Place the tray upside down on a flat surface. CEE027 Use a sharp-pointed item like a ball point pen, to release the two catches that lock the friction pad.
Page 166: Replacing The Transfer Roller
7. Maintaining the Printer Return the paper tray to its original position, and then remove the friction pad from the tray. CEE164 Insert the new friction pad in the paper tray. Attach the central projection of the new friction pad to the spring, and then align the projections on both sides of the friction pad with the holes in the paper tray.
Page 167: Replacing The Transfer Roller
Replacing the Maintenance Kit • Insert the metallic part of the roller on the socket. If you insert the sponge part of the roller, the roller might be damaged. Open the front cover by pushing the front cover release button. CEE008 Pull the print cartridge out of the printer by holding the grips of the cartridge.
Page 168 7. Maintaining the Printer Hold the green parts of the roller on both sides, and remove the roller from the printer, as shown in the illustration. CEE066 Insert the new transfer roller on the socket with the gear of the roller positioned to the left. CEE067 Push down the lock levers on both ends of the printer as shown in the illustration, until they click into place.
Page 169 Replacing the Maintenance Kit Hold the grips of the print cartridge, and then insert it into the printer until it stops. CEE009 Push down the print cartridge to secure it in the appropriate position. CEE007 Close the front cover. CEE005 •...
Page 170: Replacing The Paper Feed Roller
7. Maintaining the Printer Replacing the Paper Feed Roller Replace all feed rollers the feed rollers for the printer and the optional paper feed unit(s). The following procedure shows how to replace the paper feed rollers for the printer and the optional paper feed units. •...
Page 171 Replacing the Maintenance Kit If the optional duplex unit is attached, push down the lever on the right side of the duplex unit ( ), and then pull it out until it stops ( ). CEE056 Push the under board levers ( ), and then pull the duplex unit out of the printer ( ). CEE083 Move the printer to the edge of a sturdy and stable table or desk.
Page 172 7. Maintaining the Printer Slide the green lock lever to the left ( ), and then remove the paper feed roller ( ). CEE026 While sliding the green lock lever is slid to the left ( ),install the new roller ( ). Then, return the green lock lever to its original position ( ).
Page 173: Replacing The Fusing Unit
Replacing the Maintenance Kit If the optional duplex unit was removed, re-install it in the printer by pushing it along the rails on the inside of the printer. CEE057 Push the duplex unit securely into the printer. CEE050 • If the printer is equipped with the optional paper feed unit, do not move the printer and the unit together, because they are not securely attached.
Page 174 7. Maintaining the Printer Open the rear cover. CEE040 Lower the rear cover until it is horizontal, and then pull it away. CEE041 If the optional duplex unit is attached, push down the lever on the right side of the duplex unit ( ), and then pull it out until it stops ( ).
Page 175 Replacing the Maintenance Kit Push the under board levers ( ), and then pull the duplex unit out of the printer ( ). CEE083 Lift the lock levers of the fusing unit as shown in the illustration. CEE046 Pull the fusing unit out. CEE048...
Page 176 7. Maintaining the Printer Pull out the pins on both sides of the new fusing unit. CEE061 Push the new fusing unit into the printer. CEE049 Push the lock levers of the fusing unit down until they click. CEE047...
Page 177 Replacing the Maintenance Kit Position the rear cover horizontally and align it with the grooves in the printer's interior. CEE044 Close the rear cover. CEE045 If the optional duplex unit was removed, re-install it in the printer by pushing it along the rails on the inside of the printer.
Page 178 7. Maintaining the Printer Securely push the duplex unit into the printer. CEE050 Print a configuration page to confirm that the printer works properly. • For details on printing the configuration page, see p.45 "Test Printing".
Page 179: Cautions When Cleaning
Cautions When Cleaning Cautions When Cleaning • Do not remove any covers or screws other than those explicitly mentioned in this manual. Inside this machine are high voltage components that are an electric shock hazard and laser components that could cause blindness. Contact your sales or service representative if any of the machine's internal components require maintenance, adjustment, or repair.
Page 180: Cleaning The Friction Pad And The Paper Feed Roller
7. Maintaining the Printer Cleaning the Friction Pad and the Paper Feed Roller If the friction pad or paper feed roller is dirty, a multi-feed or misfeed might occur. In this case, clean the friction pad and paper feed roller as follows: •...
Page 181 Cleaning the Friction Pad and the Paper Feed Roller Lift the paper tray slightly, and then pull it out until it stops. CEE010 Lift the front side of the tray, and then pull it out of the printer. CEE011 Place the tray on a flat surface. When there is paper in the tray, remove paper. Wipe the friction pad with a damp cloth.
Page 182 7. Maintaining the Printer Move the printer to the edge of a stable table or desk. CEE022 Do not put the printer on an unstable or tilted surface. Slide the green lock lever to the left ( ), so that the paper feed roller can be released ( ). CEE026 Wipe the rubber part of the roller with a soft damp cloth.
Page 183 Cleaning the Friction Pad and the Paper Feed Roller Slide Tray 1 along the rails, and push it carefully all the way into the printer. CEE012 Do not slide the paper tray in with force. If you do, the front and side guides might move. Insert the plug of the power cord into the wall socket securely.
Page 184: Cleaning The Registration Roller
7. Maintaining the Printer Cleaning the Registration Roller If the registration roller is dirty, a misfeed might occur. In this case, clean the roller as follows: • Be sure to turn off the power switch and wait for about 15 minutes before cleaning the Registration roller.
Page 185 Cleaning the Registration Roller Lift the front side of the print cartridge, and then pull it out of the printer. CEE017 Wipe around the metallic registration roller by turning with a soft damp cloth. CEC040 Hold the grips of the print cartridge, and then insert it into the printer until it stops. CEE009...
Page 186 7. Maintaining the Printer Push down the print cartridge to secure it in the appropriate position. CEE007 Close the front cover. CEE005 • Carefully close the front cover. If you cannot close the cover easily, pull the print cartridge out of the printer and insert it again.
Page 187: Adjusting The Printer
8. Adjusting the Printer This chapter explains how to adjust the image density and print position. Adjusting the Image Density • Maximized settings may produce smudged printouts. • Image Density settings should be made from the application or the printer driver whenever possible. Press the [Menu] key.
Page 188 8. Adjusting the Printer Press the [ ] or [ ] key to specify the image density, and then press the [OK] key. You can specify the image density in the range from -6 to +3. Press the [Menu] key. •...
Page 189: Adjusting Printing Position
Adjusting Printing Position Adjusting Printing Position You can adjust the printing position for each tray. "Horizontal" means perpendicular to the feed direction. "Vertical" means it's parallel to the paper feed direction. Normally you do not need to update the printing position.
Page 190 8. Adjusting the Printer Press the [ ] or [ ] key to select [Print Test Sheet], and then press the [OK] key. Press the [ ] or [ ] key to select the tray you want to adjust, and then press the [OK] key. Confirm the position of the image on the test sheet, and then adjust the registration value.
Page 191 Adjusting Printing Position Enter the value (mm), and then press the [OK] key. Increase the value to shift the print area in the direction indicated by the " " symbol in the diagram below. Decrease the value to shift the print area in the direction indicated by the " " symbol. CEC241 : Print Area : Paper Feed Direction...
Page 192: Reducing Paper Curl
8. Adjusting the Printer Reducing Paper Curl Push the [Menu] key. CEE128 Press the [ ] or [ ] key to select [Maintenance], and then press the [OK] key. Press the [ ] or [ ] key to select [Quality Maintenance], and then press the [OK] key. Press the [ ] or [ ] key to select [Curl Prevention], and then press the [OK] key.
Page 193: Troubleshooting
9. Troubleshooting This chapter provides solutions to common problems and it also explains how to correct unwanted print results. Error and Status Messages Appear on the Control Panel This section explains what the messages that appear on the control panel mean and what to do when a particular message appears.
Page 194: Alert Messages (In Alphabetical Order)
9. Troubleshooting Resetting Job... The printer is resetting the print job. Wait a while. Setting change... The printer is applying the changes made to its settings. Wait a while. Waiting for print data... The printer is waiting for the next data to print. Wait a while. Alert Messages (in alphabetical order) (A) Remove misfeed in Trays.
Page 195 Error and Status Messages Appear on the Control Panel Cannot connect with DHCP server.(101/201) Cannot obtain IP address from DHCP server. Consult your network administrator. Cannot connect with NetWare print server. (107/207) Connection with NetWare print server is unavailable. Cannot connect with NetWare server.(106/206) Connection with NetWare server is unavailable.
Page 196 9. Troubleshooting Exceeded max. print size. Press [JobReset]. The specified paper size exceeds the maximum size supported by this printer. Press [JobReset] to cancel printing. Prepare Replacement/ Check print cartridge replacement(s). The printer cartridge is approaching the end of its life time. Prepare a new print cartridge. Failed to connect to server for Remote Diagnostics.
Page 197 Error and Status Messages Appear on the Control Panel Prepare Replacement Check print cartridge replacement(s). The toner has run out, or the photo conductor unit has reached the end of its service life. Prepare a new print cartridge. Printer Font Error. There are problems with the printer's font file.
Page 198 9. Troubleshooting SD Card authenticatn.failed Error recurs, call service. Authentication from the SD card failed. Turn the power off, and then back on. If the error recurs, contact your sales or service representative. Set the Fusing Unit correctly. The fusing unit may not be installed correctly. Turn the printer off and re-install the fusing unit. If the message is still displayed after re-installation, contact your sales or service representative.
Page 199: Panel Tones
Panel Tones Panel Tones The following table explains the meaning of the various tone patterns that the printer emits to alerts users about its condition. Tone pattern Meaning Cause After cooling or being switched Two long beeps. Printer ready. on, the printer has fully warmed up and is ready for use.
Page 200: Printer Does Not Print
9. Troubleshooting Printer Does Not Print Is the power on? Confirm that the cable is securely plugged into both the power outlet and the printer. Turn on the power. Does the Alert indicator stay red? If so, check the error message on the display and take the required action. For details, see p.191 "Error and Status Messages Appear on the Control Panel".
Page 201: Checking The Port Connection
Printer Does Not Print • Infrastructure Mode Check the signal status in the [Wireless LAN] menu on the control panel. If the signal is poor, either move to a location where it is good, or remove obstructions. Checking the Port Connection When the Data in indicator does not flash or light up, check the port connection as shown below to confirm the setting.
Page 202 9. Troubleshooting Windows 7 or Windows Server 2008 R2 Click the [Start] button, and then click [Devices and Printers]. Right-click the printer icon you want to check, and then click [Printer Properties]. Click the [Ports] tab. In the [Print to the following port(s)] list, confirm the correct port is selected. Mac OS X When the printer is connected to Mac OS X and the Ready indicator does not flash or light up, try the following procedures to check the port connection.
Page 203: Other Printing Problems
Other Printing Problems Other Printing Problems When You Cannot Print Properly Toner smears appear on the print side of the page. • The paper setting may not be correct. For example, you are using thick paper but the setting for thick paper might not be set.
Page 204 9. Troubleshooting Images are not printed in the right position. CEC225 • Adjust the printing position. Adjust the printing position for each tray by specifying the adjustment values for [Registration] in [Quality Maintenance] under [Maintenance] using the control panel. For details, see p.187 "Adjusting Printing Position".
Page 205: Paper Misfeeds Occur Frequently
Other Printing Problems The backs of printed sheets are blemished. • When removing a jammed sheet, the inside of the printer may have become dirtied. Print several sheets until they come out clean. • If document size is larger than paper size, e.g. A4 document on B5 paper, the back of the next printed sheet may be dirtied.
Page 206 9. Troubleshooting For details, see p.115 "Supported Paper Types". • Paper has already been printed on. For details, see p.115 "Supported Paper Types". • Paper is damp. Use paper that has been stored properly. For details, see p.115 "Supported Paper Types". •...
Page 207: The Printed Image Is Different From The Image On The Computer
Other Printing Problems For details, see p.115 "Supported Paper Types". • There may be a gap between the front guide and the paper, or between the side guides and the paper in the paper tray. Make sure there are no gaps. For details, see p.111 "Supported Paper for Each Tray".
Page 208: When Printer Is Not Functioning Properly
9. Troubleshooting The paper size appears on the control panel and printing is not performed with PDF Direct Print. • When using PDF Direct Print, printout requires paper set within the PDF file. When a message indicating a paper size appears, either place the indicated size in the paper tray, or perform Form Feed. Also, if [Sub Paper Size] in the [System] Menu is set to [Auto], printing is performed assuming letter size and A4 size to be the same size.
Page 209 Other Printing Problems Attached options are not detected in the printer properties. • The computer and printer are not in two-way communication. You must configure attached options in the printer properties. For details, see the printer driver Help. If the problem cannot be solved, contact your sales or service representative. When doing aggregate prints or bound prints.
Page 210: Additional Troubleshooting
9. Troubleshooting Additional Troubleshooting Strange noise is heard. • If a supply was recently replaced or an option attached in the area the strange noise is coming from, check the supply or option is properly attached. If the strange noise persists, contact your sales or service representative.
Page 211 Additional Troubleshooting Alert Occurrence and Alert Resolving are set for sending e-mail, but while no Alert Occurrence mail is received, Alert-resolved e-mail is received. • Alert-notification e-mail is not sent if the problem is resolved before sending. However, an Alert- resolved e-mail is sent.
Page 212 9. Troubleshooting...
Page 213: 10. Removing Misfed Paper
10. Removing Misfed Paper This chapter explains how to remove misfed paper. When Paper is Jammed An error message appears if a paper misfeed occurs. The error message gives the location of the misfeed. Check the location and remove the paper. •...
Page 214 10. Removing Misfed Paper • Paper jams can cause pages to be lost. Check your print job for missing pages and reprint any pages that did not print out. • If paper is still misfed after you have checked the above-mentioned causes, contact your sales or service representative.
Page 215: Paper Misfeed Message (A)
Paper Misfeed Message (A) Paper Misfeed Message (A) The " (A) Remove misfeed in Trays. Opn & cls Frt. Cov." error message appears when a paper misfeed occurs in the standard paper feed tray or paper feed section. Removing Misfed Tray 1 •...
Page 216 10. Removing Misfed Paper Open the front cover by pushing the front cover release button. CEE008 Lift the front side of the print cartridge, and then pull it out of the printer. CEE017 Pull out the misfed paper by holding both sides of paper. Be careful not to get toner dust on your hands or clothes.
Page 217: Removing Misfed Bypass Tray
Paper Misfeed Message (A) Hold the grips of the print cartridge, and then insert it into the printer until it stops. CEE009 Push down the print cartridge to secure it in the appropriate position. CEE007 Close the front cover. CEE005 Removing Misfed Bypass Tray •...
Page 218 10. Removing Misfed Paper Remove the misfed paper. CEE087 Close the bypass tray. CEE088 Open the front cover by pushing the front cover release button, and then close it to reset the misfeed condition. CEE008...
Page 219 Paper Misfeed Message (A) CEE005...
Page 220: Paper Misfeed Message (B)
10. Removing Misfed Paper Paper Misfeed Message (B) The " (B)Open Paper Exit Cover and remove misfeed." error message appears if a paper jam occurs in the paper exit section. • Forcefully removing misfed paper may cause paper to tear and leave scraps of paper in the printer. This might cause a misfeed and damage the printer.
Page 221 Paper Misfeed Message (B) Close the paper exit cover until it clicks. CEE085 • Once all misfed paper is removed, the error message will disappear and printing will continue.
Page 222: Paper Misfeed Message (C)
10. Removing Misfed Paper Paper Misfeed Message (C) The " (C)Open Rear Cover and remove misfeed." error message appears when a paper misfeed occurs in the paper feed section. • Forcefully removing misfed paper may cause paper to tear and leave scraps of paper in the printer. This might cause a misfeed and damage the printer.
Page 223 Paper Misfeed Message (C) If the optional duplex unit is attached, push down the lever on the right side of the duplex unit ( ), and then pull it out until it stops ( ). CEE056 Push the under board levers ( ) and then pull the duplex unit out of the printer ( ). CEE083 Lift the lock levers of the fusing unit as shown in the illustration.
Page 224 10. Removing Misfed Paper Pull the fusing unit out. CEE048 Hold the tab, and then remove the misfed paper. CEE091 Push the fusing unit until it stops. CEE049...
Page 225 Paper Misfeed Message (C) Push the lock levers of the fusing unit down until they click. CEE047 Proceed to step 12 if the optional duplex unit is installed. Position the rear cover horizontally and align it with the grooves in the printer's interior. CEE044 Close the rear cover.
Page 226 10. Removing Misfed Paper If the optional duplex unit was removed, re-install it in the printer by pushing it along the rails on the inside of the printer. CEE057 Securely push the duplex unit into the printer. CEE050...
Page 227: Paper Misfeed Message (Y1)(Y2)
Paper Misfeed Message (Y1)(Y2) Paper Misfeed Message (Y1)(Y2) When a paper jam has occurred in one of the optional paper trays, " (Y1) (Y2) Remove misfeed in (Tray name). Opn & cls Frt. Cov." message appears. The optional paper trays to which this message applies to are as follow: •...
Page 228 10. Removing Misfed Paper CEE169 Carefully slide the paper tray into the printer until it stops. CEE171...
Page 229: Paper Misfeed Message (Z)
Paper Misfeed Message (Z) Paper Misfeed Message (Z) The " (Z)Remove paper from the Duplex Unit." error message appears when a paper misfeed occurs inside the duplex section. • Forcefully removing misfed paper may cause paper to tear and leave scraps of paper in the duplex unit.
Page 230 10. Removing Misfed Paper Close the rear cover of the duplex unit. CEE052 Lift the lever ( ), open the cover of the duplex unit ( ). CEE054 Remove the misfed paper. CEE062...
Page 231: Removing Misfed Paper Inside The Duplex Unit
Paper Misfeed Message (Z) Close the cover of the duplex unit. CEE055 Removing Misfed Paper Inside the Duplex Unit • When A5 paper misfeeds, you might not be able to remove it by pulling the duplex unit out. In this case, pull the paper tray out and remove the paper.
Page 232 10. Removing Misfed Paper Push in the duplex unit along the rails in the back of the printer. CEE050 • If the error message appears again, the misfed paper might be left in the printer. Confirm that any torn paper scraps are not in the inside of the printer. For more information, see p.213 "Paper Misfeed Message (A)"...
Page 233: 11. Appendix
11. Appendix This section explains maintenance and operation procedures for this printer. It also describes the specifications of the printer and its options. Moving and Transporting the Printer • If the machine topples, or if a cover or other part gets broken, you must turn the power switch to off and disconnect the power cord plug from the wall outlet.
Page 234 11. Appendix • The interface cable is unplugged from the printer. If any external options are attached, remove them. See the relevant sections in this manual and reverse the steps to remove options. Lift the printer by using the inset grips on both side of the printer, and then move it horizontally to the place where you want to install it.
Page 235: Consumables
Consumables Consumables • Our products are engineered to meet the highest standards of quality and functionality. When purchasing expendable supplies, we recommend using only those specified by an authorized dealer. Print Cartridge Print cartridge Average printable number of pages Black 15,000 pages •...
Page 236 11. Appendix Name Average printable number of pages Fusing Unit 90,000 pages Transfer Roller 90,000 pages Friction Pad × 3 90,000 pages • The actual number of printable pages varies depending on the image volume and density, number of pages to be printed at a time, paper type and paper size used, and environmental conditions such as temperature and humidity.
Page 237: Specifications
Specifications Specifications • The supplied power cord is for use with this machine only. Do not use it with other appliances. Doing so could result in fire, electric shock, or injury. Mainframe Configuration: Desktop Print Process: Laser beam scanning & Electrophotographic printing First Print Speed: 6.9 sec or less (A4 or 8 "...
Page 238 11. Appendix Power Source: • (mainly Europe and Asia) 220-240 V, 50/ 60 Hz, 4.3 A or less • (mainly North America) 120 V, 60 Hz, 8 A or less Power Consumption: • (mainly Europe and Asia) Printing 990 W or less Auto Off mode (sleep mode) 3.9 W or less •...
Page 239: Options
Specifications *2 Measured at the position of a bystander. Memory: Standard 256 MB, up to 512 MB (with the optional SDRAM module) Hard disk: 80 GB (Optional) Interfaces: Standard: • Ethernet (10BASE-T/100BASE-TX) • USB 2.0 To use USB 2.0, a USB computer port and cable that support USB 2.0 are required. •...
Page 240 11. Appendix Dimensions (W × D × H): 388 × 486 × 135 mm (15.30 × 19.10 × 5.40 inches) Paper weight: 60 - 160 g/m (14 - 34 lb.) Weight: Less than 4 kg (8.8 lb.) Envelope Feeder Type 400 Paper Size: For details, see p.111 "Supported Paper for Each Tray".
Page 241 Specifications • Spooling Sample Print/Locked Print/Hold Print/Stored Print data • Storing log data • Storage capacity is subject to change without prior notice. • The optional hard disk is provided with an SD card to enhance the security features. By using the provided SD card, the following security features to prevent data leaks become available: overwriting data on the optional hard disk, and encrypting the address book data, authentication information, and the data for stored prints.
Page 242 11. Appendix Data Transfer Speed: Auto select from the following speed: 1 Mbps, 2 Mbps, 5.5 Mbps, 6 Mbps, 9 Mbps, 11 Mbps, 12 Mbps, 18 Mbps, 24 Mbps, 36 Mbps, 48 Mbps, 54 Mbps Frequency Range: 2412 to 2472 Mhz (1 to 13 Channels) 5180 to 5240 Mhz (36, 40, 44 and 48 Channels) The channel in use might differ depending on the country.
Page 243: Trademarks
® Firefox is a registered trademark of the Mozilla Foundation. IPDS is a trademark of Ricoh Co., Ltd. IPS is a trademark or registered trademark of Zoran Corporation and/or its subsidiaries in the United States or other countries. ®...
Page 244 11. Appendix ® ® Microsoft Windows Server 2003 Enterprise Edition • The product names of Windows Server 2003 R2 are as follows: ® ® Microsoft Windows Server 2003 R2 Standard Edition ® ® Microsoft Windows Server 2003 R2 Enterprise Edition •...
Page 245: Index
INDEX Additional troubleshooting......... Friction pad........162, 178, 233 Alert indicator............Fusing unit........... 171, 233 Alert messages............ Auto off..............Gigabit Ethernet board......... Auto off scheduler..........Available options..........Hard disk..............How to enter character......... Bypass tray....... 113, 133, 135, 136, 138 HTML manuals............CAUTION label............
Page 246 Network............85, 94 Network setting............. Recycled paper........... No DHCP............... Reducing paper curl..........Non-recommended paper types....... Registration roller..........Number keys........... 22, 24 Removing misfed bypass tray......Removing misfed tray 1........Removing the packaging materials...... OHP transparencies..........Replace..............OK key............. 22, 24 Replacing the maintenance kit..
Page 247 WARNING label............. WEP key..............Wireless LAN........94, 97, 99, 107 Wireless LAN configuration......... Wireless LAN connectivity........Wireless LAN interface unit........WPA..............WPA2..............
Page 248 MEMO...
Page 249 MEMO...
Page 250 MEMO M0808528...
Page 252 M080-8528...

Ricoh Aficio SP 4310N Hardware Manual

1 Guide to the Printer

2 Setting up the Printer

3 Installing Options

4 Connecting the Printer

5 Configuration

6 Loading Paper

7 Maintaining the Printer

8 Adjusting the Printer

9 Troubleshooting

10 Removing Misfed Paper

11 Appendix

Quick Links

Operating Instructions

Troubleshooting

Related Manuals for Ricoh Aficio SP 4310N

Summary of Contents for Ricoh Aficio SP 4310N

Table of Contents