Ricoh OR-C1 Field Service Manual page 473

No. Type
Address Book Data Error
Address book data stored on the hard disk was detected as abnormal when it was
accessed from either the operation panel or the network.
• Defective software program
870 B
• Defective HDD
• Incorrect path to the server
1. Initialize the address book data (SP5-846-050).
2. Initialize the user information (SP5-832-006).
3. Replace the HDD.
No. Type
HDD mail RX data abnormal
An error was detected at power on. The data received during mail receive could
be neither read nor written.
• Defective HDD
872 B
• Power failure during an access to the HDD
1. Turn the main switch off and on.
2. Initialize the HDD partition (SP5-832-007).
3. Replace the HDD.
No. Type
HDD mail TX data error
An error was detected on the HDD immediately after the machine was turned on,
or power was turned off while the machine used the HDD.
873 B
• Defective HDD
• Power failure during an access to the HDD
1. Do SP5832-8 (Format HDD – Mail TX Data) to initialize the HDD.
2. Replace the HDD.
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Service Call Conditions
3
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