Ricoh OR-C1 Field Service Manual page 401

3. Appendix: Service Call Conditions
Service Call Conditions
Summary
There are 4 levels of service call conditions.
Level
To prevent damage to the machine, the main
machine cannot be operated until the SC has been
A
reset by a service representative (see the note
below).
SCs that disable only the features that use the
defective item. Although these SCs are not shown to
B the user under normal conditions, they are displayed
on the operation panel only when the defective
feature is selected.
The SC history is updated. The machine can be
C
operated as usual.
Turning the main switch off then on resets SCs
D displayed on the operation panel. These are re-
displayed if the error occurs again.
When a Level "D" SC code occurs
When a Level D SC occurs, a screen opens on the operation panel to tell the operator:
• An error occurred
• The job in progress will be erased
• The machine will reboot automatically after approximately 30 seconds.
The operator can wait until the machine reboots automatically or touch "Reset" on the screen to reset the
machine immediately and go back to the copy screen.
If the operator does not touch "Reset"
The next message tells the operator that the machine will reset automatically and that the previous job
was lost and must be started again. After reading the message, the operator touches "Confirm" on the
screen. The next screen shows the number and title of the SC code, and stops until the operator turns the
machine off and on.
Definition Reset Procedure
Enter SP mode, go into SP5810,
press [Execute], turn the main
power switch off and on.
Turn the operation switch or main
switch off and on.
The SC will not be displayed.
Only the SC history is updated.
Turn the operation switch off and
on.
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