Ricoh OR-C1 Field Service Manual page 469

No. Type
HDD check error:
The HDD is not correctly installed.
• No HDD installed
[8] B • Unformatted HDD
• The encryption key on the controller is different from the one on the HDD
1. Install the HDD correctly.
2. Initialize the HDD.
Power loss during encryption
[9] B • Power failure during the data encryption
Format the HDD.
Data read/write error
[10] • The DMAC error is detected twice or more.
See SC863 below.
No. Type
HDD error 1
The hard disk connection is not detected because it is defective or has not been
formatted
• Cable between HDC and HDD loose or defective
• HDD power connector loose or defective
860 B
• HDD not formatted
• HDD defective
1. Check the cable between HDC and HDD.
2. Reformat the HDD.
3. Replace the HDD.
4. Replace the controller board.
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Service Call Conditions
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