Ricoh OR-C1 Field Service Manual page 470

3. Appendix: Service Call Conditions
No. Type
861 B
3
No. Type
862 D
No. Type
863 D
112
Details (Symptom, Possible Cause, Troubleshooting Procedures)
HDD error 2
The HDD did not enter the ready status within 30 sec. after power on.
• Cable between HDC and HDD loose or defective
• Cable between HDC and HDD loose or defective
• HDD power connector loose or defective
• HDD defective
1. Check the cable between HDC and HDD.
2. Reformat the HDD.
3. Replace the HDD.
4. Replace the controller board.
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Bad sector number error
The number of bad sectors in the HDD (image data area) goes over 101.
• Defective HDD
1. Format the HDD with SP5-832-002.
2. Replace the HDD.
Details (Symptom, Possible Cause, Troubleshooting Procedures)
HDD error 3
Startup without HD data lead. Data stored on the hard disk is not read correctly,
due to a bad sector on the HDD
• HDD defective
• Controller board defective
1. Format the HDD with SP5-832-002.
2. Replace the HDD.
3. Replace the controller board.