3. Appendix: Service Call Conditions
No.
Type
3
740
B
82
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Corner stapler motor error
The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
For 1000-sheet (booklet) finisher
• The stapler motor does not switch off within the prescribed time after
operating.
• The HP sensor of the staple unit does not detect the home position after the
staple unit moves to its home position.
The HP sensor of the staple unit detects the home position after the staple unit
moves from its home position.
• Staple jam
• Number of sheets in stack exceeds allowed number of sheets for stapling
• Stapler motor obstructed
• Stapler motor defective
1. Check the connections and cables for the components mentioned above.
2. Replace the HP sensor and/or stapler motor.
3. Replace the finisher main board.