Page 1: Operating Instructions
Operating Instructions Hardware Guide Guide to the Printer Setting Up the Printer Installing Options Connecting the Printer Configuration Loading Paper Maintaining the Printer Adjusting the Printer Troubleshooting Removing Misfed Paper Appendix Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read "Safety Information"...
Page 2 Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Do not copy or print any item for which reproduction is prohibited by law. Copying or printing the following items is generally prohibited by local law: bank notes, revenue stamps, bonds, stock certificates, bank drafts, checks, passports, driver's licenses.
Page 3: Table Of Contents
TABLE OF CONTENTS How to Read This Manual..........................6 Symbols................................6 Model-Specific Information..........................7 Machine Types...............................7 Positions of WARNING and CAUTION Labels....................9 Power Switch Symbols..........................10 Manuals for This Printer...........................11 List of Options..............................13 Operating Instructions............................14 Reading the HTML Manuals on the CD-ROMs..................14 Reading the HTML Manuals That You Install on the Computer...............14 1.
Page 4 Attaching the Paper Feed Unit........................48 Installing the Memory Expansion Units......................52 Installing the Hard Disk..........................52 Installing the SDRAM Module........................55 Installing the Interface Units..........................59 Installing the Gigabit Ethernet Board......................59 Installing the Wireless LAN Interface Board....................61 Installing the IEEE 1284 Interface Board....................63 Installing the SD Memory Card Options......................66 4.
Page 5 6. Loading Paper Supported Paper for Each Tray........................101 Symbols..............................101 Standard Paper Feed Tray........................101 Optional Paper Feed Tray........................102 Bypass Tray..............................104 Supported Paper Types..........................105 Plain Paper..............................105 Middle Thick..............................106 Thick Paper..............................106 Thin Paper..............................106 Letterhead..............................107 Label Paper..............................108 Special Paper............................108 Preprinted Paper............................109 Color Paper..............................109 Recycled Paper............................109 OHP transparencies..........................110 Envelopes..............................110 Storing Paper.............................113...
Page 6 7. Maintaining the Printer Replacing the Print Cartridge........................149 Replacing the Maintenance Kit........................154 Cautions When Cleaning..........................155 Cleaning the Friction Pad and the Paper Feed Roller.................156 Cleaning the Registration Roller........................159 8. Adjusting the Printer Adjusting the Image Density.........................163 Adjusting Printing Position..........................165 Adjusting the Paper Type..........................168 9.
Page 7 Print Cartridge............................211 Maintenance Kit............................212 Specifications..............................213 Mainframe..............................213 Options...............................216 Trademarks..............................220 INDEX ................................223...
Page 8: How To Read This Manual
How to Read This Manual Symbols This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.
Page 9: Model-Specific Information
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the front cover of the printer, and it is located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CEC247 The following information is region-specific.
Page 10 Model types Model types Model name Type 1 SP 5200DN Type 2 SP 5210DN...
Page 11: Positions Of Warning And Caution Labels
Positions of WARNING and CAUTION Labels This machine has labels for WARNING and CAUTION at the positions shown below. For safety, please follow the instructions and handle the machine as indicated. CEC230 CEC202 Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame.
Page 12: Power Switch Symbols
CEC204 The inside of this printer becomes very hot. Do not touch parts with this label (indicating a hot surface). CEC248 The printer weighs approximately 23 kg (51 lb.). When moving the printer, use the inset grips on both sides, and lift slowly in pairs. Power Switch Symbols The meanings of the symbols for the switches on this machine are as follows: •...
Page 13: Manuals For This Printer
Manuals for This Printer Read this manual carefully before you use this printer. Refer to the manuals that are relevant to what you want to do with the printer. • Media differ according to manual. • The printed and electronic versions of a manual have the same contents. •...
Page 14 • Manuals provided are specific to printer types.
Page 15: List Of Options
List of Options This section provides a list of options for this printer, and how they are referred to as in this manual. Option List Referred to as Paper Feed Unit TK1120 Paper feed unit Paper Feed Unit TK1130 Paper feed unit with casters Hard Disk Drive Type 2670 Hard disk Memory Unit Type G 256 MB...
Page 16: Operating Instructions
Operating Instructions This section explains how to use HTML format manuals. Reading the HTML Manuals on the CD-ROMs Insert the CD-ROM into the CD-ROM drive of your computer. Select a language and a product, and then click [OK]. Click [Read HTML manuals]. Click the title of manual you want to read.
Page 17 Open the HTML manuals that you installed. When opening the manuals from an icon, double-click the manual icon on the desktop. When opening the manuals from the [Start] menu, point to [All Programs], and then [Product Name]. Click the title of the manual you want to read. •...
Page 19: Guide To The Printer
1. Guide to the Printer This chapter explains the names and functions of the printer's components. Exterior: Front View CEC207 1. Standard Paper Feed Tray (Tray 1) Up to 550 sheets of plain paper can be loaded. 2. Bypass Tray Extension Pull this out when loading a sheet that is longer than A4 and 8 "...
Page 20 1. Guide to the Printer 6. Standard Tray Prints are delivered here printed side facing down. 7. Vents To prevent overheating, heat from internal components is released through these vents. Malfunctions and failure can result if these vents are blocked or obstructed. 8.
Page 21: Exterior: Rear View
Exterior: Rear View Exterior: Rear View CEC208 1. Rear Cover Open this cover to replace the fusing unit. 2. Power Connector Connect the power cord to the printer here. Insert the other end of the cable into a nearby wall outlet. 3.
Page 22 1. Guide to the Printer 9. USB Port A Use a USB cable to connect the optional USB devices such as the authentication card reader.
Page 23: Interior
Interior Interior Front view CEC209 1. Print Cartridge Contains toner and the photo conductor unit. When "Replace Print Cartridge." appears on the display, replace this unit. 2. Registration Roller Feeds in sheets of paper for printing. Be sure to clean this roller if it becomes dirty or replace the print cartridge.
Page 24 1. Guide to the Printer Rear view CEC231 1. Envelope lever Use this lever if envelopes become wrinkled during printing. Raising or lowering the envelope lever according to the thickness of the paper you are printing on can improve print quality. 2.
Page 25: Control Panel
Control Panel Control Panel CEC210 1. Display Displays current printer status and error messages. Entering energy saver mode turns off the back light. For details about energy saver mode, see Software Guide. 2. Selection Keys Correspond to the function items at the bottom line on the display. Example: When this manual instructs you to press [Option], press the selection key on the left below the initial screen.
Page 26: Power Indicator
1. Guide to the Printer 5. [Job Reset] Key When the printer is online, press this key to cancel an ongoing print job. 6. [Suspend/Resume] Key Press this to suspend the print job currently being processed. The indicator remains lit as long as the job is suspended.
Page 27: Display Panel
Display Panel Display Panel The items are highlighted when selected. • Do not touch the display panel. The following screen appears when you turn on the printer. CEC235 1. Operational Status or Messages Displays the printer status or the messages. 2.
Page 28: Entering Characters
1. Guide to the Printer Entering Characters When you enter a character, it will be displayed at the position indicated by the cursor. If a character is already displayed at the cursor position, the entered character will be displayed before that. CEC212 1.
Page 29: How To Enter Characters
Entering Characters When you press a number key repeatedly, the character changes in the order indicated above the key you are pressing. 6. [Clear] Key Deletes the character at the cursor position. You can delete a character at the far right side of a line even if the cursor is placed to the right of the character.
Page 30 1. Guide to the Printer Press the [3 DEF] key twice, and then press the [ ] key. A letter "e" is entered. Press the [7 PQRS] key three times, and then press the [ ] key. A letter "r" is entered. Press [Symbols] to display a list of the symbols you can enter.
Page 31 Entering Characters Press the [2 ABC] key. A number "2" is entered. Press the [OK] key to proceed to the next menu.
Page 32 1. Guide to the Printer...
Page 33: Setting Up The Printer
2. Setting Up the Printer This chapter explains how to set up and configure the printer for operation. Printer Setup Procedure Use the following procedure to set up the printer. Select a suitable location for your printer. For details, see p.32 "Place to Install". Take the printer out of its box, and then remove the protective materials and adhesive tape.
Page 34: Place To Install
2. Setting Up the Printer Place to Install The printer's location should be carefully chosen because environmental conditions greatly affect its performance. • Do not use any frequencies other than those that match the specifications shown. Doing so could result in fire or electric shock. •...
Page 35 Place to Install • If the power cord is damaged and its inner wires are exposed or broken, contact your service representative for a replacement. Use of damaged power cords could result in fire or electric shock. • Be sure to locate the machine as close as possible to a wall outlet. This will allow easy disconnection of the power cord in the event of an emergency.
Page 36 2. Setting Up the Printer • When new, electrical devices containing volatile materials will normally release emissions into the air of their vicinity. For this reason, for the first few days after installation of a new device, strong ventilation inside the room where it is placed is necessary. Space Required for Installation The recommended (or minimum) space requirements are as follows: CEC213...
Page 37 Place to Install • When you use this printer for a long time in a confined space without good ventilation, you may detect an odd smell. To keep the workplace comfortable, we recommend you keep it well ventilated. Ventilation When you use this machine in a confined space without good ventilation for a long time or print large quantities, you might detect an odd smell.
Page 38: Unpacking
2. Setting Up the Printer Unpacking To protect it from shock and vibration during transit, this printer comes packaged in cushioning foam and secured with tape. Remove these protective materials after bringing the machine to where it will be installed. •...
Page 39 Unpacking • Removed tape is dirty. Be careful not to let it touch your hands or clothes. • Do not grip on the tray area when lifting the printer. • Do not allow paper clips, staples, or other small metallic objects to fall inside the printer. •...
Page 40 2. Setting Up the Printer Open the front cover by pushing the front cover release button. CEC025 Remove the fixing material and adhesive tape. CEC226 Close the front cover. CEC214...
Page 41: Turning The Printer's Power On And Off
Turning the Printer's Power On and Off Turning the Printer's Power On and Off • It is dangerous to handle the power cord plug with wet hands. Doing so could result in electric shock. • Do not turn off the power switch before following the shutdown procedure shown here. Doing so can result in damage to the hard disk or memory, leading to malfunction.
Page 42 2. Setting Up the Printer Plug in the power cable, and securely insert the plug of the power cord into the wall socket. CEC057 Turn the power switch to " On". The power indicator on the control panel lights up. CEC058 •...
Page 43: Turning Off The Power
Turning the Printer's Power On and Off Turning off the Power Press the [Menu] key. CEC216 Press the [ ] or [ ] key to select [Shutdown], and then press the [OK] key. Press [Yes]. Wait until a screen prompting you to turn off the main power appears, and then turn the power switch to "...
Page 44 2. Setting Up the Printer • If the hard disk is active. • If the printer's cover is opened.
Page 45: Selecting The Display Language
Selecting the Display Language Selecting the Display Language Press the [Menu] key. CEC216 Press the [ ] or [ ] key to select [Language], and then press the [OK] key. Press the [ ] or [ ] key to select the preferred language, and then press the [OK] key. Press the [Menu] key to return to the initial screen.
Page 46: Test Printing
2. Setting Up the Printer Test Printing Print a test print in order to verify that the printer is working normally. Test printing checks printer performance only; it does not test the connection to the computer. Press the [Menu] key. CEC216 Press the [ ] or [ ] key to select [List/Test Print], and then press the [OK] key.
Page 47: Installing Options
3. Installing Options This chapter explains how to install various options for this printer. Available Options By installing options, you can improve printer performance and expand the available features. • Before installing or removing options, always disconnect the power cord plugs from the wall outlet and allow time for the main unit to fully cool.
Page 48 3. Installing Options Loads up to 550 sheets of paper. Up to four paper feed unit can be installed on the printer. Installed tray unit is identified as "Tray 2", "Tray 3","Tray 4", and "Tray 5". There are two types of the optional paper feed unit: the one with casters on its bottom side, and the one without casters.
Page 49: Caution When Re-Installing The Controller Board
Available Options Caution When Re-installing the Controller Board This section describes how to handle the controller board when installing options. If you slide out the controller board to install units, carefully read the instructions about re-installing the controller board. • The following may occur if the controller board is not properly installed: •...
Page 50: Attaching The Paper Feed Unit
3. Installing Options Attaching the Paper Feed Unit • If the machine topples, or if a cover or other part gets broken, you must turn the power switch to off and disconnect the power cord plug from the wall outlet. Then contact your service representative and report the problem.
Page 51 Attaching the Paper Feed Unit • If the printer is installed on a desk or other elevated surface, up to three optional paper feed units can be stacked ( ). If the printer is installed directly on the floor, up to four optional paper feed units can be stacked ( ).
Page 52 3. Installing Options Check the package contains the following: CEC256 1. Paper feed unit (including a paper tray) 2. Paper feed unit with casters (including a paper tray) Turn off the printer's power switch, and then unplug the printer's power cord from the wall outlet.
Page 53 Attaching the Paper Feed Unit There are five upright pins on the optional paper feed unit. Align them with the holes on the underside of the printer, and then carefully lower the printer. CEC039 After installing the option, print the configuration page to confirm the installation. •...
Page 54: Installing The Memory Expansion Units
3. Installing Options Installing the Memory Expansion Units The following procedure applies to Type 1 model only. • Do not touch the inside of the controller board compartment. Doing so may cause a machine malfunction or a burn. Installing the Hard Disk •...
Page 55 Installing the Memory Expansion Units The removed screws are required to fasten the controller board. Gripping the handles, carefully pull out the controller board. CEC075 Place the controller board on a flat surface. The hard disk is installed in the slot shown in the illustration below. CEC019 Insert the protrusion on the front end of the hard disk board into the notch on the back panel of the controller board.
Page 56 3. Installing Options Fit the hard disk on the connector of the controller board carefully until it stops. CEC017 Tighten the two screws by turning them clockwise with a coin, and then secure the hard disk board by tightening the third screw from the under side of the controller board. CEC018 To install other options on the controller board, follow the installation procedure shown in the documentation provided with the option.
Page 57: Installing The Sdram Module
Installing the Memory Expansion Units Fasten the controller board to the printer with the two screws. CEC072 First install the optional hard disk, and then install the SD card provided with the hard disk. For details about the installation procedure, see p.66 "Installing the SD Memory Card Options". •...
Page 58 3. Installing Options Remove the two screws holding the controller board in place. CEC073 The removed screws are required to fasten the controller board. Gripping the handles, carefully pull out the controller board. CEC075 Place the controller board on a flat surface. The SDRAM module is installed in the slot shown in the illustration below.
Page 59 Installing the Memory Expansion Units To install the recommended memory, align the notch of the recommended memory with the protruding part of the vacant slot, and then carefully insert the module at an angle. CEC013 Keeping the module at an angle, press it down until it clicks into place. CEC014 Align the controller board with the top and bottom rails, and then push it carefully in, until it stops.
Page 60 3. Installing Options Fasten the controller board to the printer with the two screws. CEC072 • After finishing the installation, you can check the SDRAM module is properly installed: Print the configuration page from the [List/Test Print] menu. If it is installed properly, the memory capacity will appear under "Total Memory"...
Page 61: Installing The Interface Units
Installing the Interface Units Installing the Interface Units Installing the Gigabit Ethernet Board • The printer's Ethernet and USB ports are not available when the Gigabit Ethernet board is installed in to the printer. Use the Ethernet and USB ports on the Gigabit Ethernet board. •...
Page 62 3. Installing Options Disconnect the cables from the Ethernet port and the USB port of the printer, and cover each port with its protective cap. CEC071 Remove the two screws and remove the cover of the slot in which the Gigabit Ethernet board is installed.
Page 63: Installing The Wireless Lan Interface Board
Installing the Interface Units CEC059 Connect the cable to the Gigabit Ethernet board. For details see p.69 "Ethernet Cable Connection" or p.72 "USB Cable Connection". • Confirm that the Gigabit Ethernet board was correctly installed by printing the configuration page. If it is correctly installed, "Gigabit Ethernet"...
Page 64 3. Installing Options Check the contents of the package. BFL301S Turn off the power, and then unplug the power cord. Remove the two screws and remove the cover of the slot in which the Wireless LAN interface board is installed. CEC061 Fully insert the Wireless LAN interface board.
Page 65: Installing The Ieee 1284 Interface Board
Installing the Interface Units CEC242 • Confirm that the interface board was correctly installed by printing the configuration page. If it is correctly installed, "Wireless LAN" will appear for "Device Connection" on the configuration page. • If the board was not installed properly, repeat the procedure from step 3. If it cannot be installed correctly even after reattempting installation, contact your sales or service representative.
Page 66 3. Installing Options Remove the two screws and remove the cover of the slot in which the 1284 interface board is installed. CEC061 Fully insert the IEEE 1284 interface board. CEC066 Tighten the two screws to secure the interface board. Check the IEEE 1284 interface board is connected firmly to the interface board slot.
Page 67 Installing the Interface Units • If the board was not installed properly, repeat the procedure from step 3. If it cannot be installed correctly even after reattempting installation, contact your sales or service representative. • For details about printing the configuration page, see p.44 "Test Printing".
Page 68: Installing The Sd Memory Card Options
3. Installing Options Installing the SD Memory Card Options • Keep SD memory cards out of reach of children. If a child swallows an SD memory card, consult a doctor immediately. • Do not subject the card to physical shocks. •...
Page 69 Installing the SD Memory Card Options Carefully push in the SD card (notched corner downward and leading), until it clicks into place. CEC070 Insert the SD card in the appropriate slot as follows: • Upper slot: SD font card, NetWare card, IPDS card •...
Page 70 3. Installing Options • You can confirm that the SD card was installed correctly by checking the control panel menu. Depending on the SD card, certain menu items appear on the display. • SD card supplied with the optional hard disk (Type 1 model only): Make sure [Machine Data Encryption] appears in [Security Options].
Page 71: Connecting The Printer
4. Connecting the Printer This chapter explains how to connect network and USB cables. Ethernet Cable Connection Prepare a hub and other network devices, and connect the Ethernet cable to the printer. Connect 10BASE-T or 100BASE-TX cable to the printer's Ethernet port. For 1000BASE-T, the optional Gigabit Ethernet board is required.
Page 72 4. Connecting the Printer Connecting to the standard Ethernet port Connect the Ethernet cable to the Ethernet port. CEC054 Connect the other end of the cable to the network, for example using a hub. Connecting to the Ethernet port of the Gigabit Ethernet board Attach the ferrite core to the Ethernet cable.
Page 73: Reading The Led Lamps
Ethernet Cable Connection • For details about configuring the network environment, see p.75 "Ethernet Configuration". • For details about installing the Gigabit Ethernet board, see p.59 "Installing the Interface Units". Reading the LED Lamps Standard Ethernet port CBK090 1. Yellow indicator If the printer is connected to a 100BASE-TX Ethernet, the yellow indicator will be lit.
Page 74: Usb Cable Connection
4. Connecting the Printer USB Cable Connection • For users outside the United States of America: properly shielded and grounded cables and connectors must be used for connections to a host computer (and/or peripheral) in order to meet emission limits. •...
Page 75 USB Cable Connection CEC063 Connect the opposite end's flat connector to the desired device such as your computer's USB interface, or a USB hub. The printer is now connected to the computer. The Plug and Play screen appears on the computer display.
Page 76: Parallel Cable Connection
4. Connecting the Printer Parallel Cable Connection The type of cable required varies depending on the computer you are using. Make sure to use the interface cable compliant with your computer. • For users outside the United States of America: properly shielded and grounded cables and connectors must be used for connections to a host computer (and/or peripheral) in order to meet emission limits.
Page 77: Configuration
5. Configuration This chapter explains supported network connections, and settings for the IP addresses and the Wireless LAN security. Ethernet Configuration • Configure the printer for the network using the control panel. • The following table shows the control panel settings and their default values. These items appear in the [Network] under [Host Interface] menu.
Page 78: Specifying An Ip Address (No Dhcp)
5. Configuration • If DHCP is in use on your network, the IP address, subnet mask, and gateway address are all set automatically. • If the printer is already placed on a TCP/IP-capable environment, you can also use a Web browser to configure the IP address-related settings.
Page 79 Ethernet Configuration Press the [ ] or [ ] key to select [Effective Protocol], and then press the [OK] key. Press the [ ] or [ ] key to select the appropriate network protocol, and then press the [OK] key. Press the [ ] or [ ] key to select [Active] or [Inactive], and then press the [OK] key.
Page 80: Receiving An Ip Address Automatically (Dhcp)
5. Configuration Enter the address, and then press the [OK] key. Change the IP address from "11.22.33.44" to an IP address supported by your network. Use the same method to assign the subnet mask and gateway address. Press the [ ] or [ ] key to select [Specify], and then press the [OK] key. Press the [Menu] key to return to the initial screen.
Page 81 Ethernet Configuration Press the [Menu] key. CEC216 Press the [ ] or [ ] key to select [Host Interface], and then press the [OK] key. Press the [ ] or [ ] key to select [Network], and then press the [OK] key. Press the [ ] or [ ] key to select [Machine IPv4 Address], and then press the [OK] key.
Page 82: Configuring Network Settings When Using Netware
5. Configuration Press the [Menu] key to return to the initial screen. Print a configuration page to confirm the settings. • For details about printing the configuration page, see p.44 "Test Printing". Configuring Network Settings When Using NetWare To use NetWare, select the appropriate NetWare frame type from the following. •...
Page 83: Setting The Ethernet Speed
Ethernet Configuration Press the [ ] or [ ] key to select [Network], and then press the [OK] key. Press the [ ] or [ ] key to select [NW Frame Type], and then press the [OK] key. Press the [ ] or [ ] key to select the frame type to use, and then press the [OK] key. Press the [Menu] key to return to the initial screen.
Page 84 5. Configuration Printer Router/HUB [10Mbps Half [10Mbps Full [100Mbps [100Mbps Full [Auto Select] Duplex] Duplex] Half Duplex] Duplex] 100 Mbps half duplex 100 Mbps full duplex auto- negotiation (auto selection) • Connection cannot be established if the selected Ethernet speed does not match your network's transmission speed.
Page 85 Ethernet Configuration Press the [ ] or [ ] key to select [Network], and then press the [OK] key. Press the [ ] or [ ] key to select [Ethernet Speed], and then press the [OK] key. Press the [ ] or [ ] key to select the Ethernet speed, and then press the [OK] key. Press the [Menu] key to return to the initial screen.
Page 86: Wireless Lan Configuration
5. Configuration Wireless LAN Configuration • Ethernet and Wireless LAN cannot be used at the same time. • To use Wireless LAN, set as follows using the control panel: press the [Menu] key, select [Host Interface], [Network], [LAN Type], and then select [Wireless LAN]. In addition, you must set the IP address, subnet mask, gateway address, DHCP, Frame Type (NW), and active protocol as explained in p.75 "Ethernet Configuration".
Page 87 Wireless LAN Configuration Press the [ ] or [ ] key to select [Wireless LAN], and then press the [OK] key. Press the [ ] or [ ] key to select [Communication Mode], and then press the [OK] key. Press the [ ] or [ ] key to select the transmission mode of Wireless LAN, and then press the [OK] key.
Page 88: Setting The Ssid
5. Configuration Channels 1 to 11 • When using IEEE 802.11 a: Channels 36,40,44,48 Press the [Menu] key to return to the initial screen. Print a configuration page to confirm the settings. • For details, see Web Image Monitor Help, and "Using Web Image Monitor", Software Guide. •...
Page 89: Confirming Wireless Network Connectivity
Wireless LAN Configuration Press the [Menu] key to return to the initial screen. Print a configuration page to confirm the settings. • The SSID can also be set using a Web browser. For details, see Web Image Monitor Help. • For details about printing the configuration page, see p.44 "Test Printing". Confirming Wireless Network Connectivity After you have installed the Wireless LAN interface unit, use the following procedure to check for Wireless LAN connectivity.
Page 90 5. Configuration To minimize the possibility of these threats, it is recommended that you check the available features of this printer, wireless access points, and other equipment that uses the Wireless LAN, and configure security settings for the Wireless LAN.
Page 91: Setting Security Method Of Wireless Lan
Setting Security Method of Wireless LAN Setting Security Method of Wireless LAN Setting a WEP Key If the wireless network uses WEP to encrypt transmitted data, the corresponding WEP key must be set to the printer to allow communications with other network devices. Ask your network administrator for the WEP key to use.
Page 92: Setting Wpa
5. Configuration Press the [ ] or [ ] key to select [WEP], and then press [Details]. When activating the WEP setting, you will need to enter the WEP key. Enter the characters, and then press the [OK] key. • When entering a character, pressing the [OK] key will mask it with an asterisk for security reasons. •...
Page 93 Setting Security Method of Wireless LAN Press the [Menu] key. CEC216 Press the [ ] or [ ] key to select [Host Interface], and then press the [OK] key. Press the [ ] or [ ] key to select [Wireless LAN], and then press the [OK] key. Press the [ ] or [ ] key to select [Security Method], and then press the [OK] key.
Page 94 5. Configuration Press the [ ] or [ ] key to select [Encryption Method], and then press the [OK] key. Press the [ ] or [ ] key to select encryption method, and then press the [OK] key. Consult your network administrator for information about making encryption settings. Encryption settings are as follows: •...
Page 95 Setting Security Method of Wireless LAN WPA uses CA certificates and a RADIUS server to provide secure wireless communication. • [WPA2-PSK] As with WPA-PSK, authenticate using the encryption key (a Pre-Shared Key) shared by the access point and client. Enter Pre-Shared Key using between 8 and 63 ASCII characters. •...
Page 96: Configuring Ieee 802.1X
5. Configuration Configuring IEEE 802.1X IEEE 802.1X can be configured using Web Image Monitor's administrator mode. You can select four types of EAP authentication method: EAP-TLS, LEAP, EAP-TTLS and PEAP. Note that each EAP authentication method has different configuration settings and authentication procedures. Types and requirements of certificates are as follows: EAP Types Requiring a "Site Certificate"...
Page 97: Setting Items Of Ieee 802.1X For Ethernet
Configuring IEEE 802.1X Enter appropriate "Common Name" and "Country Code" on "Certificate Information" page, and then click [OK]. "Updating..." appears. Wait for about 2 minutes, and then click [OK]. Click [Details], shown in the "Device Certificate" window as the memo pad icon for "Requesting".
Page 98 5. Configuration In "User Name", enter the user name set in the RADIUS server. Enter the domain name in "Domain Name". Select "EAP Type". Configurations differ according to the EAP Type. EAP-TLS • Make the following settings according to the operating system you are using: •...
Page 99: Setting Items Of Ieee 802.1X For Wireless Lan
Configuring IEEE 802.1X "Updating..." appears. Wait for about one or two minutes, and then click [OK]. Under "Interface", click [Interface Settings]. Select [Active] in "Ethernet Security". Click [OK]. "Updating..." appears. Wait for about one or two minutes, and then click [OK]. Click [Logout].
Page 100 5. Configuration • Make the following settings according to the operating system you are using: • Select [On] or [Off] in "Authenticate Server Certificate". • Select [On] or [Off] in "Trust Intermediate Certificate Authority". • Enter the host name of the RADIUS server in "Server ID". •...
Page 101 Configuring IEEE 802.1X • If you cannot identify the problem, reset the printer interface to normal, and then repeat the procedure from the beginning.
Page 102 5. Configuration...
Page 103: Loading Paper
6. Loading Paper This chapter explains the paper sizes and types supported by this printer, and how to load paper into the paper trays. Supported Paper for Each Tray The tables in this section provide details of the sizes, types, feed directions, and maximum number of sheets of paper that can be loaded in each of the printer's trays.
Page 104: Optional Paper Feed Tray
6. Loading Paper The following sizes are supported, but they must be selected using the control panel. For details about paper size settings, see p.122 " Specifying standard size paper for a standard or optional paper feed tray". A5 , A6 , B6 JIS , 8 "...
Page 105 Supported Paper for Each Tray The following paper sizes are supported by this printer's automatic paper size detection function: A4 , A5 , B5 , 8 " × 14 " (Legal) , 8 " × 11 " (Letter) Automatically selected paper sizes A4 , B5 , 8 "...
Page 106: Bypass Tray
6. Loading Paper Bypass Tray Plain Paper, Middle Thick, Thick Paper 1, Thick Paper 2, Thick Paper 3, Thin Paper, Letterhead, Label Paper, Special Paper 1, Special Paper types Paper 2, Special Paper 3, Preprinted Paper, Color Paper, Recycled Paper, OHP (Transparency), Envelope The following sizes are supported, but they must be selected using the control panel.
Page 107: Supported Paper Types
Supported Paper Types Supported Paper Types The tables in this section provide details of the paper types supported by this printer. Use these tables when specifying a tray's paper settings and take note of the information under "Note". Plain Paper Paper weight 60 to 90 g/m (16 to 24 lb.)
Page 108: Middle Thick
6. Loading Paper Middle Thick Paper weight 91 to 105 g/m (24 to 28 lb.) Paper type setting using the The [Menu] key > [Paper Input] > [Paper Type: (tray name)] > [Middle control panel Thick] > the [OK] key Paper type setting using the [Middle Thick (91 to 105 g/m2)] printer driver...
Page 109: Letterhead
Supported Paper Types Paper type setting using the The [Menu] key > [Paper Input] > [Paper Type: (tray name)] > [Thin control panel Paper] > the [OK] key Paper type setting using the [Thin (52 to 59 g/m2)] printer driver Supported input tray Any input tray can be used.
Page 110: Label Paper
6. Loading Paper Label Paper Paper type setting using the The [Menu] key > [Paper Input] > [Paper Type: (tray name)] > [Label control panel Paper] > the [OK] key Paper type setting using the [Labels] printer driver Supported input tray Any input tray can be used.
Page 111: Preprinted Paper
Supported Paper Types Paper type setting using the [Special 1], [Special 2], [Special 3] printer driver Supported input tray Any input tray can be used. • [Special Paper 1], [Special Paper 2]: Supported Duplex printing • [Special Paper 3]: Not supported When you cannot print successfully with other paper type settings, set Note special paper.
Page 112: Ohp Transparencies
6. Loading Paper Paper type setting using the [Recycled] or [Plain & Recycled] printer driver Supported input tray Any input tray can be used. Duplex printing Supported OHP transparencies Paper type setting using the The [Menu] key > [Paper Input] > [Paper Type: Bypass Tray] > [OHP control panel (Transparency)] >...
Page 113 Supported Paper Types Default: [Envelope 3] • [Envelope 1] • [Envelope 2] • [Envelope 3] • [Envelope 4] If prints made using the paper tray show heavy smudging, use the following procedure to change the paper type setting from the control Maintenance panel: •...
Page 114 6. Loading Paper • Check there is no air in the envelopes before loading. • Load only one size and type of envelope at a time. • Some kinds of envelope might cause misfeeds, wrinkles or print poorly. • Print quality on envelopes may be uneven if parts of an envelope have differing thicknesses.
Page 115: Storing Paper
Supported Paper Types Storing Paper Take care when storing paper. Improperly stored paper might result in poor print quality, paper misfeeds, or printer damage. Recommendations are as follows: • Avoid storing paper in humid areas. • Avoid exposing paper to direct sunlight. •...
Page 116: Non-Recommended Paper Types
6. Loading Paper Non-Recommended Paper Types • Do not use the following types of paper: • Ink-jet printer paper • GelJet special paper • Bent, folded, or creased paper • Curled or twisted paper • Wet paper • Paper that is dry enough to emit static electricity •...
Page 117: Print Area
Print Area Print Area Be sure to set the print margins correctly by the application. The following diagram shows the print area for this printer. Paper CEC244 Print area Feed direction Approx. 4.2 mm (0.2 inches) Approx. 4.2 mm (0.2 inches) •...
Page 118 6. Loading Paper Envelope CEC245 Print area Feed direction Approx. 10 mm (0.4 inches) Approx. 15 mm (0.6 inches) • The print area may vary depending on the paper size, printer language and printer driver settings.
Page 119: Loading Paper In Trays
Loading Paper in Trays Loading Paper in Trays Loading Paper into a Standard or Optional Paper Feed Tray • Do not put your hands inside the printer when the input tray is removed. Some internal parts become hot and are a burn hazard. •...
Page 120 6. Loading Paper Place the tray on a flat surface. If you load paper larger than 8 " × 14 " (Legal) , you should extend the tray as follows: 1. Slide the catches inwards to unlock the tray. CEC007 2.
Page 121 Loading Paper in Trays Pinch the clip on the side paper guide and slide it to match the standard size. CEC010 Pinch the end guide and slide it inward to match the standard size. CEC011 Set the paper thickness setting switch on the front side of the paper tray according to the type of the loaded paper.
Page 122 6. Loading Paper Fan the paper before loading paper in the tray. CBK254 Load the new paper stack print side down. Make sure paper is not stacked higher than the upper limit (upper line) marked inside the tray. CEC006 Slide the guides inward, until they are flush against the paper's sides. Adjust the paper guides to close any gaps.
Page 123 Loading Paper in Trays To avoid paper jams, make sure the tray is securely inserted. Specifying paper size automatically for a standard or optional paper feed tray Press the [Menu] key. CEC216 Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Size: (tray name)], and then press the [OK] key.
Page 124 6. Loading Paper Specifying standard size paper for a standard or optional paper feed tray Press the [Menu] key. CEC216 Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Size: (tray name)], and then press the [OK] key. Select the paper size you want to set using the scroll keys, and then press the [OK] key.
Page 125 Loading Paper in Trays Specifying custom size paper for a standard or optional paper feed tray • The printer cannot print from applications that do not support custom size paper. Press the [Menu] key. CEC216 Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Size: (tray name)], and then press the [OK] key.
Page 126 6. Loading Paper (mainly North America) Enter the vertical value, and then press the [OK] key. (mainly Europe and Asia) (mainly North America) Press the [Menu] key to return to the initial screen. • For details about the available paper size, see p.101 "Supported Paper for Each Tray". •...
Page 127 Loading Paper in Trays Press the [Menu] key. CEC216 Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Type: (tray name)], and then press the [OK] key. In the illustration below, [Paper Type:Tray 1] is selected for Tray 1.
Page 128: Loading Paper Onto Bypass Tray
6. Loading Paper Loading Paper onto Bypass Tray • Shuffle paper before loading the stack onto the tray, so multiple sheets are not fed in together. • Set the size and direction of the loaded paper on the control panel or in the printer driver. Make sure the settings do not conflict.
Page 129 Loading Paper in Trays Slide the paper guide both sides outward, and then load paper print side up, until it stops. CEC022 Adjust the paper guide both sides to fit the paper width. CEC024 • When loading paper on the bypass tray, make sure the stack does not exceed the limit mark on the inner side of the paper guides.
Page 130 6. Loading Paper Press the [Menu] key. CEC216 Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Size:Bypass Tray], and then press the [OK] key. Select the paper size you want to set using the scroll keys, and then press the [OK] key.
Page 131 Loading Paper in Trays Specifying custom size paper for the bypass tray • The custom size paper selected using the printer driver overrides that selected using the control panel, so do not make settings using the control panel if you have already made settings using the printer driver.
Page 132 6. Loading Paper Select [Custom Size] using the scroll keys, and then press the [OK] key. Enter the horizontal value, and then press the [OK] key. (mainly Europe and Asia) (mainly North America) Enter the vertical value, and then press the [OK] key. (mainly Europe and Asia) (mainly North America) Press the [Menu] key to return to the initial screen.
Page 133 Loading Paper in Trays Specifying a paper type for the bypass tray • After loading paper on the tray, specify the paper type using the control panel or printer driver. • The paper type selected using the printer driver overrides that selected using the control panel, so do not make settings using the control panel if you have already made settings using the printer driver.
Page 134 6. Loading Paper Press the [Menu] key to return to the initial screen. • If the printing result is badly smudged, change the setting on the printer's control panel. For details, see p.101 "Supported Paper for Each Tray".
Page 135: Loading Envelopes
Loading Envelopes Loading Envelopes • The inside of the machine could be very hot. Do not touch the parts with a label indicating the "hot surface". Otherwise, an injury might occur. • Some of this machine's internal components get very hot. For this reason, take care when removing misfed paper.
Page 136 6. Loading Paper CEC033 Close the rear cover. CEC049 Hold the both sides of the bypass tray and pull it toward you. CEC217...
Page 137 Loading Envelopes Fan envelopes, and then align their edges before loading. CBK239 When fanning envelopes, make sure the envelope flaps are not stuck together. If they are stuck together, separate them. Before loading envelopes, flatten them out so that their curl does not exceed that shown in the illustration below.
Page 138 6. Loading Paper Set the envelope in bypass tray with the printing side facing up. CEC218 Adjust the paper guide both sides to fit the envelope width. CEC219 • Keep the envelope lever lowered when printing normally. CEC034 Specifying envelope size for the bypass tray •...
Page 139 Loading Envelopes • When [Machine Setting(s)] is selected for [Tray Setting Priority] under [Machine Modes] in [Print Settings], any settings made using the printer's control panel have priority over any settings made using the printer driver. • For details about the printer driver, see the printer driver Help. Press the [Menu] key.
Page 140: Loading Envelopes Into A Standard Or Optional Paper Feed Tray
6. Loading Paper • After specifying the paper size, specify a paper type such as [Envelope] using the control panel or printer driver. For details on specifying a paper type using the control panel, see p.131 "Specifying a paper type for the bypass tray". •...
Page 141 Loading Envelopes Close the rear cover. CEC049 Lift and pull tray carefully, and then pull it out with both hands. CEC031 Place the tray on a flat surface. Pinch the side guides, and then slide them outward until they stop. CEC263...
Page 142 6. Loading Paper Pinch the rear guide, and then slide it toward the back. CEC264 Set the paper thickness setting switch on the front side of the paper tray according to the type of the loaded paper. When loading paper thicker than 105 g/m (28 lb.), slide the switch to the left.
Page 143 Loading Envelopes CBK240 If the curl is severe, flatten out the envelopes using your fingers, as shown in the illustration below. CBK241 If envelopes are severely curled after printing, flatten them by bending them back against the curl. Load envelopes into the paper tray, with the print side down and the flap on the left as shown in the illustration.
Page 144 6. Loading Paper Pinch the side guides, and then slide them along the edge of the envelope stack. CEC265 Pinch the rear guide, and then slide it along the edge of the envelope stack. CEC266 Hold the tray with both hands, slide it along the rails of the printer body, and then push it straight in.
Page 145 Loading Envelopes CEC034 Specifying envelope size for a standard or optional paper feed tray Press the [Menu] key. CEC216 Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Size: (tray name)], and then press the [OK] key. Select the envelope size you want to set using the scroll keys, and then press the [OK] key.
Page 146 6. Loading Paper • After specifying the paper size, specify a paper type such as [Thick Paper 2] using the control panel and printer driver. For details on specifying a paper type using the control panel, p.124 "Specifying a paper type for standard or optional paper feed tray". •...
Page 147: Printing On Fixed-Orientation Paper
Printing on Fixed-Orientation Paper Printing on Fixed-Orientation Paper This section explains how to print on paper whose orientation and printing side are unchangeable (letterhead paper, for example). When loading paper with a fixed orientation, such as letterhead or letter paper, misprints may occur. The following table shows the printout result according to the combination of paper feed direction and letterhead settings in the control panel and PCL printer driver.
Page 148 6. Loading Paper Press the [ ] or [ ] key to select [Print Settings], and then press the [OK] key. Press the [ ] or [ ] key to select [Machine Modes], and then press the [OK] key. Press the [ ] or [ ] key to select [Letterhead Setting], and then press the [OK] key. Select one of the following settings, and then press the [OK] key.
Page 149: Registering Unique Names To Paper Types
Registering Unique Names to Paper Types Registering Unique Names to Paper Types You can register a unique name to a paper type using Web Image Monitor. The name you register should reflect the paper's type or usage, as this will make recognizing the paper type easier. •...
Page 150: Printing Using Registered Paper Types
6. Loading Paper Log in to Web Image Monitor as an administrator. Click [Configuration]. Click [Paper] in the [Device Settings] area. Set the paper tray you want to use as a user paper type, and then select the registered paper type.
Page 151: Maintaining The Printer
7. Maintaining the Printer This chapter explains how to replace consumables, and clean the printer. Replacing the Print Cartridge • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame. •...
Page 152: Print Cartridge
7. Maintaining the Printer • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your skin. If toner comes into contact with your skin, wash the affected area thoroughly with soap and water. • Actual printable numbers vary depending on image volume and density, number of pages printed at a time, paper type and size, and environmental conditions such as temperature and humidity.
Page 153 Replacing the Print Cartridge Replace print cartridge. Print Cartridge replacement is required. (Waste Toner Bottle full) CEE108 When the following message appears on the display, the print cartridge should be replaced soon. Prepare a new print cartridge. "Replace print cartrdg soon." Replace print cartrdg soon.
Page 154 7. Maintaining the Printer Open the front cover by pushing the front cover release button. CEC025 Pull the print cartridge out of the printer by holding the grips of the cartridge. CEC026 Be sure to put the print cartridge on a stable, flat surface. Wipe around the metallic registration roller by turning with a soft damp cloth.
Page 155 Replacing the Print Cartridge Hold the grips of the cartridge, and then insert it into the printer until it stops. CEC028 Close the front cover. CEC214 • Do not close the front cover with excessive force. If you cannot close the cover easily, pull out the print cartridge from the printer and reinsert it again.
Page 156: Replacing The Maintenance Kit
7. Maintaining the Printer Replacing the Maintenance Kit Refer to the maintenance guide provided with the new items for the replacement maintenance kit. • The inside of the machine could be very hot. Do not touch the parts with a label indicating the “hot surface”.
Page 157: Cautions When Cleaning
Cautions When Cleaning Cautions When Cleaning • Do not remove any covers or screws other than those explicitly mentioned in this manual. Inside this machine are high voltage components that are an electric shock hazard and laser components that could cause blindness. Contact your sales or service representative if any of the machine's internal components require maintenance, adjustment, or repair.
Page 158: Cleaning The Friction Pad And The Paper Feed Roller
7. Maintaining the Printer Cleaning the Friction Pad and the Paper Feed Roller If the friction pad or paper feed roller is dirty, a multi-feed or misfeed might occur. In this case, clean the friction pad and paper feed roller as follows: •...
Page 159 Cleaning the Friction Pad and the Paper Feed Roller Lift and pull Tray 1 carefully, and then pull it out with both hands. CEC031 Place the tray on a flat surface. When there is paper in the tray, remove paper. Wipe the friction pad with a damp cloth.
Page 160 7. Maintaining the Printer Slide Tray 1 along the rails, and push it carefully all the way into the printer. CEC240 Do not slide the paper tray in with force. If you do, the front and side guides might move. Insert the plug of the power cord into the wall socket securely.
Page 161: Cleaning The Registration Roller
Cleaning the Registration Roller Cleaning the Registration Roller If the registration roller is dirty, a misfeed might occur. In this case, clean the roller as follows: • Be sure to turn off the power switch and wait for about 15 minutes before cleaning the Registration roller.
Page 162 7. Maintaining the Printer Pull the print cartridge out of the printer by holding the grips of the cartridge. CEC026 Wipe around the metallic registration roller by turning with a soft damp cloth. CEC040 Holding the grips of the print cartridge, push it into the printer until it stops. CEC028...
Page 163 Cleaning the Registration Roller Close the front cover. CEC214 • Carefully close the front cover. If you cannot close the cover easily, pull the print cartridge out of the printer and insert it again. After that, close the front cover again.
Page 164 7. Maintaining the Printer...
Page 165: Adjusting The Printer
8. Adjusting the Printer This chapter explains how to adjust the image density and print position. Adjusting the Image Density • Maximized settings may produce smudged printouts. • Image Density settings should be made from the application or the printer driver whenever possible. Press the [Menu] key.
Page 166 8. Adjusting the Printer Press the [ ] or [ ] key to specify the image density, and then press the [OK] key. You can specify the image density in the range from -3 to +3. Press the [Menu] key. •...
Page 167: Adjusting Printing Position
Adjusting Printing Position Adjusting Printing Position You can adjust the printing position for each tray. "Horizontal" means perpendicular to the feed direction. "Vertical" means it's parallel to the paper feed direction. Normally you do not need to update the printing position.
Page 168 8. Adjusting the Printer Press the [ ] or [ ] key to select [Print Test Sheet], and then press the [OK] key. Press the [ ] or [ ] key to select the tray you want to adjust, and then press the [OK] key. Confirm the position of the image on the test sheet, and then adjust the registration value.
Page 169 Adjusting Printing Position Enter the value (mm), and then press the [OK] key. Increase the value to shift the print area in the direction indicated by the " " symbol in the diagram below. Decrease the value to shift the print area in the direction indicated by the " " symbol. CEC241 : Print Area : Paper Feed Direction...
Page 170: Adjusting The Paper Type
8. Adjusting the Printer Adjusting the Paper Type Press the [Menu] key. CEC216 Press the [ ] or [ ] key to select [Maintenance], and then press the [OK] key. Press the [ ] or [ ] key to select [General Settings], and then press the [OK] key. Press the [ ] or [ ] key to select the paper type you want to use, and then press the [OK] key.
Page 171 Adjusting the Paper Type If you have selected the [Plain Paper Setting], select the tray you want to set using the [ ] or [ ] key, and then press the [OK] key. Press the [ ] or [ ] key to select the paper setting, and then press the [OK] key. Press the [Menu] key to return to the initial screen.
Page 172 8. Adjusting the Printer...
Page 173: Troubleshooting
9. Troubleshooting This chapter provides solutions to common problems and it also explains how to correct unwanted print results. Error and Status Messages Appear on the Control Panel This section explains what the messages that appear on the control panel mean and what to do when a particular message appears.
Page 174: Alert Messages (In Alphabetical Order)
9. Troubleshooting Resetting Job... The printer is resetting the print job. Wait a while. Setting change... The printer is applying the changes made to its settings. Wait a while. Waiting for print data... The printer is waiting for the next data to print. Wait a while. Alert Messages (in alphabetical order) (A) Remove misfeed in Trays.
Page 175 Error and Status Messages Appear on the Control Panel Cannot connect=>Comm.Serv. Check proxy user/password. The proxy user name or password is incorrect. Check the proxy server settings, and change the user name and/or password if they are incorrect. Cannot connect with DHCP server.(101/201) Cannot obtain IP address from DHCP server.
Page 176 9. Troubleshooting Failed to connect to server for Remote Diagnostics. The printer cannot communicate with Remote Communication Gate. Check the connection to the Remote Server Gate. Independent-supply toner Independent-supply toner is set. Use toner recommended for this printer. IPDS font error. Turn power switch off then on. Select Reset IPDS Fonts in Maintenance. IPDS font error has occurred.
Page 177 Error and Status Messages Appear on the Control Panel Problem with Hard Disk Please call service. The printer cannot detect a hard disk. It may be incorrectly installed. Check if it is installed properly or contact your sales or service representative. For details about installing the unit, see p.52 "Installing the Memory Expansion Units".
Page 178 9. Troubleshooting Set the Print Cartridge correctly. The print cartridge may not be installed correctly. Turn the printer off and re-install the Print cartridge. If the message is still displayed after re-installation, contact your sales or service representative. For details, see p.149 "Replacing the Print Cartridge". Supply order has failed.
Page 179: Panel Tones
Panel Tones Panel Tones The following table explains the meaning of the various tone patterns that the printer emits to alerts users about its condition. Tone pattern Meaning Cause After cooling or being switched Two long beeps. Printer ready. on, the printer has fully warmed up and is ready for use.
Page 180: Printer Does Not Print
9. Troubleshooting Printer Does Not Print Is the power on? Confirm that the cable is securely plugged into both the power outlet and the printer. Turn on the power. Does the Alert indicator stay red? If so, check the error message on the display and take the required action. For details, see p.171 "Error and Status Messages Appear on the Control Panel".
Page 181: Checking The Port Connection
Printer Does Not Print • Infrastructure Mode Check the signal status in the [Wireless LAN] menu on the control panel. If the signal is poor, either move to a location where it is good, or remove obstructions. Checking the Port Connection When the Data in indicator does not flash or light up, check the port connection as shown below to confirm the setting.
Page 182 9. Troubleshooting Windows 7 or Windows Server 2008 R2 Click the [Start] button, and then click [Devices and Printers]. Right-click the printer icon you want to check, and then click [Printer Properties]. Click the [Ports] tab. In the [Print to the following port(s)] list, confirm the correct port is selected. Mac OS X When the printer is connected to Mac OS X and the Ready indicator does not flash or light up, try the following procedures to check the port connection.
Page 183: Other Printing Problems
Other Printing Problems Other Printing Problems When You Cannot Print Properly Toner smears appear on the print side of the page. • The paper setting may not be correct. For example, you are using thick paper but the setting for thick paper might not be set.
Page 184 9. Troubleshooting Images are not printed in the right position. CEC225 • Adjust the printing position. Adjust the printing position for each tray by specifying the adjustment values for [Registration] in [Quality Maintenance] under [Maintenance] using the control panel. For details, see p.165 "Adjusting Printing Position".
Page 185: Paper Misfeeds Occur Frequently
Other Printing Problems The backs of printed sheets are blemished. • When removing a jammed sheet, the inside of the printer may have become dirtied. Print several sheets until they come out clean. • If document size is larger than paper size, e.g. A4 document on B5 paper, the back of the next printed sheet may be dirtied.
Page 186 9. Troubleshooting For details, see p.105 "Supported Paper Types". • Paper is bent or wrinkled. Use paper that have no bents or wrinkles. For details, see p.105 "Supported Paper Types". • Paper has already been printed on. For details, see p.105 "Supported Paper Types". •...
Page 187: The Printed Image Is Different From The Image On The Computer
Other Printing Problems For details, see p.105 "Supported Paper Types". • Paper is either too thick or too thin. For details, see p.105 "Supported Paper Types". • There may be a gap between the front guide and the paper, or between the side guides and the paper in the paper tray.
Page 188: When Printer Is Not Functioning Properly
9. Troubleshooting As a result of printing using PDF Direct Printing, characters are missing or misshapen. • Before printing, embed the font in the PDF file to be printed. The paper size appears on the control panel and printing is not performed with PDF Direct Print.
Page 189 Other Printing Problems For details, see the printer driver Help. • The data is so large or complex that it takes time to process it. If the data in indicator is blinking, the data is being processed. Just wait until it resumes. •...
Page 190: Additional Troubleshooting
9. Troubleshooting Additional Troubleshooting Strange noise is heard. • If a supply was recently replaced or an option attached in the area the strange noise is coming from, check the supply or option is properly attached. If the strange noise persists, contact your sales or service representative.
Page 191 Additional Troubleshooting Alert Occurrence and Alert Resolving are set for sending e-mail, but while no Alert Occurrence mail is received, Alert-resolved e-mail is received. • Alert-notification e-mail is not sent if the problem is resolved before sending. However, an Alert- resolved e-mail is sent.
Page 192 9. Troubleshooting...
Page 193: 10. Removing Misfed Paper
10. Removing Misfed Paper This chapter explains how to remove misfed paper. When Paper is Jammed An error message appears if a paper misfeed occurs. The error message gives the location of the misfeed. Check the location and remove the paper. •...
Page 194 10. Removing Misfed Paper • Paper jams can cause pages to be lost. Check your print job for missing pages and reprint any pages that did not print out. • If paper is still misfed after you have checked the above-mentioned causes, contact your sales or service representative.
Page 195: Paper Misfeed Message (A)
Paper Misfeed Message (A) Paper Misfeed Message (A) The " (A) Remove misfeed in Trays. Opn & cls Frt. Cov." error message appears when a paper misfeed occurs in the bypass tray, standard paper feed tray, or paper feed section. •...
Page 196 10. Removing Misfed Paper Open the front cover by pushing the front cover release button, and then close it to reset the misfeed condition. CEC025 CEC214 When the paper was fed from the standard paper feed tray or the optional paper feed tray Pull out the paper tray until it stops, and then remove misfed paper.
Page 197 Paper Misfeed Message (A) Carefully slide the paper tray into the printer until it stops. CEC229 Open the front cover by pushing the front cover release button. CEC025 Pull the print cartridge out of the printer by holding the grips of the cartridge. CEC026...
Page 198 10. Removing Misfed Paper Pull out the misfed paper by holding both sides of paper. Be careful not to get toner dust on your hands or clothes. CEC080 Hold the grips of the print cartridge, and then push it into the printer until it stops. CEC028 Close the front cover.
Page 199: Paper Misfeed Message (B)(C)
Paper Misfeed Message (B)(C) Paper Misfeed Message (B)(C) The " (B)(C) Open Front/Rear Cover and remove misfeed." error message appears when a paper misfeed occurs in the paper feed section. • Forcefully removing misfed paper may cause paper to tear and leave scraps of paper in the printer. This might cause a misfeed and damage the printer.
Page 200 10. Removing Misfed Paper Pull out the misfed paper by holding both sides of paper. Be careful not to get toner dust on your hands or clothes. CEC246 Hold the grips of the print cartridge, and then push it into the printer until it stops. CEC028 If the printer does not recover from the error, a paper jam may have occurred in another location.
Page 201 Paper Misfeed Message (B)(C) Lift the lock levers of the fusing unit as shown in the illustration. CEC050 Pull the fusing unit out. CEC052 Hold the tab, and then remove the misfed paper. CEC087...
Page 202 10. Removing Misfed Paper Push the fusing unit until it stops. CEC053 Push the lock levers of the fusing unit down until they click. CEC051 Close the rear cover. CEC049...
Page 203 Paper Misfeed Message (B)(C) Close the front cover. CEC214...
Page 204: Paper Misfeed Message (Y1)(Y2)(Y3)(Y4)
10. Removing Misfed Paper Paper Misfeed Message (Y1)(Y2)(Y3)(Y4) When a paper jam has occurred in one of the optional paper trays, " (Y1) (Y4) Remove misfeed in (Tray name). Opn & cls Frt. Cov." message appears. The optional paper trays to which this message applies to are as follow: •...
Page 205 Paper Misfeed Message (Y1)(Y2)(Y3)(Y4) CEC086 Carefully slide the paper tray into the printer until it stops. CEC083 Open the front cover by pushing the front cover release button, and then close it to reset the misfeed condition. CEC081...
Page 206 10. Removing Misfed Paper CEC082...
Page 207: Paper Misfeed Message (Z1)(Z2)
Paper Misfeed Message (Z1)(Z2) Paper Misfeed Message (Z1)(Z2) The " (Z1)(Z2) Opn R.Cov/Tray1 & remove ppr. Opn & cls F.Cov" error message appears when a paper misfeed occurs inside the duplex section. • Forcefully removing misfed paper may cause paper to tear and leave scraps of paper in the printer. This might cause a misfeed and damage the printer.
Page 208 10. Removing Misfed Paper Close the rear cover. CEC049 If the printer does not recover from the error, a paper jam may have occurred in another location. In that case, proceed to the following steps. Lift and pull Tray 1 carefully, and then pull it out with both hands. CEC031 Push down on the Z2 lever, and remove the jammed paper.
Page 209 Paper Misfeed Message (Z1)(Z2) Hold the tray with both hands, slide it along the rails of the printer body, and then push it straight in. CEC032 Open the front cover by pushing the front cover release button, and then close it to reset the misfeed condition.
Page 210 10. Removing Misfed Paper...
Page 211: 11. Appendix
11. Appendix This section explains maintenance and operation procedures for this printer. It also describes the specifications of the printer and its options. Moving and Transporting the Printer • If the machine topples, or if a cover or other part gets broken, you must turn the power switch to off and disconnect the power cord plug from the wall outlet.
Page 212 11. Appendix • The interface cable is unplugged from the printer. If any external options are attached, remove them. See the relevant sections in this manual and reverse the steps to remove options. Lift the printer with two people by using the inset grips on both side of the printer, and then move it horizontally to the place where you want to install it.
Page 213: Consumables
Consumables Consumables • Our products are engineered to meet the highest standards of quality and functionality. When purchasing expendable supplies, we recommend using only those specified by an authorized dealer. Print Cartridge Print cartridge Average number of pages printable per cartridge 12,000 pages Black Black (High yield)
Page 214: Maintenance Kit
11. Appendix • To prevent a cleaning malfunction, you may need to replace a print cartridge even if it is a not empty. Maintenance Kit Name Average printable number of pages Maintenance Kit SP 5200 (includes a fusing unit, 120,000 pages transfer roller, and paper feed roller) •...
Page 215: Specifications
Specifications Specifications • The supplied power cord is for use with this machine only. Do not use it with other appliances. Doing so could result in fire, electric shock, or injury. Mainframe Configuration: Desktop Print Process: Laser beam scanning & Electrophotographic printing First Print Speed: 7.5 sec or less (A4 or 8 "...
Page 216 11. Appendix Paper Input Capacity For details, see p.101 "Supported Paper for Each Tray". Power Source: • (mainly Europe and Asia) 220-240 V, 50/ 60 Hz, 6 A or less • (mainly North America) 120 - 127 V, 60 Hz, 11 A or less Power Consumption: Printing 1400 W or less...
Page 217 Specifications Stand-by Less than 52.0 dB (A) Printing Less than 76.0 dB (A) • Sound Pressure Level • Main unit only (Type 1) Stand-by Less than 40.5 dB (A) Printing Less than 65.8 dB (A) • Main unit only (Type 2) Stand-by Less than 42.0 dB (A) Printing...
Page 218: Options
11. Appendix Interfaces: Standard: • Ethernet (10BASE-T/100BASE-TX) • USB 2.0 To use USB 2.0, a USB computer port and cable that support USB 2.0 are required. • USB Host Optional: • IEEE 802.11a/b/g (Wireless LAN) • Parallel (Bidirectional IEEE 1284) •...
Page 219 Specifications Paper Feed Unit TK1130 Paper Size: For details, see p.101 "Supported Paper for Each Tray". Dimensions (W × D × H): Less than 755 × 725 × 215 mm (29.7 ×28.6 × 8.5 inches) Paper weight: 52 - 220 g/m (14 - 59 lb.) Weight: Less than 8 kg (17.7 lb.)
Page 220 11. Appendix Memory Unit Type I 512 MB Module Type: DIMM (Dual-in-line Memory Module) Memory Type: DDR-SDRAM (Double Data Rate Synchronous Dynamic RAM) Number of Pins: 200 pins Gigabit Ethernet Board Type A Interface Connector: Ethernet (10BASE-T, 100BASE-TX, 1000BASE-T) USB 2.0 To use USB 2.0, a USB computer port and cable that support USB 2.0 are required.
Page 221 Specifications Transmission Mode: • Ad hoc • infrastructure mode IEEE 802.11a/g Interface Unit Type L (mainly North America) Transmission Specification: Based on IEEE 802.11a/b/g (Wireless LAN) Data Transfer Speed: Auto select from the following speed: 1 Mbps, 2 Mbps, 5.5 Mbps, 6 Mbps, 9 Mbps, 11 Mbps, 12 Mbps, 18 Mbps, 24 Mbps, 36 Mbps, 48 Mbps, 54 Mbps Frequency Range: 2412 to 2472 Mhz (1 to 13 Channels)
Page 222: Trademarks
® Firefox is a registered trademark of the Mozilla Foundation. IPDS is a trademark of Ricoh Co., Ltd. IPS is a trademark or registered trademark of Zoran Corporation and/or its subsidiaries in the United States or other countries. ®...
Page 223 Trademarks ® ® Microsoft Windows Server 2003 Enterprise Edition • The product names of Windows Server 2003 R2 are as follows: ® ® Microsoft Windows Server 2003 R2 Standard Edition ® ® Microsoft Windows Server 2003 R2 Enterprise Edition • The product names of Windows Server 2008 are as follows: ®...
Page 224 11. Appendix...
Page 225: Index
INDEX Additional troubleshooting......... Gigabit Ethernet board......... Adjusting the paper type........Alert indicator............Hard disk drive............Alert messages............ How to enter character......... Automatically............HTML manuals............Available options..........IEEE 1284 interface board......63, 74 Bypass tray....... 104, 126, 127, 129, 131 IEEE 802.1X............Image density............
Page 226 Number keys........... Replace..............24, 26 OHP transparencies..........Scroll keys............24, 26 OK key............. SD card..............24, 26 Operating instructions........... SDRAM module............. Operational status or messages......Security..............Option..............Selection keys..........23, 26 Optional paper feed tray......Shutdown............102, 117 39, 41 Order of option installation........
Page 228 M020-8502...

Ricoh Aficio SP 5210DN Hardware Manual

1 Guide to the Printer

2 Setting up the Printer

3 Installing Options

4 Connecting the Printer

5 Configuration

6 Loading Paper

7 Maintaining the Printer

8 Adjusting the Printer

9 Troubleshooting

10 Removing Misfed Paper

11 Appendix

Quick Links

Operating Instructions

Troubleshooting

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Summary of Contents for Ricoh Aficio SP 5210DN

Table of Contents