Installed Base Migration - Mitel 3300 ICP General Information Manual

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3300 ICP General Information Guide

Installed Base Migration

The Customer
Really Good Real Estate (RGRE) is a Toronto- based company that provides commercial real estate
management and leasing. The business has seen steady growth in the past five years, and now
management has decided to expand to Europe.
The Problem
Initially, RGRE will open an office in London. Management is concerned that they may have trouble
managing the costs of their telecommunications infrastructure. Since most of their experienced staff
will remain in Canada, they expect a high volume of overseas calls. RGRE owns a Mitel Networks
SX-2000 and wants to ensure a continuing return on their investment in this system as the company
expands.
The Solution
Central to RGRE's solution is the Mitel Networks 3300 ICP. The new switch in London will be a 3300
ICP with integrated voice mail. This system will provide high-quality voice communications and
advanced, integrated applications that scale as needed. Since the 3300 ICP is a VoIP system, RGRE
will save money wiring their new office in London—only one set of wiring needs to be installed for
both the voice and data network.
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