Calendar & Task Management; Fax Integration; Mitel Networks 6510 Unified Messaging - Mitel 3300 ICP General Information Manual

3300 ICP General Information Guide
Calendar & Task Management
Calendar & Task Management provides users with access to their Calendar and Task lists using
spoken commands. Users can also review their message lists, and create, modify, or delete
appointments, meetings or tasks.

Fax Integration

Fax Integration enables users to integrate with a third party fax server. this option allows users to
view their faxes in the Outlook In-box, program notification, read a fax header using text-to-speech
and forward their faxes to another fax machine. The faxes are stored on the fax server and the
Exchange 2000 Server (a no charge option).
Note: Mitel does not provide the 3rd party fax.
Note: The third party fax that is supported is Right Fax

Mitel Networks 6510 Unified Messaging

Mitel Networks 6510 Unified Messaging is an advanced computer-telephony-messaging server
designed to meet the voice messaging and call handling needs of small, medium, and large
enterprises. The 6510 Unified Messaging platform is designed to supply a turnkey messaging solution
for a single operation, or provide enhanced, hosted services for a suite of organizations integrated in
one server. Providing an all-in-one communications solution, it gives users access to applications like
desktop call control, unified messaging, Web messaging and administration, instant messaging, and
wireless connectivity. Companies can even configure the server to emulate other messaging
solutions (such as Octel) that users may already be familiar with, thus drastically reducing training
time within an organization.
6510 Unified Messaging is a superior messaging system permitting ultimate customization for any
organization. It is available on a Windows 2000 Server platform; supports the TCP/IP standard
network protocol, and is expandable from 4 to 144 ports. Furthermore, the 6510 can be configured in
different combinations. This allows both the smallest and largest companies to implement cost-
effective network-telephony technology and have the tools to move toward Unified Messaging in the
future.
6510 Unified Messaging compromises six major components:
Automated Attendant
•
Up to 99 auto attendants can be programmed. With 6510 Unified Messaging auto attendants
may program to automatically greet callers with date and time-sensitive greetings. For
instance if the office is closed for the day, the auto attendant can answer with an "Office
Closed" greeting, which automatically takes effect Monday to Friday from 5pm to 8am and all
day Saturday and Sunday.
•
The 6510 Auto Attendant can connect callers to users who are off-site by giving callers direct
call access to the user's cell, home, or branch office phone number. The attendant gives
callers single-digit access to departments or individuals, Fax-on-Demand options, Information
mailboxes, and Interview boxes through a full-featured audio-text menu. The auto attendant
also supports Intelligent Call Routing.
Multi-Lingual Support
•
The 6510 offers caller services in many languages. Language-sets are currently in English,
French, Spanish, Dutch, German, and Italian.
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