No Dial Tone - Dni Telephone - Mitel 3300 ICP Technician's Handbook

3300 ICP Technician's Handbook – Release 3.2
Analog Telephone - Response Manbusy
If the Response is Manbusy:
1. Find out why the circuit was busied out.
2. Run the RTS <location id> command.

No Dial Tone - DNI Telephone

1. Navigate to Maintenance Commands.
2. Establish the Location of the DNI set using the Locate
Extension maintenance command. If Locate Extension
command does not work verify the programming in the Single
Line Set Assignment.
3. Run the State <extension> command. You will get one of the
following responses: Idle, Manbusy, Busy, or Locked Out.
DNI Telephone - Response Busy
If the response is Busy:
1. Is the telephone engaged in a call? If it is wait for the call to
finish and check again for dial tone. If No then the phone is not
functioning normally; take the following steps:
2. Disconnect the wiring going towards the phone at the internal
frame closest to the Peripheral Cabinet.
3. Connect a known good telephone to the internal frame wiring
that connects to the Peripheral Cabinet and verify that there is
dial tone.
4. If there is dial tone then there is a fault in the wiring.
DNI Telephone - Response Idle
If the response is Idle:
1. Connect a known good DNI telephone set to the wiring frame
that is closest to the Peripheral cabinet. If the phone works
then the problem is with the wiring from the frame to the set or it
is the set.
2. Disconnect the suspected set and connect a known good set
into the terminal jack. If the test set works then the faulty set
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