Mitel Networks 6300 Call Recording Solutions - Mitel 3300 ICP General Information Manual

Each category within the 6200 Cost Management Solution consists of the following modular options:
Call Accounting
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Supports all carrier billing structures
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Accurate costing and call usage details
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Many standard report/sort types/filters available
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Flexible, customizable retrieves data from OPS Man or the 6100 CCM
General Cost Allocation
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Third party billing and costing application
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Flexible import capability to introduce third party billing data directly into the 6200 CMS
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Supports most data formats including ASCII, Excel, Access, and any ODBC data source
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Assign costs to appropriate chargeable entities for a total overview of costs
Internet Usage Reporting
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Monitor employee Internet behavior including:
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Where (sites)
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What (content)
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When (time of day and duration)
Email Usage Reporting
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Provides effective management and reporting capabilities for all email usage within your company
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Manage employee email usage by tracking:
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Source and Destination
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Date
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Size
Traffic Reporting
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Offers reports on trunk utilization to help customers determine if their organization is under- or
over-trunked.
For detailed information refer to Mitel Networks 6200 Cost Management Solutions documentation.

Mitel Networks 6300 Call Recording Solutions

The Mitel Networks 6300 Call Recording Solutions provide customers with the tools that they need to
record calls for liability, compliance, auditing, or order/transaction verification. It also allows evaluation
of the quality of agents' work by measuring performance so supervisors can help agents provide the
best possible service.
Each recording product in the 6300 Call Recording Solution (PRO, ADVANCED and, TDI) provides
specific capabilities, ease of use and unprecedented flexibility. Mitel Networks provides solutions for
recording four to thousands of extensions. All of these systems provide extension side recording for
analog, digital, and IP sets or trunkside recording on PRI NI-2 or PRI 4ESS.
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