Table of Contents
1
1.1
Incoming Call Features..................................................................................................18
1.1.1
1.1.1.1
1.1.1.2
Direct In Line (DIL) .......................................................................................................................................... 21
1.1.1.3
Direct Inward Dialing (DID).............................................................................................................................. 23
1.1.1.4
1.1.1.5
Intercept Routing ............................................................................................................................................. 26
1.1.1.6
1.1.2
Internal Call Features.......................................................................................................28
1.1.2.1
1.1.2.2
Internal Call Block............................................................................................................................................ 29
1.1.3
1.1.3.1
1.1.3.2
Ring Tone Pattern Selection ............................................................................................................................ 31
1.1.3.3
Call Waiting ..................................................................................................................................................... 32
1.2
1.2.1
Idle Extension Hunting .....................................................................................................34
1.2.2
1.2.2.1
1.2.2.2
Group Call Distribution .................................................................................................................................... 39
1.2.2.3
Queuing Feature.............................................................................................................................................. 41
1.2.2.4
VIP Call............................................................................................................................................................ 44
1.2.2.5
Overflow Feature ............................................................................................................................................. 45
1.2.2.6
Log-in/Log-out ................................................................................................................................................. 47
1.2.2.7
Supervisory Feature ........................................................................................................................................ 49
1.3
1.3.1
1.3.1.1
1.3.1.2
Call Forwarding (FWD).................................................................................................................................... 54
1.3.1.3
Do Not Disturb (DND)...................................................................................................................................... 58
1.4
Answering Features.......................................................................................................59
1.4.1
Answering Features .........................................................................................................59
1.4.1.1
Answering Features-OVERVIEW.................................................................................................................. 59
1.4.1.2
Line Preference-Incoming ............................................................................................................................. 59
1.4.1.3
Call Pickup....................................................................................................................................................... 60
1.4.1.4
Hands-free Answerback .................................................................................................................................. 61
1.5
Making Call Features .....................................................................................................63
1.5.1
Predialing .........................................................................................................................63
1.5.2
1.5.3
Intercom Call ....................................................................................................................64
1.5.4
CO Line Call Features......................................................................................................65
1.5.4.1
1.5.4.2
Emergency Call ............................................................................................................................................... 65
1.5.4.3
Account Code Entry......................................................................................................................................... 66
1.5.4.4
Dial Type Selection.......................................................................................................................................... 67
1.5.4.5
Pause Insertion................................................................................................................................................ 67
1.5.4.6
1.5.4.7
Special Carrier Access Code........................................................................................................................... 69
1.5.5
Seizing a Line Features ...................................................................................................69
1.5.5.1
1.5.5.2
Line Preference-Outgoing ............................................................................................................................. 70
1.5.5.3
CO Line Access............................................................................................................................................... 71
8
Feature Guide