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Please read this manual before connecting the Hybrid IP PBX and save this manual for future reference.
Thank you for purchasing the Panasonic KX-TDA100/KX-TDA200, Hybrid IP PBX.
Hybrid IP PBX
Feature Guide
KX-TDA100
KX-TDA200
Model

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   Summary of Contents for Panasonic KX-TDA100

  • Page 1

    Hybrid IP PBX Feature Guide KX-TDA100 KX-TDA200 Model Please read this manual before connecting the Hybrid IP PBX and save this manual for future reference. Thank you for purchasing the Panasonic KX-TDA100/KX-TDA200, Hybrid IP PBX.

  • Page 2

    Introduction About this Feature Guide This Feature Guide is designed to serve as an overall feature reference for the Panasonic Hybrid IP PBX. It explains what this PBX can do, and how to obtain the most out of its many features and facilities.

  • Page 3

    Provides operating instructions for end users using PTs, SLTs or DSS Consoles. Note There are some optional service cards, PTs, and features which are not available in some areas. Please consult your authorised Panasonic dealer for more information. Feature Guide...

  • Page 4

    Feature Highlights Automatic Route Selection (ARS) Automatically selects the carrier available at the time an outgoing trunk call is made. Budget Management Limits the telephone usage to a preprogrammed budget. Call Charge Fee Reference Allows a user to see call charges and to print out them. Remote Extension Lock Allows a manager extension to lock an extension so that inappropriate trunk calls cannot be made.

  • Page 5: Table Of Contents

    Table of Contents Call Handling Features............... 13 Incoming Call Features..................14 1.1.1 Incoming Trunk Call Features—SUMMARY ............14 Direct In Line (DIL) ......................17 Direct Inward Dialling (DID)/Direct Dialling Inward (DDI) ..........19 Multiple Subscriber Number (MSN) Ringing Service............23 Calling Line Identification (CLI) Distribution............... 25 Intercept Routing .......................

  • Page 6: Table Of Contents

    1.5.13 Pause Insertion..................... 81 1.5.14 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) ........................82 1.5.15 Special Carrier Access Code................84 Memory Dialling Features.................. 85 1.6.1 Memory Dialling Features—SUMMARY............... 85 One-touch Dialling ......................87 Last Number Redial ......................

  • Page 7: Table Of Contents

    1.15 Caller ID Features....................144 1.15.1 Caller ID ......................144 1.15.2 Incoming Call Log ....................148 1.16 Message Features .....................150 1.16.1 Message Waiting....................150 1.16.2 Absent Message ....................151 1.17 Proprietary Telephone (PT) Features ..............152 1.17.1 Fixed Buttons ......................152 1.17.2 Flexible Buttons....................156 1.17.3 LED Indication.....................158 1.17.4 Display Information .....................160 1.18 Integrated Services Digital Network (ISDN) Service Features ......161...

  • Page 8: Programming Instructions

    1.26.2 Virtual Private Network (VPN) ................235 1.26.3 QSIG Network ....................237 1.26.4 Voice over Internet Protocol (VoIP) Network............239 System Configuration and Administration Features ..... 241 System Configuration—Hardware ..............242 2.1.1 Extension Port Configuration................242 System Configuration—Software ..............243 2.2.1 Class of Service (COS) ..................

  • Page 9: Table Of Contents

    Absent Message......................395 Charge Margin......................... 395 Charge Tax........................395 Charge Rate per Unit ...................... 396 Flexible Numbering ......................397 Time Service Switching Mode ..................397 Time Service Start Time ....................397 Automatic Trunk Group Access Assignment ..............397 System Password for Dealer ................... 397 System Password for User ....................

  • Page 10: Table Of Contents

    LCOT Flash Time ......................407 LCOT Disconnect Time ....................407 BRI Automatic Configuration ................... 407 BRI DIL/DID/MSN Selection .................... 407 BRI Subscriber Number....................407 BRI Port Type ........................407 BRI Layer 1 Active Mode....................407 BRI Layer 2 Active Mode....................408 BRI Configuration ......................

  • Page 11: Table Of Contents

    Overflow Destination by Busy ..................416 Queuing Call Limit ......................416 Queuing Hurry-up Level ....................417 Queuing Time Table Number ..................417 Queuing Time Table ......................417 Maximum Number of Agents ................... 417 Paging Group for Extension Group ................. 417 Paging Group for External Pager ..................

  • Page 12

    Feature Guide...

  • Page 13: Call Handling Features

    Section 1 Call Handling Features Feature Guide...

  • Page 14: Incoming Call Features

    1.1 Incoming Call Features Incoming Call Features 1.1.1 Incoming Trunk Call Features—SUMMARY Description Incoming calls via a trunk (public line) are distributed to their destination using a suitable distribution feature. Available Networking Type for Each Optional Trunk Card Type Each trunk port of an optional trunk card can be assigned its networking type: Public, Private, or VPN (Virtual Private Network).

  • Page 15

    1.1 Incoming Call Features Distribution Feature One of the following features can be assigned to each trunk port: Feature Description Details in Direct In Line Directs a call to a preprogrammed single • Direct In Line (DIL) destination (e.g., Operator). (DIL) Direct Inward Directs a call with a DID number from a DID...

  • Page 16

    1.1 Incoming Call Features Available Destination Destination Availability Wired Extension (PT/SLT/ISDN Extension/T1-OPX) Digital Wireless Extension (DWX) Incoming Call Distribution Group DWX Ring Group VM Group (DTMF/DPT) External Pager (TAFAS) DISA Analogue/ISDN Remote Maintenance Idle Trunk Access no. + Phone no. Trunk Group Access no.

  • Page 17: Direct In Line (dil)

    1.1 Incoming Call Features Direct In Line (DIL) Description Provides automatic direction of an incoming trunk call to a preprogrammed destination. Each trunk has a destination for each time mode (day/lunch/break/night). [Method Flowchart] A trunk call is received. Does the call have its CLI* information and is CLI mode enabled for the trunk and the time mode? CLI works.

  • Page 18

    1.1 Incoming Call Features [Programming Example of DIL Table] The table can be programmed for each trunk. Destination Tenant Trunk No. Lunch Break Night Lunch Break Night Enable Disable Enable Disable Enable Disable Disable Disable : The time mode (day/lunch/break/night) of the programmed tenant is applied to the trunk. DIL 1:1 Destination Explanation: If a trunk call is received from trunk 01;...

  • Page 19: Direct Inward Dialling (did)/direct Dialling Inward (ddi)

    1.1 Incoming Call Features Direct Inward Dialling (DID)/Direct Dialling Inward (DDI) Description Provides automatic direction of an incoming call with a DID/DDI number to a preprogrammed destination. Each DID/DDI number has a destination for each time mode (day/lunch/break/ night). DID and DDI are programmed the same way. The difference between DID and DDI is as follows: Hardware Feature...

  • Page 20

    1.1 Incoming Call Features [Method Flowchart] A trunk call is received. Is the DID/DDI number found in the DID/DDI table? The call is routed to the operator (Intercept Routing—No Destination). Does the call have its CLI* information and is CLI mode enabled for the time mode? CLI works.

  • Page 21

    1.1 Incoming Call Features [Programming Example of DID/DDI Table] DID and DDI use the same table. DID/DDI Tena Destination Locat DID/DDI DID/DDI Name Lunc Brea Nigh Enab Disa Enab Disa 0001 123-4567 105 100 105 100 John White Enab Disa Disa Disa 0002 123-2468...

  • Page 22

    1.1 Incoming Call Features Conditions • To use the DID or DDI service, "DID" or "DDI" must be assigned for a trunk port as the distribution method ( BRI DIL/DID/MSN Selection *For BRI only). • DID/DDI Number Modification It is possible to modify a received DID/DDI number, which may be convenient when programming the DID/DDI table.

  • Page 23: Multiple Subscriber Number (msn) Ringing Service

    1.1 Incoming Call Features Multiple Subscriber Number (MSN) Ringing Service Description Provides automatic direction of an incoming ISDN-BRI (Basic Rate Interface) line call with an MSN to a preprogrammed destination. One ISDN-BRI port can support a maximum of 10 MSNs. Each MSN has a destination for each time mode (day/lunch/break/night). Point-to-multipoint must be selected for the ISDN configuration ( BRI Configuration).

  • Page 24

    1.1 Incoming Call Features [Programming Example of MSN Table for ISDN BRI Port 1] A table can be programmed for each ISDN-BRI port. Each BRI port has 10 MSN locations. MSN Destination Tena Locat Lunc Brea Nigh Brea Nigh Name No.* 123- Enab...

  • Page 25: Calling Line Identification (cli) Distribution

    1.1 Incoming Call Features Calling Line Identification (CLI) Distribution Description Directs an incoming trunk call to a destination when the caller’s identification number (e.g., Caller ID) matches the number in the System Speed Dialling Table which is used as the Caller ID Table.

  • Page 26

    1.1 Incoming Call Features Explanation: If the caller’s number is "123-456-7890" (The Trunk Access number is disregarded.): 1. Checks the number in the table. Matches the number in location 000. 2. The call is routed to the CLI destination, extension 200. Conditions •...

  • Page 27: Intercept Routing

    1.1 Incoming Call Features Intercept Routing Description Provides automatic redirection of incoming trunk calls. There are two types of Intercept Routing as follows: Feature Description Intercept Routing—No If a called party does not answer a call within a preprogrammed Answer (IRNA) time period (Intercept time) ( Intercept Time), it is redirected to the preprogrammed destination.

  • Page 28

    1.1 Incoming Call Features *: This is applied only when the call does not reach the DISA line (e.g., busy), in other words, when it does not reach the destination (e.g., extension) by using the DISA feature. Once the call reaches the destination by using the DISA feature, the Intercept Routing feature of the destination works.

  • Page 29: Intercept Routing—no Destination

    1.1 Incoming Call Features Intercept Routing—No Destination Description Provides automatic redirection of an incoming trunk call which does not have a destination assigned. The intercept destination is an operator (tenant/PBX) ( Operator Assignment *For PBX operator only). Conditions • Intercept Routing—No Destination on/off The Intercept Routing—No Destination feature can be enabled or disabled through system programming.

  • Page 30: Collect Call Block (only For Brazil)

    1.1 Incoming Call Features Collect Call Block (only for Brazil) Description A collect call is rejected if the destination is assigned to reject the collect call on a COS basis. This service is only provided with the following trunk cards: Type 1: The service works when a collect call is received.

  • Page 31

    1.1 Incoming Call Features Receiving Destination Required COS Assignment Collect Calls Other PBX Extension (TIE with no PBX COS for each trunk group of Code) the destination Other PBX Extension (TIE with PBX – – Code) Conditions [General] • The availability of this feature is depending on the service of the telephone company. •...

  • Page 32: Internal Call Features—summary

    1.1 Incoming Call Features 1.1.2 Internal Call Features—SUMMARY Description The following incoming calls reach their destination: Feature Description Details in Intercom Call A call from one extension to another. • 1.5.6 Intercom Call Doorphone Call When a call from a doorphone reaches its destination, •...

  • Page 33: Internal Call Block

    1.1 Incoming Call Features Internal Call Block Description Internal calls can be restricted on a COS basis. Each COS of the caller can enable or disable this feature for each COS of the called party. [Programming Example] Called Party Caller COS 1 COS 2 COS 3...

  • Page 34: Incoming Call Indication Features—summary

    1.1 Incoming Call Features 1.1.3 Incoming Call Indication Features—SUMMARY Description Incoming calls are indicated by various methods as follows: Type Feature Description Details in Ring Tone Ring Tone A telephone rings when receiving a call. The • Ring Tone Pattern ring tone patterns can be changed for each Pattern Selection...

  • Page 35: Ring Tone Pattern Selection

    1.1 Incoming Call Features Ring Tone Pattern Selection Description A ring tone pattern can be selected for each incoming call type on a Ring Tone Pattern Table basis, which can be assigned for each extension. [Patterns] Ring Tone Pattern Telephone Type Single Double Triple...

  • Page 36

    1.1 Incoming Call Features Conditions • The "bell off" setting can be enabled or disabled for PT through system programming. If disabled, PT users cannot set the bell off. Feature Guide...

  • Page 37: Call Waiting

    1.1 Incoming Call Features Call Waiting Description Used to inform a busy extension that another incoming call is waiting. The busy extension user can answer the second call by disconnecting the current call or placing it on hold. The following notification method can be assigned for each extension depending on the call waiting and the telephone type: Call Waiting Tone: Tone from the handset or built-in speaker OHCA: Voice from the built-in speaker...

  • Page 38: Idle Extension Hunting

    1.2 Receiving Group Features Receiving Group Features 1.2.1 Idle Extension Hunting Description If a called extension is busy or in DND mode, Idle Extension Hunting redirects the incoming call to an idle member of the same idle extension hunting group, which can be programmed through system programming ( Hunting Floating Extension Number).

  • Page 39

    1.2 Receiving Group Features • If all the searched extensions are busy: The PBX redirects the call to an overflow destination which can be assigned for each idle extension hunting group. [Available Destination] Destination Availability Wired Extension (PT/SLT/ISDN Extension/T1-OPX) Digital Wireless Extension (DWX) Incoming Call Distribution Group DWX Ring Group VM Group (DTMF/DPT)

  • Page 40: Incoming Call Distribution Group Features—summary

    1.2 Receiving Group Features 1.2.2 Incoming Call Distribution Group Features— SUMMARY Description An incoming call distribution group is a group of extensions programmed through system programming ( Incoming Call Distribution Group Extension Number). An incoming call distribution group receives calls directed to the group. Each incoming call distribution group has a floating extension number.

  • Page 41

    1.2 Receiving Group Features Calls arriving at incoming call distribution group 1. Overflow Feature a) Sends busy tone (Busy on Busy), or b) Redirects to the overflow destination. Queuing Feature Three calls are waiting in a queue. Manual Queue Redirection The longest waiting call in a queue can be redirected to the overflow Group Call Distribution...

  • Page 42

    1.2 Receiving Group Features be sent to the waiting callers. VIP Call [ VIP Call in Section 1.2.2 Incoming Call Distribution Group Features— SUMMARY] It is possible to assign a priority to incoming call distribution groups so that an incoming call can be received from the groups in priority order.

  • Page 43: Group Call Distribution

    1.2 Receiving Group Features Group Call Distribution Description The Incoming calls directed to an incoming call distribution group are distributed to the member extensions using the distribution method until a preprogrammed number of extensions (agents) ( Maximum Number of Agents) are available to accept a call. When incoming calls exceed the number, the calls enter a queue ( Queuing Feature in Section 1.2.2 Incoming Call Distribution Group Features—SUMMARY).

  • Page 44

    1.2 Receiving Group Features Call Waiting for Incoming Call Distribution Group (Group Call Waiting) When there are no available extensions in distribute in a group, the group members can receive the Call Waiting tone. To use this feature: • Select the Group Call Waiting mode through system programming. This determines the distribution method for waiting calls.

  • Page 45

    1.2 Receiving Group Features Incoming Call Incoming Call Distribution Distribution Group 1 Group 2 (Floating (Floating extension extension no.: 200) no.: 300) G-DN200 (Call Waiting) G-DN200 (Call Waiting) G-DN300 (Answering the Call) No Reply Redirection (UCD or Priority Hunting Method) If a call received at a member extension is not answered within a preprogrammed time period (No Answer time), the call will be redirected to the next member extension.

  • Page 46: Queuing Feature

    1.2 Receiving Group Features Queuing Feature Description When a preprogrammed number of extensions ( Maximum Number of Agents) in an incoming call distribution group are busy, additional incoming calls can wait in a queue. The number of calls which can be in the waiting queue is programmable ( Queuing Call Limit).

  • Page 47

    30 the overflow We are sorry to Thank you for seconds. destination. keep you holding. calling Panasonic. The department The department you is still busy. We are calling is busy. are transferring Please hold the line. you to the We will answer your operator.

  • Page 48: Vip Call

    1.2 Receiving Group Features VIP Call Description It is possible to assign a priority to incoming call distribution groups. If an extension belongs to multiple groups and the extension becomes idle, queuing calls in the groups will be distributed to the extension in priority order. Each incoming call distribution group can enable or disable the VIP Call mode.

  • Page 49: Overflow Feature

    1.2 Receiving Group Features Overflow Feature Description When waiting calls exceed the waiting queue capacity ( Queuing Call Limit), they may be redirected to a preprogrammed destination or busy tone may be sent to the callers by the following features: 1) Intercept Routing—Overflow in an Incoming Call Distribution Group 2) Busy on Busy Intercept Routing—Overflow in an Incoming Call Distribution Group...

  • Page 50: Busy On Busy

    1.2 Receiving Group Features Busy on Busy The Busy on Busy feature works when the destination for the Intercept Routing— Overflow in an Incoming Call Distribution Group feature is not assigned in one of the following conditions: There is no space in the Waiting queue. The Queuing Table is not assigned and there are no extensions logged-in.

  • Page 51: Log-in/log-out

    1.2 Receiving Group Features Log-in/Log-out Description Incoming call distribution group members can join (log-in) or leave (log-out) the groups manually. They can leave the group temporarily when they are away from their desks, to prevent calls being sent to their extensions. They can return to the group when they are ready to answer calls.

  • Page 52

    1.2 Receiving Group Features Light Pattern Parameter Usage Red on Used to log-in or log-out from all incoming After Log- After Log- (All) call distribution groups to which you belong. Operation Operation • If a G-DN button is assigned, it also shows the log-in/log-out status of the corresponding group.

  • Page 53: Supervisory Feature

    1.2 Receiving Group Features Supervisory Feature Description An extension preprogrammed as a supervisor (supervisor extension) can monitor and control the each member’s status within the incoming call distribution group using a 6-line display PT. Feature Description Incoming Call Queue The supervisor extension can monitor the status of an incoming Monitor call distribution group with the display.

  • Page 54

    1.2 Receiving Group Features Conditions • Available Extension as a Supervisor Extension One supervisor extension can be assigned for each incoming call distribution group, but it need not belong to the group. One extension can be the supervisor extension of more than one incoming call distribution group.

  • Page 55: Call Forwarding (fwd)/do Not Disturb (dnd) Features

    1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features Call Forwarding (FWD)/Do Not Disturb (DND) Features 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) Features—SUMMARY Description When an extension user cannot answer calls (e.g., busy, not at the desk), it is possible to forward or refuse the calls using the following features: 1) Call Forwarding (FWD) 2) Do Not Disturb (DND)

  • Page 56

    1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features Light pattern Status (default) Red on FWD on Slow red flashing DND on FWD/DND off [Mode Change] When either the FWD or DND feature is assigned, pressing the FWD/DND button changes the on/off setting alternately. When both the features are assigned simultaneously, pressing the button changes the settings as follows: Feature Guide...

  • Page 57: Call Forwarding (fwd)

    1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features Call Forwarding (FWD) Description Extensions and incoming call distribution groups can forward their calls to preset destinations. The circumstances under which the calls are forwarded are as follows: Type Circumstance All Calls Any time Follow Me: When an extension user fails to set this feature before leaving the...

  • Page 58

    1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features [Available Destination] Condition for Original Destination Availability Extension/Incoming Call Distribution Group Wired Extension (PT/SLT/ISDN Extension/T1- Only available when FWD to OPX) extension is allowed through COS programming.* Digital Wireless Extension (DWX) Incoming Call Distribution Group DWX Ring Group –...

  • Page 59

    1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features • Multiple FWD Calls can be forwarded up to four times. The following forwarding features are counted as Multiple FWD: a) FWD b) Idle Extension Hunting—Overflow c) Intercept Routing d) Incoming Call Distribution Group—Overflow Incoming call Original...

  • Page 60: Do Not Disturb (dnd)

    1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features Do Not Disturb (DND) Description An extension user can make use of the DND feature. If this feature is set, calls will not arrive at the extension, but arrive at other extension by using the Idle Extension Hunting feature ( 1.2.1 Idle Extension Hunting) or the Intercept Routing—Busy/DND feature ( Intercept Routing in Section 1.1.1 Incoming Trunk Call Features—SUMMARY).

  • Page 61: Answering Features

    1.4 Answering Features Answering Features 1.4.1 Answering Features—SUMMARY Description An extension user can answer incoming calls by the following methods: Destination Feature Description Details in At the own Line A user can select the line seized when going • Line extension Preference—...

  • Page 62: Line Preference—incoming

    1.4 Answering Features Line Preference—Incoming Description A PT user can select the method used to answer incoming calls from the following three line preferences: Each of these line preferences can be assigned on each extension through personal programming (Preferred Line Assignment—Incoming). Type Description No Line...

  • Page 63: Call Pickup

    1.4 Answering Features Call Pickup Description An extension user can answer a call ringing at any other extension. The following types are available: Type Picking up Call Type Directed A specified extension’s call. Group A call within a specified call pickup group. Call Pickup Deny: Preventing other extensions from picking up calls ringing at your extension is also possible.

  • Page 64: Hands-free Answerback

    1.4 Answering Features Hands-free Answerback Description A PT user with a speakerphone can talk to a caller without lifting the handset. If the user receives a call in Hands-free Answerback mode, a hands-free conversation is established in the following method: Type Answering Method Intercom Call...

  • Page 65: Making Call Features

    1.5 Making Call Features Making Call Features 1.5.1 Predialling Description A display PT user can check and correct the number to be dialled on-hook. The call will be initiated after going off-hook. Feature Guide...

  • Page 66: Automatic Extension Release

    1.5 Making Call Features 1.5.2 Automatic Extension Release Description After going off-hook, if an extension user fails to dial any digits within a preprogrammed time period, the call will be terminated by the PBX and the user will hear reorder tone. To make a call, the user must go back on-hook and then off-hook.

  • Page 67: Line Preference—outgoing

    1.5 Making Call Features 1.5.3 Line Preference—Outgoing Description A PT user can select the outgoing line he prefers to originate calls on, from the following line preferences, through personal programming (Preferred Line Assignment—Outgoing): Feature Description Intercom When an extension user goes off-hook, an intercom line is selected automatically.

  • Page 68: Automatic Callback Busy (camp-on)

    1.5 Making Call Features 1.5.4 Automatic Callback Busy (Camp-On) Description If the line is busy when a call is made, callback ringing will inform the caller when the line becomes free using this feature. After the extension answers the callback ringing, the dialled number is automatically redialled.

  • Page 69: Executive Busy Override

    1.5 Making Call Features 1.5.5 Executive Busy Override Description Allows an extension user to interrupt an existing call to establish a three-party conference call. Executive Busy Override Deny: It is possible for extension users to prevent their calls from being intercepted by another extension user.

  • Page 70: Intercom Call

    1.5 Making Call Features 1.5.6 Intercom Call Description An extension user can call another extension user. Conditions • Extension Number/Name Assignment Extension numbers ( Extension Number) and names ( Extension Name) are assigned to all extensions. The assigned number and a name are shown on display PTs during intercom calls.

  • Page 71: Second Call Notification To Busy Extension—summary

    1.5 Making Call Features 1.5.7 Second Call Notification to Busy Extension— SUMMARY Description When attempting to call a busy extension (ringing or having a conversation), an extension user can send call waiting indication to the busy extension (Call Waiting). The notification receiving method depends on the called extension’s personal setting and the telephone type: Notification Description...

  • Page 72: Call Waiting Tone

    1.5 Making Call Features Call Waiting Tone Description When an extension user attempts to call a busy extension (ringing or having a conversation), the Call Waiting tone can be sent to the called extension to let him know another call is waiting. Conditions •...

  • Page 73: Off-hook Call Announcement (ohca)

    1.5 Making Call Features Off-Hook Call Announcement (OHCA) Description An extension user can talk with a busy extension through the built-in speaker and microphone of the called party’s PT. If the existing call is using a handset, a second conversation is made using the speakerphone and microphone so that the called extension can talk to both parties.

  • Page 74: Whisper Ohca

    1.5 Making Call Features Whisper OHCA Description An extension user can give a message to a busy extension through the handset. Conditions • COS programming determines which extensions can use this feature. • This feature is available only when the calling and called extension use one of the following telephones: –...

  • Page 75: Trunk Access

    1.5 Making Call Features 1.5.8 Trunk Access Description There are the following features to access a trunk. Feature Description Accessing method Idle Selects an idle trunk Dial the Idle Trunk Access number. Or automatically from the assigned press a L-CO button. trunk groups.

  • Page 76

    1.5 Making Call Features • A company name or customer name can be assigned on a trunk port basis ( Trunk Name) so that the operator or extension user can view the destination which the caller is trying to reach before answering. •...

  • Page 77: Emergency Call

    1.5 Making Call Features 1.5.9 Emergency Call Description An extension user can dial the preprogrammed emergency numbers ( Emergency Dialling Number) after seizing a trunk regardless of the restrictions imposed on the extension. Conditions • A specified number of emergency numbers can be stored (some may have default values).

  • Page 78: Account Code Entry

    1.5 Making Call Features 1.5.10 Account Code Entry Description An account code is used to identify outgoing trunk calls for accounting and billing purposes. The account code is appended to the SMDR call record. Therefore, for example, the firm uses an account code for each client so that the firm can determine what calls were made for the client, and can submit a bill to the client according to the client’s account code on the SMDR call record.

  • Page 79: Dial Type Selection

    1.5 Making Call Features 1.5.11 Dial Type Selection Description The dialling mode (rotary or tone) can be selected for each analogue trunk through system programming ( LCOT Dialling Mode) regardless of originating extension (under contract with the telephone company). There are the following modes: Mode Description DTMF (Dual Tone...

  • Page 80: Dial Tone Detection

    1.5 Making Call Features 1.5.12 Dial Tone Detection Description A dialled number is sent to the trunk after detecting the dial tone. If the preprogrammed Detection time expires, the trunk will be disconnected. Conditions • This feature is enabled or disabled for each trunk. Feature Guide...

  • Page 81: Pause Insertion

    1.5 Making Call Features 1.5.13 Pause Insertion Description A preprogrammed Pause time ( LCOT Pause Time) will be inserted manually or automatically. Manual Insertion: Pressing the PAUSE button. Automatic Pause Insertion: A pause will be automatically inserted between the user-dialled codes below and the following digits.

  • Page 82: Host Pbx Access Code (access Code To The Telephone Company From A Host Pbx)

    1.5 Making Call Features 1.5.14 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) Description This PBX can be installed behind an existing host PBX. This is performed by connecting extension ports of the host PBX to trunk ports of this PBX. A Host PBX Access code assigned through system programming ( Host PBX Access Code) is required to access the telephone company from the host PBX.

  • Page 83

    1.5 Making Call Features Conditions • TRS/Barring TRS/Barring checks only the dialled telephone number excluding the Host PBX Access code when accessing the telephone company through the host PBX. • SMDR The dialled number including the Host PBX Access code can be recorded on the SMDR when accessing the telephone company through the host PBX.

  • Page 84: Special Carrier Access Code

    1.5 Making Call Features 1.5.15 Special Carrier Access Code Description If the PBX has access to multiple telephone companies, a Special Carrier Access code assigned through system programming ( Special Carrier Access Code) is required every time when a trunk call is made. A preprogrammed Pause time ( LCOT Pause Time) will be automatically inserted between the user-dialled Special Carrier Access code and the following digits.

  • Page 85: Memory Dialling Features

    1.6 Memory Dialling Features Memory Dialling Features 1.6.1 Memory Dialling Features—SUMMARY Description An extension user can store frequently dialled numbers in the PBX extension data and/or the PBX system data. A stored number is dialled automatically with a simple operation. 1.

  • Page 86

    1.6 Memory Dialling Features Display while Input Description Entering INTERCOM Conceals all or part of the number by pressing the (Secret)* INTERCOM button at the beginning and at the end of the number to be concealed. It is programmable whether the concealed part will appear on the display and SMDR.

  • Page 87: One-touch Dialling

    1.6 Memory Dialling Features One-touch Dialling Description A PT user can access a person or feature by one-touch. This is activated by storing the number (e.g., extension number, telephone number, or feature number) in a One-touch Dialling button. Conditions • A flexible button can be customised as a One-touch Dialling button.

  • Page 88: Last Number Redial

    1.6 Memory Dialling Features Last Number Redial Description Every extension automatically saves the last external telephone number dialled to allow the same number to be dialled again. Automatic Redial: If Last Number Redial is performed in hands-free mode and the called party is busy, redialling will be automatically repeated a preprogrammed number of times ( Automatic Redial Repeat Times) at preprogrammed intervals (...

  • Page 89: Speed Dialling—personal/system

    1.6 Memory Dialling Features Speed Dialling—Personal/System Description An extension user can make calls using abbreviated dialling for frequently dialled numbers which are stored in the PBX extension data, or the PBX system data ( System Speed Dialling Number). Personal Speed Dialling is also known as Station Speed Dialling. Conditions [General] •...

  • Page 90: Quick Dialling

    1.6 Memory Dialling Features Quick Dialling Description An extension user can access a person or feature easily. This is enabled by storing the number (e.g., extension number, telephone number or feature number) for Quick Dialling. Conditions • Quick Dialling is convenient in the following cases: Room service calls in a hotel Calling another branch via the public network.

  • Page 91: Hot Line

    1.6 Memory Dialling Features Hot Line Description An extension user can make an outgoing call by only going off-hook, if the user has previously stored the telephone number or the extension number. If the Hot Line feature is set and the user goes off-hook, a dial tone is generated for a specified Waiting time assigned through system programming ( Hot Line Waiting Time) and then dialling starts.

  • Page 92: Toll Restriction (trs)/call Barring (barring) Features

    1.7 Toll Restriction (TRS)/Call Barring (Barring) Features Toll Restriction (TRS)/Call Barring (Barring) Features 1.7.1 Toll Restriction (TRS)/Call Barring (Barring) Description TRS/Barring can prohibit an extension user from making certain trunk calls by COS programming. It is applied when the user goes off-hook, a trunk is seized and then a dialled number is sent to the trunk.

  • Page 93

    1.7 Toll Restriction (TRS)/Call Barring (Barring) Features TRS/Barring Level TRS/Barring level is determined by the applicable levels of Denied Code Tables and Exception Code Tables. Denied Code Tables Exception Code Tables Level 1 Not Programmable Not Programmable Level 2 Table for Level 2 Tables for Levels 2 through 6 Level 3 Tables for Levels 2 and 3...

  • Page 94

    1.7 Toll Restriction (TRS)/Call Barring (Barring) Features [Flowchart] An extension user makes a trunk call. Is the call made by System Speed Dialling ? Is TRS/Barring Override for System Speed Dialling enabled? Checks the TRS/Barring Checks the TRS/Barring level for level for System Speed the time mode of the Dialling of the...

  • Page 95

    1.7 Toll Restriction (TRS)/Call Barring (Barring) Features Conditions WARNING The software contained in the TRS/Barring feature to allow user access to the network must be upgraded to recognise newly established network area codes and exchange codes as they are placed into service. Failure to upgrade the premises PBXs or peripheral equipment to recognise the new codes as they are established will restrict the customer and the customer’s employees from gaining access to the network and to these codes.

  • Page 96: Budget Management

    1.7 Toll Restriction (TRS)/Call Barring (Barring) Features 1.7.2 Budget Management Description Limits the telephone usage to a preprogrammed budget. If the amount of the call charge reaches the limit, an extension user cannot make further trunk calls. A manager may increase the limit or clear the amount of the call charge.

  • Page 97: Extension Lock

    1.7 Toll Restriction (TRS)/Call Barring (Barring) Features 1.7.3 Extension Lock Description An extension user can change the TRS/Barring level of the telephone so that other users cannot make inappropriate trunk calls. Any numeric code (10 digits max.) can be used as a password to lock the telephone.

  • Page 98: Dial Tone Transfer

    1.7 Toll Restriction (TRS)/Call Barring (Barring) Features 1.7.4 Dial Tone Transfer Description An extension assigned as the manager can change the TRS/Barring level for the extension user temporarily. After that, the extension user can make his call. [Example] An extension user can call a manager to release the restriction on outgoing call (e.g., overseas calls).

  • Page 99: Remote Cos Access

    1.7 Toll Restriction (TRS)/Call Barring (Barring) Features 1.7.5 Remote COS Access Description An extension user can use another extension telephone with the COS assigned on his own extension temporary. The extension accesses his own extension from another telephone and operates features with the same conditions which are assigned his own extension. It is one of the remote operations.

  • Page 100: Verified Code Entry

    1.7 Toll Restriction (TRS)/Call Barring (Barring) Features 1.7.6 Verified Code Entry Description An extension user can make a trunk call with a verified code from his own or any other extension to change the TRS/Barring level or to identify the call for accounting and billing purposes.

  • Page 101: Automatic Route Selection (ars) Features

    1.8 Automatic Route Selection (ARS) Features Automatic Route Selection (ARS) Features 1.8.1 Automatic Route Selection (ARS) Description ARS automatically selects the carrier available at the time an outgoing trunk call is made according to preprogrammed settings. The dialled number will be checked and modified to connect the appropriate carrier.

  • Page 102

    1.8 Automatic Route Selection (ARS) Features [Carrier Selection Procedure Flowchart] The numbers in the flowchart correspond to the Programming Procedures on the following pages. A trunk call is made. No (Normal Trunk Access) Is the ARS mode ( ) enabled? Sends the telephone number to the user- selected carrier.

  • Page 103

    1.8 Automatic Route Selection (ARS) Features [Programming Procedures] ARS Mode Assignment ( ARS Mode) If "Automatic access" is selected, ARS operates when an extension user makes a call using any of the Idle Trunk Access methods. If "Any method" is selected, ARS operates when an extension user makes a call using any Trunk Access method.

  • Page 104

    1.8 Automatic Route Selection (ARS) Features [Example] Dialled Corresponding Description Number Routing Plan Table No. 039-123-4567 "039" is found in location 0001 and seven digits (assigned additional number of digits in location 0001) were dialled. The Routing Plan Table 1 is selected just after the seventh digit.

  • Page 105

    1.8 Automatic Route Selection (ARS) Features ARS Routing Plan Table (1–16) Assignment Carrier Table Assignment A specified number of carriers can be programmed. Assign the following items for each Carrier Table: Carrier Name : Assign the carrier name. Delete Digit : Assign the number of digits to delete from the beginning of the user- dialled number.

  • Page 106

    1.8 Automatic Route Selection (ARS) Features ARS Added Number for Carrier Access code ARS Outgoing Trunk Group for Carrier Access Optional Assignment Authorisation Code for a Tenant An Authorisation code can be assigned for each carrier and each tenant. Authorisation Code for a Trunk An Authorisation code can be assigned for each trunk group and each carrier.

  • Page 107: Conversation Features

    1.9 Conversation Features Conversation Features 1.9.1 Hands-free Operation Description A PT user can talk to another party without lifting the handset. Pressing specific buttons (e.g., REDIAL) automatically activate hands-free mode. Conditions • PTs with the MONITOR Button PTs with the MONITOR button can only dial in hands-free mode and cannot be used for hands-free conversations.

  • Page 108: Off-hook Monitor

    1.9 Conversation Features 1.9.2 Off-Hook Monitor Description A PT user can let others listen to the user’s conversation through the built-in speaker, during a conversation using the handset. Conditions • Capable Telephone Display PTs/all KX-T7600 series telephones To enable this feature, system programming is required. If disabled, hands-free conversation is performed instead.

  • Page 109: Mute

    1.9 Conversation Features 1.9.3 Mute Description During a conversation, a PT user can disable the speaker microphone or the handset microphone to consult privately with others while listening to the other party on the phone through the built-in speaker or the handset receiver. The user can hear the other party’s voice during Mute.

  • Page 110: Headset Operation

    1.9 Conversation Features 1.9.4 Headset Operation Description This PBX provides headset compatible PTs. A PT user can talk to another party without lifting the handset. For connection and operation, refer to the Operating Instructions for the headset. This feature is also known as Handset/Headset Selection. Conditions •...

  • Page 111: Data Line Security

    1.9 Conversation Features 1.9.5 Data Line Security Description Once Data Line Security is set on an extension, communication between the extension and the other party is protected from signals such as Call Waiting, Hold Recall and Executive Busy Override. Extension which have data devices connected (e.g., facsimile) may set this feature to maintain secure data transmission against tones or interruptions from other extensions during communication.

  • Page 112: Flash/recall/terminate

    1.9 Conversation Features 1.9.6 Flash/Recall/Terminate Description The FLASH/RECALL button (Disconnect mode or Terminate mode) or Terminate button (Terminate mode) is used when a PT user disconnects the current call and originates another call without hanging up first. It performs the same function as going on-hook and then going off-hook.

  • Page 113: External Feature Access (efa)

    1.9 Conversation Features 1.9.7 External Feature Access (EFA) Description An extension user can have access to the features of a host PBX or the telephone company, such as Transfer, Hold, Call Waiting, etc. A flash/recall signal is sent to the host PBX or the telephone company.

  • Page 114: Trunk Call Limitation

    1.9 Conversation Features 1.9.8 Trunk Call Limitation Description Trunk calls are limited by the following features: Feature Description Extension-to-Trunk Call If a call between an extension user and an outside party is Duration established, the call duration can be restricted by a system timer selected for each trunk group ( Extension-to-Trunk Call Duration Time).

  • Page 115: Parallelled Telephone

    1.9 Conversation Features 1.9.9 Parallelled Telephone Description Two telephones can be connected in parallel to one port in the following combinations: Main Telephone Sub Telephone APT or DPT APT, DPT or SLT DWX (e.g., KX-TD7XXX series) When parallel mode is used, the two telephones work as follows: •...

  • Page 116

    1.9 Conversation Features [APT/DPT/SLT + DWX] • This connection is called the Wireless XDP Parallel Mode ( 1.22.5 Wireless XDP Parallel Mode). Feature Guide...

  • Page 117: Calling Party Control (cpc) Signal Detection

    1.9 Conversation Features 1.9.10 Calling Party Control (CPC) Signal Detection Description The Calling Party Control (CPC) signal is an on-hook indication (disconnect signal) sent from the analogue trunk when the other party is hung up. To maintain efficient utilisation of trunks, the PBX monitors their state and when CPC signal is detected from a line, the PBX disconnects the line and alerts the extension with reorder tone.

  • Page 118: Call Transfer

    1.10 Transferring Features 1.10 Transferring Features 1.10.1 Call Transfer Description An extension user can transfer a call to another extension or an outside party. The following features are available: Feature Transferring method With Transfer is completed after announcing the destination Announcement party.

  • Page 119

    1.10 Transferring Features Destination Availability Analogue/ISDN Remote Maintenance Idle Trunk Access no. + Phone no. Trunk Group Access no. + Phone no. Other PBX Extension (TIE with no PBX Code) Other PBX Extension (TIE with PBX Code) • One-touch Transfer The DSS Console and the PT user can hold a call and quickly transfer it to an extension by pressing the DSS button directly.

  • Page 120: Call Hold

    1.11 Holding Features 1.11 Holding Features 1.11.1 Call Hold Description An extension user can put a call on hold. The following features are available depending on the result. Feature Description Call Hold General Any extension can retrieve a held call. Exclusive Call Hold Only the extension user who held the call can retrieve it.

  • Page 121

    1.11 Holding Features Hold Transfer to Trunk Transfer to Extension Flashing the hookswitch Flashing the hookswitch Flashing the hookswitch Mode 1 Going on-hook Trunk Access No. Extension No. Flashing the hookswitch Flashing the hookswitch Flashing the hookswitch Mode 2 Hold Feature No. Trunk Access No.

  • Page 122: Call Park

    1.11 Holding Features 1.11.2 Call Park Description An extension user can place a held call into a common parking area of the PBX. This releases the user from the parked call to perform other operations. The parked call can be retrieved by any extension user.

  • Page 123: Call Splitting

    1.11 Holding Features 1.11.3 Call Splitting Description An extension user can alternate between two other parties. Placing the current call on hold allows the user to have a conversation with the other party. Conditions • While having a conversation with one party, the other party is in Consultation Hold. (Consultation Hold: Allows an extension user to place a call on hold temporarily to perform Call Transfer, Conference, or Call Splitting.) Feature Guide...

  • Page 124: Music On Hold

    1.11 Holding Features 1.11.4 Music on Hold Description Music can be played to any party on hold. The following music sources are available: Internal music source External music source Cyclic tone BGM number or cyclic tone can be selected for the Music on Hold ( Music Source Selection for Call Hold).

  • Page 125: Conference Features

    1.12 Conference Features 1.12 Conference Features 1.12.1 Conference Features—SUMMARY Description A conference call allows a conversation between three or more parties simultaneously. The following features are available to establish a conference call: Feature Description Details in Conference During a two-party conversation, an extension user can •...

  • Page 126: Conference

    1.12 Conference Features 1.12.2 Conference Description This PBX supports three through eight-party conference calls. During a two-party conversation, an extension user can add other parties to their conversation, thereby establishing a conference. More than four-party conferences are only possible when a PT user originates the conference.

  • Page 127: Privacy Release

    1.12 Conference Features 1.12.3 Privacy Release Description By default, all conversations which take place on trunk, extension lines and doorphone lines are protected by privacy (Automatic Privacy). Privacy Release allows a PT user to suspend Automatic Privacy for an existing trunk call on the S-CO button in order to establish a three-party call.

  • Page 128: Paging Group

    1.13 Paging Features 1.13 Paging Features 1.13.1 Paging Description An extension user can make a voice announcement to many people simultaneously. The message is announced over the built-in speakers of PT and/or external speakers (external pagers) which belong to the paging group. The paged person can answer the page from a nearby telephone.

  • Page 129

    1.13 Paging Features [Programming Example] Extension Group No. External Pager No. Paging Group No. Paging Group for Extension Group Paging Group for External Pager Explanation: Paging Group No. Explanation Extensions in extension group 001 can page or be paged. Extensions in extension groups 002 and 003 can page or be paged.

  • Page 130

    1.13 Paging Features • Volume Control Paging volume from the PTs and the external pagers can be changed through PC programming. • Paging DND When DND is set for incoming calls, it is programmable whether your extension receives paging through system programming. Feature Guide...

  • Page 131: Doorphone Call

    1.14 Optional Device Features 1.14 Optional Device Features 1.14.1 Doorphone Call Description Calls from doorphones reach the preprogrammed destination and he can talk to the visitor. Any extension user can call a doorphone. Conditions • Hardware Requirement: An optional Doorphone, the OPB Card and DPH Card. •...

  • Page 132: Door Open

    1.14 Optional Device Features 1.14.2 Door Open Description An extension user can unlock the door for a visitor using his telephone. The door can be unlocked by extension users who are allowed to unlock the door in the COS programming ( Door Open Assignment) and tenant service.

  • Page 133: Trunk Answer From Any Station (tafas)

    1.14 Optional Device Features 1.14.3 Trunk Answer From Any Station (TAFAS) Description A ring tone is sent through the external pager when an incoming call is received. Any extension user can answer the call. Conditions • Hardware Requirement: A user-supplied external pager •...

  • Page 134: Background Music (bgm)

    1.14 Optional Device Features 1.14.4 Background Music (BGM) Description A PT user can listen to BGM through the built-in speaker while on-hook and idle. BGM—External: BGM can also be broadcast in the office through the external pagers, this can be turned on and off by an extension assigned as the manager.

  • Page 135: Outgoing Message (ogm)

    1.14 Optional Device Features 1.14.5 Outgoing Message (OGM) Description An extension assigned as the manager (manager extension) can record outgoing messages (OGMs) for the following features: Feature Usage Details in Direct Inward System When a call arrives on a DISA line, the caller will •...

  • Page 136

    1.14 Optional Device Features Note When the MSG Card expansion has been done, all necessary messages must be recorded again. • The same message can also be played simultaneously to multiple callers. • Recording Methods Record voice messages through the extension telephone Record a back ground music through an external music source.

  • Page 137: Direct Inward System Access (disa)

    1.14 Optional Device Features 1.14.6 Direct Inward System Access (DISA) Description An outside caller can access specific PBX features as if the caller is an SLT extension user on the PBX, when the incoming call destination is a DISA floating extension number assigned to each DISA message.

  • Page 138

    1.14 Optional Device Features TIE Line Call Security Intercom Trunk Call Without PBX With PBX Mode Call Code Code Trunk Security Security If trunk call is available, Account Code Entry is also available. Security Mode Override: If the caller operates with the following features while hearing a DISA message, the security mode can be changed to the No Security mode temporarily: •...

  • Page 139

    1.14 Optional Device Features DISA Intercept Routing—No Answer If a destination is not available to answer a DISA call within a preprogrammed time period (DISA Intercept time) ( DISA Intercept Time) after the call is reached, the call will be redirected to the programmed destination by the Intercept feature ( Trunk Group Intercept Destination or Extension Intercept Destination).

  • Page 140

    1.14 Optional Device Features [Flowchart] A DISA call from an outside party is received. Is there an idle port on the MSG Cards? (DISA Delayed Answer Time Time-out) Is Intercept Routing Busy/DND employed? The PBX answers the call. (DISA Mute Time Time-out) The call is routed to the intercept The outgoing message (OGM) plays and...

  • Page 141

    1.14 Optional Device Features Continued from the previous page None Security None None None None None Trunk Security All Security Is the dialled number an extension number or floating extension number? Is the Walking COS/Verified Code Entry feature number dialled Goes to for Security Mode Override? What is the dialled number?

  • Page 142

    1.14 Optional Device Features Conditions WARNING When you enable the Trunk-to-Trunk Call feature of DISA, and a third party discovers the password (verified code/personal password) of the PBX, there will be a risk that they will make fraudulent phone calls using the telephone line, and the cost will be charged to your own account.

  • Page 143

    1.14 Optional Device Features • Each outgoing message (OGM) call have a name through system programming ( Outgoing Message (OGM) Name) for programming reference. Feature Guide...

  • Page 144: Caller Id Features

    1.15 Caller ID Features 1.15 Caller ID Features 1.15.1 Caller ID Description The PBX receives caller’s information, such the caller’s name and telephone number, on trunks assigned to receive Caller ID. A display PT user can see the information. The PBX can modify the received number according to preprogrammed tables so that he can call back or memorise it.

  • Page 145

    1.15 Caller ID Features Number/Name Assignment 3.1 Automatic Caller ID Number Modification This PBX automatically modifies the incoming caller’s number according to preprogrammed tables. The modified number will be recorded for calling back. The PBX supports a specified number of modification tables, and each trunk group can select a table for use.

  • Page 146

    1.15 Caller ID Features <Modification Flowchart> A trunk call with a caller's information is received. Checks the Table Selection. Table 1 Is the area code found in a local/international data Yes: in the modification table? e.g., 00987654321 e.g., 3344556677 Checks the local/ international call data.

  • Page 147

    1.15 Caller ID Features [Example] Location System Speed Dialling System Speed Dialling (Speed Name. Destination Dialling No.) 90123456789 ABC Company System Speed Dialling Number System Speed Dialling Name 3.3 Caller’s Name Reference A name can also be shown on the display or SMDR. The PBX searches for the name in the following order: 1) Personal Speed Dialling data of the original called extension 2) System Speed Dialling (Caller ID) Table of the tenant...

  • Page 148: Incoming Call Log

    1.15 Caller ID Features 1.15.2 Incoming Call Log Description When an incoming public trunk call with the caller’s information (e.g., Caller ID) is directed to an extension, the information is automatically recorded in the call log of the called extension. This information is shown on the telephone display and is used for confirming the caller, calling back, or storing the number and name in the Personal Speed Dialling.

  • Page 149

    1.15 Caller ID Features information, the Idle Trunk Access number is automatically attached to the telephone number. • Incoming Call Log Memory The total memory for the Incoming Call Log is determined in the PBX. The maximum number that can be logged is also determined for each extension and incoming call distribution group.

  • Page 150: Message Waiting

    1.16 Message Features 1.16 Message Features 1.16.1 Message Waiting Description An extension user can notify another extension user that he wishes to talk to the user. The notified extension user can return the call or listen to the messages left in his mailbox of the VPS.

  • Page 151: Absent Message

    1.16 Message Features 1.16.2 Absent Message Description The extension users can set the message (e.g., the reason for absence, where he is) on his telephone. When display PT user calls the extension, the message is shown on the caller’s telephone. The following messages can be programmed as desired: Message Type...

  • Page 152: Fixed Buttons

    1.17 Proprietary Telephone (PT) Features 1.17 Proprietary Telephone (PT) Features 1.17.1 Fixed Buttons Description PTs, DSS Consoles, Add-on key modules, and DWXs are provided with the following feature/ Line Access buttons: Depending on your device type, some buttons may not be provided. [PT and Add-on Key Module] Button Usage...

  • Page 153

    1.17 Proprietary Telephone (PT) Features Button Usage Used to make or receive intercom calls. INTERCOM Used to receive an incoming call in hands-free mode, or AUTO used for microphone or handset mute during a ANSWER/MUTE conversation. (Dual feature button) Used to monitor an intercom call automatically (a hands- VOICE CALL/ free conversation is not possible).

  • Page 154

    1.17 Proprietary Telephone (PT) Features [DWX] Button Usage Used to make or receive intercom calls. INTERCOM Used to make or receive calls. TALK Used to end calls, or exit the Directory or Function modes. CANCEL/ Also used to switch the power (ON/OFF) by pressing for POWER about 5 seconds.

  • Page 155

    1.17 Proprietary Telephone (PT) Features Feature Usage Used to display the selected features of the Flexible CO FKEY LIST Buttons. Used to enter the PS Programming mode in the programming PS-PROGRAM mode. Used to select a mode to edit the Directories (except the PBX EDIT MODE Extension Dialling Directory) or in predialling.

  • Page 156: Flexible Buttons

    1.17 Proprietary Telephone (PT) Features 1.17.2 Flexible Buttons Description Flexible buttons are customised by either system or personal programming. The following types of flexible buttons are provided on PTs, DSS Consoles, Add-on Key Modules, and/or DWXs: Flexible CO buttons Flexible Direct Station Selection (DSS) buttons Programmable Feature (PF) buttons [Button Usage] Button...

  • Page 157

    1.17 Proprietary Telephone (PT) Features Button Usage Log-in/Log-out * Used to switch between the log-in and log-out mode. Hurry-up Used to redirect the longest waiting call in the queue of an incoming call distribution group to the overflow destination. Wrap-up * Used to switch the Wrap-up/Not Ready and Ready modes.

  • Page 158: Led Indication

    1.17 Proprietary Telephone (PT) Features 1.17.3 LED Indication Description The light (LED: Light Emitted Diode) of the Message/Ringer Lamp and following buttons (Line Status Buttons and Corresponding Extension Status Button) show line conditions with a variety of light patterns. Line Status Buttons: S-CO, G-CO, L-CO, INTERCOM, G-DN Corresponding Extension Status Button: DSS Light Pattern of the Message/Ringer Lamp •...

  • Page 159

    1.17 Proprietary Telephone (PT) Features Light Pattern of the Corresponding Extension Status Button Corresponding Extension Status Button Light Pattern Idle Busy/DND for trunk calls Red on Rapid red flashing Incoming call Flashing Light Patterns 1 second Slow Flashing Moderate Flashing Rapid Flashing Conditions •...

  • Page 160: Display Information

    Original Destination, if the call is extension. 102:Mike forwarded d) Trunk number/name Line-001: Sales e) DDI/DID/MSN name or number Panasonic Call charge fee during a trunk call. The currency ( 12.35 EUR Currency), position of the currency symbol, and the decimal point...

  • Page 161: Integrated Services Digital Network (isdn) Service Features

    1.18 Integrated Services Digital Network (ISDN) Service Features 1.18 Integrated Services Digital Network (ISDN) Service Features 1.18.1 Integrated Services Digital Network (ISDN)—SUMMARY Description ISDN is a digital switching and transmission network. ISDN transmits voice, data, and image in digital format. ISDN lines, if available, can be connected to public line (trunk), private line (QSIG), or ISDN terminal devices (extension).

  • Page 162

    1.18 Integrated Services Digital Network (ISDN) Service Features ISDN Supplementary Service Table for Public Network Service Description Details in Direct Dialling Directs a call with a DDI number to a • Direct Inward Inward (DDI) preprogrammed destination. (P-P only) Dialling (DID)/ Direct Dialling Inward (DDI) Multiple...

  • Page 163

    1.18 Integrated Services Digital Network (ISDN) Service Features Service Description Details in Call Transfer Transfers an ISDN call to an outside party. Call • Call Transfer (CT)—by ISDN Transfer with Announcement and Call Transfer (CT)—by without Announcement are available. ISDN Malicious Call An extension user can ask the telephone •...

  • Page 164

    1.18 Integrated Services Digital Network (ISDN) Service Features • ISDN Extension Progress Tone The PBX can be programmed to send the call progress tone to ISDN extensions on an ISDN port basis ( BRI Extension Tone *For BRI only). • Network Type Each ISDN port can be set to the requirements of each country/area ( BRI Network...

  • Page 165: Isdn Service Access By Keypad Protocol

    1.18 Integrated Services Digital Network (ISDN) Service Features ISDN Service Access by Keypad Protocol Description ISDN provides some supplementary services by key protocol, and they may require a service access code to be dialled. This feature complies with the following European Telecommunication Standard (ETS) specifications: ETS 300 122 Generic keypad protocol for the support of supplementary service (ISDN Service Access).

  • Page 166: Advice Of Charge (aoc)

    1.18 Integrated Services Digital Network (ISDN) Service Features Advice of Charge (AOC) Description The PBX can receive the call charge information on ISDN lines from the telephone company. There are the following types: Type Description Advice of Charge During Call AOC is received during the call and when the call is (AOC-D) completed.

  • Page 167: Call Forwarding (cf)—by Isdn (p-mp)

    1.18 Integrated Services Digital Network (ISDN) Service Features Call Forwarding (CF)—by ISDN (P-MP) Description An extension user can forward the incoming ISDN call to another outside party using the ISDN service of the telephone company, instead of the PBX feature, when the call is received through an ISDN line.

  • Page 168

    1.18 Integrated Services Digital Network (ISDN) Service Features Conditions • The availability of this feature is dependent on the contract with the telephone company. • The feature requires the MSN service. • COS programming determines the extensions that are able to use this feature. Feature Guide...

  • Page 169: Call Forwarding (cf)—by Isdn (p-p)

    1.18 Integrated Services Digital Network (ISDN) Service Features Call Forwarding (CF)—by ISDN (P-P) Description An extension user can forward the incoming ISDN call to another outside party using the ISDN service of the telephone company, instead of the PBX feature, when the call is received through an ISDN line.

  • Page 170: Call Hold (hold)—by Isdn

    1.18 Integrated Services Digital Network (ISDN) Service Features Call Hold (HOLD)—by ISDN Description An ISDN call can be put on hold using the ISDN service of the telephone company, instead of the PBX feature. This can be a part of a Call Transfer (CT)—by ISDN. This feature allows an ISDN call to be held, and a call to be made to another outside party using only one communication channel of ISDN.

  • Page 171: Call Transfer (ct)—by Isdn

    1.18 Integrated Services Digital Network (ISDN) Service Features Call Transfer (CT)—by ISDN Description An ISDN call can be transferred to an outside party using the ISDN service of the telephone company, instead of the PBX feature, without occupying a second ISDN line. This feature can be used only when the network supports the "explicit linkage"...

  • Page 172: Calling/connected Line Identification Presentation (clip/colp)

    1.18 Integrated Services Digital Network (ISDN) Service Features Calling/Connected Line Identification Presentation (CLIP/COLP) Description Calling Line Identification Presentation (CLIP): The PBX can send a preprogrammed telephone number to the network when an extension user makes a call. The called party can see the number on his telephone display before answering the call.

  • Page 173

    1.18 Integrated Services Digital Network (ISDN) Service Features CLIP/COLP Number: The telephone numbers sent to the network for CLIP/COLP feature can be assigned as follows: • CLIP/COLP number for each ISDN port (subscriber’s number) ( BRI Subscriber Number *For BRI only) •...

  • Page 174: Malicious Call Identification (mcid)

    1.18 Integrated Services Digital Network (ISDN) Service Features Malicious Call Identification (MCID) Description An extension user can ask the telephone company to trace a malicious caller during a call or while hearing reorder tone after the caller hangs up. Information on the malicious call will be received later on.

  • Page 175: Completion Of Calls To Busy Subscriber (ccbs)

    1.18 Integrated Services Digital Network (ISDN) Service Features Completion of Calls to Busy Subscriber (CCBS) Description If the called party is busy and the call has been made using an ISDN line, an extension user can set to receive callback ringing when the called party becomes free. When the user answers the callback ringing, that party’s number is automatically dialled.

  • Page 176: Isdn Extension

    1.18 Integrated Services Digital Network (ISDN) Service Features ISDN Extension Description An ISDN (BRI/PRI) port can be used for either trunk or extension connection. When extension connection is enabled, ISDN terminal devices (e.g., ISDN telephone, G4 facsimile, personal computer) or a behind PBX can be connected to the port. If the ISDN port is in point-to-point (P-P) configuration, one terminal device can be connected to the port.

  • Page 177

    1.18 Integrated Services Digital Network (ISDN) Service Features • If the last digit of the MSN is "0", all terminal devices on the same ISDN port receive the call simultaneously, if the specification of each terminal device is available. To use the MSN whose last digit is "0"...

  • Page 178: E1 Line Service Features

    (2) DID (3) DIL (4) ANI Information E & M-C E & M-P : The feature is available. : Receiving Dial Mode should be MFC-R2. : Available only when this PBX is connected to the KX-TDA100, KX-TDA200, or KX-TD500. Feature Guide...

  • Page 179

    1.19 E1 Line Service Features [Explanation] Number in Feature Description the table TIE Line Service Refer to the TIE Line Service feature. ( 1.26.1 TIE Line Service) Direct Inward Refer to the DID feature. ( Direct Inward Dialling (DID)/ Dialling (DID) Direct Dialling Inward (DDI) in Section 1.1.1 Incoming Trunk Call Features—SUMMARY) Direct In Line...

  • Page 180: T1 Line Service

    1.20 T1 Line Service Features 1.20 T1 Line Service Features 1.20.1 T1 Line Service Description The T1 line is at the bottom of the digital transmission hierarchy. The T1 line carries twenty-four 64 kbps-voice channels at 1.5 Mbps transmission speed as a trunk or private line.

  • Page 181

    1.20 T1 Line Service Features Number in Feature Description the Table Off Premise An SLT which is installed off site can perform as if it were Extension installed locally. The SLT makes and receives a call (OPX) through the PBX. An extension number can be given to the OPX, and extension data such as COS is also applied.

  • Page 182: Voice Mail Features

    A maximum of 12 ports (24 channels) of the VPS can form each VM (DPT) Group group. One Panasonic KX-TVS/KX-TVP system can be in only one group. A maximum of two VPSs can be connected to each PBX. One VPS must be in its own VM (DTMF) group and/or VM (DPT) group.

  • Page 183

    1.21 Voice Mail Features [VM (DTMF) Group Assignment] Assign a floating extension number to the desired VM (DTMF) group. Incoming calls will hunt starting at the lowest location number. A name can be assigned to each VM (DTMF) group. [Example] VM Group 1 Floating Extn.

  • Page 184

    1.21 Voice Mail Features • One-touch Voice Mail Feature Access It is possible to assign a One-touch Dialling button for direct access to a Voice Mail feature. For example, to access a mailbox (mailbox number 123) of the VPS (extension number 165) directly, assign "165#6123"...

  • Page 185: Voice Mail Dtmf Integration

    [Example] The VPS sends the message to the caller, "Thank you for calling Panasonic. Please enter the mailbox number of the person you wish to leave your message for." The caller dials the mailbox number. Then, the dialled number is sent to the VPS via the PBX.

  • Page 186

    1.21 Voice Mail Features System Explanation Service Mode Assignment Assign the service mode, VM service or AA service, to the VM (DTMF) group to correspond with the assignment of the VPS. DTMF Command Assignment Assign the DTMF command to suit the VPS settings. Command (Default) Switching to VM Switching to AA...

  • Page 187

    1.21 Voice Mail Features Transmitted Command Parameter In AA Service Mode In VM Service Mode Answer by Switching to VM command + Recording message command Mailbox Recording message command (H [H = Mailbox No.]) (#6 + H [H = Mailbox No.]) Switching to AA command (#8) Switching to AA command (#8) None (Default) (DTMF commands are not sent.

  • Page 188

    1.21 Voice Mail Features [Performance of Pressing the VM Transfer Button and Entering an Extension Number] Transmitted Command In AA Service Mode In VM Service Mode Switching to VM command + Recording message command Recording message command (H [H = Mailbox No.]) (#6 + H [H = Mailbox No.]) [Example] Trunk Call...

  • Page 189

    1.21 Voice Mail Features [Performance of Pressing the MESSAGE Button] Transmitted Command In AA Service Mode In VM Service Mode Switching to VM command + Listening message command Listening message command ( H [H = Mailbox No.]) (#6 + H [H = Mailbox No.]) [Example] Sent "#6"...

  • Page 190

    The caller has hung up. [Example] An incoming call reaches the VPS. The VPS greets the caller: "Thank you for calling Panasonic. If you know the extension number of the person you wish… ". Transfer The caller dials the extension number (extn.

  • Page 191: Voice Mail Dpt (digital) Integration

    1.21.3 Voice Mail DPT (Digital) Integration Description A Panasonic VPS that supports DPT (Digital) Integration (e.g., the KX-TVP200) can be connected to this PBX in a tightly integrated fashion. DPT (Digital) Integration features can be used when the VPS is connected through DPT ports of the PBX.

  • Page 192

    1.21 Voice Mail Features tenant number are determined by the setting of the incoming trunk call as follows: a) DIL/TIE: the setting of each trunk port b) DID/DDI: the setting of each location number for DID/DDI c) MSN: the setting of each MSN [Example] For DID Calls: Each location number can have its VPS trunk group number (message number) and...

  • Page 193

    1.21 Voice Mail Features Trunk Call Trunk Call 123-4567 123-2468 Sends the following information: · VPS Trunk Group: 1 · Time mode: Day Intercept Sends the following information: · VPS Trunk Group: 3 · Time mode: Night Tenant 1 Tenant 3 (Company A) (Company B) (Floating Extn.No.100)

  • Page 194

    1.21 Voice Mail Features Note When you record Two-way telephone conversations, you should inform the other party that the conversation is being recorded. VPS Data Control by the PBX The data of date and time is controlled by the PBX. Remote PBX Data Control by the VPS The FWD of an extension can be controlled by the VPS.

  • Page 195: Digital Wireless Extension (dwx) Features

    1.22 Digital Wireless Extension (DWX) Features 1.22 Digital Wireless Extension (DWX) Features 1.22.1 Digital Wireless Extension (DWX) Connection Description This PBX supports the connection of a DWX (e.g., KX-TD7590, KX-TD7690). It is possible to use the PBX features using the DWX like a PT. DWX is also known as the Digital Portable Station (PS).

  • Page 196: Dwx Ring Group

    1.22 Digital Wireless Extension (DWX) Features 1.22.2 DWX Ring Group Description DWX ring group is a group of DWX extensions which receives incoming calls. Each group has a floating extension number and name. If all DWXs are called using the extension number assigned for each DWX ( DWX (Digital Wireless Extension) Registration), all channels for the DWX ring group may be used and a DWX user in the group may not be able to make...

  • Page 197

    1.22 Digital Wireless Extension (DWX) Features – The setting which is assigned on the DWX (e.g., FWD) – The status of the DWX (e.g., busy) Log-in/log-out setting (from the DWX ring group/from the incoming call distribution group which the DWX ring group belongs to). Note Log-in/log-out setting of the DWX ring group from the incoming call distribution group is also disregarded.

  • Page 198: Dwx Directory

    1.22 Digital Wireless Extension (DWX) Features 1.22.3 DWX Directory Description A DWX user can store numbers and/or names in the directory. A stored number is dialled by selecting a name or number in the directory. The DWX user will use the following directories for easy operation depending on the DWX type: Type Description...

  • Page 199: Dwx Feature Buttons

    1.22 Digital Wireless Extension (DWX) Features 1.22.4 DWX Feature Buttons Description A DWX user can use PBX feature using a combination of buttons (button + a specified number, , or #) and/or display operation. The flexible buttons and the display are customised through DWX programming.

  • Page 200: Wireless Xdp Parallel Mode

    1.22 Digital Wireless Extension (DWX) Features 1.22.5 Wireless XDP Parallel Mode Description A DWX can be used in parallel with a wired telephone (PT/SLT/ISDN Extension/T1-OPX). In this case, the wired telephone is the main telephone and the DWX is the sub telephone. When Wireless XDP Parallel Mode is enabled, the two telephones share one extension number (main telephone’s extension number) like XDP Parallel mode for a DPT and an SLT.

  • Page 201: Administrative Information Output Features

    1.23 Administrative Information Output Features 1.23 Administrative Information Output Features 1.23.1 SMDR Description Automatically records detailed information for each extension. SMDR Output Port The Serial Interface (RS-232C) port can be used to output the SMDR data. The following devices can be connected: •...

  • Page 202

    1.23 Administrative Information Output Features SMDR Format Type and Contents There are the following three types of output format which can be selected through system programming: Pattern A: 80 digits without call charge information Date Time Dial Number Ring Duration ACC Code (8 digits) (25)

  • Page 203

    1.23 Administrative Information Output Features [Explanation] The following table explains the SMDR contents which are based on the numbers in the previous pattern examples. For the programmable items, refer to the following [Programmable Items]. Number in Item Description Pattern Date Shows the date of the call.

  • Page 204

    1.23 Administrative Information Output Features Number in Item Description Pattern Shows other call information with the following codes: (Condition CL: Collect call Code) TR: Transfer FW: FWD to trunk D0: Call using DISA or TIE line service RM: Remote maintenance (modem) NA: Not answered call (10) Cost...

  • Page 205

    1.23 Administrative Information Output Features Conditions • SMDR Format The following SMDR format can be set through system programming in order to match the paper size being used in the printer: Page Length: determines the number of lines per page ( SMDR Page Length).

  • Page 206: Charge Metre

    1.23 Administrative Information Output Features 1.23.2 Charge Metre Description The PBX receives a call charge signal during or after a conversation with an outside party. The call charge information is shown on the telephone display and the SMDR. Call Charge Signal Service Call charge signal service from the telephone company depends on the trunk being used.

  • Page 207

    1.23 Administrative Information Output Features – The call charge on a verified code is not totalled for each extension. Budget Management It is possible to limit telephone usage to a preprogrammed budget on each extension or verified code. For example, an extension in a rented office has a prepaid limit for the telephone usage.

  • Page 208

    1.23 Administrative Information Output Features during a conversation. However even if disconnecting the line after an alarm tone is selected, the line will not be disconnected properly when multiple callers, who used the same extension number or the same verified code to make a trunk call, are in a conversation.

  • Page 209: Extension Controlling Features

    1.24 Extension Controlling Features 1.24 Extension Controlling Features 1.24.1 Personal Password Description Each extension user can have his own password through system programming ( Personal Password) or personal programming (Personal Password) to set features or access his own telephone remotely. The following features cannot be used without the password: Live Call Screening (LCS) Incoming and Outgoing Call Log Display Lock, Personal/Speed Dialling Display Lock...

  • Page 210: Personal Programme Clear

    1.24 Extension Controlling Features 1.24.2 Personal Programme Clear Description Extension users can cancel all the following features set on their own telephone at once: Features After Setting Absent Message Automatic Callback Busy Cleared FWD*/DND* Call Pickup Deny Allow Call Waiting* Disable Data Line Security Executive Busy Override Deny...

  • Page 211: Walking Extension

    1.24 Extension Controlling Features 1.24.3 Walking Extension Description It is possible to use any extension and have your extension settings available to you. Settings such as extension number, one-touch dialling memory, and COS are all available to you at the new location.

  • Page 212: Timed Reminder

    1.24 Extension Controlling Features 1.24.4 Timed Reminder Description Each extension user can set an alarm for any time as a wake-up call or reminder. This feature can be programmed to activate only once or daily. If the user goes off-hook during the alarm, he hears special dial tone.

  • Page 213: Remote Extension Control By User

    1.24 Extension Controlling Features 1.24.5 Remote Extension Control by User Description A user can remotely change the feature settings (e.g., FWD) and time service mode for his own extension from inside or outside the PBX using DISA. This feature can be used only on the extensions which are allowed to be controlled remotely on a COS basis.

  • Page 214: Dial Tone

    1.25 Audible Tone Features 1.25 Audible Tone Features 1.25.1 Dial Tone Description The following dial tones inform extensions about features activated on the extensions: Each dial tone type has two frequencies (e.g., dial tone 1A and dial tone 1B). Type Description Tone 1A/1B A normal dial tone is heard when:...

  • Page 215: Confirmation Tone

    1.25 Audible Tone Features 1.25.2 Confirmation Tone Description At the end of feature operations, the PBX confirms the success of the operation by sending a confirmation tone to extension users. Type Description Tone 1 a) Sent when the setting is accepted. b) Sent when a call is received in Voice Calling mode.

  • Page 216: Networking Features

    1.26 Networking Features 1.26 Networking Features 1.26.1 TIE Line Service Description A TIE line is a privately leased communication line between two or more PBXs, which provides cost effective communications between company members at different locations. The TIE lines can be used to call through the PBX to reach another switching system (PBX or telephone company).

  • Page 217

    1.26 Networking Features [Example] PBX-1 PBX-2 PBX-3 TIE Line TIE Line Interface Interface Interface Interface Extn.1011 Extn.1012 Extn. 3011 Extn. 2011 Dials "3011". Dials "2011". Explanation: To use this method, it is necessary to change the first one or two digits of extension numbers of either PBX (e.g., 10XX for PBX-1, 20XX for PBX-2) to avoid having the same extension number.

  • Page 218

    1.26 Networking Features Explanation: To use this method, it is necessary to know each PBX code in order to identify the location of an extension. Case 1: Extension 1012 of PBX-1 dials TIE line access number "7", PBX code "952", and extension number "1011".

  • Page 219

    1.26 Networking Features [TIE Line Routing and Modification Table of PBX-1] Priority 1 Priority 2 Location Leading Dial Modification Dial Modification . . Trunk Trunk Digits Removed Added Removed Added Group Group Digits Digits Explanation: Location 01: The hunt sequence by dialling [2XXX]: The 1st route—trunk group (TRG) 1 Sending no.

  • Page 220

    1.26 Networking Features [TIE Line Routing and Modification Table of PBX-1] Priority 1 Priority 2 Location Leading Dial Modification Dial Modification Trunk Trunk Digits Removed Added Removed Added Group Group Digits Digits 953# . . 954# Explanation: Location 01: The hunt sequence by dialling [7+PBX Code 952+XXXX]: The 1st route —...

  • Page 221

    1.26 Networking Features 2.2 To Receive a TIE Line Call a) Extension Number Method (Access without PBX Code) [Example] PBX-2 removes digits from PBX-4 PBX-3 and/or adds number to the number sent from PBX-1 "3011" according to the Extn. 3011 assignment for each trunk port of PBX-2.

  • Page 222

    1.26 Networking Features b) PBX Code Method (Access with PBX Code) [Example] PBX-2 removes digits from PBX-4 PBX-3 PBX Code 953 PBX Code 954 and/or adds number to the number sent from PBX-1 "953- 1011" according to the assignment for each trunk port Extn.

  • Page 223

    1.26 Networking Features a) Incoming Trunk Call Destination Assignment [Example] Telephone Company Trunk TIE Line Network PBX-1 PBX-2 Trunk DID No: 123-4567 Destination: 2011 TIE Line Interface Interface Outside Caller Extn. 2011 Dials "123-4567". Extn. 1011 (DID No.:123-4567) Explanation: An outside caller dials the DID number "123-4567". The call is sent to extension "2011"...

  • Page 224

    1.26 Networking Features Explanation: An outside caller dials the DID number "123-4567". The call reaches the destination (extension 1011 of PBX-1), and the call is forwarded, transferred, or intercepted to extension "2011" of PBX-2 through the TIE line. 3.2 TIE-to-Trunk Access The PBX sends TIE line calls to the trunks of another PBX through the TIE lines.

  • Page 225

    1.26 Networking Features <PBX Code Method (Access with PBX Code)> Telephone Company Trunk Trunk 01-23-4567 TIE Line Network PBX-1 PBX-2 PBX Code 951 PBX Code 952 952-9-01-23-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn. 1011 (01-23-4567) Dials "7-952-9-01-23-4567"...

  • Page 226

    1.26 Networking Features b) Trunk Call through Other PBXs—by the ARS feature [Example] <Extension Number Method (Access without PBX Code)> Telephone Company Trunk Trunk 01-23-4567 TIE Line Network PBX-2 PBX-1 9-01-23-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn.

  • Page 227

    1.26 Networking Features <PBX Code Method (Access with PBX Code)> Telephone Company Trunk Trunk 01-23-4567 TIE Line Network PBX-1 PBX-2 PBX Code 951 PBX Code 952 952-9-01-23-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn. 1011 (01-23-4567) Dials "9-01-23-4567".

  • Page 228

    To prohibit a TIE line call to go through PBX-2 for making a trunk call, if PBX-2 is Panasonic Hybrid IP PBX (e.g., KX-TDA100 or KX-TDA200), PBX-2 should disable the trunk group of the outgoing call from PBX-2 against the COS of the...

  • Page 229

    1.26 Networking Features [Example] Telephone Company Trunk Trunk 01-23-4567 TRG 3 TIE Line Network of PBX-2 PBX-1 PBX-2 PBX-Code 951 PBX-Code 952 952-9-01-23-4567 TRG 1(COS 3) TIE Line of PBX-2 Interface Interface DISA TRG 2 of PBX-1 952-(DISA Floating extn. no. + verified code entry feature no.

  • Page 230

    1.26 Networking Features d) FWD/Call Transfer/Intercept Routing to the Trunk [Example] Telephone Company Forwarded/Transferred/ Intercepted to 01-23-4567 Trunk Trunk TIE Line Network PBX-1 PBX-2 PBX-Code 952 PBX-Code 951 952-1011 TIE Line Interface Interface Outside Party Extn. 1011 Extn. 1011 (01-23-4567) Dials "7-952-1011".

  • Page 231

    1.26 Networking Features 3.3 Trunk-to-TIE-to-Trunk Access An outside caller can be connected to an outside party through the TIE line by using the DISA feature. [Example] Telephone Company 01-23- Trunk Trunk 4567 TIE Line Network Trunk Trunk PBX-1 PBX-2 PBX-Code 951 PBX-Code 952 952-9-01-23-4567 TIE Line...

  • Page 232

    1.26 Networking Features TIE Line Routing Flowchart [Making a TIE Line Call from an Extension] A TIE line call is made as follows: PBX Code Method: 7-abc-xxxx Extension No. Method: dexx Is the dialled number identified as a TIE line access no. Not treated as or an other PBX extension no.

  • Page 233

    1.26 Networking Features [Receiving a Call through a TIE Line] <Extension Number Method <PBX Code Method (Access without PBX Code)> (Access with PBX Code)> A call is received through a A call is received through a TIE line as follows: TIE line as follows: # 1021 ## 0511033...

  • Page 234

    1.26 Networking Features Conditions • When a TIE line call arrives at a busy extension which has disabled Call Waiting, the caller will hear busy tone. If required, Intercept Routing—Busy/DND can be activated. • The Inter-digit time can be assigned for TIE line calls. Feature Guide...

  • Page 235: Virtual Private Network (vpn)

    1.26 Networking Features 1.26.2 Virtual Private Network (VPN) Description Virtual Private Network (VPN) is a service provided by the telephone company. It uses an existing line as if it were a private line. There is no need to set up a private line or to lease a line from the telephone company.

  • Page 236

    1.26 Networking Features Conditions • Each trunk has its service type; public, private, or VPN. Select VPN to use this service through system programming. • Even if the telephone company does not support the VPN service, it is possible to use the same kind of service when making a call by TIE line service programming, and/or Quick Dialling programming ( Quick Dialling in Section 1.6.1 Memory Dialling Features—...

  • Page 237: Qsig Network

    1.26 Networking Features 1.26.3 QSIG Network Description QSIG is a protocol which is based on ISDN (Q.931), and it offers enhanced PBX features in the private network. QSIG service can be used as a standard for ISDN-TIE line network. To establish a QSIG network, a master and slave PBX must be determined for each ISDN port between PBXs.

  • Page 238

    1.26 Networking Features Service Description Details in Calling Name Sends the caller’s name to the QSIG network when – Identification making a call. Presentation (CNIP) Connected Name Sends the name of the answered party to the QSIG Identification network when answering a call. Presentation (CNOP) Calling Name...

  • Page 239: Voice Over Internet Protocol (voip) Network

    1.26 Networking Features 1.26.4 Voice over Internet Protocol (VoIP) Network Description The PBX can connect to another PBX or outside party by Internet Protocol (IP). In this case, voice communication is converted to IP and send as packets of the data onto the IP network. VoIP network supports the private network communications by the TIE line service method.

  • Page 240

    1.26 Networking Features Feature Guide...

  • Page 241: System Configuration And Administration Features

    Section 2 System Configuration and Administration Features Feature Guide...

  • Page 242: Extension Port Configuration

    Automatic Detection on Super Hybrid Port A DPT, APT, or SLT can be connected to a super hybrid port without programming. • A DSS Console or a VPS (Panasonic KX-TVS/TVP series [DPT (Digital) Integration]) can also be connected with an SLT in XDP mode. •...

  • Page 243: System Configuration—software

    2.2 System Configuration—Software System Configuration—Software 2.2.1 Class of Service (COS) Description Each extension is assigned a COS number ( Class of Service). Several features are controlled on a COS basis. Conditions • Remote COS Access Extension users can make a call from other extensions of the lower level COS by using their own higher level COS temporarily.

  • Page 244: Group

    2.2 System Configuration—Software 2.2.2 Group Description This PBX supports various types of groups. Trunk Group Trunks can be grouped into a specified number of trunk groups (e.g., for each carrier, trunk type, etc.) ( Trunk Group). Several settings can be assigned on a trunk group basis.

  • Page 245

    2.2 System Configuration—Software 2.2 Paging Group ( Paging Group for Extension Group) Using the Paging feature, extensions can page or answer a page within their groups. One extension group or external pager can belong to several paging groups. ( 1.13.1 Paging) [Example] Paging Group 1 Paging Group 2...

  • Page 246

    2.2 System Configuration—Software [Example] Port Port Port Port Port Port Port Port Port Port VM (DPT) Group VM (DTMF) Group (DPT [Digital] Integration) (DTMF Integration) Feature Guide...

  • Page 247: Tenant Service

    2.2 System Configuration—Software 2.2.3 Tenant Service Description This PBX can be shared with certain number of tenants. When tenant service is used, each tenant can use the resources differently and independently from other tenants. This enables the PBX to be configured like multiple PBXs which, in each case, are suited to different tenants.

  • Page 248

    2.2 System Configuration—Software Resource Use 3.1 Resources which can be divided Each of the following resources can be enabled or disabled for each tenant. If enabled, the resource can be used by extensions within the tenant. Outgoing Message (OGM) External Pager for TAFAS [Programming Example] Resource Tenant 1...

  • Page 249

    2.2 System Configuration—Software [System Memory Division Example] Tenant 1 Tenant 2 Tenant 3 System Memory Speed Dialling No. For Tenant 1 For Tenant 2 For Tenant 3 Conditions • Tenant-to-Tenant Call Block The following can be restricted on a COS basis by the Internal Call Block feature ( Internal Call Block in Section 1.1.2 Internal Call Features—SUMMARY): Calling extensions in the restricted tenant(s) Picking up calls ringing in the restricted tenant(s)

  • Page 250: Time Service

    2.2 System Configuration—Software 2.2.4 Time Service Description This PBX supports day, night, lunch, and break modes of operation. TRS/Barring can be arranged separately. The destination of incoming calls can be set differently for each mode. Time Service Switching Mode Day/lunch/break/night mode can be switched either automatically or manually ( Time Service Switching Mode).

  • Page 251

    2.2 System Configuration—Software [Time Table Example] Time Table No. (Tenant No.) Time Schedule … … Day start 08:00 11:00 08:00 08:00 … Lunch start 12:00 NONE 16:00 12:00 … Lunch end (Day restart) 13:00 NONE NONE NONE … Break start NONE NONE NONE...

  • Page 252

    2.2 System Configuration—Software <DID/DDI Table> Location DID/DDI Tenant DID/DDI Destination (Time Lunch Break Night Table) No. 123-4567 100 (VPS) 100 (VPS) 123-2468 100 (VPS) 100 (VPS) <DIL Table> Trunk No. Tenant (Time DIL Destination Table) No. Lunch Break Night 100 (VPS) 100 (VPS) 100 (VPS) 100 (VPS)

  • Page 253

    2.2 System Configuration—Software Note Any extension user (except extension users allowed to change the mode) can only check the current status on the display by pressing the Time Service button. Conditions • System programming ( Time Service Start Time) can set the Start and/or End time of the following: Day-1 (Day Start time) Lunch (Lunch Start time)

  • Page 254: Operator Features

    2.2 System Configuration—Software 2.2.5 Operator Features Description This PBX supports a PBX operator and a tenant operator. Any extension and incoming call distribution group can be designated as a PBX and/or a tenant operator. Type Description PBX operator An extension or incoming call distribution group can be assigned as a PBX operator for each time mode (day/lunch/break/night) Operator Assignment).

  • Page 255: Manager Features

    2.2 System Configuration—Software 2.2.6 Manager Features Description An extension assigned as the manager (manager extension) is allowed to use the specified features. COS programming determines the extensions which can use the following manager features ( Manager Assignment): Manager Feature Description Details in Password Manager...

  • Page 256: System Data Control

    2.3 System Data Control System Data Control 2.3.1 PC Programming Description This PBX can be programmed and administered using a personal computer (PC). There are two programming methods: On-site Programming: System programming/diagnosis can be performed locally by connecting a PC to the PBX directly. Remote Programming: System programming/diagnosis and data upload can be performed from a remote location.

  • Page 257

    2.3 System Data Control Remote Programming: Method Description Using a modem A RMT Card must be installed. The floating extension number of the analogue remote maintenance must be assigned ( Modem Floating Extension Number). PC programming, using a telephone connected in parallel with the modem, can be done in the following ways: •...

  • Page 258: Pt Programming

    2.3 System Data Control 2.3.2 PT Programming Description A PT user can perform the following programming: Personal Programming: Customising the extension according to his needs. System Programming: Customising the PBX according to organisational needs. Manager Programming: Customising specified frequently changing items (e.g., Charge Management and Remote Extension Lock).

  • Page 259: Automatic Setup

    2.3 System Data Control 2.3.3 Automatic Setup Description There are two automatic setup features as follows: 1) Automatic ISDN Configuration 2) Automatic Time Adjustment Automatic ISDN Configuration The ISDN (BRI) port configuration can be set automatically ( BRI Automatic Configuration). The following items will be set by making and receiving a call using the subscriber number assigned for each ISDN (BRI) port: L1 Active Mode...

  • Page 260: Quick Setup

    2.3 System Data Control 2.3.4 Quick Setup Description It is possible to set up the basic PBX parameters using a personal computer (PC). When a PC accesses the PBX for the first time, Quick Setup display will appear automatically. The following items can be programmed as desired: Item Parameter...

  • Page 261: Flexible Numbering/fixed Numbering

    2.3 System Data Control 2.3.5 Flexible Numbering/Fixed Numbering Description To dial another extension user or to access PBX features, the access numbers (extension numbers or feature numbers) are required. There are three types of numbering plans: 1) Flexible Numbering (available while a dial tone is heard) 2) Flexible Numbering (available while busy, DND, or ringback tone is heard) 3) Fixed Numbering (available while dialling or talking) Flexible Numbering (available while a dial tone is heard)

  • Page 262

    2.3 System Data Control Location Feature Default Pattern 1 Pattern 2 (with (without Redial Speed Dialling—System/Personal Personal Speed Dialling—Programming Doorphone Call Group Paging External BGM on/off Outgoing Message (OGM) playback/record Individual Trunk Access Parallel Telephone Mode Group Call Pickup Directed Call Pickup TAFAS—Calls through an External Pager Group Paging answer Reserved...

  • Page 263

    2.3 System Data Control Location Feature Default Pattern 1 Pattern 2 (with (without COLR CLIR CLIP/COLP MCID ISDN-FWD Reserved — — Message Waiting set/cancel/callback FWD/DND set/cancel—Both FWD/DND set/cancel—External FWD/DND set/cancel—Internal FWD/DND No Answer Timer set Group FWD/DND set/cancel—Both Group FWD/DND set/cancel—External Group FWD/DND set/cancel—Internal Call Pickup Deny set/cancel Paging Deny set/cancel...

  • Page 264

    2.3 System Data Control Location Feature Default Pattern 1 Pattern 2 (with (without Reserved — — Timed Reminder confirm/set /cancel 94-96 Reserved — — Extension Lock set/cancel Time Service Switch Reserved — — Remote Extension Lock off Remote Extension Lock on Personal Programme Clear Personal Password set/cancel Dial Information (CTI)

  • Page 265

    2.3 System Data Control the following table: [Fixed Numbering Table (available while dialling or talking)] Feature Fixed Numbering Pulse to Tone Conversion Conference Door Open Conditions • The PBX has default for numbers. • The following are examples of feature number conflicts: 1 and 11, 0 and 00, 2 and 21, 10 and 101, 32 and 321, etc.

  • Page 266: Floating Extension

    2.3 System Data Control 2.3.6 Floating Extension Description Virtual extension numbers can be assigned to resources to make them appear as extensions. These numbers are defined as floating extension numbers and can be assigned as a destination of incoming calls etc. This feature is also known as Floating Station.

  • Page 267: Software Upgrading

    2.3 System Data Control 2.3.7 Software Upgrading Description It is possible to upload software from a personal computer to the PBX to upgrade the following: Data File Storing Area Main Central Processing Operating system data area on the MPR (MPR) software data Card Default data of system Country/area data area on the MPR Card...

  • Page 268: Power Failure Transfer

    2.4 Fault Recovery/Diagnostics Fault Recovery/Diagnostics 2.4.1 Power Failure Transfer Description If a power failure should happen, or the PBX is in an off-line condition, specific SLTs are automatically connected to specific trunks (Auxiliary Connections). Conditions • Auxiliary Connections between Trunk Cards and Extension Cards should be done as per system programming so that conversation is maintained when the power is restored or the MPR is recovering.

  • Page 269: Power Failure Restart

    2.4 Fault Recovery/Diagnostics 2.4.2 Power Failure Restart Description When turning the electricity back on, the PBX restarts the stored data automatically. Before restarting, the PBX can record the event in the error log. Conditions • In the event of a power failure, PBX memory is protected by a factory-provided lithium battery.

  • Page 270: Local Alarm Information

    2.4 Fault Recovery/Diagnostics 2.4.3 Local Alarm Information Description When a PBX error occurs and the PBX detects it, the System Alarm button light on the PT of an extension assigned as the manager turns on red. Pressing the button will show the error number on the display.

  • Page 271

    2.4 Fault Recovery/Diagnostics [Explanation] • Display Indication x: Cabinet Number (1-4) yy: Slot Number (01-10) e: Error Number (Depends on the error cause) • Priority 1: Major Error 2: Minor Error • Alarm Light A: The System Alarm button light on the PT turns on red. B: The System Alarm button light on the PT turns on red and the alarm information is displayed automatically.

  • Page 272

    2.4 Fault Recovery/Diagnostics Feature Guide...

  • Page 273: Programming Instructions

    Section 3 Programming Instructions Feature Guide...

  • Page 274: Introduction

    Introduction These Programming Instructions are designed to serve as an overall system programming reference for the Panasonic Hybrid IP-PBX. The PBX has a default setting. You can change the default to meet your requirements. System Programming controls the system features described in this Feature Guide.

  • Page 275: Pc Programming

    PC Programming PC Programming Software Installation To programme and administer the KX-TDA100/200 by PC (Personal Computer), you need to install the PC programming software onto the computer from KX-TDA100/200 CD-ROM. The PC programming software starts the programme using the drive where you installed the software automatically.

  • Page 276

    3.2 PC Programming Installation Procedure: Start Windows. After exiting all Windows programmes on your computer, insert the KX-TDA100/200 CD- ROM (included) into the CD-ROM drive. The KX-TDA100/200 CD-ROM will auto-run. Click [Install PC Programming Software] on the initial screen. Click [Next].

  • Page 277

    3.2 PC Programming Read the license agreement. Click [Yes] if you agree with the terms. If you choose [No], you cannot install the TDA100/200 PC programming software. Select a folder to store the program. (You may accept the suggested folder.) Click [Next]. Feature Guide...

  • Page 278

    3.2 PC Programming Choose the model, the country/area and the language, and then click [Next]. Select a start menu folder where the software will be held. (You can accept the suggested folder.) Click [Next] to start installing. Feature Guide...

  • Page 279

    3.2 PC Programming Click [Finish] to complete the installation. Run the PC programming software. Enter the password to run the program in fully featured mode (TDA100/200), and click [OK]. Feature Guide...

  • Page 280

    3.2 PC Programming The initial screen is displayed. Feature Guide...

  • Page 281: Configuration

    3.2 PC Programming 3.2.1 Configuration Configuration–Slot Parameter Description Value Range Note Slot Refers to the slot no. PBX No.–Slot (Display only) No.1–11 Card Type Specifies the type of None/DHLC8/ None (No cards) card installed in each DLC16/DLC8/ DHLC8 (8-Port Digital Hybrid Extension Card) slot of each cabinet.

  • Page 282

    3.2 PC Programming Parameter Description Value Range Note Status Refers to the status INS/OUS/Fault/ The card is in service. of the card. Fault-OVER/ The card is out of service. (Display only) Fault-DIF/Fault- UNACC/ Fault Card was pulled out from the slot or the Preinstall/Idle card is not communicating with the system.

  • Page 283

    3.2 PC Programming Configuration–Slot–OPB3 Parameter Description Value Range Note Slot Refers to the slot no. PBX No.–Slot (Display only) (OPB3 designates the number.) Location Refers to the optional 1–3 port position. (Display only) Feature Specifies the option None/MSG4/ None (No cards) Card Type card type.

  • Page 284

    3.2 PC Programming Configuration–Slot–LCOT Common Parameter Description Value Range Slot Specifies the slot no. PBX No.–Slot No. (Card type is only LCOT.) Outgoing Guard Time Specifies the length of outgoing guard time 3–6 s after receiving Reverse/Alert signal. First Dial Time (Trunk) Specifies the minimum waiting time after 0.5–8.0 s seizing the trunk line before sending dialled digits.

  • Page 285

    3.2 PC Programming Parameter Description Value Range Caller ID Caller ID Signal Type Selects Caller ID signal type. FSK (Frequency Shift Keying)/ FSK (with Visual Caller ID)/DTMF Max. Caller ID Selects the maximum number of time to 0/1/2/3 receive Caller ID. Caller ID (FSK) Carrier Assigns the detection of the carrier when Enable/Disable...

  • Page 286

    3.2 PC Programming Parameter Description Value Range Dial Tone Dial Tone Detection Specifies the length of time to detect the 0.5–20.0 s Time dial tone. Dial Tone Waiting Time Specifies the length of time that the PBX 400–2000 ms should wait for dial tone to be presented. Dial Tone Allowable Specifies the maximum length of allowed 8–200 ms...

  • Page 287

    3.2 PC Programming Port Parameter Description Value Range Slot Specifies the slot no. (Display only) PBX No.–Slot No. (LCOT designates the number). Port Refers to the port no. (Display only) Trunk Connection Refers to the status of port connection. INS/OUS (Display only) Note To confirm the Trunk connection and...

  • Page 288

    3.2 PC Programming Configuration–Slot–BRI Common Parameter Description Value Range Slot Specifies the slot no. PBX No.–Slot No. (Card type is only BRI.) BRI ISDN Time Specifies the length of time for the ISDN Please refer to the next protocol. Protocol Timer. Protocol Timer Parameter Description...

  • Page 289

    3.2 PC Programming Parameter Description Value Range ISDN line/ T308 Specifies the maximum waiting time after *0–600 s QSIG sending the Release message to the ISDN, Master/ before expecting the reply to it. QSIG T309 Specifies the maximum time that the *0–3000 s Slave system tries to disconnect the data link,...

  • Page 290

    3.2 PC Programming Parameter Description Value Range ISDN T200 Specifies the maximum waiting time after *0–600 s Extension sending the L2 command to the ISDN, before expecting the reply to it. T201 Specifies the maximum waiting time after *0–600 s resending the TEI check request to the ISDN, before expecting the reply to it.

  • Page 291

    3.2 PC Programming Parameter Description Value Range ISDN T310 Specifies the maximum waiting time after *0–3000 s Extension receiving the Incoming Call Proceeding message, before expecting the continuance message. T312 Specifies the maximum waiting time after *0–600 s sending the Setup message to the ISDN, before expecting the reply to it.

  • Page 292

    3.2 PC Programming Port Parameter Description Value Range Slot Refers to the slot no. (Display only) PBX No.–Slot No. (BRI designates the number.) Port Refers to the port no. (Display only) Port Type Selects the port type. Trunk line/Extn./ QSIG-Master/ QSIG-Slave Connection Refers to the status of the port connection.

  • Page 293

    3.2 PC Programming Parameter Description Value Range ISDN Trunk Trunk Number B1 Refers to the trunk number. (Display only) 1–512 (Auto-setting) Trunk Number B2 Subscriber Number Specifies the trunk access number. Max. 16 digits Ringback Tone Assigns the ringback tone service. Enable/Disable Service Note...

  • Page 294

    3.2 PC Programming Parameter Description Value Range Network Configuration Network Type Selects ISDN network type. 0: NTT INS NET/ 1: Europe (Germany)/ 2: Europe (UK 1)/ 3: Australia/ 4: New Zealand/ 5: Europe (Netherlands)/ 6: Swiss/7: Swiss Net 3/ 8: Czech/ 9: North America/ 10: Spain/ 11: Europe (Italy)/...

  • Page 295

    3.2 PC Programming Parameter Description Value Range Network Numbering Plan (Not available if Port Type is Extn.) Trunk Attribute Selects the trunk attribute. Public/Private/VPN Refer to Numbering Plan ID for Outgoing Public Selects the Numbering Plan ID applied to Unknown/ outgoing Trunk calls via ISDN Public Switched ISDN-Telephony/ Telephone Network.

  • Page 296

    3.2 PC Programming Parameter Description Value Range Supplementary Service CLIP Assigns Calling Line Identification Yes/No Presentation (CLIP). COLP Assigns Connected Line Identification Presentation (COLP). CLIR Assigns CLIR (Calling Line Identification Restriction) feature. COLR Assigns COLR (Connected Line Identification Restriction). CNIP Assigns Calling Name Identification Presentation (CNIP).

  • Page 297

    3.2 PC Programming Configuration–Slot–PRI Common Parameter Description Value Range Slot Specifies the slot no. PBX No.–Slot No. (Card type is only PRI.) Protocol Timer Parameter Description Value Range ISDN line/ T200 Specifies the maximum waiting time after *0–600 s QSIG sending the L2 command to the ISDN, Master/ before expecting the reply to it.

  • Page 298

    3.2 PC Programming Parameter Description Value Range ISDN line/ T305 Specifies the maximum waiting time after *0–3000 s QSIG sending the DISC message to the ISDN, Master/ before expecting the reply to it. QSIG T308 Specifies the maximum waiting time after *0–600 s Slave receiving the Release message to the...

  • Page 299

    3.2 PC Programming Parameter Description Value Range ISDN T200 Specifies the maximum waiting time after *0–600 s Extension sending the L2 command to the ISDN, before expecting the reply to it. T201 Specifies the maximum waiting time after *0–600 s resending the TEI check demanding to the ISDN, before expecting the reply to it.

  • Page 300

    3.2 PC Programming Parameter Description Value Range ISDN T310 Specifies the maximum waiting time after *0–3000 s Extension receiving the Incoming Call Proceeding message, before expecting the continuance message. T312 Specifies the maximum waiting time after *0–600 s sending the SETUP message to the ISDN, before expecting the reply to it.

  • Page 301

    3.2 PC Programming Parameter Description Value Range Main LLC Information Assigns whether the LLC (Low Level- Enable/Disable Compatibility) Information will be sent to the network when the ISDN Bearer Mode of an outgoing call is "Speech" mode. Sending Status Selects whether to send the Status Message to No Transmission/ Message the ISDN.

  • Page 302

    3.2 PC Programming Parameter Description Value Range ISDN Extension Extension Number Specifies the extension number. Extension Number MSN Mode (ISDN Specifies the ring mode for MSN number last 1 Ring All Extensions for MSN 1 or 2 digits) digit or 2 digits. MSN/Ring an Extension for MSN ISDN Extension...

  • Page 303

    3.2 PC Programming Parameter Description Value Range Network Numbering Plan (Not available if Port Type is Extn.) Trunk Attribute Selects the trunk attribute. Public/Private/VPN Refer to Numbering Plan ID for Outgoing Public Selects the Numbering Plan ID applied to the Unknown/ outgoing Trunk calls via ISDN.

  • Page 304

    3.2 PC Programming Parameter Description Value Range Supplementary Service CLIP Assigns Calling Line Identification Presentation Yes/No (CLIP). COLP Assigns Connected Line Identification Presentation (COLP). CLIR Assigns CLIR (Calling Line Identification Restriction) feature. COLR Assigns COLR (Connected Line Identification Restriction). CNIP Assigns Calling Name Identification Presentation (CNIP).

  • Page 305

    3.2 PC Programming Configuration–Slot–T1 Common Parameter Description Value Range Slot Specifies the slot no. PBX No.–Slot No. (Card type is only T1.) Line Coding Specifies the T1 PCM line cording. B8ZS/AMI Frame Sequence Specifies the T1 frame type. D4/ESF ESF Frame Option Specifies the values of C-bit and D-bit.

  • Page 306

    3.2 PC Programming Parameter Description Value Range Pulse Dialling Pulse % Break Selects the % break for pulse digits. 60/67 % Pulse Type Selects the pulse dialling digit pattern. Normal/Sweden/ New Zealand Pulse Inter-digit Pause Selects the Pulse Inter-digit Pause Time. 630/830/1020 ms Tone Feed Back Selects whether to turn on or off tone...

  • Page 307

    3.2 PC Programming Channel Parameter Description Value Range Slot Refers to the slot no. (Display only) PBX No.–Slot No. (T1 designates the number.) Channel number Refers to the channel number. 1–24 (Display only) Connection Refers to the connection status of port. INS/OUS (Display only) Command...

  • Page 308

    3.2 PC Programming Parameter Description Value Range DTMF Duration Selects the duration of the DTMF time. 80/160 ms Trunk Pulse Speed Selects the pulse speed. 10/20 pps 64 × n (n=1–128) ms Wink Signal Time-out Specifies the length of time that the system is to wait for the Wink Signal after seizing the trunk.

  • Page 309

    3.2 PC Programming Configuration–Slot–E1 Common Common–Basic Parameter Description Value Range Slot Specifies the slot no. PBX No.–Slot No. (Card type is only E1.) Line Coding Selects the E1 PCM line cording. HDB3/AMI Frame Sequence Selects the E1 frame type. PCM30/PCM30-CRC Frame Option Specifies the values of C-bit and D-bit.

  • Page 310

    3.2 PC Programming Parameter Description Value Range Flash Flash Detection Assigns the detection of a flash signal Enable/Disable 24 + 8 × n (n=0–60) ms Minimum Break Width Specifies the minimum Break Width 24 + 8 × n (n=0–188) Flash Width Specifies the duration time that the system requires to recognise a switchhook flash after the minimum BREAK width.

  • Page 311

    3.2 PC Programming Parameter Description Value Range E & M-P Pulse Length Seizure Selects the length of the Seizure signal. 150/600 ms Answer Selects the length of the Answer signal. 150/600 ms Clear Selects the length of the Clear signal. 150/600 ms E &...

  • Page 312

    3.2 PC Programming Common–E1 MFC-R2 Setting 1 Parameter Description Value Range Slot Specifies the slot no. PBX No.–Slot No. (Card type is only E1.) ANI (Automatic Number Identification) Service Mode Used to control the ANI service. When None/ utilising the ANI service, one of three Incoming call only/ presentation methods (incoming Trunk Outgoing call only/...

  • Page 313

    3.2 PC Programming Parameter Description Value Range MFC-R2 Group-I [ ] [#] E1 MFC-R2 Group-I Specifies the function of [ ] (DTMF) signal. 11–15 [ ] code E1 MFC-R2 Group-I [#] Specifies the function of [#] (DTMF) signal. 11–15 code Common–E1 MFC-R2 Setting 2 Parameter Description...

  • Page 314

    3.2 PC Programming Parameter Description Value Range Group-B Idle (1) Specifies the idle code (1). Used in the Undefined/1–15 Code normal circumstances to inform the Assignment telephone company that the destination is idle. Idle (2) Specifies the idle code (2). Used as an Undefined/1–15 alternative, for example an international call, to inform the telephone company that...

  • Page 315

    3.2 PC Programming Channel Parameter Description Value Range Slot Refers to the slot no. (Display only) PBX No.–Slot No. (E1 designates the number.) Channel number Refers to the channel number. (Display only) Connection Refers to the status of port connection. INS/OUS (Display only) Command...

  • Page 316

    3.2 PC Programming Parameter Description Value Range 64 × n (n=1–128) ms Wink Signal Time Out Specifies the length of time that the system is to wait for the Wink Signal after seizing the trunk. Note It is assignable only when Start Signal Type is set to "Wink".

  • Page 317

    3.2 PC Programming Configuration–Slot–E & M Common Parameter Description Value Range Slot Specifies the slot no. PBX No.–Slot No. (Card type is only E & Interface Selects E & M signal type. Continuous/ Pulsed with Answer/ Note Pulsed without If you select "Pulsed with Answer" or Answer/ "Pulsed without Answer", you must Continuous No Answer...

  • Page 318

    3.2 PC Programming Parameter Description Value Range Flash Flash Detection Assigns the detection of a flash signal. Enable/Disable 24 + 8 × n (n=0–60) ms Minimum Break Width Specifies the minimum BREAK width. 24 + 8 × n (n=0–188) Flash Width Specifies the duration time that the system requires to recognise as a switchhook flash.

  • Page 319

    3.2 PC Programming Parameter Description Value Range Wink Signal Time Out Selects the length of waiting time for the 64/128/256/512/1024/ Wink Signal after seizing a trunk. 2048/4096/8128 ms Note It is assignable only when Start Signal Type is set to "Wink". Start Signal Type Selects the start signal type.

  • Page 320

    3.2 PC Programming Configuration–Slot–Extension Common Parameter Description Value Range Slot Specifies the slot no. PBX No.–Slot No. (Card type is only extension.) KX-T7250 Transfer/ Selects T7250 Transfer/Hold Key Mode. Mode1/Mode2 Hold Key Mode (NE/SL/FR Reverse) SLT Pulse Dialling Selects the digit translation appropriate to Normal/Sweden/ Mode your area.

  • Page 321

    3.2 PC Programming Port Parameter Description Value Range Slot Refers to the slot no. (Display only) PBX No.–Slot No. (Card type is only extension.) Port Refers to the port no. (Display only) 1–8/16/32 Port Type Refers to the port type. (Display only) None/DPT/DPT (DXDP)/SLT/ S-Hybrid (XDP)/...

  • Page 322

    3.2 PC Programming Parameter Description Value Range DPT Attribute Type Specifies the DPT port attribute. Normal/D-XDP/DSS/ VM (DPT)/ PC Console Cabinet Specifies the cabinet number required only 1–4 when DPT port attribute is DSS or PC Console. Location No. Specifies the location number required only 1–8 when DPT port attribute is DSS or PC Console.

  • Page 323

    3.2 PC Programming Configuration–Slot–CSINF Common Parameter Description Value Range Master CS Port Specifies the Master CS port location. CS port location Radio System ID Specifies the radio system ID (Master CS ID informed from CS. ID). (Display only) Port Parameter Description Value Range Slot...

  • Page 324

    3.2 PC Programming Configuration–Slot–IP-Gateway Port Parameter Description Value Range Slot Specifies the slot no. PBX No.–Slot No. Port Refers to the port no. (Display only) Trunk Number Refers to the trunk number. (Display only) 1–512 (Auto-setting) Connection Refers to the status of port connection. INS/OUS (Display only) Command...

  • Page 325

    3.2 PC Programming Configuration–External Clock Priority Parameter Description Value Range Clock Configuration Priority No. 1–No. 8 Specifies the physical number of the BRI/ None/Slot no. PRI/T1/E1 card that provides External Clock pulse to the system in priority order. Note This programming is required to be installed if one BRI/PRI/T1/E1 card is installed.

  • Page 326: System

    3.2 PC Programming 3.2.2 System System–Basic System–Basic–Date & Time Parameter Description Value Range Year Enters the number of the year. 2000–2099 Month Enters the number of the month. 1–12 Date Enters the number of the day. 1–31 Week Selects the day of the week. Sun/Mon/Tue/Wed/ Thu/Fri/Sat Hour...

  • Page 327

    3.2 PC Programming System–Basic–Music Parameter Description Value Range Music Source Selects the source of Music Source 2 External/Internal 1/ Selection for Port 2 (Background Music 2). Internal 2 Music Source Selects the source of music on hold. Beep/Background Selection for Hold Music1–8 Music Source Selects the source of music during...

  • Page 328

    3.2 PC Programming Parameter Description Value Range Busy/Do Not Disturb Specifies the duration of Busy/Do Not Continue/0–15 s (DND) Reorder Tone Disturb (DND) Reorder Tone. Duration Time Reorder Tone Duration Specifies the reorder tone duration (PT 1–15 s Time (PT Handset Handset Mode).

  • Page 329

    3.2 PC Programming Parameter Description Value Range Trunk Timer Held Trunk Force Specifies the length of time to disconnect 5–30 min Disconnect Time the held trunk forcedly. Intercept Time Specifies the length of waiting time before 1–240 s activating IRNA (Intercept Routing No Answer).

  • Page 330

    3.2 PC Programming Parameter Description Value Range Recall Timer Hold Recall Time Specifies the length of waiting time before 1–240 s alerting the holding extension user using Held Call Reminder. A reminder tone is emitted every 5 seconds until the held call is retrieved, or until the caller hangs up.

  • Page 331

    3.2 PC Programming Parameter Description Value Range DISA Trunk-to-Trunk Specifies number of time to prolong the No Limit, 1–15 Call Times DISA trunk-to-trunk call. DISA Extend Time Specifies the length of time to prolong the 0–7 min DISA trunk-to-trunk call. DISA Progress tone Specifies the length of continuing time to 0–7 s...

  • Page 332

    3.2 PC Programming System–Time Service System–Time Service–System Parameter Description Value Range Table (1–8) Switch Mode Specifies the Day/Night switching mode. Manual/ Automatic Week Day & Day Start (Sunday- Lunch Setting Assigns if Day mode is used. Enable/Disable Saturday) & Night Day Start Specifies the start time for Day.

  • Page 333

    3.2 PC Programming System–Time Service–Holiday Parameter Description Value Range Holiday Mode Specifies the holiday mode. Day/Lunch/Break/ Night Holiday Schedule (1–24) Holiday Setting Assigns whether the Holiday schedule is Enable/Disable used. Start Date Specifies the start date. Month/Day End Date Specifies the end date. Month/Day System–Numbering Plan System–Numbering Plan–Extension...

  • Page 334

    3.2 PC Programming System–Numbering Plan–Feature Parameter Description Value Range Operator Call Specifies the feature number for calling the 1–4 digits consisting of operator. 0–9, or # Idle Trunk Access/ARS Specifies the feature number for making an outside call by ARS or Idle Trunk Access. Trunk Group Access Specifies the feature number for making an outside call by specifying a Trunk Group...

  • Page 335

    3.2 PC Programming Parameter Description Value Range Directed Call Pickup Specifies the feature number for picking up 1–4 digits consisting of the directed call. 0–9, or # TAFAS—Calls through Specifies the feature number for TAFAS— an External Pager Calls through an External Pager. Group Paging Answer Specifies the feature number for answering Group Paging.

  • Page 336

    3.2 PC Programming Parameter Description Value Range CLIP/COLP Specifies the feature number for CLIP/ 1–4 digits consisting of COLP (Calling Line Identification 0–9, or # Presentation/Connected Line Identification Presentation). MCID Specifies the feature number for MCID (Malicious Call Identification). ISDN-FWD Specifies the feature number for Call Forwarding (CF) on ISDN.

  • Page 337

    3.2 PC Programming Parameter Description Value Range Call Waiting—Intercom Specifies the feature number to enable Call 1–4 digits consisting of Calls Waiting on intercom calls. 0–9, or # Call Waiting—Trunk Specifies the feature number to enable Call Calls Waiting on trunk calls. Executive Override Specifies the feature number to set/cancel Deny set/cancel...

  • Page 338

    3.2 PC Programming System–Numbering Plan–Other PBX Access Code Parameter Description Value Range Other PBX 1–16 Specifies the access code to reach another Max. 3 digits consisting Access code PBX on the network. of 0–9, or # System–Numbering Plan–Quick Dialling Parameter Description Value Range Quick Dialling (1–80)

  • Page 339

    3.2 PC Programming System–Class of Service System–Class of Service–Basic Parameter Description Value Range Class of Service (1–64) TRS/Barring TRS/Barring Level In Day mode. 1–7 Lunch In Lunch mode. Break In Break mode. Night In Night mode. Extension Lock TRS/ Specifies the TRS/Barring level for 1–7 Barring Level extension lock.

  • Page 340

    3.2 PC Programming Parameter Description Value Range Operation Executive Busy Assigns to override the executive busy Enable/Disable Override status. Do Not Disturb (DND) Assigns to override the Do Not Disturb Enable/Disable Override (DND) status. OHCA Assigns to operate OHCA. Enable/Disable Door Open Assigns to operate Door Open.

  • Page 341

    3.2 PC Programming System–Class of Service–Trunk Group Parameter Description Value Range Class of Service (1–64) Day Time (1–64) Outgoing Setting Assigns a trunk group for outgoing calls. Double-click to enable Lunch Time (1–64) Outgoing Setting Assigns a trunk group for outgoing calls. Double-click to enable Break Time (1–64) Outgoing Setting...

  • Page 342

    3.2 PC Programming System–PT System–PT–Common Parameter Description Value Range Time Display (12H/ Assigns the time mode on the display. 12H/24H 24H) Personal Password & Selects the display mode of personal Secret/Indicate Display Mode password. Date Display Selects the date format. Day-Month/Month-Day LED Indication—Call Selects the LED indication pattern of Call...

  • Page 343

    3.2 PC Programming System–Ring System–Ring–Common Parameter Description Value Range SLT Ring Mode Selects the SLT ring mode. 5120/4992/3840/2976 SLT Ring Type Selects the SLT ring frequency. 20/25 Hz System–Ring Pattern Table Ring Pattern Table Trunk Parameter Description Value Range Ring Pattern Table (1–8) Trunk Call Ring Type Trunk Group (1–64) Selects the ring type for trunk group.

  • Page 344

    3.2 PC Programming Ring Pattern Table Others Parameter Description Value Range Ring Pattern Table (1–8) Ring Type Extension Selects the ringing pattern for the Single/Double/Triple/ extension. Option1/Option2 Timed Reminder Alarm Selects the ringing pattern for Timed Single/Double/Triple/ Reminder Alarm. Option1/Option2 Callback Selects the ringing pattern for Callback.

  • Page 345

    3.2 PC Programming System–Tone System–Tone–Common Parameter Description Value Range Confirmation Tone 1 Assigns the confirmation tone 1 (Voice Call/ Enable/Disable (Voice Call/ Doorphone). Doorphone) Confirmation Tone 2 Assigns the confirmation tone 2 (Paging/ Enable/Disable (Paging/Auto Answer) Auto Answer). Confirmation Tone 3–1 Assigns the confirmation tone 3–1 when Enable/Disable sending a call.

  • Page 346

    3.2 PC Programming System–Tone–Tone Pattern Assignment Parameter Description Value Range Tone Pattern Assignment [0–6] Confirmation Tone (1, 2, 3–1, 3–2, 4–1, 4–2 and 5), [7] Warning Tone, [8–15] Dial Tone (1–A, 1–B, 2–A, 2–B, 3–A, 3–B, 4–A and 4–B), [16, 17] Busy Tone 1 and 2, [18, 19] Reorder Tone 1 and 2, [20, 21] Ringback Tone 1 and 2, [22] Do Not Disturb (DND) Tone, [23] Trunk Warning Tone, [24] Hold Alarm, [25] Call Waiting Tone, [26, 27] Conference Tone 1 and 2, [28] Hold Tone, [29–39] Reserved...

  • Page 347

    3.2 PC Programming System–Outgoing Message (OGM) Parameter Description Value Range 15 s × 64/30 s × 32/ Outgoing Message Specifies the length time and number of 60 s × 16 (OGM) Recording time to record the outgoing message Time and Number (OGM).

  • Page 348

    3.2 PC Programming Parameter Description Value Range Trunk Call Limitation Selects the trunk call limitation which is a Outgoing/ system programmable feature that Outgoing + Incoming disconnects an Trunk call when a specified timer expires. Automatic Call Hold by Selects the treatment for the caller in Hold/Disconnect INTERCOM/CO/G-DN Automatic Call Hold by INTERCOM/CO/G-...

  • Page 349

    3.2 PC Programming 3.2.3 Group Group–Trunk Group Group–Trunk Group–Main Parameter Description Value Range Trunk Group (1–64) Group Name Specifies the trunk group name. Max. 20 characters Common Class of Service Specifies COS. 1–64 Line Hunting Order Specifies the hunting sequence of idle lines High to Low/ on a trunk group basis.

  • Page 350

    3.2 PC Programming Parameter Description Value Range Timer Trunk-to-Trunk Call Specifies the maximum time allowed for a None/1–60 min Duration Time trunk-to-trunk call. Extn.-to-Trunk Call Specifies the maximum time allowed for a None/1–60 min Duration Time extension-to-trunk call. Forced Disconnection Specifies the maximum time allowed for None/1–4 min Time (No Response)

  • Page 351

    3.2 PC Programming Group–Extension Group Parameter Description Value Range Extension Group (1–128) Extn. Group Name Specifies the extension group name. Max. 20 characters Tenant Number Specifies the tenant number. 1–8 Group–Pickup Group Parameter Description Value Range Pickup Group (1–64) Extension Group (1–128) Pickup Group Member Selects whether the extension group belongs to the pickup group.

  • Page 352

    3.2 PC Programming Group–Paging Group–Assign Output Parameter Description Value Range Paging Group (1–32) Output (1–8) Paging Group Specifies whether output port belongs to Double click to enable the paging group. Group–Paging Group–Assign Outgoing Message (OGM) Parameter Description Value Range Paging Group (1–32) Outgoing Message Specifies the outgoing message number for None/1–64...

  • Page 353

    3.2 PC Programming Parameter Description Value Range Queuing Overflow Intercept Routing Destination In Day mode. Max. 32 digits including , # and PF Lunch In Lunch mode. Break In Break mode. Night In Night mode. Queuing Call Limit Specifies the number of calls that may None/1–30 queue.

  • Page 354

    3.2 PC Programming Parameter Description Value Range Call Forwarding (FWD) Setting Trunk Call Forwarding Assigns if Trunk calls are forwarded. On/Off (FWD) Set Trunk Call Forwarding Specifies the destination to forward the Max. 32 digits including (FWD) Number trunk call. , # and PF Intercom Call Assigns if intercom calls are forwarded.

  • Page 355

    3.2 PC Programming Group–Incoming Call Distribution Group–Queuing Time Table Parameter Description Value Range Queuing Time Table (1–64) ( = Incoming Call Distribution Group) Sequence (1–16) Specifies the sequence of events during None/Intercept/ queuing. Disconnect/ Sequence 1–16/ Outgoing Message (OGM) 1–64/ Wait 5 ×...

  • Page 356

    3.2 PC Programming Group–VM (DPT) Group–VPS Trunk Group No. (for Recall) Parameter Description Value Range VPS Trunk Group (1–48) VPS Trunk Group No. Specifies the trunk group number when a 1–48 for Recall call returns to the VPS by Recall. Group–VM (DTMF) Group Group–VM (DTMF) Group–Common Parameter...

  • Page 357

    3.2 PC Programming Parameter Description Value Range Voice Mail (VM) DTMF Command Recording Message Specifies the Recording Message Max. 16 digits including command. This command is transmitted to 0–9, and # a VM port when a call is forwarded, intercepted or rerouted to the VM port. Listening Message Specifies the Listening Message command.

  • Page 358

    3.2 PC Programming Group–VM (DTMF) Group–Group Information Parameter Description Value Range Voice Mail (VM) Group 1–2 Floating Extension Specifies VM Floating extension number. Extension Number Number Group Name Specifies the group name. Max. 20 characters Type Selects the service type. AA/VM VM Port (1–12) Specifies the VM port number.

  • Page 359: Line

    3.2 PC Programming 3.2.4 Line Line–Trunk Line Parameter Description Value Range Trunk Number (1–128) Physical Location Slot Refers to the slot position. (Display only) PBX No.–Slot No. Port Refers to the port no. (Display only) Channel number Specifies the channel number. BRI4/BRI8 (0, 1)/ PRI23 (0–22)/ PRI30 (0–29)/...

  • Page 360

    3.2 PC Programming Parameter Description Value Range Basic Extension Group Specifies the extension group. PBX1:1–32/ Assignment PBX2:33–64/ PBX3:65–96/ PBX4:97–128 Group Name Refers to the group name. (Display only) Max. 20 characters Specifies the COS. 1–64 Ring Pattern Specifies the ringing pattern table for 1–8 incoming calls.

  • Page 361

    3.2 PC Programming Parameter Description Value Range Option 2 Call Pickup Deny Assigns Call Pickup Deny mode. set/cancel Executive Busy Assigns Executive Busy Override Deny set/cancel Override Deny feature. Incoming Call Log Lock Assigns whether to lock the incoming call Unlock/Lock log.

  • Page 362

    3.2 PC Programming Parameter Description Value Range Display Language Specifies the LCD display language (5 English (Second languages). language is displayed as a factory default.) Character input mode Selects the character input mode. Alphabet/ Expansion alphabet/ Greek alphabet/ Cyrillic alphabet Incoming Call Selects the incoming call displayed Caller ID and Name/...

  • Page 363

    3.2 PC Programming Parameter Description Value Range Call Forwarding (FWD)/Do Not Disturb (DND) Setting Trunk Call Forwarding Assigns the Call Forwarding (FWD) set on On/Off (FWD) Set trunk calls. Trunk Do Not Disturb Assigns the Do Not Disturb (DND) set on On/Off (DND) Set trunk calls.

  • Page 364

    3.2 PC Programming Line–Extension/Digital Wireless Extension–Personal Speed Dialling Parameter Description Value Range Extension * This program is not intended for DWX. Extension Number Specifies the extension number. Extension Number Extension Name Specifies the extension name. Max. 20 characters Personal Speed Dialling (0–9) Name Specifies Personal Speed Dialling name.

  • Page 365

    3.2 PC Programming Detail Parameter Description Value Range S-CO button Trunk Number Specifies the trunk number. 1–512 Tone Specifies the tone type. 1–48 G-CO button * Trunk Group Specifies the trunk group number. 1–64 Number Tone Specifies the tone type. 1–48 L-CO button * Tone...

  • Page 366

    3.2 PC Programming Parameter Description Value Range Call Park button Park Type Specifies the park type. None/Automatic/ Specify Park Number Specifies the park number. None/0–99 Call Log button Extension Number Specifies the extension number. None/ Extension Number Log-in button Log-in Type Specifies the log-in type.

  • Page 367

    3.2 PC Programming Parameter Description Value Range Two-way Record button Voice Mail (VM) Specifies the VM extension number. Extension Number Extension Extension Number Specifies the extension number of None/Extension message recording. Number Specifies the Live Call Screening (LCS) button LCS Cancel Specifies the LCS Cancel button Voice Mail Transfer button Extension Number...

  • Page 368

    3.2 PC Programming Line––DSS Console Line–DSS Console–Setting Parameter Description Value Range DSS Console 1–8 (Cabinet 1) Paired Extension Refers to the paired extension number and name. (Display only) DSS Console Refers to the DSS console type. KX-T7040/KX-T7240/ (Display only) KX-T7440/KX-T7441/ KX-T7540/KX-T7541/ KX-T7640 Line–DSS Console–DSS Key...

  • Page 369

    3.2 PC Programming Line–Doorphone Parameter Description Value Range Doorphone (1–64) Physical Location Slot Refers to the slot position. (Display only) PBX No.–Slot No. Port Refers to the port no. (Display only) 1–4 Name Specifies the doorphone name. Max. 20 characters Doorphone destination In Day mode.

  • Page 370

    3.2 PC Programming Line–Outgoing Message (OGM) Parameter Description Value Range Outgoing Message (OGM) (1–64) Floating Extension Specifies the floating extension number. Extension Number Number Name Specifies the name. Max. 20 characters Tenant (1–8) Assigns the tenant to which you are going IN/OUT to assign this outgoing message (OGM).

  • Page 371: Feature

    3.2 PC Programming 3.2.5 Feature Feature–Speed Dialling & Caller ID Table Parameter Description Value Range System Speed Dialling & Caller ID Caller ID Specifies Caller ID of the originating party. Max. 32 digits Name Specifies the name of the originating party. Max. 20 characters Destination Specifies CLI destination.

  • Page 372

    3.2 PC Programming Feature–Verified Code Parameter Description Value Range Verified Code (1–1000) Verified User Code Specifies the user code that must be used. Max. 4 digits Verified User Name Specifies the user name of the verified Max. 20 characters code. Verified Password Specifies the acceptable password.

  • Page 373

    3.2 PC Programming Feature–Charge Parameter Description Value Range Charge Margin Specifies a margin to be applied to the 0–99.99 telephone charges when printed on the Check-out sheet. Tax rate Tax 1 Specifies a tax rate which applies to 0–99.99 telephone charges. Tax 2 Specifies a tax rate which applies to minibar 0–99.99...

  • Page 374

    3.2 PC Programming Feature–Hotel Parameter Description Value Range Hotel Operator Operator 1 Specifies the operator 1. Extension Number Operator 2 Specifies the operator 2. Extension Number Operator 3 Specifies the operator 3. Extension Number Operator 4 Specifies the operator 4. Extension Number Hotel Telephone Cost Assigns if call details are printed with the...

  • Page 375

    3.2 PC Programming Parameter Description Value Range Printout Footer Footer 1 Print Assigns printing or not printing. Printing/Not Printing Data Specifies the sentence in the print out data. Max. 80 characters Footer 2 Print Assigns printing or not printing. Printing/Not Printing Data Specifies the sentence in the print out data.

  • Page 376

    3.2 PC Programming Feature–Tenant Parameter Description Value Range Tenant (1–8) System Speed Dialling Boundary From Specifies the start number. 000–999 Specifies the last number. The last number must be larger than the start number. Verified Code Boundary From Specifies the start number. 000–999 Specifies the last number.

  • Page 377: Toll Restriction (trs)/call Barring (barring)

    3.2 PC Programming 3.2.6 Toll Restriction (TRS)/Call Barring (Barring) TRS/Barring–Denied Code Parameter Description Value Range TRS/Barring Level Selects a TRS/Barring level. 2–6 Deny Code (1–100) Specifies the TRS/Barring deny codes. Max. 7 digits TRS/Barring–Exception Code Parameter Description Value Range TRS/Barring Level Selects a TRS/Barring level.

  • Page 378: Automatic Route Selection (ars)

    3.2 PC Programming 3.2.7 Automatic Route Selection (ARS) ARS–System Parameter Description Value Range ARS Mode Selects whether to use ARS (Automatic Off/Local Access/ Route Selection) or not. All Access No Carrier Access Selects what happens when the system Local Access/ code Operation does not find the carrier code.

  • Page 379

    3.2 PC Programming ARS–Routing Plan Priority Parameter Description Value Range Routing Plan (1–16) Time Table (Sun–Sat) Time-A Priority (1–6) Specifies the carrier priority (1–6). None/1–10 Time-B Priority (1–6) Specifies the carrier priority (1–6). None/1–10 Time-C Priority (1–6) Specifies the carrier priority (1–6). None/1–10 Time-D Priority (1–6)

  • Page 380: Private Network

    3.2 PC Programming 3.2.8 Private Network Private Network–Common Parameter Description Value Range PBX Code Specifies the identity of PBX. Max. 7 digits Private Network–TIE Routing Plan Table Parameter Description Value Range TIE Routing Plan Table (1–32) Leading Digits Specifies the leading one, two or three Max.

  • Page 381: Incoming Call

    3.2 PC Programming 3.2.9 Incoming Call Incoming Call–DIL/DDI/DID/TIE Parameter Description Value Range Trunk Port (1–128) Slot Refers to PBX No.–Slot No. (Display only) Port Refers to the port no. (Display only) Channel number Specifies the channel number. BRI4/BRI8 (0, 1)/ PRI23 (0–22)/ PRI30 (0–29)/ Other cards (0)

  • Page 382

    3.2 PC Programming Parameter Description Value Range CLI (Calling Line Identification) Ring Destination In Day mode. Enable/Disable Lunch In Lunch mode. Break In Break mode. Night In Night mode. DIL Destination In Day mode. Extension Number Lunch In Lunch mode. Break In Break mode.

  • Page 383

    3.2 PC Programming Incoming Call–DDI/DID Table Parameter Description Value Range DID/DDI Table (1–1000) Number Specifies DID/DDI number Max. 32 digits Name Specifies DID/DDI name Max. 20 characters CLI Ring Routing In Day mode. Enable/Disable Lunch In Lunch mode. Break In Break mode. Night In Night mode.

  • Page 384

    3.2 PC Programming Incoming Call–MSN Parameter Description Value Range Slot Refers to PBX No.–Slot No. (Display only) Port Refers to the port no. (Display only) Incoming Type Selects how the incoming trunk call is DIL/DDI(DID)/MSN routed to the destination within the system. Location (1–10) Number Specifies the MSN number.

  • Page 385: Maintenance

    3.2 PC Programming 3.2.10 Maintenance Maintenance–SMDR Parameter Description Value Range Type Specifies the type of SMDR printout. Type A/Type B/Type C Port Specifies the port used for SMDR. None/ RS-232C 1/ RS-232C 2/ RS-232C 3/ RS-232C 4/ USB 1/USB 2/ USB 3/USB 4 Page Length Specifies the number of lines per page.

  • Page 386

    3.2 PC Programming Parameter Description Value Range Privacy Mode Specifies the printing type of dialled Dialled Number/ number. Print "X" Display Language Specifies the language shown on SMDR. English/4 Other Preinstalled Languages Date Format Selects the date format in SMDR. Month-Day-Year/ Day-Month-Year/ Year-Month-Day/...

  • Page 387

    3.2 PC Programming Maintenance–RS-232C Port Parameter Description Value Range RS-232C Port Parameter (1–4) New Line Selects the new line code. CR + LF/CR Baud Rate Selects the baud rate. 2400/4800/9600/ 19200/38400/57600/ 115200 bps Data Bits Selects the word length. Parity Selects the parity bit.

  • Page 388

    3.2 PC Programming Maintenance–Error–Alarm Information Parameter Description Value Range Error Log Information Assigns whether the error log information is Printing/Not Printing Print printed. Local Alarm Floating Number Specifies the floating extension number. Extension Number Feature Guide...

  • Page 389: Software Version

    3.2 PC Programming 3.2.11 Software Version Parameter Description MPR (Main Central Processing) software data (Display only) PBX No. Specifies the PBX number. Version Specifies the MPR (Main Central Processing) version. LPR (1–11) software data (Display only) Slot Specifies the slot no. Type Specifies the card type.

  • Page 390: Password Change

    3.2 PC Programming 3.2.12 Password Change Parameter Description Value Range System Password Specifies the system password. 4–10 digits User Password Specifies the user password. 4–10 digits Manager Password Specifies the manager password. 4–10 digits Feature Guide...

  • Page 391

    3.3 PT Programming PT Programming Required Telephone/Extension A PT with multiline display (e.g., KX-T7636 6-line display) is required for the system programming. The extension must be in a COS permitted "System & Personal Programming" or the extension connected to the smallest port number. System programming allows only one extension user to enter at any time.

  • Page 392

    3.3 PT Programming Entering System Programming mode System Programming enables the extension user to set the time, call destination and all sorts of system conditions within the limits of available programming. The dealer or manager can also set up a desired parameters for user programming. It is necessary to enter the relevant password to start programming.

  • Page 393: Entering Characters

    3.3 PT Programming Entering Characters To store a name or message, you can enter the following characters. Those tables show you the characters available on each button. To change to another table, press the Message button. Table 1 (Standard Display) Times Buttons "...

  • Page 394: Basic Programming, Extension Number, Extension Name

    3.3 PT Programming Basic Programming Date & Time [000] Year Month 01–12 00–99 01–31 NEXT ENTER Minute Hour 00–59 00–23 ENTER NEXT ENTER (HOLD) System Speed Dialling Number [001] Telephone No. Speed Dialling No. 000–999 32 digits ENTER ENTER All–Not stored To the Next Speed Dialling No.

  • Page 395: Operator Assignment

    3.3 PT Programming Personal Password [005] Extn. No. Password Max. 5 digits Max. 10 digits ENTER ENTER Operator Assignment [006] Extn. No. Time No. 1 Day/2 Lunch/ 1–5 digits ENTER ENTER 3 Break/4 Night Console and Paired Telephone Assignment [007] Console No.

  • Page 396: Charge Rate Per Unit

    3.3 PT Programming Charge Rate per Unit [012] Trunk Group No. Charge Rate Max. 8 digits 01–64 ENTER ENTER including decimal point All trunk lines–1.00 Feature Guide...

  • Page 397: System Programming, Flexible Numbering

    3.3 PT Programming System Programming Flexible Numbering [100] Location No. Feature No. 01–36 4 digits (Default)List ENTER ENTER (HOLD) To the Next Location No. To the Desired Location No. NEXT CANCEL Time Service Switching Mode [101] SELECT (AUTO ANS) ENTER Manual/Auto ENTER Time Service Start Time...

  • Page 398: Manager Password

    3.3 PT Programming System Password for User [111] Password 4–10 digits ENTER ENTER 1234 Manager Password [112] Password 4–10 digits ENTER ENTER 1234 Verified Code Number [120] Location No. Verified code 0001–1000 Max. 4 digits ENTER ENTER Verified Code Name [121] Location No.

  • Page 399: Currency

    3.3 PT Programming Currency [131] Currency 3 chracters ENTER ENTER Main Processor Software Reference [190] MPR Version Reference ENTER Feature Guide...

  • Page 400: Hold Recall Time, Transfer Recall Time, Intercept Time, Hot Line Waiting Time

    3.3 PT Programming Time Programming Hold Recall Time [200] Time 0–240 s ENTER ENTER (HOLD) 60 s Transfer Recall Time [201] Time 1–240 s ENTER ENTER 60 s Intercept Time [203] Time 1–240 s ENTER ENTER 60 s Hot Line Waiting Time [204] Time 0–15 s...

  • Page 401: Disa Delayed Answer Time, Disa Intercept Time

    3.3 PT Programming Door Open Duration Time [207] Time 2–7 s ENTER ENTER Call Duration Count Start Time [208] Time 0–60 s ENTER ENTER DISA Delayed Answer Time [209] Time 0–30 s ENTER ENTER DISA Extend Time [210] Time 0–7 min ENTER ENTER 3 min...

  • Page 402: Exception Code, Ars Mode

    3.3 PT Programming TRS/Barring Line Routing Table Programming TRS/Barring Override by System Speed Dialling [300] SELECT (AUTO ANS) ENTER ENTER Disable/Enable (HOLD) TRS/Barring Denied Code [301] Level No. Location No. Denied code 2–6 001–100 Max. 16 digits ENTER ENTER To the Next Location No. To the Desired Location No.

  • Page 403: Ars Exception Number, Ars Routing Plan Time Table, Ars Carrier Name

    3.3 PT Programming ARS Leading Digits [321] Location No. Leading Digit No. 0001–1000 32 digits ENTER ENTER ARS Routing Plan Number [322] Location No. ARS Plan No. 0001–1000 01–16 ENTER ENTER ARS Exception Number [325] Location No. Exception No. 001–200 Max.

  • Page 404: Ars Outgoing Trunk Group For Carrier Access

    3.3 PT Programming ARS Outgoing Trunk Group for Carrier Access [351] Carrier Table No. Trunk Group SELECT Disable/ 01–10 16 digits ENTER ENTER Enable ARS Removed Digits for Carrier Access code [352] Carrier Table No. Digits to delete 01–10 0–15 ENTER ENTER ARS Added Number for Carrier Access code...

  • Page 405: Trunk Group

    3.3 PT Programming Trunk Programming Trunk Connection [400] Slot No. Port No. SELECT (AUTO ANS) 101–110 01–64 ENTER No Connect/ ENTER (HOLD) Connect To the Next Port No. To the Desired Port No. NEXT CANCEL Note To confirm the Trunk connection and programming using a PT, dial [ ] [3] [7] + Trunk Access number (3 digits).

  • Page 406: Lcot Pause Time

    3.3 PT Programming LCOT Pulse Speed [411] Slot No. Port No. SELECT 101–110 01–16 Low/High ENTER ENTER LCOT DTMF Duration [412] Slot No. Port No. SELECT 101–110 01–16 80/160ms ENTER ENTER LCOT CPC Signal Detection Time—Outgoing [413] Slot No. Port No. Mode No.

  • Page 407: Lcot Disconnect Time

    3.3 PT Programming LCOT Flash Time [417] Slot No. Port No. SELECT 101–110 01–16 None/80/96/112/ ENTER ENTER 300/ 600/900/ 1200 ms/option LCOT Disconnect Time [418] Slot No. Port No. SELECT 101–110 01–16 0.5/ 1.5/ ENTER ENTER 2.0/4.0/12.0 s BRI Automatic Configuration [420] Slot No.

  • Page 408: Bri Configuration

    3.3 PT Programming BRI Layer 2 Active Mode [425] Slot No. Port No. SELECT 101–110 01–08 Permanent/ ENTER ENTER Call by call BRI Configuration [426] Slot No. Port No. SELECT 101–110 01–08 P-P/P-MP ENTER ENTER BRI TEI Mode [427] Slot No. Port No.

  • Page 409: Did Number, Did Name, Did Destination, Host Pbx Access Code

    3.3 PT Programming DID Number [451] Location No. DDI No. 0001–1000 32 digits ENTER ENTER DID Name [452] Location No. Name 0001–1000 20 characters ENTER ENTER DID Destination [453] Time No. Location No. Destination No. 1 Day/2 Lunch/ 0001–1000 1–5 digits 3 Break/4 Night ENTER ENTER...

  • Page 410: Disa Silence Detection, Caller Id Signal Type

    3.3 PT Programming Trunk-to-Trunk Call Duration Time [473] Trunk Group No. Time 01–64 01–60 min ENTER ENTER 10 min DISA Silence Detection [475] Trunk Group No. SELECT 01–64 No Detect/ ENTER ENTER Detect DISA Continuous Tone Detection [476] Trunk Group No. SELECT 01–64 No Detect/...

  • Page 411: Cos Programming

    3.3 PT Programming COS Programming Outgoing Trunk Group Number [500] Time No. COS No. 1 Day/2 Lunch/ 01–64 ENTER 3 Break/4 Night Trunk Group No. SELECT (AUTO ANS) 01–64 Disable/ Enable ENTER (HOLD) To the Next Trunk Group No. To the Desired Trunk Group No. NEXT CANCEL TRS/Barring Level...

  • Page 412: Executive Busy Override Deny, Dnd Override, Account Code Mode, Manager Assignment

    3.3 PT Programming Executive Busy Override [505] COS No. SELECT Disable/ 01–64 ENTER ENTER Enable Executive Busy Override Deny [506] COS No. SELECT Disable/ 01–64 ENTER ENTER Enable DND Override [507] COS No. SELECT Disable/ 01–64 ENTER Enable ENTER Account Code Mode [508] COS No.

  • Page 413: Wireless Xdp Parallel Mode For Paired Telephone, Programming Mode Level

    3.3 PT Programming Door Open Assignment [512] COS No. SELECT Disable/ 01–64 ENTER Enable ENTER Time Service Switching Mode [514] COS No. SELECT Disable/ 01–64 ENTER ENTER Enable Wireless XDP Parallel Mode for Paired Telephone [515] COS No. SELECT 01–64 Disable/ ENTER ENTER...

  • Page 414: Extension Programming, Class Of Service, Extension Intercept Destination

    3.3 PT Programming Extension Programming XDP Assignment [600] Slot No. Port No. SELECT (AUTO ANS) 101–111 01–08 Off/On (HOLD) ENTER ENTER To the Next Port No. To the Desired Port No. NEXT CANCEL VPS/DSS Console/PC Console Assignment [601] Slot No. Port No.

  • Page 415: Incoming Call Distribution Group Floating Extension Number, Incoming Call Distribution Group Name

    3.3 PT Programming Call Forwarding—No Answer Time [605] Extn. No. Time 1–120 s 1–5 digits ENTER ENTER 15 s CLIP/COLP Number Assignment [606] Extn. No. CLIP/COLP No. Max. 16 digits 1–5 digits ENTER ENTER Incoming Call Distribution Group Extension Number Incoming Call [620] Location No.

  • Page 416: Incoming Call Distribution Group Type

    3.3 PT Programming Incoming Call Distribution Group Type Incoming Call [624] SELECT Distribution Ring/ Group No. ENTER ENTER UCD/Hunt 01–64 Overflow Destination on Time Out Incoming Call [625] Destination No. Time No. Distribution Max. 32 digits 1 Day/2 Lunch/ Group No. ENTER 3 Break/4 Night 01–64...

  • Page 417: Queuing Time Table, Maximum Number Of Agents

    3.3 PT Programming Queuing Hurry-up Level Incoming Call [629] Hurry-up Level Distribution None/0–30 Group No. ENTER ENTER 01–64 Queuing Time Table Number Incoming Call [630] Time No. Table No. Distribution 1 Day/2 Lunch/ None, 01–64 Group No. ENTER 3 Break/4 Night 01–64 ENTER Queuing Time Table...

  • Page 418: Vm Group Floating Extension Number, Idle Extension Hunting Type

    3.3 PT Programming Paging Group for External Pager [641] Paging Group No. External Pager No. SELECT 1–2 01–32 ENTER ENTER Pickup Group for Extension Group [650] Pickup Group No. Extn. Group No. SELECT 001–128 1–64 ENTER ENTER VM Group Floating Extension Number [660] VPS (DPT) Group No.

  • Page 419: Dwx (digital Wireless Extension) Registration

    3.3 PT Programming DWX (Digital Wireless Extension) Registration [690] DWX No. Extn. No. 001–128 1–5 digits ENTER ENTER Using the KX-TD7690 When the DWX has not been registered yet. Push F3 Push power C.Tone key for 2 button for 2 seconds seconds.

  • Page 420: Dwx Termination

    3.3 PT Programming Push power button Function Select Select for 2 seconds. button "Setting Handset". "REGISTRATION". PS PIN C.Tone Select Function Choose "Base 4 digits "Register H/set". button unit No. 1–4". DWX Termination [691] DWX No. 001–128 ENTER ENTER DWX PIN Registration [692] DWX No.

  • Page 421: External Pager Floating Extension Number, Doorphone Call Destination

    3.3 PT Programming Resource/Interface Programming External Pager Floating Extension Number [700] Pager No. Extn. No. 1–2 1–5 digits (HOLD) ENTER ENTER To the Next Pager No. To the Desired Pager No. NEXT CANCEL Music Source Selection for Port 2 [710] SELECT (AUTO ANS) External/...

  • Page 422: Disa Security Mode

    3.3 PT Programming Outgoing Message (OGM) Floating Extension Number [730] Message No. Extn. No. 01–64 1–5 digits ENTER ENTER Outgoing Message (OGM) Name [731] Message No. Name 01–64 Max. 20 characters ENTER ENTER DISA Security Mode [732] SELECT None/ Trunk/All ENTER ENTER Feature Guide...

  • Page 423: New Line

    3.3 PT Programming SMDR & Maintenance Programming New Line [800] Location SELECT (AUTO ANS) ENTER ENTER CR+LF/CR (HOLD) Baud Rate [800] Location SELECT 2400/4800/ 9600/ 19200/38400/57600/ ENTER ENTER 115200 bps Data Bits [800] Location SELECT 8 bits ENTER ENTER Parity [800] Location SELECT...

  • Page 424: Smdr Page Length, Smdr Skip Perforation, Smdr Outgoing Call Printing, Smdr Incoming Call Printing

    3.3 PT Programming SMDR Page Length [802] Page length 4–99 line ENTER ENTER SMDR Skip Perforation [803] Skip Perforation 0–95 lines ENTER ENTER SMDR Outgoing Call Printing [804] SELECT No print/ ENTER ENTER Print SMDR Incoming Call Printing [805] SELECT No print/ ENTER ENTER...

  • Page 425: Slot Card Type Reference, Slot Card Deletion

    3.3 PT Programming Slot Card Programming Slot Card Type Reference [900] Slot No. Card Name 101–111 Reference only (HOLD) ENTER Reference only Slot Card Deletion [901] Slot No. Delete 101–111 101–111 ENTER ENTER To the Next Slot No. To the Desired Slot No. OPB3 Option Card Type Reference [902] Slot No.

  • Page 426

    3.3 PT Programming Feature Guide...

  • Page 427: Index

    Index Section 4 Index...

  • Page 428

    Index Absent Message 151, 395 Background Music (BGM) 134 Account Code Entry 78 Basic Programming 394 Account Code Mode 412 Baud Rate 423 Administrative Information Output Features BGM—External 134 Boss & Secretary feature 59 Advice of Charge (AOC) 166 BRI Automatic Configuration 407 Agent Operation 353 BRI Configuration 408 Alternate Calling—Ring/Voice 70...

  • Page 429

    Index Calling Line Identification (CLI) Distribution 25 Calling Line Identification Presentation (CLIP) Data Bits 423 Data Line Security 111 Calling Party Control (CPC) Signal Detection Date & Time 394 Decimal Point for Currency 398 Calling/Connected Line Identification Presen- Delayed Ringing 43, 415 tation (CLIP/COLP) 172 Denied Code Tables 92 Calling/Connected Line Identification Restric-...

  • Page 430

    Index DSP (Digital Signal Processor) Gain Adjust- Feature–Speed Dialling & Caller ID 371 ment 311 Feature–Tenant 376 DSS Console 368 Feature–Verified Code 372 DTMF Tone 305, 309, 317 Fixed Buttons 152 DWX (Digital Wireless Extension) Registration Flash 306, 310, 318 Flash/Recall/Terminate 112 DWX Directory 198 Flexible Buttons 156...

  • Page 431

    Index Intercept Routing—Overflow in an Incoming Call Distribution Group 49 Handover 195 Intercept Time 400 Hands-free Answerback 64 Intercom Call 70 Hands-free Operation 107 Internal Call Block 33 Headset Operation 110 Internal Call Features—SUMMARY 32 Hold Recall 120 Interrupt Redial 88 Hold Recall Time 400 Introduction 274 Holding Features 120...

  • Page 432

    Index Log-in/Log-out Monitor and Remote Control 53 Outgoing Message (OGM) 135, 137, 370 Outgoing Message (OGM) Floating Extension Number 422 Outgoing Message (OGM) Name 422 Main Processor Software Reference 399 Outgoing Trunk Group Number 411 Maintenance 385 Overflow Destination by Busy 416 Maintenance–Daily Test Setting 387 Overflow Destination on Time Out 416 Maintenance–Error–Alarm Information 388...

  • Page 433

    Index Queuing Hurry-up Level 417 System Data Control 256 Queuing Overflow 353 System Password for Dealer 397 Queuing Time Table 355, 417 System Password for User 398 Queuing Time Table Number 417 System Programming 397 Quick Dialling 90, 338 System Speed Dialling & Caller ID 371 Quick Setup 260 System Speed Dialling Name 394 System Speed Dialling Number 394...

  • Page 434

    Index Timed Reminder 212 Verified Code Password 398 Timer 350 VIP Call 48 Toll Restriction (TRS)/Call Barring (Barring) 92, Virtual Private Network (VPN) 235 Visual Caller ID 37 Toll Restriction (TRS)/Call Barring (Barring) VM Group Floating Extension Number 418 Features 92 Voice Mail (VM) DTMF Command 357 Tone Pattern Assignment 346 Voice Mail (VM) DTMF Status 356...

  • Page 435

    Index...

  • Page 436

    Kyushu Matsushita Electric Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This manual is copyrighted by Kyushu Matsushita Electric Co., Ltd. (KME). Under the applicable copyright laws, this manual may not be reproduced in any form, in whole or part,without the prior written consent of KME. Kyushu Matsushita Electric Co., Ltd.

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Kx-tda200

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