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Feature Guide
Hybrid IP-PBX
KX-TDA30/KX-TDA100
Model No.
KX-TDA200/KX-TDA600
Thank you for purchasing a Panasonic Hybrid IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDA30: PSMPR Software File Version 5.0000 or later
KX-TDA100/KX-TDA200: PMPR Software File Version 5.0000 or later
KX-TDA600: PLMPR Software File Version 5.0000 or later

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Table of Contents

   Summary of Contents for Panasonic KX-TDA200

  • Page 1 Please read this manual carefully before using this product and save this manual for future use. KX-TDA30: PSMPR Software File Version 5.0000 or later KX-TDA100/KX-TDA200: PMPR Software File Version 5.0000 or later KX-TDA600: PLMPR Software File Version 5.0000 or later...
  • Page 2 About this Feature Guide This Feature Guide is designed to serve as an overall feature reference for the Panasonic Hybrid IP-PBX. It explains what this PBX can do, and how to obtain the most out of its many features and facilities.
  • Page 3: Safety Notices

    Radio & Tele- communications Terminal Equipment (R&TTE) Directive 1999/5/EC. Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting: http://www.doc.panasonic.de...
  • Page 4 Some optional service cards, PTs, and features are not available in some areas. In the same respect, some optional service cards and features are available exclusively for the KX-TDA30, KX-TDA100, KX-TDA200, or KX-TDA600. Please consult your certified Panasonic dealer for more information. ® 3.2 Exclusive Features Table •...
  • Page 5 1.32.1 Computer Telephony Integration (CTI)) PC Phone/PC Console Features This PBX supports PC Phone and PC Console. These Panasonic CTI applications provide advanced features combining telephone and PC, such as the ability to display detailed caller information, including a photograph, on the screen of the PC when a call is received, or to dial a telephone number automatically just by selecting a name (1.32.2 PC Phone/PC Console).
  • Page 6 Introduction Parallelled Telephone Features By connecting telephones in parallel, you can increase the number of telephones connected to the PBX without adding additional extension cards. (® 1.11.9 Parallelled Telephone) Parallel Mode An SLT can be connected to an APT or DPT that is connected to a Super Hybrid port of the PBX. The SLT shares the same extension number with the APT or DPT.
  • Page 7: List Of Abbreviations

    List of Abbreviations List of Abbreviations CONR Connected Name Identification Restriction Automated Attendant Class of Service Automatic Call Distribution Calling Party Control Automatic Number Identification Cell Station Advice of Charge Call Transfer—by ISDN Analogue Proprietary Telephone Computer Telephony Integration Automatic Route Selection Direct Dialling In Background Music Direct Inward Dialling...
  • Page 8 List of Abbreviations Personal Identification Number G-CO P-MP Group-CO Point-to-multipoint Point-to-Point Incoming Call Distribution Primary Rate Interface IP-PT IP Proprietary Telephone Portable Station IRNA Intercept Routing—No Answer Proprietary Telephone ISDN Integrated Services Digital Network S-CO Single-CO L-CO Loop-CO Secondary Directory Number Live Call Screening Session Initiation Protocol Light Emitting Diode...
  • Page 9 List of Abbreviations VoIP Voice over Internet Protocol Virtual Private Network Voice Processing System EXtra Device Port Feature Guide...
  • Page 10: Table Of Contents

    Table of Contents Table of Contents 1 Call Handling Features ................15 Incoming Call Features ....................16 1.1.1 Incoming Trunk Call Features ..................16 1.1.1.1 Incoming Trunk Call Features—SUMMARY ...............16 1.1.1.2 Direct In Line (DIL) ......................20 1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI) ............22 1.1.1.4 Multiple Subscriber Number (MSN) Ringing Service ...........25 1.1.1.5...
  • Page 11 Table of Contents 1.5.4.8 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) ..........................97 1.5.4.9 Special Carrier Access Code ..................99 1.5.5 Seizing a Line Features ....................100 1.5.5.1 Seizing a Line Features—SUMMARY ...............100 1.5.5.2 Line Preference—Outgoing ..................101 1.5.5.3 Trunk Access ......................102 Memory Dialling Features ....................104...
  • Page 12 Table of Contents 1.13.4 Music on Hold .......................179 1.14 Conference Features ....................181 1.14.1 Conference Features ....................181 1.14.1.1 Conference Features—SUMMARY ................181 1.14.1.2 Conference ........................182 1.14.1.3 Privacy Release ......................184 1.15 Paging Features ......................185 1.15.1 Paging ..........................185 1.16 Broadcasting Features ....................187 1.16.1 Broadcasting ........................187 1.17 Optional Device Features .....................190 1.17.1...
  • Page 13 Table of Contents 1.25.1 Portable Station (PS) Connection ................285 1.25.2 PS Ring Group ......................287 1.25.3 PS Directory .........................291 1.25.4 PS Feature Buttons ......................292 1.25.5 Wireless XDP Parallel Mode ..................293 1.25.6 Virtual PS ........................296 1.26 Administrative Information Features ................298 1.26.1 Station Message Detail Recording (SMDR) ..............298 1.26.2 Printing Message ......................306 1.26.3...
  • Page 14 3.4.1 KX-TDA600 PLMPR Software File Version 3.1xxx ............440 3.4.2 KX-TDA600 PLMPR Software File Version 5.0xxx ............441 3.4.3 KX-TDA100/KX-TDA200 PMPR Software File Version 1.1xxx ........442 3.4.4 KX-TDA100/KX-TDA200 PMPR Software File Version 2.0xxx ........443 3.4.5 KX-TDA100/KX-TDA200 PMPR Software File Version 3.0xxx ........444 3.4.6...
  • Page 15: Call Handling Features

    Section 1 Call Handling Features Feature Guide...
  • Page 16: Incoming Call Features

    Available Networking Type for Each Optional Trunk Card Type Each trunk port of an optional trunk card can be assigned a networking type: Public, Private, or VPN (Virtual Private Network). ® 3.19 [1-1] Slot—Port Property - T1 Port (KX-TDA100/KX-TDA200/KX-TDA600 only)— Trunk Property ®...
  • Page 17 1.1.1 Incoming Trunk Call Features Networking Type Trunk Card Type Channel Type Public (DIL/DID/ Virtual Private Private (TIE) DDI/MSN) Network (VPN) SIP-GW — ü* ü*: Enable (default); ü: Enable ® 1.30.1 TIE Line Service ® 1.30.3 Virtual Private Network (VPN) Distribution Method One of the following methods can be assigned to each trunk port: Method...
  • Page 18 1.1.1 Incoming Trunk Call Features Feature Trunk Card Type Channel Type DID/DDI ü ü* E & M-C ü ü* E & M-P ü* ü E & M — ü* ü ü* ü ü ü* ü*: Enable (default); ü: Enable Available Destinations Destination Availability Wired Extension (PT/SLT/ISDN Extension/T1-OPX)
  • Page 19 If a destination is not assigned, the call is redirected to the operator. ® 1.1.1.7 Intercept Routing—No Destination PC Programming Manual References 3.19 [1-1] Slot—Port Property - T1 Port (KX-TDA100/KX-TDA200/KX-TDA600 only)— Trunk Property 3.25 [1-1] Slot—Port Property - E1 Port— Trunk Property 3.28 [1-1] Slot—Port Property - EM Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—...
  • Page 20: Direct In Line (dil)

    1.1.1 Incoming Trunk Call Features 1.1.1.2 Direct In Line (DIL) Description Provides automatic direction of an incoming trunk call to a preprogrammed destination. Each trunk has a destination for each time mode (day/lunch/break/night). [Method Flowchart] A trunk call is received. Does the call have its CLI* information and is CLI mode enabled for the trunk and the time mode?
  • Page 21 1.1.1 Incoming Trunk Call Features Note Tenant number and VM trunk group number can also be assigned in the DIL table. Tenant number is used to determine the time mode (day/lunch/break/night) for the corresponding trunk. VM trunk group number is used in Voice Mail DPT (Digital) Integration. Explanation: If a trunk call is received from trunk 01;...
  • Page 22: Direct Inward Dialling (did)/direct Dialling In (ddi)

    1.1.1 Incoming Trunk Call Features 1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI) Description Provides automatic direction of an incoming call with a DID/DDI number to a preprogrammed destination. Each DID/DDI number has a destination for each time mode (day/lunch/break/night). Incoming calls with DID/DDI numbers that match extension numbers at this PBX will be sent to the corresponding extension.
  • Page 23 1.1.1 Incoming Trunk Call Features Destination Location Name Lunch Lunch 0001 123-4567 John White Enable Disable 0002 123-2468 Tom Smith Enable Disable 0003 123-456 A company Enable Disable ® 12.3 [10-3] DDI / DID Table— DDI / DID Number ® [451] DID Number ®...
  • Page 24 1.1.1 Incoming Trunk Call Features received number matches several entries in the table, the call is directed to the destination of the first matching entry. [Example] If a call is received in Lunch mode; Received Number Destination Explanation 123-4567 Extn. 100 The PBX finds the match in location 0001 in the table after receiving "7".
  • Page 25: Multiple Subscriber Number (msn) Ringing Service

    1.1.1 Incoming Trunk Call Features 1.1.1.4 Multiple Subscriber Number (MSN) Ringing Service Description Provides automatic direction of an incoming ISDN-BRI (Basic Rate Interface) line call with an MSN to a preprogrammed destination. One ISDN-BRI port can support a maximum of 10 MSNs. Each MSN has a destination for each time mode (day/lunch/break/night).
  • Page 26 1.1.1 Incoming Trunk Call Features Destination Location Name Lunch Lunch 123- A Company Enable Disable 4567 123- C Company Enable Disable 2468 Note Tenant number and VM trunk group number can also be assigned in the MSN table. Tenant number is used to determine the time mode (day/lunch/break/night) for the corresponding MSN.
  • Page 27 1.1.1 Incoming Trunk Call Features 12.6 [10-4] MSN Table PT Programming Manual References [421] BRI DIL/DDI/MSN Selection [426] BRI Configuration Feature Guide References 1.1.1.5 Calling Line Identification (CLI) Distribution 2.2.3 Tenant Service 2.2.4 Time Service 3.1 Capacity of System Resources Feature Guide...
  • Page 28: Calling Line Identification (cli) Distribution

    1.1.1 Incoming Trunk Call Features 1.1.1.5 Calling Line Identification (CLI) Distribution Description Directs an incoming trunk call to a preprogrammed destination when the caller’s identification number (e.g., Caller ID) matches the number in the System Speed Dialling Table that is used as the Caller ID Table. Each Caller ID number (telephone number for each System Speed Dialling number) can have its own destination.
  • Page 29 1.1.1 Incoming Trunk Call Features Conditions • Automatic Caller ID Number Modification The Caller ID number is used after modification by the Automatic Caller ID Number Modification. (® 1.18.1 Caller ID) PC Programming Manual References 12.2 [10-2] DIL Table & Port Settings—CLI for DIL— CLI Ring for DIL—Day, Lunch, Break, Night 12.3 [10-3] DDI / DID Table—...
  • Page 30: Intercept Routing

    1.1.1 Incoming Trunk Call Features 1.1.1.6 Intercept Routing Description Provides automatic redirection of incoming trunk and intercom calls. There are three types of Intercept Routing as follows: Feature Description Intercept Routing—No Answer If a called party does not answer a call within a preprogrammed time (IRNA) period (IRNA Timer), the call is redirected to the preprogrammed des- tination.
  • Page 31 1.1.1 Incoming Trunk Call Features When the original destination is: The Available Intercept Destination is: • The ICD Group Overflow destination assigned to the ICD Group group. (® 1.2.2.6 Overflow Feature) ® 5.13 [3-5-1] Incoming Call Distribution Group— Group Settings—Overflow No Answer— Time out &...
  • Page 32 1.1.1 Incoming Trunk Call Features Programming Example "600" is an example of a <Forward Destination of Virtual PS> Floating Extension No. for the External Pager Ext. No. of the Virtual PS FWD Destination 2001 <Intercept Destination of Virtual PS> Intercept Destination Ext.
  • Page 33 The time modes that are selected for trunk calls arriving at extensions and VM groups are decided on a tenant basis. • KX-TDA30/KX-TDA100/KX-TDA200 only When an intercom, trunk, or DISA call is received by an extension and forwarded (e.g., FWD—All Calls) to an outside destination, and the outside destination is busy or does not answer, the Intercept Routing feature can be used.
  • Page 34 1.1.1 Incoming Trunk Call Features PT Programming Manual References [203] Intercept Time [604] Extension Intercept Destination [625] Destination for Overflow Time Expiration Feature Guide References 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) Feature Guide...
  • Page 35: Intercept Routing-no Destination

    1.1.1 Incoming Trunk Call Features 1.1.1.7 Intercept Routing—No Destination Description Provides automatic redirection of incoming trunk calls that do not have a destination assigned. The intercept destination is an operator (tenant/PBX). Conditions • Intercept Routing—No Destination on/off The Intercept Routing—No Destination feature can be enabled or disabled through system programming. If disabled, a reorder tone will be sent to the caller.
  • Page 36: Internal Call Features

    1.1.2 Internal Call Features 1.1.2 Internal Call Features 1.1.2.1 Internal Call Features—SUMMARY Description The following types of internal calls are available: Feature Description & Reference Intercom Call A call from one extension to another. ® 1.5.3 Intercom Call Doorphone Call When a call from a doorphone reaches its destination, the recipient can talk to the visitor.
  • Page 37 1.1.2 Internal Call Features PT Programming Manual References [720] Doorphone Call Destination Feature Guide...
  • Page 38: Internal Call Block

    1.1.2 Internal Call Features 1.1.2.2 Internal Call Block Description Internal calls can be restricted on a COS basis. This is done by specifying which COS destinations are blocked for each COS. [Programming Example] Called Party Caller COS 1 COS 2 COS 3 COS 1 COS 2...
  • Page 39 1.1.2 Internal Call Features PC Programming Manual References 4.13 [2-7-3] Class of Service—Internal Call Block— COS Number of the Extension Which Receive the Call from Other Extension 1–64 5.13 [3-5-1] Incoming Call Distribution Group—Group Settings—Main— 6.1 [4-1-1] Wired Extension—Extension Settings—Main— 6.10 [4-2-1] Portable Station—Extension Settings—Main—...
  • Page 40: Incoming Call Indication Features

    1.1.3 Incoming Call Indication Features 1.1.3 Incoming Call Indication Features 1.1.3.1 Incoming Call Indication Features—SUMMARY Description Incoming calls are indicated by various methods as follows: Type Feature Description & Reference Ring Tone Ring Tone Pattern Se- A telephone rings when receiving a call. The ring tone lection patterns can be changed for each incoming call type.
  • Page 41: Ring Tone Pattern Selection

    1.1.3 Incoming Call Indication Features 1.1.3.2 Ring Tone Pattern Selection Description It is possible to select the type of ring tone pattern that arrives at an extension for each type of incoming call, etc. [Ring Tone Patterns] 1 280 ms* Single Double Triple...
  • Page 42 1.1.3 Incoming Call Indication Features PC Programming Manual References 4.14 [2-8-1] Ring Tone Patterns—Call from CO— Ring Tone Pattern Plan 1–8 4.15 [2-8-2] Ring Tone Patterns—Call from Doorphone— Ring Tone Pattern Plan 1–8 4.16 [2-8-3] Ring Tone Patterns—Call from Others— Extension—Ring Tone Pattern Plan 1–8 4.17 [2-9] System Options—Option 1—...
  • Page 43: Call Waiting

    1.1.3 Incoming Call Indication Features 1.1.3.3 Call Waiting Description Used to inform a busy extension that another incoming call is waiting. The busy extension user can answer the second call by disconnecting the current call or placing it on hold. This feature is also known as Busy Station Signalling (BSS).
  • Page 44 1.1.3 Incoming Call Indication Features PC Programming Manual References 3.10 [1-1] Slot—Card Property - LCO type— Caller ID—Caller ID Signalling 4.8 [2-6-1] Numbering Plan—Main—Features → Manual Call Waiting for Extension Call → Automatic Call Waiting 4.10 [2-6-3] Numbering Plan—B/NA DND Call Feature →...
  • Page 45: Receiving Group Features

    1.2.1 Idle Extension Hunting 1.2 Receiving Group Features 1.2.1 Idle Extension Hunting Description If a called extension is busy or in DND mode, Idle Extension Hunting redirects the incoming call to an idle member of the same idle extension hunting group, which can be programmed through system programming. Idle extensions are automatically searched according to a preprogrammed hunting type.
  • Page 46 1.2.1 Idle Extension Hunting Destination Availability VM Group (DTMF/DPT) ü External Pager (TAFAS) ü DISA ü Analogue/ISDN Remote Maintenance ü Idle Line Access no. + Phone no. ü Trunk Group Access no. + Trunk Group no. + Phone no. ü Other PBX Extension (TIE with no PBX Code) ü...
  • Page 47: Incoming Call Distribution Group Features

    1.2.2 Incoming Call Distribution Group Features 1.2.2 Incoming Call Distribution Group Features 1.2.2.1 Incoming Call Distribution Group Features—SUMMARY Description An incoming call distribution group is a group of extensions programmed through system programming. ® 5.14 [3-5-1] Incoming Call Distribution Group—Group Settings—Member List ®...
  • Page 48 1.2.2 Incoming Call Distribution Group Features Calls arriving at incoming call distribution group 1. Overflow Feature a) Sends a busy tone (Busy on Busy), or b) Redirects to the overflow destination. Queuing Feature Five calls are waiting in a queue. Manual Queue Redirection The longest waiting call in a queue can be redirected to the overflow...
  • Page 49 1.2.2 Incoming Call Distribution Group Features A call is redirected to a preprogrammed destination when it cannot be answered or queued (Intercept Routing—Overflow in an Incoming Call Distribution Group). It is also possible to send a busy tone (Busy on Busy) or disconnect the line. Incoming Call Distribution Group Controlling Feature Feature Description &...
  • Page 50 1.2.2 Incoming Call Distribution Group Features The FWD feature can be assigned on an incoming call distribution group basis. • COS for Incoming Call Distribution Groups Each incoming call distribution group is assigned a COS number. Group FWD to an outside party can be enabled or disabled for each COS.
  • Page 51: Group Call Distribution

    1.2.2 Incoming Call Distribution Group Features 1.2.2.2 Group Call Distribution Description Incoming calls directed to an incoming call distribution group are distributed to the member extensions using the selected distribution method until a preprogrammed number of extensions (agents) are busy with calls. When incoming calls exceed the number of available extensions, calls enter a queue (®...
  • Page 52 1.2.2 Incoming Call Distribution Group Features When there are no available extensions in an incoming call distribution group, the group members can receive the Call Waiting tone. To use this feature: • Select the Group Call Waiting mode through system programming. This determines the distribution method for waiting calls.
  • Page 53 1.2.2 Incoming Call Distribution Group Features Note In method b), if an extension has one or more ICD Group buttons for an incoming call distribution group and all the ICD Group buttons on the extension are occupied, the Group Call Waiting feature for the group will not work at the extension.
  • Page 54 1.2.2 Incoming Call Distribution Group Features PT Programming Manual References [621] Incoming Call Distribution Group Delayed Ringing [624] Incoming Call Distribution Group Distribution Method [632] Maximum Number of Agents Feature Guide...
  • Page 55: Outside Destinations In Incoming Call Distribution Group

    1.2.2 Incoming Call Distribution Group Features 1.2.2.3 Outside Destinations in Incoming Call Distribution Group Description Up to 4 outside parties or destinations at another PBX can be assigned as members of an Incoming Call Distribution (ICD) Group, using the following method: A virtual PS is registered as a member of the ICD Group. Then, the telephone number of the outside destination is specified as the FWD—All Calls destination.
  • Page 56 1.2.2 Incoming Call Distribution Group Features – The forwarding type of the virtual PS is set to All Calls. (® 1.3.1.2 Call Forwarding (FWD)) – The forwarding destination is an outside party, including an extension at another PBX in the network. –...
  • Page 57: Queuing Feature

    1.2.2 Incoming Call Distribution Group Features 1.2.2.4 Queuing Feature Description When a preprogrammed number of extensions in an incoming call distribution group are busy, additional incoming calls can wait in a queue. The number of calls which can wait in the queue is programmable. While calls are waiting in the queue, the calls are handled by the Queuing Time Table, which can be assigned for each time mode (day/lunch/break/night) (®...
  • Page 58 30 the overflow We are sorry to Thank you for seconds. destination. keep you holding. calling Panasonic. The department The department you is still busy. We are calling is busy. are transferring Please hold the line. you to the We will answer your operator.
  • Page 59 1.2.2 Incoming Call Distribution Group Features 6.13 [4-2-3] Portable Station—Flexible Button → Type → Ext. No. / Floating Ext. No. (for Hurry-up) 6.17 [4-3] DSS Console → Type → Ext. No. / Floating Ext. No. (for Hurry-up) PT Programming Manual References [628] Queuing Call Capacity [629] Queuing Hurry-up Level [630] Queuing Time Table...
  • Page 60: Vip Call

    1.2.2 Incoming Call Distribution Group Features 1.2.2.5 VIP Call Description It is possible to assign a priority to incoming call distribution groups. If an extension belongs to multiple groups and the extension becomes idle, queuing calls in the groups will be distributed to the extension in priority order. Each incoming call distribution group can enable or disable the VIP Call mode.
  • Page 61: Overflow Feature

    1.2.2 Incoming Call Distribution Group Features 1.2.2.6 Overflow Feature Description When waiting calls exceed the waiting queue capacity, they may be redirected to a preprogrammed destination or a busy tone may be sent to the callers by the following features: Intercept Routing—Overflow in an Incoming Call Distribution Group Busy on Busy Intercept Routing—Overflow in an Incoming Call Distribution Group...
  • Page 62 1.2.2 Incoming Call Distribution Group Features The Busy on Busy feature works when the destination for the Intercept Routing—Overflow in an Incoming Call Distribution Group feature is not assigned in one of the following conditions: There is no space in the Waiting queue. The Queuing Time Table is not assigned and there are no extensions logged-in.
  • Page 63: Log-in/log-out

    1.2.2 Incoming Call Distribution Group Features 1.2.2.7 Log-in/Log-out Description Members of an incoming call distribution group can join (Log-in) or leave (Log-out) the group manually. They can leave the group temporarily when they are away from their desks, to prevent calls being sent to their extensions.
  • Page 64 1.2.2 Incoming Call Distribution Group Features Light Pattern Parameter Usage Red on (All) Used to log in to or out of all in- After Log-out After Log-in coming call distribution groups Operation Operation to which the extension user be- longs. •...
  • Page 65 1.2.2 Incoming Call Distribution Group Features → No. of Unanswered Calls for Automatic Log-out → Last Extension Log-out 5.16 [3-5-3] Incoming Call Distribution Group—Miscellaneous— Options—Wrap-up Timer based on 5.14 [3-5-1] Incoming Call Distribution Group—Group Settings—Member List— Wrap-up Timer 6.1 [4-1-1] Wired Extension—Extension Settings—Option 8— Wrap-up Timer 6.5 [4-1-4] Wired Extension—Flexible Button →...
  • Page 66: Supervisory Feature

    1.2.2 Incoming Call Distribution Group Features 1.2.2.8 Supervisory Feature Description An extension preprogrammed as a supervisor (supervisor extension) can monitor and control each member’s status within the incoming call distribution group using a 6-line display PT. Feature Description Incoming Call Queue Monitor The supervisor extension can monitor the status of an incoming call distribution group with the display.
  • Page 67 1.2.2 Incoming Call Distribution Group Features One supervisor extension can be assigned for each incoming call distribution group, but it need not belong to the group. One extension can be the supervisor extension of more than one incoming call distribution group. •...
  • Page 68: Call Forwarding (fwd)/do Not Disturb (dnd) Features

    1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) 1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Fea- tures 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) 1.3.1.1 Call Forwarding (FWD)/Do Not Disturb (DND)—SUMMARY Description When an extension user cannot answer calls (e.g., he is busy, or not at his desk), it is possible to forward or refuse calls using the following features: Call Forwarding (FWD) Do Not Disturb (DND)
  • Page 69: Call Forwarding (fwd)

    1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) 1.3.1.2 Call Forwarding (FWD) Description Extensions and incoming call distribution groups can forward their calls to preset destinations. There are several different types of forwarding, and the circumstances under which the calls are forwarded for each type differ as follows: Type Circumstance...
  • Page 70 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) [Available Destinations] Condition for Original Extension/ Destination Availability Incoming Call Distribution Group Wired Extension (PT/SLT/ISDN Extension/ ü Only available when FWD to exten- T1-OPX) sion is allowed through COS pro- gramming. ü Incoming Call Distribution Group ü...
  • Page 71 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) – Incoming Call Distribution Group—Overflow Incoming call Original destination In the above illustration, forwarding stops at extension E. However, forwarding can go farther in the following cases: – If a destination extension rings, and then the call is redirected to the forward destination by the FWD —No Answer or Busy/No Answer feature.
  • Page 72 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) [Follow Me] • This feature is only available when the original extension has set " Remote Operation by Other Extension" to "Allow" through COS programming. PC Programming Manual References 4.8 [2-6-1] Numbering Plan—Main—Features— FWD No Answer Timer Set 4.11 [2-7-1] Class of Service—COS Settings →CO &...
  • Page 73: Do Not Disturb (dnd)

    1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) 1.3.1.3 Do Not Disturb (DND) Description An extension user can make use of the DND feature. If this feature is set, calls will not arrive at the extension, but will arrive at another extension using the Idle Extension Hunting feature (® 1.2.1 Idle Extension Hunting) or the Intercept Routing—Busy/DND feature (®...
  • Page 74 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) User Manual References 1.2.4 When the Dialled Line is Busy or There is No Answer 1.8.2 Refusing Incoming Calls (Do Not Disturb [DND]) Feature Guide...
  • Page 75: Fwd/dnd Button, Group Fwd Button

    1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) 1.3.1.4 FWD/DND Button, Group FWD Button Description The FWD/DND fixed button, or a customised flexible button, can display the FWD/DND setting status of the extension. Using this button, the FWD status and DND status of the extension can be temporarily set or cancelled without clearing FWD destination settings.
  • Page 76 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) The FWD/DND status for trunk calls to that extension can be switched temporarily without clearing the FWD destination. During setting, the LED of the button shows the current trunk call FWD/DND status. The forwarding type and destination for trunk calls can also be set.
  • Page 77 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) → Type → Ext. No. / Floating Ext. No. (for Group FWD (Both)) → Ext. No. / Floating Ext. No. (for Group FWD (External)) → Ext. No. / Floating Ext. No. (for Group FWD (Internal)) 6.10 [4-2-1] Portable Station—Extension Settings—FWD / DND Reference 6.13 [4-2-3] Portable Station—Flexible Button →...
  • Page 78: Answering Features

    1.4.1 Answering Features 1.4 Answering Features 1.4.1 Answering Features 1.4.1.1 Answering Features—SUMMARY Description An extension user can answer incoming calls by the following methods: Destination Feature Description & Reference At the own exten- Line Preference— A user can select the line seized when going off-hook. sion (PT only) Incoming ®...
  • Page 79: Line Preference-incoming

    No Line Select a line by pressing the desired Line Access button to answer an incoming call after you go off-hook. PDN (KX-TDA100/KX-TDA200/ Answers a call arriving at a Primary Directory Number (PDN) but- KX-TDA600 only) ton simply by going off-hook. This works even when multiple calls are received simultaneously.
  • Page 80: Call Pickup

    1.4.1 Answering Features 1.4.1.3 Call Pickup Description An extension user can answer a call ringing at any other extension. The following types are available: Type Picking up Call Type Directed A specified extension’s call. Group A call within a specified call pickup group. Call Pickup Deny: Preventing other extensions from picking up calls ringing at your extension is also possible.
  • Page 81 1.4.1 Answering Features → Directed Call Pickup → Call Pickup Deny Set / Cancel 4.11 [2-7-1] Class of Service—COS Settings—Extension Feature— Call Pickup by DSS 4.17 [2-9] System Options—Option 4 → DSS Key—DSS key mode for Incoming Call → DSS Key—Call Pick-up by DSS key for Direct Incoming Call →...
  • Page 82: Hands-free Answerback

    1.4.1 Answering Features 1.4.1.4 Hands-free Answerback Description A PT user with a speakerphone can talk to a caller without lifting the handset. If the user receives a call while in Hands-free Answerback mode, a hands-free conversation is established using one of the following methods: Type Answering Method Intercom Call...
  • Page 83 1.4.1 Answering Features Feature Guide References 1.5.3 Intercom Call User Manual References 1.3.2 Answering Hands-free (Hands-free Answerback) Feature Guide...
  • Page 84: Making Call Features

    1.5.1 Predialling 1.5 Making Call Features 1.5.1 Predialling Description A display PT user can check and correct the entered number before it is dialled, while on-hook. The call will be initiated after going off-hook. Conditions • Storing the Predialled Number in the Personal Speed Dialling The predialled number can be stored in the Personal Speed Dialling by pressing the AUTO DIAL/STORE button.
  • Page 85: Automatic Extension Release

    1.5.2 Automatic Extension Release 1.5.2 Automatic Extension Release Description After going off-hook, if an extension user fails to dial any digits within a preprogrammed time period, the user will hear a reorder tone. This operation applies to intercom calls only. This feature is also known as Automatic Station Release.
  • Page 86: Intercom Call

    The called party may deny voice-calling. • PDN/SDN (KX-TDA100/KX-TDA200/KX-TDA600 only) It is not possible to temporarily change the called party’s preset call receiving method when making a call using a Primary Directory Number (PDN) button or Secondary Directory Number (SDN) button (®...
  • Page 87 1.5.3 Intercom Call PT Programming Manual References [003] Extension Number [004] Extension Name Feature Guide References 1.20.2 Flexible Buttons User Manual References 1.2.1 Basic Calling 1.2.6 Alternating the Calling Method (Alternate Calling—Ring/Voice) 1.13.2 Using the Directories 3.1.2 Settings on the Programming Mode Feature Guide...
  • Page 88: Trunk Call Features

    1.5.4 Trunk Call Features 1.5.4 Trunk Call Features 1.5.4.1 Trunk Call Features—SUMMARY Description An extension user can use the following features when making a trunk call: Feature Description & Reference Emergency Call A user can dial the preprogrammed emergency numbers regard- less of the restrictions imposed on the extension.
  • Page 89: Emergency Call

    Extension Dial Lock (® 1.9.3 Extension Dial Lock) • CLIP Number Notification (KX-TDA100/KX-TDA200/KX-TDA600 only) When dialling an emergency number, the preassigned CLIP number for the extension will be sent as a location identification number. (® 1.21.1.2 Calling/Connected Line Identification Presentation (CLIP/...
  • Page 90: Account Code Entry

    1.5.4 Trunk Call Features 1.5.4.3 Account Code Entry Description An account code is used to identify outgoing trunk calls for accounting and billing purposes. The account code is appended to the SMDR call record. If, for example, a firm uses an account code for each client, the firm can determine what calls were made for the client, and can submit a bill to the client according to the client’s account code on the SMDR call record.
  • Page 91 1.5.4 Trunk Call Features User Manual References 1.2.1 Basic Calling Feature Guide...
  • Page 92: Dial Type Selection

    3.11 [1-1] Slot—Port Property - LCO Port → Dialling Mode → DTMF Width → Pulse Speed 3.19 [1-1] Slot—Port Property - T1 Port (KX-TDA100/KX-TDA200/KX-TDA600 only) → CO Dial Mode → DTMF Width → CO Pulse Speed 3.25 [1-1] Slot—Port Property - E1 Port →...
  • Page 93 1.5.4 Trunk Call Features PT Programming Manual References [410] LCOT Dialling Mode [411] LCOT Pulse Rate [412] LCOT DTMF Minimum Duration Feature Guide...
  • Page 94: Reverse Circuit

    1.5.4 Trunk Call Features 1.5.4.5 Reverse Circuit Description A circuit in the PBX can detect the reverse signal from the telephone company when an extension user tries to make a trunk call. This detects the start (a called party goes off-hook) and end (the called party goes on-hook) of an outgoing trunk call.
  • Page 95: Trunk Busy Out

    Trunk status changes are recorded in the error log of the PBX. • Busy Out status is maintained even when the PBX is reset. • KX-TDA30/KX-TDA100/KX-TDA200 only Busy Out status is cleared when: – a call is successfully received (i.e., a loop current is detected) on that trunk.
  • Page 96: Pause Insertion

    ARS mode is enabled. (1.10.1 Automatic Route Selection (ARS)) PC Programming Manual References 3.11 [1-1] Slot—Port Property - LCO Port— Pause Time 3.19 [1-1] Slot—Port Property - T1 Port (KX-TDA100/KX-TDA200/KX-TDA600 only)— Pause Time 3.25 [1-1] Slot—Port Property - E1 Port— Pause Time 3.28 [1-1] Slot—Port Property - EM Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—...
  • Page 97: Host Pbx Access Code (access Code To The Telephone Company From A Host Pbx)

    1.5.4 Trunk Call Features 1.5.4.8 Host PBX Access Code (Access Code to the Telephone Com- pany from a Host PBX) Description This PBX can be installed behind an existing PBX (host PBX) by connecting the extension ports of the host PBX to the trunk ports of this PBX (behind PBX).
  • Page 98 1.5.4 Trunk Call Features TRS/Barring checks only the dialled telephone number excluding the Host PBX Access code when accessing the telephone company through the host PBX. (® 1.9.1 Toll Restriction (TRS)/Call Barring (Barring)) • A pause is not automatically inserted between the user-dialled access code and the subsequent digits when the ARS mode is enabled.
  • Page 99: Special Carrier Access Code

    1.5.4 Trunk Call Features 1.5.4.9 Special Carrier Access Code Description If the PBX has access to multiple telephone companies, a Special Carrier Access code assigned through system programming is required every time a trunk call is made without using ARS. A preprogrammed Pause time will be automatically inserted between the user-dialled Special Carrier Access code and the subsequent digits.
  • Page 100: Seizing A Line Features

    1.5.5 Seizing a Line Features 1.5.5 Seizing a Line Features 1.5.5.1 Seizing a Line Features—SUMMARY Description An extension user can select the line seized for making calls by the following methods: Feature Description & Reference Line Preference—Outgoing A user can select the line to be seized when going off-hook. ®...
  • Page 101: Line Preference-outgoing

    1.5.5 Seizing a Line Features 1.5.5.2 Line Preference—Outgoing Description Through personal programming (Preferred Line Assignment-Outgoing), PT users can select the outgoing line they prefer to originate calls on when going off-hook, from the following line preferences: Line Preference Description ICM/PDN When an extension user goes off-hook, an extension line is selected automatically.
  • Page 102: Trunk Access

    1.5.5 Seizing a Line Features 1.5.5.3 Trunk Access Description The following methods can be used to access a trunk: Method Description Accessing method Idle Line Access (Local Selects an idle trunk automatically Dial the Idle Line Access number, or Access) from the assigned trunk groups.
  • Page 103 3.11 [1-1] Slot—Port Property - LCO Port— Connection 3.14 [1-1] Slot—Port Property - BRI Port— Connection 3.16 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only)— Connection 3.19 [1-1] Slot—Port Property - T1 Port (KX-TDA100/KX-TDA200/KX-TDA600 only)— Connection 3.25 [1-1] Slot—Port Property - E1 Port—...
  • Page 104: Memory Dialling Features

    • System Programming (PC Programming only) ® 1.6.1.2 One-touch Dialling KX-T7710 One-touch Dialling System Programming (KX-TDA100/KX-TDA200/KX-TDA600 on- (PC Programming only) ® 1.6.1.3 KX-T7710 One-touch Dialling Last Number Redial (Outgoing Call Log) Recently dialled telephone numbers are automat- ically stored. ® 1.6.1.4 Last Number Redial...
  • Page 105 1.6.1 Memory Dialling Features Feature Storing Method & Reference Incoming Call Log Incoming call information is automatically stored. ® 1.18.2 Incoming Call Log Valid Input Input Display while Entering Description 0–9/ /# 0–9/ /# Store the digits and #. PAUSE (Pause) Store a pause by pressing the PAUSE button.
  • Page 106: One-touch Dialling

    1.6.1 Memory Dialling Features 1.6.1.2 One-touch Dialling Description A PT user can access a person or feature by pressing a single button. This is activated by storing the number (e.g., extension number, telephone number, or feature number) in a One-touch Dialling button. Conditions •...
  • Page 107: Kx-t7710 One-touch Dialling

    The same extension number, telephone number, or feature number will be assigned to the same buttons on each KX-T7710, useful for hotel room extensions or similar applications. This feature is only available for the KX-TDA100, KX-TDA200, and KX-TDA600. [Programming Example] Button...
  • Page 108: Last Number Redial

    1.6.1 Memory Dialling Features 1.6.1.4 Last Number Redial Description Every extension automatically saves recently dialled external telephone numbers to allow the same number to be dialled again easily. Automatic Redial: If Last Number Redial is performed in hands-free mode and the called party is busy, redialling will be automatically retried a preprogrammed number of times at preprogrammed intervals.
  • Page 109 1.6.1 Memory Dialling Features PT Programming Manual References [205] Automatic Redial Repeat Times [206] Automatic Redial Interval Feature Guide References 3.1 Capacity of System Resources User Manual References 1.2.3 Redial 1.13.1 Using the Call Log Feature Guide...
  • Page 110: Speed Dialling-personal/system

    KX-TDA30: Each tenant can select to use either the original set of common System Speed Dialling numbers or the additional common set. – KX-TDA100/KX-TDA200/KX-TDA600: Each tenant can select to use either the original set of common System Speed Dialling numbers or the set of System Speed Dialling numbers designated specifically for that tenant.
  • Page 111 1.6.1 Memory Dialling Features PC Programming Manual References 4.8 [2-6-1] Numbering Plan—Main—Features → System Speed Dialling / Personal Speed Dialling → Personal Speed Dialling - Programming 4.11 [2-7-1] Class of Service—COS Settings—TRS— TRS Level for System Speed Dialling 6.4 [4-1-3] Wired Extension—Speed Dial 8.1 [6-1] System Speed Dial 8.6 [6-6] Tenant—...
  • Page 112: Quick Dialling

    Installing an EMEC/MEC card in the PBX allows a separate set of entries with a maximum of 8 digits to be programmed. Installation Manual References KX-TDA30 2.5.8 MEC Card (KX-TDA3105) KX-TDA100/KX-TDA200 2.3.2 MEC Card (KX-TDA0105) KX-TDA600 2.3.2 EMEC Card (KX-TDA6105) PC Programming Manual References 4.9 [2-6-2] Numbering Plan—Quick Dial...
  • Page 113 1.6.1 Memory Dialling Features User Manual References 1.2.2 Easy Dialling Feature Guide...
  • Page 114: Hot Line

    1.6.1 Memory Dialling Features 1.6.1.7 Hot Line Description An extension user can set his extension to automatically dial a preprogrammed telephone or extension number whenever he goes off-hook. This feature is also known as Pickup Dialling. If the Hot Line feature is set, a dial tone is generated for a specified Waiting time assigned through system programming when the user goes off-hook.
  • Page 115: Primary Directory Number (pdn)/secondary Directory Number (sdn) Features

    PDN buttons can simplify the use of an extension because both intercom and trunk calls can be made and received at a PDN button. This feature is only available for the KX-TDA100, KX-TDA200, and KX-TDA600. Making Calls with an SDN Button When Standard SDN Key mode is assigned to an SDN extension (secretary) through COS programming, SDN extensions (secretaries) can make calls for PDN extensions (bosses) on the SDN button.
  • Page 116 1.7.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension Light Pattern PDN Button Status SDN Button Status Green on The extension is on a call using the PDN The extension is on a call using the SDN but- button. ton. Slow green A call is on hold using the PDN button.
  • Page 117 1.7.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension A Call From 111-1111 Arrives at Ext. 101 Extn. 101 (Boss) Extn. 102 (Boss) Extn. 103 (Secretary) PDN buttons SDN buttons PDN buttons SDN buttons PDN buttons SDN buttons (Off) (Off) (Off) (Off) (Off)
  • Page 118 1.7.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension A Call From 333-3333 Arrives at Ext. 102 Extn. 101 (Boss) Extn. 102 (Boss) Extn. 103 (Secretary) PDN buttons SDN buttons PDN buttons SDN buttons PDN buttons SDN buttons (Off) (Off) (Off) (Off) (Off)
  • Page 119 6.5 [4-1-4] Wired Extension—Flexible Button → Type → Parameter Selection (for SDN) (KX-TDA100/KX-TDA200/KX-TDA600 only) → Ext. No. / Floating Ext. No. (for SDN) (KX-TDA100/KX-TDA200/KX-TDA600 only) → Optional Parameter (Ringing Tone Type Number) (for Loop CO, Single CO, Group CO, ICD Group, SDN) Feature Guide...
  • Page 120 KX-TDA200/KX-TDA600 only) 6.13 [4-2-3] Portable Station—Flexible Button → Type → Parameter Selection (for SDN) (KX-TDA100/KX-TDA200/KX-TDA600 only) → Ext. No. / Floating Ext. No. (for SDN) (KX-TDA100/KX-TDA200/KX-TDA600 only) 6.17 [4-3] DSS Console → Type → Parameter Selection (for SDN) (KX-TDA100/KX-TDA200/KX-TDA600 only) →...
  • Page 121: Busy Line/busy Party Features

    1.8.1 Automatic Callback Busy (Camp-on) 1.8 Busy Line/Busy Party Features 1.8.1 Automatic Callback Busy (Camp-on) Description If the destination or line is busy when a call is made, an extension user can set the Automatic Callback Busy feature. The PBX will monitor the status of the destination or trunk and, when it becomes available, will send a callback ringing to the calling extension to inform the user.
  • Page 122: Executive Busy Override

    1.8.2 Executive Busy Override 1.8.2 Executive Busy Override Description Allows an extension user to interrupt an existing call to establish a three-party conference call. Executive Busy Override Deny: It is possible for extension users to prevent their calls from being intercepted by another extension user. Conditions •...
  • Page 123: Call Monitor

    1.8.3 Call Monitor 1.8.3 Call Monitor Description Allows an extension user to listen to a busy extension user’s existing conversation. The user can hear the conversation, but the user’s voice is not heard. If desired, interrupting the call to establish a three-party conference call is available.
  • Page 124 1.8.3 Call Monitor Feature Guide References 2.2.1 Class of Service (COS) User Manual References 1.2.4 When the Dialled Line is Busy or There is No Answer Feature Guide...
  • Page 125: Second Call Notification To Busy Extension

    1.8.4 Second Call Notification to Busy Extension 1.8.4 Second Call Notification to Busy Extension 1.8.4.1 Second Call Notification to Busy Extension—SUMMARY Description When attempting to call a busy extension (ringing or having a conversation), an extension user can send a Call Waiting indication to the busy extension (Call Waiting).
  • Page 126 1.8.4 Second Call Notification to Busy Extension Feature Guide References 1.1.3.3 Call Waiting User Manual References 1.2.4 When the Dialled Line is Busy or There is No Answer 1.8.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper OHCA) Feature Guide...
  • Page 127: Call Waiting Tone

    1.8.4 Second Call Notification to Busy Extension 1.8.4.2 Call Waiting Tone Description When an extension user attempts to call a busy extension (ringing or having a conversation), the Call Waiting tone can be sent to the called extension to let him know another call is waiting. Conditions •...
  • Page 128: Off-hook Call Announcement (ohca)

    1.8.4 Second Call Notification to Busy Extension 1.8.4.3 Off-hook Call Announcement (OHCA) Description An extension user can talk with a busy extension through the built-in speaker and microphone of the called party’s PT. If the existing call is using a handset, a second conversation is made using the speakerphone and microphone so that the called extension can talk to both parties.
  • Page 129: Whisper Ohca

    1.8.4 Second Call Notification to Busy Extension 1.8.4.4 Whisper OHCA Description An extension user can send a spoken message to a busy extension that will be heard directly by only the called extension user, through the handset, without interrupting the ongoing conversation. The caller cannot hear the ongoing conversation or the called extension user’s reply, unless the called extension user puts the current party on hold and switches to the waiting caller.
  • Page 130: Toll Restriction (trs)/call Barring (barring) Features

    1.9.1 Toll Restriction (TRS)/Call Barring (Barring) 1.9 Toll Restriction (TRS)/Call Barring (Barring) Fea- tures 1.9.1 Toll Restriction (TRS)/Call Barring (Barring) Description TRS/Barring can prohibit an extension user from making certain trunk calls by COS programming. It is applied when the user goes off-hook, a trunk is seized and then a dialled number is sent to the trunk. Each COS is programmed to have a TRS/Barring level for each time mode (day/lunch/break/night).
  • Page 131 1.9.1 Toll Restriction (TRS)/Call Barring (Barring) Denied Code Tables Exception Code Tables Level 5 Tables for Levels 2 through 5 Tables for Levels 5 through 6 Level 6 Tables for Levels 2 through 6 Table for Level 6 Level 7 Not Programmable Not Programmable ®...
  • Page 132 1.9.1 Toll Restriction (TRS)/Call Barring (Barring) [Programming Example: COS Settings] Level for Time Mode Level for System Speed Dial- COS No. ling Lunch Break Night ® 4.11 [2-7-1] Class of Service—COS Settings—TRS— TRS Level—Day, Lunch, Break, Night ® [501] TRS/Barring Level ®...
  • Page 133 1.9.1 Toll Restriction (TRS)/Call Barring (Barring) [Flowchart] An extension user makes a trunk call. Is the call made by System Speed Dialling ? Is TRS/Barring Override by System Speed Dialling enabled? Checks the TRS/Barring Checks the TRS/Barring level for level for System Speed the time mode of the Dialling of the extension's COS.
  • Page 134 1.9.1 Toll Restriction (TRS)/Call Barring (Barring) Denied Code Tables Exception Code Tables Level 3 Table for Level 3 Table for Level 3 Level 4 Table for Level 4 Table for Level 4 Level 5 Table for Level 5 Table for Level 5 Level 6 Table for Level 6 Table for Level 6...
  • Page 135 1.9.1 Toll Restriction (TRS)/Call Barring (Barring) Denied Code Tables Exception Code Tables Leading number to deny both Long distance numbers for cit- Level 4 international and long distance ies to be allowed, and leading calls number of cellular phones Conditions CAUTION The software contained in the TRS/Barring feature to allow user access to the network must be upgraded to recognise newly established network area codes and exchange codes as they are placed into service.
  • Page 136 1.9.1 Toll Restriction (TRS)/Call Barring (Barring) If ARS is applied to a dialled number, TRS/Barring will check the user-dialled number (not the modified number by ARS). In this case, a Host PBX Access code and/or a Special Carrier Access code will not be checked.
  • Page 137 1.9.1 Toll Restriction (TRS)/Call Barring (Barring) [602] Class of Service Feature Guide References 1.5.5.3 Trunk Access 1.6.1.5 Speed Dialling—Personal/System 1.9.3 Extension Dial Lock 1.10.1 Automatic Route Selection (ARS) 2.2.1 Class of Service (COS) 2.2.4 Time Service 3.1 Capacity of System Resources Feature Guide...
  • Page 138: Budget Management

    1.9.2 Budget Management 1.9.2 Budget Management Description Limits the telephone usage to a preprogrammed budget on an extension basis. If the amount of the call charge reaches the limit, an extension user cannot make further trunk calls. An extension assigned as the manager may increase the limit or clear the amount of the call charge.
  • Page 139: Extension Dial Lock

    1.9.3 Extension Dial Lock 1.9.3 Extension Dial Lock Description An extension user can change the TRS/Barring level of the telephone (® 1.9.1 Toll Restriction (TRS)/Call Barring (Barring)) so that other users cannot make inappropriate trunk calls. An extension personal identification number (PIN) is used to unlock the telephone (® 1.28.1 Extension Personal Identification Number (PIN)).
  • Page 140: Dial Tone Transfer

    1.9.4 Dial Tone Transfer 1.9.4 Dial Tone Transfer Description An extension assigned as the manager can change the TRS/Barring level (® 1.9.1 Toll Restriction (TRS)/Call Barring (Barring)) for an extension user temporarily. After that, the extension user can make his call. [Example] An extension user can call a manager to release the restriction on outgoing calls (e.g., international calls).
  • Page 141 1.9.4 Dial Tone Transfer User Manual References 2.1.3 Restriction Level Control (Dial Tone Transfer) Feature Guide...
  • Page 142: Walking Cos

    1.9.5 Walking COS 1.9.5 Walking COS Description A user can enter his extension number and extension personal identification number (PIN) (® 1.28.1 Extension Personal Identification Number (PIN)) at another extension, to make the following types of call using his Class of Service, including TRS level, overriding the other extension’s Class of Service.
  • Page 143 1.9.5 Walking COS Feature Guide References 1.17.6 Direct Inward System Access (DISA) 2.2.1 Class of Service (COS) User Manual References 1.2.7 Calling without Restrictions 1.2.9 Setting Your Telephone from Another Extension or through DISA (Remote Setting) Feature Guide...
  • Page 144: Verification Code Entry

    1.9.6 Verification Code Entry 1.9.6 Verification Code Entry Description An extension user can enter a verification code when calling from his own or any other extension, to change the TRS/Barring level (® 1.9.1 Toll Restriction (TRS)/Call Barring (Barring)) or to identify the call for accounting and billing purposes.
  • Page 145 1.9.6 Verification Code Entry ® [122] Verification Code Personal Identification Number (PIN) ® 8.3 [6-3] Verification Code— COS Number ® [123] Verification Code COS Number ® 8.3 [6-3] Verification Code— Itemised Billing Code for ARS ® 8.3 [6-3] Verification Code— Budget Management PC Programming Manual References 4.4 [2-3] Timers &...
  • Page 146: Automatic Route Selection (ars) Features

    1.10.1 Automatic Route Selection (ARS) 1.10 Automatic Route Selection (ARS) Features 1.10.1 Automatic Route Selection (ARS) Description ARS automatically selects the carrier available at the time an outgoing trunk call is made according to preprogrammed settings. The dialled number will be checked and modified to connect the appropriate carrier. [Carrier Selection Procedure Flowchart] The numbers in the flowchart correspond to the [Programming Procedures] on the following pages.
  • Page 147 1.10.1 Automatic Route Selection (ARS) It is possible to select whether ARS operates when an extension user makes a call using any Idle Line Access method or when an extension user makes a call using any Trunk Access method. (® 1.5.5.3 Trunk Access) ®...
  • Page 148 Assignment") and their priority in each time block. The carrier is selected in the entry order (the order in which entries are listed). ® 10.5 [8-4] Routing Plan Priority ® [331–346] ARS Routing Plan Table (1–16) (KX-TDA30/KX-TDA100/KX-TDA200 only) ARS Leading Number Table Additional...
  • Page 149 ® [353] ARS Carrier Access Code Trunk Group : Assign the trunk groups which connect to each carrier. ® 10.6 [8-5] Carrier—TRG 01–TRG 64 (KX-TDA30/KX-TDA100/KX-TDA200), or TRG 01–TRG 96 (KX-TDA600) ® [351] ARS Trunk Group for Carrier Access Modify Command : Assign the commands to modify the dialled number to access the carrier.
  • Page 150 1.10.1 Automatic Route Selection (ARS) Authorisation Code for a Tenant An Authorisation code can be assigned for each carrier and each tenant. ® 10.6 [8-5] Carrier—Authorisation Code for Tenant Authorisation Code for a Trunk Group An Authorisation code can be assigned for each trunk group and each carrier. ®...
  • Page 151 [322] ARS Routing Plan Table Number [325] ARS Exception Number [330] ARS Routing Plan Time Table [331–346] ARS Routing Plan Table (1–16) (KX-TDA30/KX-TDA100/KX-TDA200 only) [347] ARS Routing Plan Table (1–48) (KX-TDA600 only) [350] ARS Carrier Name [351] ARS Trunk Group for Carrier Access...
  • Page 152: Conversation Features

    1.11.1 Hands-free Operation 1.11 Conversation Features 1.11.1 Hands-free Operation Description A PT user can talk to another party without lifting the handset. Pressing specific buttons (e.g., REDIAL) automatically activates hands-free mode. Conditions • PTs with the MONITOR Button PTs with the MONITOR button can only dial in hands-free mode and cannot be used for hands-free conversations.
  • Page 153: Off-hook Monitor

    1.11.2 Off-hook Monitor 1.11.2 Off-hook Monitor Description A PT user can let others listen to the user’s conversation through the built-in speaker, during a conversation using the handset. Conditions • Capable Telephone – KX-DT300 series – KX-T7600 series – KX-T7500 series (display PT only) –...
  • Page 154: Mute

    1.11.3 Mute 1.11.3 Mute Description During a conversation, a PT user can disable the speaker microphone or the handset microphone to consult privately with others while listening to the other party on the phone through the built-in speaker or the handset receiver.
  • Page 155: Headset Operation

    1.11.4 Headset Operation 1.11.4 Headset Operation Description This PBX allows the use of headset-compatible PTs. A PT user can talk to another party without lifting the handset. This feature is also known as Handset/Headset Selection. For connection and operation, refer to the Operating Instructions for the headset. Conditions •...
  • Page 156 1.11.4 Headset Operation 3.1.2 Settings on the Programming Mode Feature Guide...
  • Page 157: Data Line Security

    1.11.5 Data Line Security 1.11.5 Data Line Security Description Setting Data Line Security at an extension protects communications between the extension and the other party from being interrupted by signals such as Call Waiting, Hold Recall and Executive Busy Override. An extension that is using a connected data device (e.g., a fax machine) can set this feature to maintain secure data transmission by preventing tones or interruptions from other extensions during communication.
  • Page 158: Flash/recall/terminate

    When a trunk call is made with an ICD group button. PC Programming Manual References 3.11 [1-1] Slot—Port Property - LCO Port— Disconnect Time 3.19 [1-1] Slot—Port Property - T1 Port (KX-TDA100/KX-TDA200/KX-TDA600 only)— Disconnect Time 3.25 [1-1] Slot—Port Property - E1 Port— Disconnect Time 3.28 [1-1] Slot—Port Property - EM Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—...
  • Page 159 1.11.6 Flash/Recall/Terminate Feature Guide References 1.20.2 Flexible Buttons Feature Guide...
  • Page 160: External Feature Access (efa)

    PC Programming Manual References 3.11 [1-1] Slot—Port Property - LCO Port— Flash Time 3.19 [1-1] Slot—Port Property - T1 Port (KX-TDA100/KX-TDA200/KX-TDA600 only)— Flash Time 3.25 [1-1] Slot—Port Property - E1 Port— Flash Time 3.28 [1-1] Slot—Port Property - EM Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—...
  • Page 161 1.11.7 External Feature Access (EFA) User Manual References 1.10.4 If a Host PBX is Connected Feature Guide...
  • Page 162: Trunk Call Limitation

    1.11.8 Trunk Call Limitation 1.11.8 Trunk Call Limitation Description Trunk calls are limited by the following features: Feature Description Extension-to-Trunk Call Dura- If a call between an extension user and an outside party is established, tion the call duration can be restricted by a system timer selected for each trunk group.
  • Page 163 1.11.8 Trunk Call Limitation PT Programming Manual References [472] Extension-to-Trunk Call Duration [473] Trunk-to-Trunk Call Duration [502] Trunk Call Duration Limitation Feature Guide References 2.2.1 Class of Service (COS) Feature Guide...
  • Page 164: Parallelled Telephone

    1.11.9 Parallelled Telephone 1.11.9 Parallelled Telephone Description Multiple telephones can be connected to the same port. This is useful to increase the number of telephones without additional extension cards. The combinations and features of the parallelled telephones are described below. Features Descriptions Connections...
  • Page 165 1.11.9 Parallelled Telephone Features Descriptions Connections Wireless XDP Par- For this connection, refer to 1.25.5 Wireless XDP APT/DPT/SLT + PS allel Mode Parallel Mode. Extn. 101 Extn. 101 Extn. 102 Extn. 102 Conditions [APT + SLT] • If one telephone goes off-hook while the other is on a call, a three-party call is established. If one user goes on-hook, the other user continues the call.
  • Page 166 – KX-TDA30: An MEC card is installed and an additional AC adaptor is connected – KX-TDA100/KX-TDA200: An MEC card and the PSU-M or PSU-L is installed – KX-TDA600: The PSU-L is installed. •...
  • Page 167 1.11.9 Parallelled Telephone User Manual References 1.8.11 Setting the Parallelled Telephone to Ring (Parallelled Telephone) Feature Guide...
  • Page 168: Calling Party Control (cpc) Signal Detection

    System Access (DISA)) and an extension or an outside party, the line is disconnected. PC Programming Manual References 3.11 [1-1] Slot—Port Property - LCO Port— CPC Signal Detection Time—Outgoing, Incoming 3.19 [1-1] Slot—Port Property - T1 Port (KX-TDA100/KX-TDA200/KX-TDA600 only) → CPC Signal Detection (DDI/DID)—Outgoing, Incoming →...
  • Page 169: Transferring Features

    1.12.1 Call Transfer 1.12 Transferring Features 1.12.1 Call Transfer Description An extension user can transfer a call to another extension or an outside party. The following features are available: Feature Transferring method With Announcement Transfer is completed after announcing the destination party. Transfer is completed without an announcement.
  • Page 170 If the transfer destination does not answer within the preprogrammed Transfer Recall time, the call will be redirected to the Transfer Recall destination assigned to the extension which transferred the call. For the KX-TDA30/KX-TDA100/KX-TDA200, if the transfer destination has a destination set as Intercept Routing—No Answer, the call will be routed to that destination.
  • Page 171 Other PBX Extension (TIE with PBX Code) If the transfer destination does not answer, the call is sent to Voice Mail and a message can be recorded in the mailbox of the transfer destination. VM Group is only available as a destination for the KX-TDA30/KX-TDA100/KX-TDA200. Conditions •...
  • Page 172 1.12.1 Call Transfer 6.10 [4-2-1] Portable Station—Extension Settings—Option 1— Transfer Recall Destination PT Programming Manual References [201] Transfer Recall Time [503] Call Transfer to Trunk [712] Music for Transfer Feature Guide References 2.2.1 Class of Service (COS) User Manual References 1.4.1 Transferring a Call (Call Transfer) Feature Guide...
  • Page 173: Holding Features

    1.13.1 Call Hold 1.13 Holding Features 1.13.1 Call Hold Description An extension user can put a call on hold. The following features are available depending on the result. Feature Description Regular Hold Any extension can retrieve a held call. Exclusive Call Hold Only the extension user who held the call can retrieve it.
  • Page 174 1.13.1 Call Hold Hold Transfer to Exten- Hold (to be Retrieved from Transfer to Trunk sion Another Extension) Flashing the hooks- Flashing the hookswitch Flashing the hooks- Flashing the hooks- witch witch witch Mode 2 Hold Feature No. (Default) Hold Feature No. Trunk Access No.
  • Page 175 1.13.1 Call Hold User Manual References 1.4.2 Holding a Call Feature Guide...
  • Page 176: Call Park

    1.13.2 Call Park 1.13.2 Call Park Description An extension user can place a call into a common parking zone of the PBX. The Call Park feature can be used as a transferring feature; this releases the user from the parked call to perform other operations. The parked call can be retrieved by any extension user.
  • Page 177 1.13.2 Call Park 6.17 [4-3] DSS Console → Type → Parameter Selection (for Call Park) → Optional Parameter (Ringing Tone Type Number) (for Call Park) PT Programming Manual References None Feature Guide References 1.20.2 Flexible Buttons 3.1 Capacity of System Resources User Manual References 1.4.2 Holding a Call Feature Guide...
  • Page 178: Call Splitting

    1.13.3 Call Splitting 1.13.3 Call Splitting Description During a conversation, an extension user can call another extension while putting the original party on Consultation Hold. The extension user can then alternate between the two parties and/or connect the original party with the third party. Conditions •...
  • Page 179: Music On Hold

    Cyclic tone Music Source Assignment [KX-TDA100/KX-TDA200/KX-TDA600] BGM1, BGM2, and cyclic tone can be selected as Music on Hold through system programming. External music port 1 is assigned to BGM 1. It is possible to select whether external music port 2, internal music source 1, or internal music source 2 is assigned to BGM2.
  • Page 180 MOH—MOH 2 (Music On Hold 2) (KX-TDA100/KX-TDA200/KX-TDA600 only) → MOH—MOH (Music On Hold) (KX-TDA30 only) PT Programming Manual References [710] Music Source Selection for BGM (with the KX-TDA30)/BGM2 (with the KX-TDA100/KX-TDA200/ KX-TDA600) [711] Music on Hold Feature Guide References 2.2.3 Tenant Service...
  • Page 181: Conference Features

    1.14.1 Conference Features 1.14 Conference Features 1.14.1 Conference Features 1.14.1.1 Conference Features—SUMMARY Description A conference call allows a conversation between three or more parties simultaneously. The following features are available to establish a conference call: Feature Description & Reference Conference During a two-party conversation, an extension user can add other par- ties to establish a conference call with up to eight parties.
  • Page 182: Conference

    The EECHO or ECHO card is required. Also the echo cancelling function should be enabled through system programming. Installation Manual References KX-TDA30 2.5.3 ECHO8 Card (KX-TDA3166) KX-TDA100/KX-TDA200 2.6.5 ECHO16 Card (KX-TDA0166) KX-TDA600 2.8.7 EECHO16 Card (KX-TDA6166) PC Programming Manual References 4.4 [2-3] Timers &...
  • Page 183 1.14.1 Conference Features → Unattended Conference—Disconnect Timer 4.11 [2-7-1] Class of Service—COS Settings—CO & SMDR— Transfer to CO 4.17 [2-9] System Options—Option 3 → Confirmation Tone—Tone 4-1 : Start Conference → Confirmation Tone—Tone 4-2 : Finish Conference → Echo Cancel—Conference 6.5 [4-1-4] Wired Extension—Flexible Button—...
  • Page 184: Privacy Release

    1.14.1 Conference Features 1.14.1.3 Privacy Release Description By default, all conversations which take place on trunks, extension lines and doorphone lines are protected by privacy (Automatic Privacy). Privacy Release allows a PT/PS user to suspend Automatic Privacy for an existing trunk call on the S-CO button in order to establish a three-party call.
  • Page 185: Paging Features

    The message is announced over the built-in speakers of PTs and/or external speakers (external pagers) which belong to the paging group. (With the KX-TDA100/KX-TDA200/KX-TDA600, up to two external pagers can be connected; with the KX-TDA30, one external pager can be connected.) The paged person can answer the page from a nearby telephone.
  • Page 186 PT Fwd / DND—Paging to DND Extension →Option 3— Confirmation Tone—Tone 2 : Paged / Automatic Answer 4.19 [2-11-1] Audio Gain—Paging/MOH → Paging—EPG 1 (External Pager 1) (KX-TDA100/KX-TDA200/KX-TDA600 only) → Paging—EPG 2 (External Pager 2) (KX-TDA100/KX-TDA200/KX-TDA600 only) → Paging—EPG (External Pager) (KX-TDA30 only) →...
  • Page 187: Broadcasting Features

    1.16.1 Broadcasting 1.16 Broadcasting Features 1.16.1 Broadcasting Description A PT user can call multiple parties, assigned as members of a group (broadcasting group), to make a voice announcement. After one member answers the call, the caller can begin to make an announcement. Other members’...
  • Page 188 PS in Wireless XDP Parallel Mode. (® 1.25.5 Wireless XDP Parallel Mode) Installation Manual References KX-TDA30 2.5.8 MEC Card (KX-TDA3105) KX-TDA100/KX-TDA200 2.3.2 MEC Card (KX-TDA0105) KX-TDA600 2.3.2 EMEC Card (KX-TDA6105) PC Programming Manual References 4.4 [2-3] Timers & Counters—Miscellaneous—...
  • Page 189 1.16.1 Broadcasting 4.11 [2-7-1] Class of Service—COS Settings—Miscellaneous— Broadcasting Operation 5.27 [3-10] Broadcasting Group 5.28 [3-10] Broadcasting Group—Member List PT Programming Manual References None Feature Guide References 3.1 Capacity of System Resources User Manual References 1.7.3 Making an Announcement and Having a Multiple Party Conversation (Broadcasting) Feature Guide...
  • Page 190: Optional Device Features

    • Hardware Requirement: KX-TDA30: An optional doorphone and a DPH card KX-TDA100/KX-TDA200/KX-TDA600: An optional doorphone, the OPB card and DPH card • Each doorphone port can only be assigned to one tenant. The Time Table (day/lunch/break/night) of the tenant applies. (® 2.2.4 Time Service) •...
  • Page 191 1.17.1 Doorphone Call 2.8.2 DPH4 Card (KX-TDA0161) 2.8.3 DPH2 Card (KX-TDA0162) 2.13.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays PC Programming Manual References 4.4 [2-3] Timers & Counters—DISA / Door / Reminder / U. Conf → Doorphone—Call Ring Duration →...
  • Page 192: Door Open

    Installation Manual References KX-TDA30 2.10.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays KX-TDA100/KX-TDA200 2.10.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays KX-TDA600 2.13.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays PC Programming Manual References 3.45 [1-1] Slot—Card Property - DPH type (KX-TDA30 only)—...
  • Page 193: Trunk Answer From Any Station (tafas)

    PC Programming Manual References 4.8 [2-6-1] Numbering Plan—Main—Features— TAFAS Answer 4.19 [2-11-1] Audio Gain—Paging/MOH → Paging—EPG 1 (External Pager 1) (KX-TDA100/KX-TDA200/KX-TDA600 only) → Paging—EPG 2 (External Pager 2) (KX-TDA100/KX-TDA200/KX-TDA600 only) → Paging—EPG (External Pager) (KX-TDA30 only) 7.2 [5-2] External Pager...
  • Page 194: Background Music (bgm)

    2.14.1 Connection of Peripherals PC Programming Manual References 4.3 [2-2] Operator & BGM → BGM and Music on Hold—Music Source of BGM2 (KX-TDA100/KX-TDA200/KX-TDA600 only) → BGM and Music on Hold—Music Source of BGM (KX-TDA30 only) 4.8 [2-6-1] Numbering Plan—Main—Features →...
  • Page 195 1.17.4 Background Music (BGM) PT Programming Manual References None User Manual References 1.8.8 Turning on the Background Music (BGM) 2.1.4 Turning on the External Background Music (BGM) Feature Guide...
  • Page 196: Outgoing Message (ogm)

    ® 1.28.4 Timed Reminder Conditions • Hardware Requirement: KX-TDA30: An MSG2 card or ESVM2 card KX-TDA100/KX-TDA200/KX-TDA600: An OPB card, and MSG4 card, ESVM2 card or ESVM4 card • Number of Messages A maximum of 64 messages can be recorded. •...
  • Page 197 After that, the PBX will automatically proceed into the recording mode. Installation Manual References KX-TDA30 2.5.4 MSG2 Card (KX-TDA3191) 2.5.6 ESVM2 Card (KX-TDA3194) KX-TDA100/KX-TDA200 2.6.1 OPB3 Card (KX-TDA0190) 2.6.6 MSG4 Card (KX-TDA0191) KX-TDA600 2.8.1 OPB3 Card (KX-TDA0190) 2.8.5 MSG4 Card (KX-TDA0191) 2.8.6 ESVM2 Card (KX-TDA0192) and ESVM4 Card (KX-TDA0194)
  • Page 198 1.17.5 Outgoing Message (OGM) PC Programming Manual References 2.6.6 Utility—Message File Transfer PC to PBX 2.6.7 Utility—Message File Transfer PBX to PC 3.41 [1-1] Slot—OPB3 Card Property (KX-TDA100/KX-TDA200/KX-TDA600 only)— MSG Feature 3.47 [1-1] Slot—Card Property - ESVM Type (KX-TDA30 only)— MSG Feature 4.4 [2-3] Timers &...
  • Page 199: Direct Inward System Access (disa)

    1.17.6 Direct Inward System Access (DISA) 1.17.6 Direct Inward System Access (DISA) Description An outside caller can access specific PBX features as if the caller is an SLT extension user in the PBX, when the incoming call destination is a DISA floating extension number assigned to each DISA message. The caller can have direct access to features such as: •...
  • Page 200 1.17.6 Direct Inward System Access (DISA) DISA Security Mode and Available Features If the DISA AA service is not employed, the caller may access the PBX features by entering the feature numbers. To prevent others from accessing the PBX features, it is possible to assign DISA security. →...
  • Page 201 1.17.6 Direct Inward System Access (DISA) → DISA—Intercept Timer—Day, Lunch, Break, Night → DISA—Disconnect Timer after Intercept ® 6.1 [4-1-1] Wired Extension—Extension Settings—Intercept Destination— Intercept Destination—When called party does not answer—Day, Lunch, Break, Night ® 6.10 [4-2-1] Portable Station—Extension Settings—Intercept Destination— Intercept Destination—...
  • Page 202 1.17.6 Direct Inward System Access (DISA) SMDR The call information for DISA is recorded as the one of the DISA floating extension numbers. (® 1.26.1 Station Message Detail Recording (SMDR)) [Flowchart] A DISA call from an outside party is received. Is there a port available? The call is routed to an operator, etc.
  • Page 203 1.17.6 Direct Inward System Access (DISA) Continued from previous page No Security None None None None Trunk Security All Security Is the dialled number an extension number or floating extension number? Is the Walking COS/Verification Code Entry feature number dialled for Security Mode Override? What is the dialled number? Is the correct...
  • Page 204 • Hardware Requirement: KX-TDA30: An MSG2 card or ESVM2 card KX-TDA100/KX-TDA200/KX-TDA600: An OPB card, and MSG4 card, ESVM2 card or ESVM4 card • DISA Delayed Answer Time It is possible to set the Delayed Answer time so that the caller will hear a ringback tone within a preprogrammed time period first before hearing an outgoing message (OGM).
  • Page 205 1.17.6 Direct Inward System Access (DISA) It is possible to set the Mute time until the outgoing message (OGM) plays and the PBX starts to receive the DTMF signalling after the caller reaches the DISA line. → 4.4 [2-3] Timers & Counters—DISA / Door / Reminder / U. Conf— DISA—Mute &...
  • Page 206 → [731] Outgoing Message (OGM) Name Installation Manual References KX-TDA30 2.5.4 MSG2 Card (KX-TDA3191) 2.5.6 ESVM2 Card (KX-TDA3194) KX-TDA100/KX-TDA200 2.6.1 OPB3 Card (KX-TDA0190) 2.6.6 MSG4 Card (KX-TDA0191) KX-TDA600 2.8.1 OPB3 Card (KX-TDA0190) 2.8.5 MSG4 Card (KX-TDA0191) 2.8.6 ESVM2 Card (KX-TDA0192) and ESVM4 Card (KX-TDA0194) PC Programming Manual References 4.4 [2-3] Timers &...
  • Page 207 1.17.6 Direct Inward System Access (DISA) 4.11 [2-7-1] Class of Service—COS Settings—Optional Device & Other Extensions— Accept the Call from DISA 5.1 [3-1-1] Trunk Group—TRG Settings →Tone Detection— DISA Tone Detection—Silence →Tone Detection— DISA Tone Detection—Continuous →Tone Detection— DISA Tone Detection—Cyclic 6.1 [4-1-1] Wired Extension—Extension Settings—Intercept Destination—...
  • Page 208: Automatic Fax Transfer

    1.17.7 Automatic Fax Transfer 1.17.7 Automatic Fax Transfer Description The PBX can distinguish between fax calls and other types of calls arriving on DISA lines, and automatically transfer fax calls to preprogrammed destinations. When a call arrives on a DISA line, an OGM is played (® 1.17.5 Outgoing Message (OGM)).
  • Page 209 1.17.7 Automatic Fax Transfer PC Programming Manual References 7.4 [5-3-2] Voice Message—DISA Message— Fax Extension (KX-TDA30 only) PT Programming Manual References None Feature Guide References 1.17.6 Direct Inward System Access (DISA) 3.2 Exclusive Features Table Feature Guide...
  • Page 210: Built-in Simplified Voice Message (svm)

    A caller can leave a voice message after hearing the greeting message. For the KX-TDA30, an SVM2 card or ESVM2 card is required. For the KX-TDA100/KX-TDA200/KX-TDA600, an ESVM2 or ESVM4 card on an OPB3 card is required. SVM2 Card Up to two SVM2 cards can be installed in the PBX. Each card is assigned a floating extension number (default: 591 for SVM card 1, and 592 for SVM card 2).
  • Page 211 1.17.8 Built-in Simplified Voice Message (SVM) [Example] SVM Card 1 (ESVM4): Floating Extension No. 591 (example) Block A 2 CH Message Box for Message Box for Message Box for Message Box for Extn. 101 Extn. 102 Extn. 210 Extn. 103 Block B Message Box for Message Box for...
  • Page 212 1.17.8 Built-in Simplified Voice Message (SVM) When using an ESVM card for both the SVM feature and OGM feature, the first 64 messages in the card are saved for OGM use and the remaining 186 messages will be for SVM use, as shown below: SVM Use: Disabled SVM Use: Enabled SVM Use: Enabled...
  • Page 213: Message Notification

    1.17.8 Built-in Simplified Voice Message (SVM) Greeting Message for Each Time Mode When a call is redirected to the SVM/ESVM card, the caller hears the designated greeting message. In addition to the normal greeting message, an extension user can record a different greeting message for each time mode (day/lunch/break/night) (®...
  • Page 214 • Hardware Requirement: KX-TDA30: An SVM2 card or ESVM2 card KX-TDA100/KX-TDA200/KX-TDA600: An OPB card, and ESVM2 card or ESVM4 card • The maximum number of voice messages (not including greeting messages) that can be recorded for an extension can be set between 1 and 100 through system programming. (Default: 10) •...
  • Page 215 2.8.6 ESVM2 Card (KX-TDA0192) and ESVM4 Card (KX-TDA0194) PC Programming Manual References 2.5.5 Tool—Simplified Voice Message—Delete All Recording 2.5.6 Tool—Simplified Voice Message—Check Current Usage 3.41 [1-1] Slot—OPB3 Card Property (KX-TDA100/KX-TDA200/KX-TDA600 only)— SVM Feature 3.47 [1-1] Slot—Card Property - ESVM Type (KX-TDA30 only)— SVM Feature...
  • Page 216 1.17.8 Built-in Simplified Voice Message (SVM) 4.4 [2-3] Timers & Counters—Miscellaneous → SVM—Recording Time → SVM—Dial Tone Continuous Time 4.8 [2-6-1] Numbering Plan—Main—Features— Simplified Voice Message Access 5.1 [3-1-1] Trunk Group—TRG Settings—Tone Detection → Simplified Voice Message Tone Detection—Silence → Simplified Voice Message Tone Detection—Continuous →...
  • Page 217: External Sensor

    • Hardware Requirement: KX-TDA30: An external sensor and DPH card KX-TDA100/KX-TDA200/KX-TDA600: An external sensor, OPB card and EIO card • Some devices may be unable to communicate correctly with the PBX. Confirm compatibility with the manufacturer of a device before installing it.
  • Page 218 2.8.1 OPB3 Card (KX-TDA0190) 2.8.4 EIO4 Card (KX-TDA0164) 2.13.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays PC Programming Manual References 3.41 [1-1] Slot—OPB3 Card Property (KX-TDA100/KX-TDA200/KX-TDA600 only) → Input Signal Decision Time → Input Signal Detection Reopening Time 3.45 [1-1] Slot—Card Property - DPH type (KX-TDA30 only)
  • Page 219: External Relay Control

    • Hardware Requirement: KX-TDA30: An external relay device and DPH card KX-TDA100/KX-TDA200/KX-TDA600: An external relay device, OPB card and EIO card • KX-TDA30 only The port of the DPH4 card to which the relay is connected must be assigned through system programming as a relay port (not a door opener port).
  • Page 220 1.17.10 External Relay Control 7.6 [5-4] External Relay PT Programming Manual References None Feature Guide References 2.2.1 Class of Service (COS) User Manual References 1.10.2 If an External Relay is Connected Feature Guide...
  • Page 221: Caller Id Features

    1.18.1 Caller ID 1.18 Caller ID Features 1.18.1 Caller ID Description The PBX receives caller information, such as the caller’s name and telephone number, through the trunk. This information can then be shown on the displays of PTs, PSs, or SLTs that support FSK-type Caller ID. The PBX can modify a received number according to preprogrammed tables, so that an extension user can easily use the received number to call the caller back.
  • Page 222 1.18.1 Caller ID This PBX supports 4 modification tables, each of which can be used for any number of trunk groups. Each table has 10 locations for local/international calls and one for long distance calls.The PBX checks the local/ international call data first. If a match is not found, the long distance call data is applied. [Example] <Table Selection>...
  • Page 223 1.18.1 Caller ID <Modification Flowchart> A trunk call with the caller's information is received. Checks the Table Selection. Table 1 Is the area code found in local/international call data Yes: in the modification table? e.g., 00987654321 e.g., 3344556677 Checks the local/ international call data.
  • Page 224 • Hardware Requirement: KX-TDA30: An EXT-CID card KX-TDA100/KX-TDA200: An SLC8 card with an EXT-CID card installed, or a CSLC16 card KX-TDA600: An SLC8 card with an EXT-CID card installed, a CSLC16 card, or an ECSLC24 card • This feature complies with ETSI (European Telecommunications Standards Institute)-type FSK and Bellcore-type FSK.
  • Page 225 1.18.1 Caller ID 4.17 [2-9] System Options—Option 4— Private Network—Public Call through Private Network—Minimum Public Caller ID Digits 4.18 [2-10] Extension CID Settings 5.1 [3-1-1] Trunk Group—TRG Settings—Main— Caller ID Modification Table 6.1 [4-1-1] Wired Extension—Extension Settings—Option 8 → Extension Caller ID Sending →...
  • Page 226: Incoming Call Log

    1.18.2 Incoming Call Log 1.18.2 Incoming Call Log Description When an incoming public trunk call with the caller’s information (e.g., Caller ID) is directed to an extension, the information is automatically recorded in the call log of the called extension. This information is shown on the telephone display and is used for confirming the caller, calling back, or storing the number and name in the Personal Speed Dialling.
  • Page 227 1.18.2 Incoming Call Log When storing the number and name into Personal Speed Dialling from the call log information, the Idle Line Access number is automatically attached to the telephone number. • Incoming Call Log Memory The total memory for the Incoming Call Log is determined in the PBX. The maximum number that can be logged for each extension and incoming call distribution group is also determined through system programming.
  • Page 228: Message Features

    (® 1.29.1 Dial Tone) • SLT with a Message Waiting Lamp (KX-TDA100/KX-TDA200/KX-TDA600 only) The lamp activates in the same way as the MESSAGE button on a PT, if an EMSLC or MSLC card is connected to the PBX. The Message Waiting Lamp light pattern can be selected from the 12 patterns shown below.
  • Page 229 1.19.1 Message Waiting [SLT Message Waiting Lamp Light Patterns] 5.12 s 1.28 s Pattern 1 5.12 s 1.28 s Pattern 2 512 ms 5.12 s 1.28 s Pattern 3 256 ms 2.56 s 768 ms Pattern 4 256 ms 5.12 s 768 ms Pattern 5 256 ms...
  • Page 230 Message Waiting Set 4.17 [2-9] System Options →Option 3— Dial Tone—Distinctive Dial Tone →Option 5— SLT—Message Waiting Lamp Pattern (KX-TDA100/KX-TDA200/KX-TDA600 only) 5.22 [3-8-1] VM(DTMF) Group—System Settings— VM DTMF Command—Listening Message 6.1 [4-1-1] Wired Extension—Extension Settings—Option 8— SLT MW Mode (KX-TDA100/KX-TDA200/ KX-TDA600 only) 6.5 [4-1-4] Wired Extension—Flexible Button—...
  • Page 231: Absent Message

    1.19.2 Absent Message 1.19.2 Absent Message Description An extension user can set or select a message (e.g., the reason for absence) to be displayed on his telephone. When a display PT user calls the extension, the message is shown on the caller’s telephone. The following messages can be programmed as desired: Type Message No.
  • Page 232 1.19.2 Absent Message User Manual References 1.6.3 Showing a Message on the Caller’s Telephone Display (Absent Message) 3.1.2 Settings on the Programming Mode Feature Guide...
  • Page 233: Proprietary Telephone (pt) Features

    1.20.1 Fixed Buttons 1.20 Proprietary Telephone (PT) Features 1.20.1 Fixed Buttons Description PTs, DSS Consoles, and Add-on Key Modules are provided with the following feature/Line Access buttons: Depending on your device type, some buttons may not be provided. As for buttons on PSs, please refer to the Operating Instructions for each PS. [PT and Add-on Key Module] Button Usage...
  • Page 234: Dss Console

    1.20.1 Fixed Buttons Button Usage Used for a hands-free dialling. Also used to monitor the MONITOR party’s voice in hands-free mode. Used to leave a message waiting indication or call back MESSAGE the party who left the message waiting indication. Used to redial the last dialled number.
  • Page 235 1.20.1 Fixed Buttons Button Usage Used to access a preprogrammed feature with one touch. PF (Programmable Feature) (no default) Conditions • Certain buttons are equipped with a light to show line or feature status. Feature Guide...
  • Page 236: Flexible Buttons

    1.20.2 Flexible Buttons 1.20.2 Flexible Buttons Description You can customise the flexible buttons and/or programmable feature (PF) buttons on PTs, Add-on Key Modules, and PSs through either system or personal programming. They can then be used to make or receive intercom or trunk calls or be used as feature buttons, as follows: [Button Usage] Button...
  • Page 237 Check-out Used to switch the status of extensions from Check-in to Check-out. Cleaned-up (KX-TDA30/ Used to switch the room status of extensions between Ready and Not KX-TDA100/KX-TDA200 only) Ready. Used to access CTI features. Primary Directory Number (PDN) Used to make and receive both outside and intercom calls.
  • Page 238 Button Usage Secondary Directory Number Used to show the current status of another extension, call the exten- (SDN) (KX-TDA100/KX-TDA200/ sion, and pick up or transfer calls to it. KX-TDA600 only) (® 1.7.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension) One-touch Feature Setting Buttons: Pressing these buttons while on-hook changes the feature settings.
  • Page 239: Led Indication

    1.20.3 LED Indication 1.20.3 LED Indication Description The LED (Light Emitting Diode) of the Message/Ringer Lamp and following buttons (Line Status Buttons and Corresponding Extension Status Button) show line conditions with a variety of light patterns. Line Status Buttons: S-CO, G-CO, L-CO, INTERCOM, ICD Group, PDN Corresponding Extension Status Button: DSS, SDN Light Pattern of the Message/Ringer Lamp [DPT]...
  • Page 240 1.20.3 LED Indication Line Status Button Incoming Call Intercom Line Distribution Light Pattern Trunk Status Status Group Line Status S-CO G-CO L-CO INTERCOM ICD Group Slow red flash- Another exten- — sion is holding the line. Rapid red Incoming call to the incoming call distribution —...
  • Page 241 1.20.3 LED Indication →Option 1— PT Fwd / DND—DND LED →Option 4— DSS Key—DSS key mode for Incoming Call PT Programming Manual References None Feature Guide References 1.2.2.2 Group Call Distribution 1.2.2.7 Log-in/Log-out 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) 1.13.1 Call Hold 1.14.1.2 Conference 1.14.1.3 Privacy Release...
  • Page 242: Display Information

    These can be displayed in Original Destination, if the call is forwarded turn by pressing the DDI/DID/MSN name TRANSFER button or DISP Panasonic Soft button during a call. Call charge fee during a trunk call. The currency, position of 12.35...
  • Page 243 1.20.4 Display Information → Display Language → Incoming Call Display → Automatic LCD Switch when Start Talking 8.2 [6-2] Hotel & Charge—Charge → Charge Options—Digits After Decimal Point → Charge Options—Currency → Charge Options—Currency Display Position 12.1 [10-1] CO Line Settings— CO Name PT Programming Manual References [130] Decimal Point Position for Currency...
  • Page 244: Integrated Services Digital Network (isdn) Service Features

    (30B + D/23B + D). ® 3.14 [1-1] Slot—Port Property - BRI Port—Main— Port Type ® 3.16 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—Main— Port Type For BRI only: ® 3.14 [1-1] Slot—Port Property - BRI Port—Network—...
  • Page 245 1.21.1 Integrated Services Digital Network (ISDN) Service Description & Reference Calling Line Identification Sends the caller’s telephone number to the network when making Presentation (CLIP) a call. The called party can see the number on his telephone display before answering the call. ®...
  • Page 246 This feature is enabled or disabled for each ISDN port. ® 3.14 [1-1] Slot—Port Property - BRI Port—ISDN CO— ISDN Centrex ® 3.16 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—CO Setting— ISDN Centrex Private Networking Connection (QSIG) Private networking with QSIG is possible using an ISDN line. The QSIG mode, Master or Slave, can be enabled on an ISDN port basis.
  • Page 247 3.15 [1-1] Slot—Port Property - BRI Port—Connection Command 3.16 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only) 3.17 [1-1] Slot—Port Property - PRI Port—Connection Command (KX-TDA100/KX-TDA200/KX-TDA600 only) 4.4 [2-3] Timers & Counters—Dial / IRNA / Recall / Tone— Dial—Extension Inter-digit 4.17 [2-9] System Options—Option 2—...
  • Page 248 1.21.1 Integrated Services Digital Network (ISDN) [426] BRI Configuration [427] BRI TEI Mode Feature Guide References 1.30.4 QSIG Standard Features Feature Guide...
  • Page 249: Calling/connected Line Identification Presentation (clip/colp)

    1.21.1 Integrated Services Digital Network (ISDN) 1.21.1.2 Calling/Connected Line Identification Presentation (CLIP/ COLP) Description Calling Line Identification Presentation (CLIP): The PBX can send a preprogrammed telephone number to the network when an extension user makes a call. The called party can see the number on his telephone display before answering the call. Connected Line Identification Presentation (COLP): The PBX sends a preprogrammed telephone number to the network when the extension user answers an incoming call.
  • Page 250 Subscriber Number →Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, 3PTY 3.16 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only) →CO Setting— Subscriber Number →Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, 3PTY 3.19 [1-1] Slot—Port Property - T1 Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—...
  • Page 251 1.21.1 Integrated Services Digital Network (ISDN) →ISDN CLIP— CLIP on Extension/CO →ISDN CLIP— CLIR →ISDN CLIP— COLR 6.13 [4-2-3] Portable Station—Flexible Button— Type 6.17 [4-3] DSS Console— Type PT Programming Manual References [003] Extension Number [422] BRI Subscriber Number [606] CLIP/COLP Number Feature Guide References 1.20.2 Flexible Buttons User Manual References...
  • Page 252: Advice Of Charge (aoc)

    3.14 [1-1] Slot—Port Property - BRI Port—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, 3PTY 3.16 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E,...
  • Page 253: Call Forwarding (cf)-by Isdn (p-mp)

    1.21.1 Integrated Services Digital Network (ISDN) 1.21.1.4 Call Forwarding (CF)—by ISDN (P-MP) Description An extension user can forward the incoming ISDN call to another outside party using the ISDN service of the telephone company, instead of the PBX feature, when the call is received through an ISDN line. Extension users can set the forward destination to the network on an MSN basis.
  • Page 254 1.21.1 Integrated Services Digital Network (ISDN) • COS programming determines the extensions that are able to use this feature. PC Programming Manual References 4.8 [2-6-1] Numbering Plan—Main—Features— ISDN-FWD (MSN) Set / Cancel / Confirm 4.11 [2-7-1] Class of Service—COS Settings—CO & SMDR— CF (MSN) PT Programming Manual References None...
  • Page 255: Call Forwarding (cf)-by Isdn (p-p)

    3.14 [1-1] Slot—Port Property - BRI Port—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, 3PTY 3.16 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E,...
  • Page 256 1.21.1 Integrated Services Digital Network (ISDN) 4.8 [2-6-1] Numbering Plan—Main—Features— ISDN-FWD (MSN) Set / Cancel / Confirm 4.11 [2-7-1] Class of Service—COS Settings—CO & SMDR— CF (MSN) PT Programming Manual References None Feature Guide References 1.3.1.1 Call Forwarding (FWD)/Do Not Disturb (DND)—SUMMARY 1.3.1.2 Call Forwarding (FWD) User Manual References 1.6.1 Forwarding Calls...
  • Page 257: Call Hold (hold)-by Isdn

    1.21.1 Integrated Services Digital Network (ISDN) 1.21.1.6 Call Hold (HOLD)—by ISDN Description An ISDN call can be put on hold using the ISDN service of the telephone company, instead of the PBX feature. This can be a part of a Call Transfer (CT)—by ISDN (® 1.21.1.7 Call Transfer (CT)—by ISDN) and Three-party Conference (3PTY)—by ISDN (®...
  • Page 258: Call Transfer (ct)-by Isdn

    3.14 [1-1] Slot—Port Property - BRI Port—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, 3PTY 3.16 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E,...
  • Page 259: Three-party Conference (3pty)-by Isdn

    3.14 [1-1] Slot—Port Property - BRI Port—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, 3PTY 3.16 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E,...
  • Page 260: Malicious Call Identification (mcid)

    1.21.1 Integrated Services Digital Network (ISDN) 1.21.1.9 Malicious Call Identification (MCID) Description An extension user can ask the telephone company to trace a malicious caller during a call or while hearing reorder tone after the caller hangs up. Information on the malicious call will be received later on. Conditions •...
  • Page 261: Completion Of Calls To Busy Subscriber (ccbs)

    → COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, 3PTY 3.14 [1-1] Slot—Port Property - BRI Port—CCBS Option 3.16 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—Supplementary Service → COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, 3PTY →...
  • Page 262: Isdn Extension

    1.21.1 Integrated Services Digital Network (ISDN) 1.21.1.11 ISDN Extension Description An ISDN (BRI/PRI) port can be used for either trunk or extension connection. When extension connection is enabled, ISDN terminal devices (e.g., ISDN telephone, G4 fax machine, PC) or a behind PBX can be connected to the port.
  • Page 263 MSN, system programming is required for each ISDN port. PC Programming Manual References 3.14 [1-1] Slot—Port Property - BRI Port—ISDN Extension 3.16 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—Extension Setting PT Programming Manual References None Feature Guide References 1.1.1.4 Multiple Subscriber Number (MSN) Ringing Service...
  • Page 264: Isdn Service Access By Keypad Protocol

    1.21.1 Integrated Services Digital Network (ISDN) 1.21.1.12 ISDN Service Access by Keypad Protocol Description ISDN provides some supplementary services by key protocol, and they may require a service access code to be dialled. Conditions • This feature complies with the following European Telecommunication Standard (ETS) specification: –...
  • Page 265: E1 Line Service Features

    1.22.1 E1 Line Service 1.22 E1 Line Service Features 1.22.1 E1 Line Service Description The E1 line carries thirty 64 kbps-voice channels at 2.048 Mbps transmission speed as a trunk or private line. Voice is digitised by Pulse Code Modulation (PCM). Channel Type [DR2 (Digital System R2)/E &...
  • Page 266 1.22.1 E1 Line Service Number in the Ta- Feature Description Call Charge Information The call charge meter pulses can be received during a conversation. (® 1.26.3 Call Charge Services) Conditions • If an E1 line is used as a trunk, the channel type depends on the contract with the telephone company. •...
  • Page 267: T1 Line Service Features

    The T1 line carries twenty-four 64 kbps-voice channels at 1.5 Mbps transmission speed as a trunk or private line. Voice is digitised by Pulse Code Modulation (PCM). This feature is only available for the KX-TDA100, KX-TDA200, and KX-TDA600. Channel Type [LCOT/GCOT/DID/TIE/OPX] The T1 card supports five different channel types to provide connection at minimum expense.
  • Page 268 If a T1 line is used as a trunk, the channel type depends on the contract with the telephone company. PC Programming Manual References 3.19 [1-1] Slot—Port Property - T1 Port (KX-TDA100/KX-TDA200/KX-TDA600 only) 3.20 [1-1] Slot—Port Property - T1 Port—Connection Command (KX-TDA100/KX-TDA200/KX-TDA600 only) PT Programming Manual References None Feature Guide References 3.2 Exclusive Features Table...
  • Page 269: Voice Mail Features

    A maximum of 4 ports (8 channels) of the VPS can form a group. With the KX-TDA100/KX-TDA200/KX-TDA600: VM (DPT) Group • A maximum of 2 (for KX-TDA100/KX-TDA200) or 8 (for KX-TDA600) KX-TVS/KX-TVP systems can be connec- ted to the PBX. • A maximum of one VM (DPT) group per KX-TVS/ KX-TVP can be assigned.
  • Page 270 1.24.1 Voice Mail (VM) Group VM (DTMF) Group Assignment: The VPS is connected to the SLT ports of the PBX. These SLT ports, as well as VM (DTMF) Group settings, must be configured to allow DTMF Integration, as shown in the following [Programming Example of Extension Port] and [Programming Example of VM (DTMF) Group].
  • Page 271 All ports in a VM (DPT) group must be connected to either the same DLC card, or to the pre-installed Super Hybrid ports. [KX-TDA100/KX-TDA200/KX-TDA600] • All ports in a VM (DPT) group must be connected to a single DHLC or DLC card.
  • Page 272: Voice Mail Dtmf Integration

    When a caller reaches the VPS, the VPS greets and guides the caller to leave a voice message for a specified mailbox. [Example] The VPS sends the message to the caller, "Thank you for calling Panasonic. Please enter the mailbox number of the person you wish to leave your message for." ¯...
  • Page 273 1.24.2 Voice Mail DTMF Integration 5.22 [3-8-1] VM(DTMF) Group—System Settings ® VM DTMF Command—Recording Message ® VM DTMF Command—Listening Message ® VM DTMF Command—Switching to AA ® VM DTMF Command—Switching to VM Command (Default) Switching to VM Switching to AA Recording message Listening message Note...
  • Page 274 1.24.2 Voice Mail DTMF Integration Transmitted Command Parameter In AA Service Mode In VM Service Mode Answer by Mailbox Switching to VM command + Re- Recording message command cording message command (#6 (H [H = Mailbox No.]) + H [H = Mailbox No.]) Switching to AA command (#8) Switching to AA command (#8) None (Default)
  • Page 275 1.24.2 Voice Mail DTMF Integration [Performance of Pressing the VM Transfer Button and Entering an Extension Number] Transmitted Command In AA Service Mode In VM Service Mode Switching to VM command + Recording mes- Recording message command (H [H = Mailbox sage command (#6 + H [H = Mailbox No.]) No.]) [Example]...
  • Page 276 1.24.2 Voice Mail DTMF Integration [Example] Sent "#6" + " ", "102". Listening message command, mailbox number Switching to VM command Pressing the MESSAGE button VPS (In AA Extn. 102 service mode) Mailbox for Extn. 102 AA Service If the VPS transfers the call using the AA service, the PBX will inform the VPS of the status of the called destination with the preprogrammed DTMF status signal so that the VPS can confirm the status of the extension without listening to the system tones (e.g., ringback tone).
  • Page 277 1.24.2 Voice Mail DTMF Integration ® VM DTMF Status Signal—Confirm ® VM DTMF Status Signal—Disconnect ® VM DTMF Status Signal—FWD to VM Ringback Tone ® VM DTMF Status Signal—FWD to VM Busy Tone ® VM DTMF Status Signal—FWD to Extension Ringback Tone [Example] An incoming call reaches the VPS.
  • Page 278 1.24.2 Voice Mail DTMF Integration PC Programming Manual References 4.4 [2-3] Timers & Counters—Miscellaneous— Voice Mail (Caller from VM to CO)—On-hook Wait Time 5.13 [3-5-1] Incoming Call Distribution Group—Group Settings—Miscellaneous— Programmed Mailbox 5.22 [3-8-1] VM(DTMF) Group—System Settings 5.23 [3-8-2] VM(DTMF) Group—Group Settings 6.1 [4-1-1] Wired Extension—Extension Settings—Option 1—...
  • Page 279: Voice Mail Dpt (digital) Integration

    1.24.3 Voice Mail DPT (Digital) Integration Description A Panasonic VPS that supports DPT (Digital) Integration (e.g., the KX-TVP200) can be connected to this PBX in a tightly integrated fashion. DPT (Digital) Integration features can be used when the VPS is connected through DPT ports of the PBX.
  • Page 280 1.24.3 Voice Mail DPT (Digital) Integration time mode (day/lunch/break/night) of the tenant (® 2.2.4 Time Service) assigned for the call to the VPS. Therefore the VPS can send the assigned message (company greeting) to the caller. Corresponding VM trunk group number and tenant number are determined by the setting of the incoming trunk call as follows: DIL/TIE: the setting of each trunk port (®...
  • Page 281 1.24.3 Voice Mail DPT (Digital) Integration Explanation: A DID call reaches a VM (DPT) group directly or by the Intercept Routing feature. According to the [DID Programming Example] and [VPS Programming—Programming Example of Trunk Group Assignment], a caller will hear a corresponding company greeting of the VPS. Time mode (day/lunch/break/night) of the preprogrammed tenant is applied to the DID destination and company greeting number.
  • Page 282 1.24.3 Voice Mail DPT (Digital) Integration Two-way Recording into the VPS A PT user can record a conversation into his own mailbox or another mailbox, while talking on the phone. The Two-way Record button is used to record into one’s own mailbox. The Two-way Transfer button is used to record into someone else’s mailbox.
  • Page 283 1.24.3 Voice Mail DPT (Digital) Integration If using a standard Transfer button, users must dial "#6" after accessing the VPS, and confirm that the desired mailbox has been reached, before going on hook to complete the transfer. PC Programming Manual References 4.4 [2-3] Timers &...
  • Page 284 1.24.3 Voice Mail DPT (Digital) Integration User Manual References 1.10.5 If a Voice Processing System is Connected 3.1.2 Settings on the Programming Mode 3.2.2 Manager Programming Feature Guide...
  • Page 285: Portable Station (ps) Features

    1.25.1 Portable Station (PS) Connection 1.25 Portable Station (PS) Features 1.25.1 Portable Station (PS) Connection Description This PBX supports the connection of a PS. Cell Stations (CSs) allow PSs to receive reception within a designated area. It is possible to use the PBX features using the PS like a PT. Conditions [General] •...
  • Page 286 KX-TDA30 2.7 Connection of DECT Portable Stations 2.8 Connection of 2.4 GHz Portable Stations 2.9 Connection of DECT 6.0 Portable Stations KX-TDA100/KX-TDA200 2.8 Connection of DECT Portable Stations 2.9 Connection of 2.4 GHz Portable Stations KX-TDA600 2.10 Connection of DECT Portable Stations 2.11 Connection of 2.4 GHz Portable Stations...
  • Page 287: Ps Ring Group

    1.25.2 PS Ring Group 1.25.2 PS Ring Group Description A PS ring group is a group of PS extensions that receives incoming calls. Each group has a floating extension number and name. One PS can belong to multiple groups. [Programming Example] PS Ring Group 01 PS Ring Group 02 PS Ring Group 03...
  • Page 288 1.25.2 PS Ring Group – KX-TCA355 – KX-TD7680 – KX-TD7684 – KX-TD7685 – KX-TD7690 – KX-TD7694 – KX-TD7695 • Incoming trunk call information is shown on a PS display when a trunk call arrives at a PS ring group which the PS joins.
  • Page 289 1.25.2 PS Ring Group Note Log-in/log-out setting of the PS ring group from the incoming call distribution group is also disregarded. PS Ring Group Log-out Log-in PS Ring Group Log-out Incoming Call Distribution Group PS Ring Group Log-in Log-out Log-in •...
  • Page 290 1.25.2 PS Ring Group Feature Guide References 3.1 Capacity of System Resources Feature Guide...
  • Page 291: Ps Directory

    1.25.3 PS Directory 1.25.3 PS Directory Description A PS user can store numbers and/or names in the directory. A stored number is dialled by selecting a name or number in the directory. Depending on the PS model, the PS user can use the following directories for easy operation: Type Description PS Dialling Directory...
  • Page 292: Ps Feature Buttons

    1.25.4 PS Feature Buttons 1.25.4 PS Feature Buttons Description A PS user can use PBX features using a combination of buttons (button + a specified number, , or #) and/ or display operation. The flexible buttons and the display are customised through PS programming. The button assignment is the same for the PT (®...
  • Page 293: Wireless Xdp Parallel Mode

    1.25.5 Wireless XDP Parallel Mode 1.25.5 Wireless XDP Parallel Mode Description A PS can be used in parallel with a wired telephone (PT/SLT). In this case, the wired telephone is the main telephone and the PS is the sub telephone. When Wireless XDP Parallel Mode is enabled, the two telephones share one extension number (main telephone’s extension number), as with XDP Parallel mode for a DPT and an SLT.
  • Page 294 1.25.5 Wireless XDP Parallel Mode – Transfer Recall Destination for Call Transfer and Call Park (® 1.12.1 Call Transfer) (® 1.13.2 Call Park) – Display Language (® 1.20.4 Display Information) – ISDN Bearer Mode (® 1.21.1.1 Integrated Services Digital Network (ISDN)—SUMMARY) –...
  • Page 295 1.25.5 Wireless XDP Parallel Mode Feature Guide References 1.11.9 Parallelled Telephone 2.2.1 Class of Service (COS) User Manual References 1.8.12 Using Your PS in Parallel with a Wired Telephone (Wireless XDP Parallel Mode) Feature Guide...
  • Page 296: Virtual Ps

    1.25.6 Virtual PS 1.25.6 Virtual PS Description An extension number can be assigned for a portable station (PS) without registering the PS unit itself. This is known as temporary registration. If a forward destination is then assigned for this PS, all calls to that extension number will be forwarded to the assigned destination.
  • Page 297 1.25.6 Virtual PS Feature Description & Reference Automatic Fax Transfer A virtual PS can be used to forward fax calls to a fax machine at another (KX-TDA30 only) PBX connected by TIE line. ® 1.17.7 Automatic Fax Transfer Built-in Simplified Voice Mes- Registering a virtual PS as the first extension of an ICD Group provides sage the ICD Group with a dedicated message box that is not shared with...
  • Page 298: Administrative Information Features

    Memory for SMDR: A specified number of call records can be stored in the PBX. If more calls are originated or received, the oldest record is overwritten by the newest one. With KX-TDA100/KX-TDA200/KX-TDA600, when an EMEC/MEC card is installed, the number of SMDR records that can be stored will increase.
  • Page 299 1.26.1 Station Message Detail Recording (SMDR) Pattern B: 80 digits with call charge information Date Time Dial Number Duration Cost ACC Code (8 digits) (20) (8+2) (10) 01/02/02 10:03AM 1210 <I> 01/02/02 10:07AM 2005 1234567890123456789 00:00'05 00560.00EU 9876543210 (10) Pattern C: 120 digits Date Time Dial Number...
  • Page 300 1.26.1 Station Message Detail Recording (SMDR) Number in Item Description the Pattern Dial Number [Trunk Call] Outgoing Trunk Call Shows the dialled telephone number. Valid digits are as follows: 0 through 9, P: Pause F: EFA signal =: A Host PBX Access code (® 1.5.4.8 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX)) .
  • Page 301 1.26.1 Station Message Detail Recording (SMDR) Number in Item Description the Pattern CD (Condition Shows other call information with the following codes: Code) CL: Collect call TR: Transfer FW: FWD to trunk D0: Call using DISA or TIE line service RM: Remote maintenance (modem) (®...
  • Page 302 1.26.1 Station Message Detail Recording (SMDR) Item Description DID/DDI number Controls whether the DID/DDI number, name, number and name, or nothing is shown. If "none" is selected, <D> will not be shown. ® 13.1 [11-1] Main—SMDR Options— SMDR Options—DDI/ DID Number & Name Secret dialling Controls secret dialling.
  • Page 303 1.26.1 Station Message Detail Recording (SMDR) Conditions • SMDR Format The following SMDR format can be set through system programming in order to match the paper size being used in the printer: Page Length: determines the number of lines per page. ®...
  • Page 304 SMDR, because in this case this PBX recognises the telephone company as the host PBX. Therefore, only long distance calls are recorded on SMDR. Installation Manual References KX-TDA30 2.11.1 Connection of Peripherals KX-TDA100/KX-TDA200 2.11.1 Connection of Peripherals KX-TDA600 2.3.2 EMEC Card (KX-TDA6105) 2.14.1 Connection of Peripherals PC Programming Manual References 4.4 [2-3] Timers &...
  • Page 305 1.26.1 Station Message Detail Recording (SMDR) [800] RS-232C Parameter—Stop Bit Length [802] SMDR Page Length [803] SMDR Skip Perforation [804] SMDR Outgoing Call Printing [805] SMDR Incoming Call Printing Feature Guide References 1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI) 1.1.1.4 Multiple Subscriber Number (MSN) Ringing Service 1.2.2.7 Log-in/Log-out 1.5.4.8 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX)
  • Page 306: Printing Message

    1.26.2 Printing Message 1.26.2 Printing Message Description An extension user can select a message to be output on SMDR. Up to eight messages can be preprogrammed in the Printing Message table, and are available to all extensions connected to the PBX. A message can contain the "%"...
  • Page 307: Call Charge Services

    The type of call charge signal received from the telephone company depends on the trunk of the outgoing call. The services for each available trunk type are as follows: Trunk Service Analogue trunk Pay Tone (KX-TDA100/KX-TDA200/KX-TDA600 only) ISDN line Advice of Charge (AOC) (® 1.21.1.3 Advice of Charge (AOC)) E1 line Meter Pulse When the pay tone service is used, pay tone type (12 kHz/16 kHz) should be selected.
  • Page 308 PC Programming Manual References 3.10 [1-1] Slot—Card Property - LCO type → Pay Tone—Pay Tone Frequency (KX-TDA100/KX-TDA200/KX-TDA600 only) → Pay Tone—Sending Flash while end talk (KX-TDA100/KX-TDA200/KX-TDA600 only) 5.6 [3-1-5] Trunk Group—Charge Rate 6.5 [4-1-4] Wired Extension—Flexible Button— Type 6.13 [4-2-3] Portable Station—Flexible Button—...
  • Page 309 [010] Charge Margin [011] Charge Tax [012] Charge Rate per Unit [130] Decimal Point Position for Currency [131] Currency [491] Pay Tone Signal Type (KX-TDA100/KX-TDA200/KX-TDA600 only) Feature Guide References 1.9.6 Verification Code Entry 1.20.2 Flexible Buttons 3.1 Capacity of System Resources User Manual References 1.11.1 Using the Telephones in a Hotel-type Environment (Hospitality Features)
  • Page 310: Hospitality Features

    1.27.1 Hospitality Features—SUMMARY 1.27 Hospitality Features 1.27.1 Hospitality Features—SUMMARY Description This PBX has several features that support its use in a hotel-type environment, where extensions correspond to guest rooms. Feature Description & Reference Room Status Control An extension designated as the hotel operator can set the check-in status of rooms remotely.
  • Page 311: Room Status Control

    • Cleaned-up (KX-TDA30/KX-TDA100/KX-TDA200 only) Switches the status of selected room extensions between Ready and Not Ready. When a guest checks out of a room, the room status becomes Checked-out and Not Ready. After the room has been cleaned, the status can be changed to Checked-out and Ready using this button.
  • Page 312 • If enabled through system programming, the check-in and check-out information is recorded on SMDR. Installation Manual References KX-TDA30 2.5.8 MEC Card (KX-TDA3105) KX-TDA100/KX-TDA200 2.3.2 MEC Card (KX-TDA0105) KX-TDA600 2.3.2 EMEC Card (KX-TDA6105) PC Programming Manual References 6.5 [4-1-4] Wired Extension—Flexible Button—...
  • Page 313 1.27.2 Room Status Control PT Programming Manual References None Feature Guide References 1.6.1.4 Last Number Redial 1.9.3 Extension Dial Lock 1.26.1 Station Message Detail Recording (SMDR) 1.28.4 Timed Reminder User Manual References 1.11.1 Using the Telephones in a Hotel-type Environment (Hospitality Features) Feature Guide...
  • Page 314: Call Billing For Guest Room

    1.27.3 Call Billing for Guest Room 1.27.3 Call Billing for Guest Room Description Separately from SMDR, it is possible to output a record of calls along with charges (e.g., telephone charges, minibar, etc.), which can be used in billing a guest. Charge Items This feature provides three types of programmable charge items (Charge Item 1, Charge Item 2, and Charge Item 3) which can be used for billing guests for various services (e.g., telephone charges).
  • Page 315 1.27.3 Call Billing for Guest Room [Example of Call Billing Sheet] **************************************** Hotel **************************************** Check in : 01.JAN.00 06:31PM Check out : 03.JAN.00 07:03AM Room 202 : Mr. Smith 01/01/00 06:52PM 202 01 Call amount:0012 01:24'30 00084.50 001 02/01/00 06:07PM 202 01 123456789 00:10'12 00010.20 1234567890 02/01/00 07:30PM...
  • Page 316 1.27.3 Call Billing for Guest Room Conditions • Hardware Requirement: An EMEC or MEC card • If the total number of call records exceeds 90 % of available memory, call records from the extension with the largest number of records will be automatically printed out, and the records printed out will be combined in memory into one aggregate record to save space.
  • Page 317: Extension Controlling Features

    1.28.1 Extension Personal Identification Number (PIN) 1.28 Extension Controlling Features 1.28.1 Extension Personal Identification Number (PIN) Description Each extension user can have his own PIN through system programming or personal programming (Extension PIN [Personal Identification Number]) to set features or access his own telephone remotely. The following features cannot be used without the PIN: Live Call Screening (LCS) (®...
  • Page 318 1.28.1 Extension Personal Identification Number (PIN) PT Programming Manual References [005] Extension Personal Identification Number (PIN) User Manual References 3.1.2 Settings on the Programming Mode 3.2.2 Manager Programming Feature Guide...
  • Page 319: Extension Feature Clear

    1.28.2 Extension Feature Clear 1.28.2 Extension Feature Clear Description Extension users can clear all the following features set on their own telephone at once. This feature is also known as Station Programme Clear. Features After Setting Absent Message FWD*/DND* Call Pickup Deny Allow Call Waiting* Disable (In Canada, the default setting is "Enable"...
  • Page 320 1.28.2 Extension Feature Clear PT Programming Manual References None User Manual References 1.8.13 Clearing Features Set at Your Extension (Extension Feature Clear) Feature Guide...
  • Page 321: Walking Extension

    1.28.3 Walking Extension 1.28.3 Walking Extension Description It is possible to use any extension and have your extension settings available to you. Settings such as extension number, one-touch dialling memory, and COS are all available to you at the new location. This feature is also known as Walking Station.
  • Page 322: Timed Reminder

    1.28.4 Timed Reminder 1.28.4 Timed Reminder Description An extension can be preset to ring at a certain time, to act as a wake-up call or reminder. This feature can be programmed to activate only once, or daily. If the user answers the alarm call, a prerecorded voice message will be heard.
  • Page 323 1.28.4 Timed Reminder 1.11.1 Using the Telephones in a Hotel-type Environment (Hospitality Features) Feature Guide...
  • Page 324: Audible Tone Features

    1.29.1 Dial Tone 1.29 Audible Tone Features 1.29.1 Dial Tone Description The following distinctive dial tones inform extensions about features activated on their extensions. Each dial tone type has two frequencies (e.g., dial tone 1A and dial tone 1B). Type Description Tone 1A/1B A normal dial tone is heard when:...
  • Page 325 1.29.1 Dial Tone • Distinctive dial tones can be disabled. When disabled, dial tone 1 will be heard in all cases except those marked with "*1" in the table above. • Dial Tone Patterns All dial tone patterns have a default (® 3.3.1 Tones/Ring Tones). •...
  • Page 326: Confirmation Tone

    1.29.2 Confirmation Tone 1.29.2 Confirmation Tone Description At the end of feature operations, the PBX confirms the success of the operation by sending a confirmation tone to extension users. Type Description Tone 1 Sent when the setting is accepted. Sent when a call is received in voice-calling mode (Alternate Receiving—Ring/Voice).
  • Page 327 1.29.2 Confirmation Tone PC Programming Manual References 4.17 [2-9] System Options—Option 3 → Confirmation Tone—Tone 1 : Called by Voice → Confirmation Tone—Tone 2 : Paged / Automatic Answer → Confirmation Tone—Tone 3-1 : Start Talking after Making Call / Call from Doorphone →...
  • Page 328: Networking Features

    The available interfaces depend on the cards installed in the PBX. ® 3.14 [1-1] Slot—Port Property - BRI Port—Network Numbering Plan— Trunk Property ® 3.16 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—Network Numbering Plan— Trunk Property ® 3.19 [1-1] Slot—Port Property - T1 Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—...
  • Page 329 1.30.1 TIE Line Service [Example] PBX-1 PBX-2 PBX-3 TIE Line TIE Line Interface Interface Interface Interface Extn.1011 Extn.1012 Extn. 2011 Extn. 3011 Dials "3011". Dials "2011". Explanation: To use this method, it is necessary to change the first one or two digits of extension numbers of either PBX (e.g., 10XX for PBX-1, 20XX for PBX-2) to allow calls to be routed properly.
  • Page 330 1.30.1 TIE Line Service Explanation: To use this method, it is necessary to know each PBX code in order to identify the location of an extension. Case 1: Extension 1012 of PBX-1 dials TIE line access number "7", PBX code "952", and extension number "1011".
  • Page 331 1.30.1 TIE Line Service ® [453] DID Destination FWD/Call Transfer/Intercept Routing to the TIE Line [Example] Telephone Company Trunk TIE Line Network PBX Code: 951 PBX Code: 952 PBX-1 PBX-2 Trunk TIE Line Interface Interface Forwarded/Transferred /Intercepted to 7-952-2011 Outside Caller Extn.
  • Page 332 1.30.1 TIE Line Service <Extension Number Method (Access without PBX Code)> Telephone Company Trunk Trunk 211-4567 TIE Line Network PBX-2 PBX-1 9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn. 2011 (211-4567) Dials "802-9-211-4567". Explanation: Extension 1011 of PBX-1 dials the Trunk Group Access number of PBX-1 "8", trunk group number "02"...
  • Page 333 1.30.1 TIE Line Service <PBX Code Method (Access with PBX Code)> Telephone Company Trunk Trunk 211-4567 TIE Line Network PBX-1 PBX-2 PBX Code 952 PBX Code 951 952-9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn. 1011 (211-4567) Dials "7-952-9-211-4567"...
  • Page 334 1.30.1 TIE Line Service <Extension Number Method (Access without PBX Code)> Telephone Company Trunk Trunk 211-4567 TIE Line Network PBX-2 PBX-1 9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn. 2011 (211-4567) Dials "9-211-4567". Explanation: Extension 1011 of PBX-1 dials the Idle Line Access number of PBX-1 "9" and telephone number "211-4567".
  • Page 335 1.30.1 TIE Line Service <PBX Code Method (Access with PBX Code)> Telephone Company Trunk Trunk 211-4567 TIE Line Network PBX-1 PBX-2 PBX Code 952 PBX Code 951 952-9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn. 1011 (211-4567) Dials "9-211-4567".
  • Page 336 1.30.1 TIE Line Service [Programming Example of PBX-2] Trunk Group No. COS No. Outgoing Call TRG of Incoming … Call TRG 1 TRG 2 TRG 3 COS 1 COS 2 COS 3 : Block [Example] <Extension Number Method (Access Without PBX Code)> Telephone Company Trunk Trunk...
  • Page 337 1.30.1 TIE Line Service Explanation: Case 1: Extension 1011 of PBX-1 dials the Trunk Group Access number of PBX-1 "8", TIE line trunk group number (TRG 2), Idle Line Access number of PBX-2 "9", and the telephone number "211-4567". The call is not connected to the outside party through PBX-2 because the COS of TRG 1 (COS 3) is blocked from accessing TRG 3 of PBX-2.
  • Page 338 1.30.1 TIE Line Service Extension 1012 of PBX-1 dials the TIE line access number "7", PBX code "952", verification code entry feature number, , verification code, verification code personal identification number (PIN), Idle Line Access number of PBX-2 "9", and the telephone number "211-4567". If the specified verification code applies COS 2 of PBX-2, the call is connected to the outside party through PBX-2, because COS 2 is not blocked from accessing TRG 3 of PBX-2.
  • Page 339 1.30.1 TIE Line Service [Example] Telephone Company Telephone Company (area code: 09) (area code: 01) Trunk Trunk Trunk 23-4567 Trunk TIE Line Network PBX-1 PBX-2 PBX-Code 951 PBX-Code 952 952-9-01-23-4567 TIE Line DISA Interface Interface TRG 2 Outside Caller Outside Party (23-4567) Dials "(DISA phone number)-9-01-23-...
  • Page 340 1.30.1 TIE Line Service 4.8 [2-6-1] Numbering Plan—Main—Other PBX Extension— Dial TIE Line Network PBX-4 PBX-3 Extn. 4xxx Extn. 3xxx b-2nd) 3xxx c) 4xxx TRG 2 If you dial: a) 2xxx b) 3xxx TRG 1 c) 4xxx a) 2xxx Extn. 1xxx Extn.
  • Page 341 1.30.1 TIE Line Service ® 11.1 [9-1] TIE Table— Own PBX Code TIE Line Network PBX-4 PBX-3 PBX Code 953 PBX Code 954 Extn. xxxx Extn. xxxx b-2nd) 953#-xxxx 954#-xxxx If you dial: TRG 2 a) 7-952-xxxx b) 7-953-xxxx TRG 1 c) 7-954-xxxx a) 952-xxxx Extn.
  • Page 342 1.30.1 TIE Line Service To Receive a TIE Line Call Extension Number Method (Access without PBX Code) [Example] A TIE line call is sent to PBX-2 from PBX-1. If the TIE Line Network number sent from PBX-1 is an extension number of PBX-4 PBX-3 PBX-2 (e.g., 2011), the call...
  • Page 343 1.30.1 TIE Line Service [Example] A TIE line call is sent to PBX-2 from PBX-1. If TIE Line Network the number sent from PBX-4 PBX-3 PBX-1 has the PBX PBX Code 953 PBX Code 954 code of PBX-2 "952", the call will be received at the corresponding ex- Extn.
  • Page 344 1.30.1 TIE Line Service TIE Line Routing Flowchart [Making a TIE Line Call from an Extension] A TIE line call is made as follows: PBX Code Method: 7-abc-xxxx Extension No. Method: dexx Is the dialled number identified as a TIE line access no. Not treated as or an other PBX extension no.
  • Page 345 1.30.1 TIE Line Service [Receiving a Call through a TIE Line] <Extension Number Method <PBX Code Method (Access without PBX Code)> (Access with PBX Code)> A call is received through a A call is received through a TIE line as follows: TIE line as follows: # 1021 ## 0511033...
  • Page 346 1.30.1 TIE Line Service Conditions • A trunk which is used for a private network should be assigned "Private" as the networking type. (® 1.1.1.1 Incoming Trunk Call Features—SUMMARY) • To establish a QSIG network (® 1.30.4 QSIG Standard Features), each ISDN (QSIG) connection in a TIE line network must have the port on one PBX assigned as a master port, and the port on the other PBX assigned as a slave port.
  • Page 347 Incoming Call Inter-digit Timer—TIE PC Programming Manual References 3.14 [1-1] Slot—Port Property - BRI Port—Network Numbering Plan— Trunk Property 3.16 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—Network Numbering Plan— Trunk Property 3.19 [1-1] Slot—Port Property - T1 Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—...
  • Page 348 1.30.1 TIE Line Service PT Programming Manual References [453] DID Destination [500] Trunk Group Number Feature Guide References 1.1.1.6 Intercept Routing 1.3.1.2 Call Forwarding (FWD) 1.9.1 Toll Restriction (TRS)/Call Barring (Barring) 1.10.1 Automatic Route Selection (ARS) 1.12.1 Call Transfer 1.17.6 Direct Inward System Access (DISA) 2.3.6 Flexible Numbering/Fixed Numbering 3.1 Capacity of System Resources User Manual References...
  • Page 349: Voice Over Internet Protocol (voip) Network

    1.30.2 Voice over Internet Protocol (VoIP) Network 1.30.2 Voice over Internet Protocol (VoIP) Network Description The PBX can connect to another PBX using an IP-GW card, and establish a private IP network. In this case, voice signals are converted into IP packets and sent through this network. The private IP network supports communications by the TIE line service method.
  • Page 350 1.30.2 Voice over Internet Protocol (VoIP) Network [Explanation] Calls to destinations with leading number "2" or "3" are automatically routed through the IP-GW ports, designated as trunk group 2. • IP-GW (IP Gateway Circuit) IP address assignment for the local PBX and other PBXs. [Programming Example] Destination Leading No.
  • Page 351 1.30.2 Voice over Internet Protocol (VoIP) Network When a call is made via the private IP network, if the PBX does not receive a reply from the other PBX within about 4 seconds of making the call, or an error is returned, the call is rerouted to a public trunk as specified. Conditions •...
  • Page 352: Virtual Private Network (vpn)

    1.30.3 Virtual Private Network (VPN) 1.30.3 Virtual Private Network (VPN) Description Virtual Private Network (VPN) is a service provided by the telephone company. It uses an existing line as if it were a private line. There is no need to set up a private line or to lease a line from the telephone company. Making and receiving both public and private calls is possible using the same line.
  • Page 353 When an extension user dials "2345", he is connected to extension "2345" of other PBX whose public number is "123-4321". PC Programming Manual References 3.14 [1-1] Slot—Port Property - BRI Port—Network Numbering Plan— Trunk Property 3.16 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—Network Numbering Plan— Trunk Property 10.2 [8-2] Leading Number— Leading Number 11.1 [9-1] TIE Table...
  • Page 354: Qsig Standard Features

    1.30.4 QSIG Standard Features 1.30.4 QSIG Standard Features 1.30.4.1 QSIG Standard Features—SUMMARY Description QSIG is a protocol which is based on ISDN (Q.931) and offers enhanced PBX features in a private network. The QSIG network supports private communications by the TIE line service method. The following features are available for an ISDN-QSIG or private IP network.
  • Page 355 1.30.4 QSIG Standard Features Service Description & Reference Calling Name Identification Prevents the caller’s name being presented to the called party by the Restriction (CNIR) caller. ® 1.30.4.2 Calling/Connected Line Identification Presentation (CLIP/COLP) and Calling/Connected Name Identification Presenta- tion (CNIP/CONP)—by QSIG Connected Name Identifica- Prevents CONP being sent by the answered party.
  • Page 356: Calling/connected Line Identification Presentation (clip/colp) And Calling/connected Name Identification Presentation (cnip/conp)-by Qsig

    1.30.4 QSIG Standard Features 1.30.4.2 Calling/Connected Line Identification Presentation (CLIP/ COLP) and Calling/Connected Name Identification Presentation (CNIP/ CONP)—by QSIG Description Calling Line/Name Identification Presentation (CLIP/CNIP): The PBX can send a preprogrammed extension number and/or name to the QSIG network when an extension user makes a call.
  • Page 357 3.14 [1-1] Slot—Port Property - BRI Port—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, 3PTY 3.16 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, 3PTY 4.8 [2-6-1] Numbering Plan—Main—Features...
  • Page 358: Call Forwarding (cf)-by Qsig

    1.30.4 QSIG Standard Features 1.30.4.3 Call Forwarding (CF)—by QSIG Description The PBX forwards the call to a destination extension in another PBX in QSIG network. The destination can be set on your own PBX on an extension basis as the forward destination of trunk calls (® 1.3.1.2 Call Forwarding (FWD)).
  • Page 359 3.14 [1-1] Slot—Port Property - BRI Port—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, 3PTY 3.16 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E,...
  • Page 360: Call Transfer (ct)-by Qsig

    1.30.4 QSIG Standard Features 1.30.4.4 Call Transfer (CT)—by QSIG Description The PBX transfers the call to a destination extension in another PBX in QSIG network. If the same trunk group is used for the incoming call and the transferred call, the following situation will be possible.
  • Page 361 3.14 [1-1] Slot—Port Property - BRI Port—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, 3PTY 3.16 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E,...
  • Page 362: Completion Of Calls To Busy Subscriber (ccbs)-by Qsig

    3.14 [1-1] Slot—Port Property - BRI Port—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, 3PTY 3.16 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E,...
  • Page 363: Qsig Enhanced Features

    1.30.5 QSIG Enhanced Features 1.30.5 QSIG Enhanced Features 1.30.5.1 Network Direct Station Selection (NDSS) Description When PBXs are networked using ISDN or IP-GW cards, it is possible to assign flexible buttons as Network Direct Station Selection (NDSS) buttons. These buttons are used to monitor the status of extensions connected to up to seven other PBXs in the network, and to make or transfer calls to those extensions with one touch, like normal DSS buttons.
  • Page 364 Even if a port is set to not transmit information, it will still receive information from other PBXs. ® 3.14 [1-1] Slot—Port Property - BRI Port—ISDN CO— Networking Data Transfer ® 3.16 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—CO Setting— Networking Data Transfer Transmit Extension Status Information Functions Enabled •...
  • Page 365 1.30.5 QSIG Enhanced Features [Example] PBX-1 PBX-2 Network ID 1 4001 NDSS 4001 NDSS Idle Idle IP Network Busy Busy PBX-3 PBX-4 Network ID 2 4001 Idle Busy Mixed Network When using the NDSS feature over a mixed network containing both private IP network portions and ISDN line portions, it is possible to set whether status information will be transferred between IP-GW and ISDN cards within each PBX.
  • Page 366 1.30.5 QSIG Enhanced Features The NDSS Monitor Release feature is used to stop monitoring a certain extension. When this feature is performed at a monitor PBX: • If no other PBXs are monitoring the selected extension, the monitored PBX stops transmitting status information for that extension.
  • Page 367 Number feature (® 1.30.1 TIE Line Service). PC Programming Manual References 3.14 [1-1] Slot—Port Property - BRI Port—ISDN CO— Networking Data Transfer 3.16 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—CO Setting— Networking Data Transfer 4.11 [2-7-1] Class of Service—COS Settings—Programming & Manager— Manager 6.5 [4-1-4] Wired Extension—Flexible Button...
  • Page 368 1.30.5 QSIG Enhanced Features 2.1.7 Releasing Network Direct Station Selection (NDSS) Monitor Feature Guide...
  • Page 369: Centralised Voice Mail

    1.30.5 QSIG Enhanced Features 1.30.5.2 Centralised Voice Mail Description Up to 8 PBXs connected in a private IP network or ISDN private network can share the services of a VPS connected to another PBX in DPT integration. This VPS can provide voice mail for extensions attached to any of the PBXs in the network, as if the VPS were connected to the local PBX.
  • Page 370 1.30.5 QSIG Enhanced Features [Trunk Call Answered by the VPS, Transferred to Extension at Other PBX (Extension Number Method)] Outside Caller Telephone Company TIE Line Network PBX-1 PBX-2 PBX-3 Private network PBX-4 PBX-5 PBX-6 Hello. PBX-7 Please enter PBX-8 extension number. Mailbox 101 Extn.
  • Page 371 1.30.5 QSIG Enhanced Features Extension 201 does not answer the trunk call, so the call is forwarded to the VPS, and answered by mailbox 201. If the outside caller leaves a message, the VPS sends a Message Waiting notification to the extension using Enhanced QSIG information over the private network.
  • Page 372 Class of Service (COS) setting of the VPS. Otherwise, there may be an answering delay of about 6 seconds. PC Programming Manual References 3.49 [1-3] Option— New Card Installation—ISDN Standard Mode for PRI23 Card (KX-TDA100/ KX-TDA200/KX-TDA600 only) 11.1 [9-1] TIE Table—Centralised VM 11.2 [9-2] Network Data Transmission 13.1 [11-1] Main—Maintenance →...
  • Page 373: Network Icd Group

    1.30.6 Network ICD Group 1.30.6 Network ICD Group Description An Incoming Call Distribution (ICD) Group can include up to 4 destinations at other PBXs in a private network, including the floating extension number of another ICD Group. This is done by assigning a virtual PS as a member of the ICD Group, and then setting the number of a destination at another PBX as the forwarding destination for that virtual PS.
  • Page 374 1.30.6 Network ICD Group PT Programming Manual References None Feature Guide References 1.2.2.3 Outside Destinations in Incoming Call Distribution Group 1.25.6 Virtual PS Feature Guide...
  • Page 375: Ps Roaming By Network Icd Group

    1.30.6 Network ICD Group 1.30.6.1 PS Roaming by Network ICD Group Description One PS can be registered to up to 4 PBXs in a private network, and a Network ICD group created for the PS at each PBX, with virtual PSs set to forward to the other PBXs in the network. When a call to the PS is received at one of the PBXs, the call rings simultaneously at all PBXs in the network to which that PS is registered.
  • Page 376 1.30.6 Network ICD Group However, in some negative wireless network conditions, Out of Range status may not be released automatically. In this case, the PS user can manually release Out of Range status by pressing the TALK button and confirming that a dial tone can be heard from the PBX. •...
  • Page 377: Ip Proprietary Telephone (ip-pt) Features

    1.31.1 IP Proprietary Telephone (IP-PT) 1.31 IP Proprietary Telephone (IP-PT) Features 1.31.1 IP Proprietary Telephone (IP-PT) Description This PBX supports the connection of IP proprietary telephones (IP-PTs), which function almost identically to normal PTs. However, they connect to the PBX over a Local Area Network (LAN), and send and receive calls using Internet Protocol (IP).
  • Page 378 A KX-NT300 series IP-PT can automatically connect to a secondary PBX, when the primary PBX becomes disconnected. Installation Manual References KX-TDA30 2.4.5 IP-EXT4 Card (KX-TDA3470) KX-TDA100/KX-TDA200 2.5.8 IP-EXT16 Card (KX-TDA0470) KX-TDA600 2.7.8 IP-EXT16 Card (KX-TDA0470) PC Programming Manual References 3.36 [1-1] Slot—Card Property - IP Extension 3.38 [1-1] Slot—Port Property - IP-Extension Port...
  • Page 379: Computer Telephony Integration (cti) Features

    A CTI Server is connected to the PBX using (1) the USB port of the PBX, or (2) the Ethernet port of the CTI-LINK card (KX-TDA100/KX-TDA200/KX-TDA600 only) or IP-GW4 card (KX-TDA30 only) as a CTI interface. PCs monitor the status of the PBX and control the PBX via the CTI Server.
  • Page 380 1.32.1 Computer Telephony Integration (CTI) the call is received, depending on the CTI software used. In Third Party Call Control, the PC does not control extensions directly. CTI Server LAN or USB Interface Conditions [General] • Capable telephone: DPT: KX-DT300 series or KX-T7600 series PT, USB module IP-PT •...
  • Page 381 2.8.8 CTI-LINK Card (KX-TDA0410) 2.9.4 First Party Call Control CTI Connection 2.14.1 Connection of Peripherals PC Programming Manual References 3.44 [1-1] Slot—Card Property - CTILINK (KX-TDA100/KX-TDA200/KX-TDA600 only) 4.8 [2-6-1] Numbering Plan—Main—Features— Dial Information (CTI) 4.17 [2-9] System Options—Option 6 (CTI)
  • Page 382: Pc Phone/pc Console

    Conditions • Hardware Requirements: KX-DT343/KX-DT346 or KX-T7633/KX-T7636 DPT and USB Module Installation Manual References KX-TDA30 2.6.4 First Party Call Control CTI Connection KX-TDA100/KX-TDA200 2.7.4 First Party Call Control CTI Connection KX-TDA600 2.9.4 First Party Call Control CTI Connection Feature Guide...
  • Page 383 1.32.2 PC Phone/PC Console PC Programming Manual References 3.5 [1-1] Slot—Port Property - Extension Port → DPT Type—Type → DPT Type—Location No. PT Programming Manual References [601] Terminal Device Assignment Feature Guide References 3.1 Capacity of System Resources Feature Guide...
  • Page 384: Cellular Phone Features

    1.33.1 Cellular Phone Features—SUMMARY 1.33 Cellular Phone Features 1.33.1 Cellular Phone Features—SUMMARY Description This PBX provides features to support the use of cellular phones and other outside destinations with the PBX. Calls can be forwarded from virtual PSs to outside destinations such as cellular phones, and then answered as if the user was at an extension within the PBX.
  • Page 385: System Configuration And Administration Features

    Section 2 System Configuration and Administration Fea- tures Feature Guide...
  • Page 386: System Configuration-hardware

    An APT connected to a Super Hybrid port can be detected automatically when the XDP mode has been disabled. • A DSS Console or a Panasonic VPS (DPT [Digital] Integration) can also be connected with an SLT in XDP mode. •...
  • Page 387 2.1.1 Extension Port Configuration 6.17 [4-3] DSS Console— Pair Extension PT Programming Manual References [007] DSS Console Paired Telephone [600] EXtra Device Port (XDP) Mode Feature Guide...
  • Page 388: System Configuration-software

    ® 2.2.6 Manager Features ® 2.3.2 PT Programming ® 1.7.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension—SDN Key mode, SDN Walking COS, and assigning SDN buttons through PT programming (KX-TDA100/ KX-TDA200/KX-TDA600 only) Conditions • Walking COS Extension users can temporarily use their own COS at another extension with a less-privileged COS to access features, extensions, or trunks that are normally inaccessible due to that extension’s COS.
  • Page 389 2.2.1 Class of Service (COS) PT Programming Manual References 2.1.8 COS Programming [602] Class of Service Feature Guide References 3.1 Capacity of System Resources User Manual References 1.2.7 Calling without Restrictions Feature Guide...
  • Page 390: Group

    2.2.2 Group 2.2.2 Group Description This PBX supports various types of groups. Trunk Group Trunks can be grouped into a specified number of trunk groups (e.g., for each carrier, trunk type, etc.). Several settings can be assigned on a trunk group basis. All trunks belonging to a trunk group follow the assignment determined for that trunk group.
  • Page 391 2.2.2 Group (® 1.15.1 Paging) ® 5.10 [3-4] Paging Group ® 5.11 [3-4] Paging Group—All Setting ® 5.12 [3-4] Paging Group—External Pager ® [640] Extension User Groups of a Paging Group [Example] Paging Group 1 Paging Group 2 Paging Group 3 Paging Group 4 Extension Extension...
  • Page 392 2.2.2 Group Type Description VM (DTMF) Group A group of SLT ports which use the Voice Mail DTMF Integration features. One SLT port can belong to only one group. VM (DPT) Group A group of DPT ports which use the Voice Mail DPT (Digital) Integration features.
  • Page 393 2.2.2 Group PC Programming Manual References Section 5 [3] Group PT Programming Manual References [402] LCOT/BRI Trunk Group Number [603] Extension User Group [620] Incoming Call Distribution Group Member [622] Incoming Call Distribution Group Floating Extension Number [623] Incoming Call Distribution Group Name [640] Extension User Groups of a Paging Group [650] Extension User Groups of a Pickup Group [660] VM Group Floating Extension Number...
  • Page 394: Tenant Service

    (® 1.13.4 Music on Hold) ® 8.6 [6-6] Tenant— Music On Hold System Speed Dialling (System/Extended for KX-TDA30 or System/Tenant Exclusive for KX-TDA100/KX-TDA200/KX-TDA600) (® 1.6.1.5 Speed Dialling—Personal/System) ® 8.6 [6-6] Tenant— System Speed Dial Hardware Requirement: An EMEC or MEC card...
  • Page 395 2.2.3 Tenant Service System Speed Tenant No. Operator ARS Mode Music Source Dialling Floating extn. no. Extended/ BGM1 Tenant Exclusive Follows the system assignment of a PBX operator. ® 4.3 [2-2] Operator & BGM— PBX Operator—Day, Lunch, Break, Night ® [006] Operator Assignment Follows the system assignment of the ARS mode.
  • Page 396 2.2.3 Tenant Service [Programming Example] Called Party Caller COS 1 COS 2 COS 3 COS 4 COS 5 COS 6 COS 1 COS 2 COS 3 ü ü COS 4 ü ü COS 5 ü ü ü ü COS 6 ü...
  • Page 397 2.2.3 Tenant Service 12.2 [10-2] DIL Table & Port Settings—DIL— Tenant Number 12.3 [10-3] DDI / DID Table— Tenant Number 12.6 [10-4] MSN Table—MSN— Tenant Number PT Programming Manual References [001] System Speed Dialling Number [006] Operator Assignment [320] ARS Mode [711] Music on Hold Feature Guide References 3.1 Capacity of System Resources...
  • Page 398: Time Service

    2.2.4 Time Service 2.2.4 Time Service Description This PBX supports day, night, lunch, and break modes of operation. TRS/Barring can be arranged separately. The destination of incoming calls can be set differently for each mode. Time Service Switching Mode Day/lunch/break/night mode can be switched either automatically or manually. The switching mode can be assigned for each tenant.
  • Page 399 2.2.4 Time Service Features Using Time Service The following features can be set in each time mode (day/lunch/break/night): Destination of incoming trunk calls (DIL/DID/DDI/MSN) (® 1.1.1 Incoming Trunk Call Features) Destination of the Intercept Routing (® 1.1.1.6 Intercept Routing) Queuing Time Table for incoming call distribution groups (® 1.2.2.4 Queuing Feature) Overflow destination for incoming call distribution groups (®...
  • Page 400 2.2.4 Time Service Day/Night/Break button Day/Night/Lunch/Break button Each of these buttons is used for switching between modes. For example, pressing the Day/Night button switches between day and night modes. All of these buttons show the current status as follows: Light Pattern Status Day mode Red on...
  • Page 401 2.2.4 Time Service → Optional Parameter (or Ringing Tone Type Number) (for Time Service) 6.17 [4-3] DSS Console → Type → Parameter Selection (for Time Service) → Parameter Selection (for Time Service - Automatic/Manual) → Optional Parameter (Ringing Tone Type Number) (for Time Service) PT Programming Manual References [101] Time Service Switching Mode [102] Time Service Starting Time...
  • Page 402: Operator Features

    2.2.5 Operator Features 2.2.5 Operator Features Description Any extension or Incoming Call Distribution (ICD) group can be designated as an operator. This PBX supports the following types of operators: Type Description PBX operator An extension or incoming call distribution group can be assigned as a PBX operator for each time mode (day/lunch/break/night).
  • Page 403: Manager Features

    2.2.6 Manager Features 2.2.6 Manager Features Description An extension assigned as the manager (manager extension) is allowed to use the specified features. COS programming determines the extensions which can use the following manager features: Manager Feature Description & Reference Password Manager Program- Manager Pass- Changes the manager password.
  • Page 404 2.2.6 Manager Features Manager Feature Description & Reference Password Trunk Busy Out Clear Clears the Busy Out status of a trunk. Not required ® 1.5.4.6 Trunk Busy Out NDSS Monitor Release Removes the monitor function from an NDSS Not required button.
  • Page 405: System Data Control

    The PC is connected to the USB port of the PBX, or a USB port (USB Module) attached to a DPT. Using the LAN interface A CTI-LINK card (KX-TDA100/KX-TDA200/KX-TDA600 only) or an IP-GW4 card (KX-TDA30 only) must be installed. Using a modem through an An RMT card must be installed.
  • Page 406 2.3.1 PC Programming Method Description Using a modem (RMT card) An RMT card must be installed. The floating extension number of the analogue remote maintenance must be assigned (default: 599). PC programming, using a telephone connected in parallel with the modem, can be done in the following ways: •...
  • Page 407 2.3.1 PC Programming KX-TDA100/KX-TDA200 2.3.1 MPR Card 2.3.3 RMT Card (KX-TDA0196) 2.6.7 CTI-LINK Card (KX-TDA0410) 3.1 Overview 3.2 Connection 3.3 Installation of the KX-TDA Maintenance Console KX-TDA600 2.3.1 EMPR Card 2.3.3 RMT Card (KX-TDA0196) 2.8.8 CTI-LINK Card (KX-TDA0410) 3.1 Overview 3.2 PC Connection...
  • Page 408: Pt Programming

    2.3.2 PT Programming 2.3.2 PT Programming Description A PT user can perform the following programming: Personal Programming: Customising the extension according to his needs. System Programming: Customising the PBX according to organisational needs. Manager Programming: Customising specified frequently changing items (e.g., Charge Management and Remote Extension Dial Lock).
  • Page 409 2.3.2 PT Programming User Manual References 3.1 Customising Your Phone (Personal Programming) 3.2 Manager Programming 3.3 Customising Your System (System Programming) Feature Guide...
  • Page 410: Password Security

    2.3.3 Password Security 2.3.3 Password Security Description To maintain system security, system passwords are required to access certain programming functions of the PBX. By giving different users access to different passwords, it is possible to control the amount of programming that each user is able to perform. The following types of system passwords are available: Password Description...
  • Page 411 2.3.3 Password Security PC Programming Manual References 2.1.2 Access Levels 13.1 [11-1] Main—Password PT Programming Manual References None Feature Guide References 3.1 Capacity of System Resources Feature Guide...
  • Page 412: Quick Setup

    Numbering Table (available while a dial tone is heard)] (® 2.3.6 Flexible Numbering/Fixed Numbering). Extension KX-TDA30/ Determines the number from which default extension num- KX-TDA100/ bers begin. KX-TDA200: from 101/ from 201 KX-TDA600: from 1001/from 2001 Operator The feature number for Operator Call can be selected. CO Access 0/1/9 The feature number for Idle Line Access can be selected.
  • Page 413: Automatic Setup

    2.3.5 Automatic Setup 2.3.5 Automatic Setup Description There are two automatic setup features as follows: Automatic ISDN Configuration Automatic Time Adjustment Automatic ISDN Configuration The ISDN (BRI) port configuration can be set automatically through system programming. The following items will be set by making and receiving a call using the subscriber number assigned for each ISDN (BRI) port: L1 Active Mode L2 Data Link Mode...
  • Page 414 2.3.5 Automatic Setup PT Programming Manual References None Feature Guide References 1.21.1.1 Integrated Services Digital Network (ISDN)—SUMMARY 1.28.4 Timed Reminder Feature Guide...
  • Page 415: Flexible Numbering/fixed Numbering

    Default Type 1 Type 2 (with (without Feature KX-TDA30/ KX-TDA600 KX-TDA100/ KX-TDA200 Extension Numbering Scheme 1—Lead- 1 / 2 10 / 20 ing Number Extension Numbering Scheme 2—Lead- 2 / 3 11 / 21 ing Number Extension Numbering Scheme 3—Lead-...
  • Page 416 2.3.6 Flexible Numbering/Fixed Numbering Default Type 1 Type 2 (with (without Feature KX-TDA30/ KX-TDA600 KX-TDA100/ KX-TDA200 Extension Numbering Scheme 9—Lead- None 18 / 28 ing Number Extension Numbering Scheme 10— None 19 / 29 None Leading Number Extension Numbering Scheme 11—...
  • Page 417 2.3.6 Flexible Numbering/Fixed Numbering Default Type 1 Type 2 (with (without Feature KX-TDA30/ KX-TDA600 KX-TDA100/ KX-TDA200 Speed Dialling—System/Personal Personal Speed Dialling—Programming Doorphone Call Broadcasting None Group Paging External BGM on/off Outgoing Message (OGM) playback/re- cord/clear S-CO Line Access SVM—Personal Greeting Message play-...
  • Page 418 2.3.6 Flexible Numbering/Fixed Numbering Default Type 1 Type 2 (with (without Feature KX-TDA30/ KX-TDA600 KX-TDA100/ KX-TDA200 ISDN Hold None COLR set/cancel CLIR set/cancel Switch CLIP/COLP of the Trunk/Exten- sion MCID None ISDN-FWD set/cancel/confirm None Message Waiting set/cancel/callback FWD/DND set/cancel—Both FWD/DND set/cancel—External FWD/DND set/cancel—Internal...
  • Page 419 Default Type 1 Type 2 (with (without Feature KX-TDA30/ KX-TDA600 KX-TDA100/ KX-TDA200 Remote Wake-up Call Timed Reminder set/cancel Printing Message Extension Dial Lock set/cancel Time Service Switch Remote Extension Dial Lock off Remote Extension Dial Lock on NDSS Monitor Release...
  • Page 420 2.3.6 Flexible Numbering/Fixed Numbering Fixed Numbering (available while dialling or talking) The features which are available while dialling or talking have fixed numbers as shown in the following table: [Fixed Numbering Table (available while dialling or talking)] Feature Fixed Numbering Pulse to Tone Conversion Conference Door Open...
  • Page 421 2.3.6 Flexible Numbering/Fixed Numbering 4.9 [2-6-2] Numbering Plan—Quick Dial 4.10 [2-6-3] Numbering Plan—B/NA DND Call Feature PT Programming Manual References [100] Flexible Numbering Feature Guide References 1.24.1 Voice Mail (VM) Group 1.25.1 Portable Station (PS) Connection 3.1 Capacity of System Resources User Manual References 4.2.1 Feature Number Table Feature Guide...
  • Page 422: Floating Extension

    2.3.7 Floating Extension 2.3.7 Floating Extension Description Virtual extension numbers can be assigned to resources to make them appear as extensions. This feature is also known as Floating Station. These numbers are defined as floating extension numbers and can be assigned as a destination of incoming calls etc.
  • Page 423 2.3.7 Floating Extension → Remote—Analogue Remote (Modem) Floating Extension Number → Remote—ISDN Remote Floating Extension Number PT Programming Manual References [623] Incoming Call Distribution Group Name [660] VM Group Floating Extension Number [700] External Pager Floating Extension Number [730] Outgoing Message (OGM) Floating Extension Number [731] Outgoing Message (OGM) Name [811] Modem Floating Extension Number [812] ISDN Remote Floating Extension Number...
  • Page 424: Software Upgrading

    Operating system data area on either the EMPR card of the KX-TDA600, the MPR card of the KX-TDA100/ KX-TDA200, or the Main Board of the KX-TDA30. Default data of system programming for each Country/area data area on the EMPR card, MPR card, or country/area Main Board.
  • Page 425: Fault Recovery/diagnostics

    The BRI8 (one PFT port) and BRI4 (one PFT port) cards can also be used for Power Failure Connections. For details about Power Failure Connections, refer to the Installation Manual. [KX-TDA100/KX-TDA200] • The analogue trunk cards and extension cards, as well as the number of PFT ports (ports which can be...
  • Page 426 2.2.11 Backup Battery Connection 2.7.7 CSLC16 Card (KX-TDA0177), ESLC16 Card (KX-TDA6174), EMSLC16 Card (KX-TDA6175), and ECSLC24 Card (KX-TDA6178) 2.15.1 Power Failure Connections PC Programming Manual References 13.3 [11-3] Power Failure Transfer (KX-TDA100/KX-TDA200/KX-TDA600 only) PT Programming Manual References None Feature Guide...
  • Page 427: Power Failure Restart

    2.4.2 Power Failure Restart 2.4.2 Power Failure Restart Description When turning the electricity back on, the PBX restarts the stored data automatically and the PBX will record the event (System Restart) in the error log. Conditions • In the event of a power failure, PBX memory is protected by a factory-provided lithium battery. There is no memory loss except the memories of Automatic Callback Busy (Camp-on) (®...
  • Page 428: Local Alarm Information

    The alarm information will be recorded on SMDR, if enabled through system programming. • The PBX can be automatically diagnosed at a preprogrammed time everyday. Installation Manual References KX-TDA30 4.1.5 Troubleshooting by Error Log KX-TDA100/KX-TDA200 4.1.5 Troubleshooting by Error Log Feature Guide...
  • Page 429 2.4.3 Local Alarm Information KX-TDA600 4.1.5 Troubleshooting by Error Log PC Programming Manual References 2.6.7 Utility—Message File Transfer PBX to PC 6.5 [4-1-4] Wired Extension—Flexible Button— Type 6.13 [4-2-3] Portable Station—Flexible Button— Type 6.17 [4-3] DSS Console— Type 13.1 [11-1] Main →SMDR—...
  • Page 430 2.4.3 Local Alarm Information Feature Guide...
  • Page 431: Appendix

    Section 3 Appendix Feature Guide...
  • Page 432: Capacity Of System Resources

    3.1 Capacity of System Resources 3.1 Capacity of System Resources System KX-TDA100/ Item KX-TDA30 KX-TDA600 KX-TDA200 Absent Message—Extension 1 x 16 characters Absent Message—System 8 x 16 characters Call Park Zone Conference Each shelf: 3–8 parties 3–8 parties per conference (32 parties total)
  • Page 433 3.1 Capacity of System Resources Dialling KX-TDA100/ Item KX-TDA30 KX-TDA600 KX-TDA200 Emergency Call 32 digits, 10 entries Hot Line 32 digits Key Pad Protocol Dial (ISDN 32 digits Service Access) Personal Speed Dialling Without EMEC or MEC: 32 digits, 10 entries/extn.
  • Page 434 3.1 Capacity of System Resources Item KX-TDA30/KX-TDA100/KX-TDA200/KX-TDA600 TRS/Barring Exception Code 16 digits, 100 entries/level Item KX-TDA30/KX-TDA100/KX-TDA200 KX-TDA600 Routing Plan Table 16 entries 48 entries Leading Number Table 16 digits, 1000 entries Leading Number Exception Table 16 digits, 200 entries ARS Carrier...
  • Page 435 3.1 Capacity of System Resources Item KX-TDA30/KX-TDA100/KX-TDA200/KX-TDA600 Built-in Simplified Voice Message SVM2 Card: 125 messages per block; ESVM2/ESVM4 Card: 250 mes- (SVM) sages per card/block SVM Total Recording Time SVM2 Card: 40, 60, or 120 minutes; ESVM2/ESVM4 Card: 20, 60, or...
  • Page 436 3.1 Capacity of System Resources Item KX-TDA30/KX-TDA100/KX-TDA200/KX-TDA600 System Password for Administrator—for PT Pro- 4 – 10 digit gramming System Password for User—for PT Programming 4 – 10 digits Manager Password 4 – 10 digits Programmer Code Item KX-TDA30/KX-TDA100/KX-TDA200/KX-TDA600 Installer Level Programmer Code 4 –...
  • Page 437: Exclusive Features Table

    3.2 Exclusive Features Table 3.2 Exclusive Features Table The KX-TDA30, KX-TDA100/KX-TDA200, and KX-TDA600 support certain features only available for that PBX model. The table below lists the features that are available depending on the PBX model. KX-TDA100/ KX-TDA30 KX-TDA600 KX-TDA200 1.6.1.3 KX-T7710 One-touch Di-...
  • Page 438: Tones/ring Tones

    3.3.1 Tones/Ring Tones 3.3 Tones/Ring Tones 3.3.1 Tones/Ring Tones Tone Patterns (Default) Confirmation Tone 1 Confirmation Tone 2 Confirmation Tone 3 Confirmation Tone 4 Confirmation Tone 5 Dial Tone 1 Dial Tone 2 Dial Tone 3 Dial Tone 4 Busy Tone Reorder Tone Ringback Tone 1 Ringback Tone 2...
  • Page 439 3.3.1 Tones/Ring Tones Tone Patterns (Default) 15 s Hold Alarm Tone Call Waiting Tone 1 Call Waiting Tone 2 Ring Tone Patterns (Default)* Single Double Triple S-Double * The duration of a ring tone may vary by country/area. Feature Guide...
  • Page 440: Revision History

    3.4.1 KX-TDA600 PLMPR Software File Version 3.1xxx 3.4 Revision History 3.4.1 KX-TDA600 PLMPR Software File Version 3.1xxx New Contents • 1.1.3.3 Call Waiting Automatic Call Waiting • 1.7.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension Changed Contents • 1.1.1.6 Intercept Routing •...
  • Page 441: Kx-tda600 Plmpr Software File Version 5.0xxx

    3.4.2 KX-TDA600 PLMPR Software File Version 5.0xxx 3.4.2 KX-TDA600 PLMPR Software File Version 5.0xxx New Contents • 1.17.8 Built-in Simplified Voice Message (SVM) • 1.30.5.2 Centralised Voice Mail PBX Code Method Changed Contents • 1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI) •...
  • Page 442: Kx-tda100/kx-tda200 Pmpr Software File Version 1.1xxx

    3.4.3 KX-TDA100/KX-TDA200 PMPR Software File Version 1.1xxx 3.4.3 KX-TDA100/KX-TDA200 PMPR Software File Version 1.1xxx New Contents • 1.5.4.2 Emergency Call CLIP Number Notification • 1.6.1.4 Last Number Redial Outgoing Call Log Display by REDIAL Button • 1.6.1.5 Speed Dialling—Personal/System System Speed Dialling Display by AUTO DIAL/STORE Button •...
  • Page 443: Kx-tda100/kx-tda200 Pmpr Software File Version 2.0xxx

    3.4.4 KX-TDA100/KX-TDA200 PMPR Software File Version 2.0xxx 3.4.4 KX-TDA100/KX-TDA200 PMPR Software File Version 2.0xxx New Contents • 1.5.4.6 Trunk Busy Out • 1.17.9 External Sensor • 1.17.10 External Relay Control • 1.27 Hospitality Features • 1.30.5.1 Network Direct Station Selection (NDSS) •...
  • Page 444: Kx-tda100/kx-tda200 Pmpr Software File Version 3.0xxx

    3.4.5 KX-TDA100/KX-TDA200 PMPR Software File Version 3.0xxx 3.4.5 KX-TDA100/KX-TDA200 PMPR Software File Version 3.0xxx New Contents • 1.2.2.2 Group Call Distribution Automatic Call Distribution (ACD) • 1.2.2.3 Outside Destinations in Incoming Call Distribution Group • 1.17.6 Direct Inward System Access (DISA)
  • Page 445 3.4.5 KX-TDA100/KX-TDA200 PMPR Software File Version 3.0xxx • 1.30.5.1 Network Direct Station Selection (NDSS) • 2.3.2 PT Programming • 2.3.6 Flexible Numbering/Fixed Numbering • 3.1 Capacity of System Resources KX-TDA0920 SD Memory Card for Software Upgrade to Enhanced Ver- sion-only Features •...
  • Page 446: Kx-tda100/kx-tda200 Pmpr Software File Version 3.2xxx

    3.4.6 KX-TDA100/KX-TDA200 PMPR Software File Version 3.2xxx 3.4.6 KX-TDA100/KX-TDA200 PMPR Software File Version 3.2xxx New Contents • 1.1.3.3 Call Waiting Automatic Call Waiting • 1.7.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension Changed Contents • 1.1.1.6 Intercept Routing •...
  • Page 447: Kx-tda100/kx-tda200 Pmpr Software File Version 5.0xxx

    3.4.7 KX-TDA100/KX-TDA200 PMPR Software File Version 5.0xxx 3.4.7 KX-TDA100/KX-TDA200 PMPR Software File Version 5.0xxx New Contents • 1.17.8 Built-in Simplified Voice Message (SVM) • 1.30.5.2 Centralised Voice Mail PBX Code Method Changed Contents • 1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI) •...
  • Page 448: Kx-tda30 Psmpr Software File Version 1.1xxx

    3.4.8 KX-TDA30 PSMPR Software File Version 1.1xxx 3.4.8 KX-TDA30 PSMPR Software File Version 1.1xxx New Contents • 1.16 Broadcasting Features • 1.21.1.8 Three-party Conference (3PTY)—by ISDN • 1.24.3 Voice Mail DPT (Digital) Integration DID Number Notification to the VPS Changed Contents •...
  • Page 449: Kx-tda30 Psmpr Software File Version 2.0xxx

    3.4.9 KX-TDA30 PSMPR Software File Version 2.0xxx 3.4.9 KX-TDA30 PSMPR Software File Version 2.0xxx New Contents • 1.5.4.6 Trunk Busy Out • 1.17.7 Automatic Fax Transfer • 1.17.9 External Sensor • 1.17.10 External Relay Control • 1.27 Hospitality Features • 1.30.5.1 Network Direct Station Selection (NDSS) •...
  • Page 450: Kx-tda30 Psmpr Software File Version 2.2xxx

    3.4.10 KX-TDA30 PSMPR Software File Version 2.2xxx 3.4.10 KX-TDA30 PSMPR Software File Version 2.2xxx New Contents • 1.5.4.6 Trunk Busy Out • 1.17.8 Built-in Simplified Voice Message (SVM) • 1.17.7 Automatic Fax Transfer • 1.17.9 External Sensor • 1.17.10 External Relay Control •...
  • Page 451 3.4.10 KX-TDA30 PSMPR Software File Version 2.2xxx • 1.32.1 Computer Telephony Integration (CTI) SD Memory Card required for some features only Feature Guide...
  • Page 452: Kx-tda30 Psmpr Software File Version 3.0xxx

    3.4.11 KX-TDA30 PSMPR Software File Version 3.0xxx 3.4.11 KX-TDA30 PSMPR Software File Version 3.0xxx New Contents • 1.2.2.2 Group Call Distribution Automatic Call Distribution (ACD) • 1.2.2.3 Outside Destinations in Incoming Call Distribution Group • 1.17.6 Direct Inward System Access (DISA) DISA Automatic Walking COS DISA Call Transfer from Outside Destination •...
  • Page 453 3.4.11 KX-TDA30 PSMPR Software File Version 3.0xxx • 1.30.5.1 Network Direct Station Selection (NDSS) • 2.3.2 PT Programming • 2.3.6 Flexible Numbering/Fixed Numbering • 3.1 Capacity of System Resources KX-TDA3920 SD Memory Card for Software Upgrade to Enhanced Ver- sion-only Features •...
  • Page 454: Kx-tda30 Psmpr Software File Version 4.0xxx

    3.4.12 KX-TDA30 PSMPR Software File Version 4.0xxx 3.4.12 KX-TDA30 PSMPR Software File Version 4.0xxx New Contents • 1.1.3.3 Call Waiting Automatic Call Waiting • 1.31.1 IP Proprietary Telephone (IP-PT) Changed Contents • 1.1.1.6 Intercept Routing • 1.9.1 Toll Restriction (TRS)/Call Barring (Barring) •...
  • Page 455: Kx-tda30 Psmpr Software File Version 5.0xxx

    3.4.13 KX-TDA30 PSMPR Software File Version 5.0xxx 3.4.13 KX-TDA30 PSMPR Software File Version 5.0xxx New Contents • 1.30.5.2 Centralised Voice Mail PBX Code Method Changed Contents • 1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI) • 1.1.1.6 Intercept Routing • 1.5.4.6 Trunk Busy Out •...
  • Page 456 3.4.13 KX-TDA30 PSMPR Software File Version 5.0xxx Feature Guide...
  • Page 457: Index

    Index Feature Guide...
  • Page 458 Index Call Forwarding (CF)—by ISDN (P-MP) Call Forwarding (CF)—by ISDN (P-P) AA ® Automated Attendant Call Forwarding (CF)—by QSIG Absent Message Call Forwarding (FWD) 68, 69 Account Code Entry Call Hold Advice of Charge (AOC) Call Hold (HOLD)—by ISDN Alarm Information, Local Call Hold Retrieve Deny Alternate Calling—Ring/Voice Call Hold, Automatic...
  • Page 459 Index CNIP by QSIG ® Calling Name Identification Presentation— DISA Intercept Routing—No Answer by QSIG DISA Intercept Routing—No Dial CNIR ® Calling Name Identification Restriction DISA Security Mode Display Information Code Entry, Verified Display Lock 110, 215, 226 COLP ® Connected Line Identification Presentation Distribution, Group Call COLP by QSIG ®...
  • Page 460 Index Internal Call Block Internal Call Features Group Interrupt Redial Group Call Distribution IP Proprietary Telephone (IP-PT) Group Call Pickup IRNA ® Intercept Routing—No Answer Group FWD Button Types ISDN ® Integrated Services Digital Network Group, Broadcasting ISDN Centrex Service Group, Call Pickup 80, 390 ISDN Extension...
  • Page 461 Index OHCA (Off-hook Call Announcement) Queue Redirection, Manual OHCA, Whisper Queuing Feature One-touch Answering, Direct Quick Dialling One-touch Dialling Quick Setup One-touch Dialling, Full One-touch Transfer Operator Call Recall Operator Features Recording into the VPS, Two-way Operator, Hotel Recording, Direct Outgoing Call Log Redial, Automatic Outgoing Message (OGM)
  • Page 462 Index Tenant-to-Tenant Call Block Walking COS Through DISA Terminate Walking COS, DISA Automatic Terminated Hunting Walking Extension Third Party Call Control Whisper OHCA Three-party Conference (3PTY)—by ISDN Wireless XDP Parallel Mode TIE Line Service Wrap-up Time Service Timed Reminder Toll Restriction (TRS) XDP ®...
  • Page 463 Notes Feature Guide...
  • Page 464 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. Panasonic Communications Co., Ltd. 2005...

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