Panasonic KX-TDA100 Features Manual page 50

1.2 Receiving Group Features
[Example]
<Incoming Call Queue Monitor Display>
31 Jan. 08:13AM FRI
250:Sales Section
Waiting Calls Now
Max. Waiting Time
EXIT LOG
<Log-in/Log-out Monitor/Remote Control Mode with DSS Button light>
31 Jan. 08:13AM FRI
250:Sales Section
Waiting Calls Now
Max. Waiting Time
EXIT
Note
When values displayed on the supervisor extension's PT exceed 99999, "****" will be displayed.
Conditions
• Available Extension as a Supervisor Extension
a)
Only one supervisor extension can be assigned for each ICD group, but it need not belong to the
group.
b)
An extension can be the supervisor extension of more than one ICD group.
• Available Paired DSS Console
The KX-T7640, KX-T7440, and KX-T7441 are available for this feature.
• Monitoring Date and Time Reset
Information displayed on the supervisor extension's PT can be reset manually. The date and time that
the reset was performed will be shown on the display ("Since 29 Jan", above), and all values will be
reset to 0.
• If a call to an ICD group is overflowed:
The supervisor extension's PT, if in idle status, will automatically change to monitor mode for the
corresponding ICD group. When the supervisor is already monitoring a group, the display will not
change.
50 Feature Guide
--- Date and time
--- ICD group's floating extension number and name
--- Number of calls waiting in the queue
:00006
--- Elapsed waiting time of the call queuing the longest
:05'10
SPRVS
Since 29 JAN. 09:10AM
Total Calls
Overflow Calls
Lost Calls
Average Waiting
EXIT
:00006
With
:05'10
Log-in/Log-out Monitor
DSS buttons show the status
of the corresponding group
members.
Light pattern Status
Green on Log-in (Ready)
Slow Green Flashing Log-in (Not Ready)
Red on Log-out
Off Extension in another ICD
group
--- Monitoring starting date and time
--- Total number of incoming calls
:00996
--- Total number of overflowed calls
:00131
--- Total number of lost calls
:00039
--- Average queuing time
:02'12
CLEAR
Log-in/Log-out Remote Control
Pressing a DSS button
changes the extension's
status as follows:
Status
Log-out
Log-in (Ready)
Light pattern
Red on
Green on