KX-TDA50 KX-TDE100 KX-NCP500 www.voicesonic.com KX-NCP1000 KX-TDA100 KX-TDE200 Phone 877-289-2829 KX-TDA200 KX-TDE600 KX-TDA600 Technical Information DATE: MONDAY, AUGUST 31, 2009 DOCUMENT NO.: TN-KX-TAUDIO-083109 Title: Audio Issue on IP Phone Systems Affected: KX-TDA 50/100/200/600, KX-TDE 100/200/600, and KXT-NCP 500/1000 Associated Tech Notes: None Applications: •...
For the purpose of this technical document, Two PCs are required at each specific IP network for this test. Important Note: Do not use any IP Softphone or SIP client while running this VoIP tool test. Run the test in both directions of the IP network to get an accurate test result from the VoIP tool test. Preparation: 1) Go to the BTS Dealer website at www.btsdealer.com.
PBX setting: Make sure you have the IP addresses for both the IPCMPR and VoIP-DSP in sequence and in the same IP range on the IP network. For example, if the private IP network is 192.168.0.0/24, then set the IPCMPR for 192.168.0.101, the VoIP-DSP for 192.168.0.102, Subnet mask 255.255.255.0 and the default gateway address is 192.168.0.1.
KX-TDE Screenshot: From the System Menu, click on Configuration / Slot (1.1). Hover your mouse pointer onto the IPCMPR card and select Card Property. From the LAN Setting tab, here is where you want to set the IP address scheme for the PBX to communicate over the IP network.
KX-TDA IPGW4 Screenshot: (*Note: You will have to log onto the IPGW4 card via Microsoft Internet Explorer using the default IP address: 192.168.1.200, username / password: Administrator / Administrator. Make sure your PC is on the same network: 192.168.1.0 / subnet mask: 255.255.255.0 in order to log into the IPGW4 card.) Once the router and PBX system have been configured, run the VoIP Test Tool again for the final test result.
Most capture tools will let you capture only traffic from selected devices, so the volume of captured information can be kept to a reasonable size. 7) Finally, submit the test report to the Panasonic Technical Support’s e-mail address: email@example.com.