Busy Line/Busy Party Features; Automatic Callback Busy (Camp-On); Executive Busy Override - Panasonic KX-TDA100 Features Manual

1.7 Busy Line/Busy Party Features

1.7 Busy Line/Busy Party Features
1.7.1

Automatic Callback Busy (Camp-on)

Description
If the line is busy when a call is made, a callback ring can inform the caller when the line becomes free.
If the called party was another extension, or if the dialed number is handled by Automatic Route Selection
(ARS), the number is automatically redialed after the extension user answers the callback ring.
Conditions
• If the callback ring is not answered within 10 seconds, callback is canceled.
• If the extension hears a busy tone before dialing the telephone number, only the CO line or CO line
group is reserved. After answering the callback ring, the extension should dial the telephone number.
• An extension can set only one Automatic Callback Busy. The last setting is effective.
• Multiple extension users can set this feature for the same CO line at the same time.
However, a maximum of four extension users can set this feature to one extension.
• The priority of the callback is the setting order.
• This feature cannot be used for calls to a Voice Processing System (VPS).
Operation References
1.2.4 When the Dialed Line is Busy or There is No Answer
1.7.2

Executive Busy Override

Description
Allows an extension user to interrupt an existing call to establish a three-party conference call.
Executive Busy Override Deny
It is possible for extension users to prevent their calls from being interrupted by another extension user.
Conditions
• Class of Service (COS) programming determines extension users who can use the Executive Busy
Override (→ Executive Busy Override [505]) and set the Executive Busy Override Deny mode (→
Executive Busy Override Deny [506]).
• This feature will not function when the busy extension:
a)
Has set Executive Busy Override Deny or Data Line Security (→ 1.10.5 Data Line Security).
b)
Is being monitored by another extension (→ 1.7.3 Call Monitor).
c)
Is receiving an Off-hook Call Announcement (OHCA) (→ 1.7.4.3 Off-hook Call Announcement
(OHCA)) or Whisper OHCA (→ 1.7.4.4 Whisper OHCA).
d)
Is on a conference call (→ 1.13.1 Conference Features).
78 Feature Guide