Panasonic KX-TDA100 Features Manual page 341

Q How do I edit a Class of Service, or create a new Class of Service?
A • Class of Service feature restrictions can be set from the System—Class of Service—
COS Settings screen (see "4.8.15 Class of Service—COS Settings [2-7-1]").
Q How do I restrict calls between 2 extensions?
A • Calls between extensions can be restricted from the System—Class of Service—
Internal Call Block screen (see "4.8.17 Class of Service—Internal Call Block [2-7-3]").
Click in the relevant cells to select the COS levels whose extensions are blocked from
calling each other.
Q How do I restrict CO line calls made by extensions?
A • CO line calls made by extensions can be restricted from the System—Class of
Service—External Call Block screen (see "4.8.16 Class of Service—External Call
Block [2-7-2]").
Click in the relevant cells to select the trunk (CO line) groups that cannot be used by
extensions associated with a particular COS in each time mode.
To prevent extensions associated with a COS from making CO line calls, set all trunk
groups for that COS to Block (blue).
Q How do I modify the hold operation for SLTs?
A • It is possible to choose how to hold a line and transfer a call with an SLT using the
System—System Options—Option 2 screen (see "4.8.22 System Options—Option 2
[2-9-2]").
For more details, see "1.12.1 Call Hold" of the Feature Guide.
Q How do I set up an Incoming Call Distribution (ICD) group to receive CO line
calls directly?
A • Perform the following steps:
1.
On the Groups—Incoming Call Distribution Group—Group Settings screen
(see "4.9.6 Incoming Call Distribution Group—Group Settings [3-5-1]"), enter the
floating extension number you chose for the ICD group in the Floating Extension
Number cell.
2.
Click Apply.
3.
On the Groups—Incoming Call Distribution Group—Member screen (see "4.9.7
Incoming Call Distribution Group—Member [3-5-2]"), select the ICD group you
created from the Incoming Call Distribution drop-down list.
4.
Enter the extension numbers of member extensions in the Extension No. column.
5.
Click Apply.
6.
On the DIL tab of the CO & Incoming Call—DIL Table & Port Setting screen (see
"4.16.2 DIL Table & Port Setting [10-2]"), enter the floating extension number of the
ICD group as the DIL Destination of each time mode.
7.
Modify other settings as required from the Group—Incoming Call Distribution
Group submenu.
Q How do I set the queuing operation for an Incoming Call Distribution group?
4.6 Help
Feature Guide 341