Panasonic KX-TDA100 Features Manual page 342

4.6 Help
A • Perform the following steps:
1.
On the Groups—Incoming Call Distribution Group—Queuing Time Table
screen (see "4.9.8 Incoming Call Distribution Group—Queuing Time Table [3-5-3]"),
set the actions as required for each queuing table.
2.
On the Groups—Incoming Call Distribution Group—Group Settings screen
(see "4.9.6 Incoming Call Distribution Group—Group Settings [3-5-1]"), from the
Queuing Time Table tab, select the number of the Queuing Time Table to use in
each time mode.
Q How do I add an extension as a member of an Incoming Call Distribution (ICD)
group?
A • Perform the following steps:
1.
On the Groups—Incoming Call Distribution Group—Member screen (see "4.9.7
Incoming Call Distribution Group—Member [3-5-2]"), from the Incoming Call
Distribution drop-down list, select the group you want to modify.
The ICD group must have an extension number set.
2.
Enter the extension number of the extension you want to add in a blank cell of the
Extension No. column.
3.
Set Delayed Ring and Wrap-up Time as necessary.
4.
Click Apply.
Note that it is necessary to set the extension number of the ICD group in advance.
Q I cannot set system speed dialing numbers from PC Console.
A • Set the COS of the extension to which PC Console is connected to Manager class, by
setting Manager on the Options tab of the System—Class of Service—COS Settings
screen (see "4.8.15 Class of Service—COS Settings [2-7-1]") to "Enable".
• System speed dialing numbers can only be edited by one PC Console at a time.
Q I have set FWD through system programming, but calls are still not being
forwarded.
A • Perform the following steps:
1.
Check that the Present Button Status of the target extension on the Extension—
Wired Extension—FWD/DND screen (see "4.10.3 Wired Extension—FWD/DND
[4-1-2]"), or Extension—Portable Station—FWD/DND screen (see "4.10.11
Portable Station—FWD/DND [4-2-2]") is set to "FWD".
2.
Create a FWD button on the target extension if one does not already exist.
3.
Press the FWD button so that it changes to FWD status.
342 Feature Guide