Panasonic KX-TDA100D Manuals

• 2

  About the Other Manuals
• 3

  Safety Notices
• 5

  List of Abbreviations
• 8

  Table of Contents

13

1 Call Handling Features

• 14

  Incoming Call Features
• 14

  Incoming Trunk Call Features
• 14

  Incoming Trunk Call Features-Summary
• 18

  Direct in Line (DIL)
• 20

  Direct Inward Dialling (DID)/Direct Dialling in (DDI)
• 23

  Multiple Subscriber Number (MSN) Ringing Service
• 26

  Calling Line Identification (CLI) Distribution
• 28

  Intercept Routing
• 33

  Intercept Routing-No Destination
• 34

  Internal Call Features
• 34

  Internal Call Features-Summary
• 36

  Internal Call Block
• 38

  Incoming Call Indication Features
• 38

  Incoming Call Indication Features-Summary
• 39

  Ring Tone Pattern Selection
• 41

  Call Waiting
• 43

  Receiving Group Features
• 43

  Idle Extension Hunting
• 45

  Incoming Call Distribution Group Features
• 45

  Incoming Call Distribution Group Features-Summary
• 49

  Group Call Distribution
• 53

  Outside Destinations in Incoming Call Distribution Group
• 55

  Queuing Feature
• 58

  VIP Call
• 59

  Overflow Feature
• 61

  Log-In/Log-Out
• 64

  Supervisory Feature
• 66

  Call Forwarding (Fwd)/Do Not Disturb (DND) Features
• 66

  Call Forwarding (Fwd)/Do Not Disturb (DND)
• 66

  Call Forwarding (Fwd)/Do Not Disturb (DND)-SUMMARY
• 67

  Call Forwarding (FWD)
• 71

  Do Not Disturb (DND)
• 73

  FWD/DND Button, Group FWD Button
• 76

  Answering Features
• 76

  Answering Features-Summary
• 77

  Line Preference-Incoming
• 78

  Call Pickup
• 80

  Hands-Free Answerback
• 82

  Making Call Features
• 82

  Predialling
• 83

  Automatic Extension Release
• 84

  Intercom Call
• 86

  Trunk Call Features
• 86

  Trunk Call Features-Summary
• 87

  Emergency Call
• 88

  Account Code Entry
• 90

  Dial Type Selection
• 92

  Reverse Circuit
• 93

  Trunk Busy Out
• 94

  Pause Insertion
• 95

  Host PBX Access Code (Access Code to the Telephone Company From a Host PBX)
• 97

  Special Carrier Access Code
• 98

  Seizing a Line Features
• 98

  Seizing a Line Features-Summary
• 99

  Line Preference-Outgoing
• 100

  Trunk Access
• 102

  Memory Dialling Features
• 102

  Memory Dialling Features-Summary
• 104

  One-Touch Dialling
• 105

  KX-T7710 One-Touch Dialling
• 106

  Last Number Redial
• 108

  Speed Dialling-Personal/System
• 110

  Quick Dialling
• 111

  Hot Line
• 112

  Primary Directory Number (Pdn)/Secondary Directory Number (SDN) Features
• 112

  Primary Directory Number (Pdn)/Secondary Directory Number (SDN) Extension
• 116

  Delayed Ringing
• 118

  Busy Line/Busy Party Features
• 118

  Automatic Callback Busy (Camp-On)
• 119

  Executive Busy Override
• 120

  Call Monitor
• 122

  Second Call Notification to Busy Extension
• 122

  Second Call Notification to Busy Extension-Summary
• 124

  Call Waiting Tone
• 125

  Off-Hook Call Announcement (OHCA)
• 126

  Whisper OHCA
• 127

  Toll Restriction (Trs)/Call Barring (Barring) Features
• 127

  Toll Restriction (Trs)/Call Barring (Barring)
• 135

  Budget Management
• 136

  Extension Dial Lock
• 137

  Dial Tone Transfer
• 138

  Walking COS
• 140

  Verification Code Entry
• 142

  Automatic Route Selection (ARS) Features
• 142

  Automatic Route Selection (ARS)
• 142

  Programming Procedures
• 148

  Conversation Features
• 148

  Hands-Free Operation
• 149

  Off-Hook Monitor
• 150

  Mute
• 151

  Headset Operation
• 152

  Data Line Security
• 153

  Flash/Recall/Terminate
• 155

  External Feature Access (EFA)
• 157

  Trunk Call Limitation
• 159

  Parallelled Telephone
• 161

  Calling Party Control (CPC) Signal Detection
• 162

  Transferring Features
• 162

  Call Transfer
• 166

  Holding Features
• 166

  Call Hold
• 169

  Call Park
• 171

  Call Splitting
• 172

  Music On Hold
• 174

  Conference Features
• 174

  Conference Features-Summary
• 175

  Conference
• 177

  Privacy Release
• 178

  Paging Features
• 178

  Paging
• 180

  Broadcasting Features
• 180

  Broadcasting
• 182

  Optional Device Features
• 182

  Doorphone Call
• 184

  Door Open
• 185

  Trunk Answer From Any Station (TAFAS)
• 186

  Background Music (BGM)
• 187

  Outgoing Message (OGM)
• 190

  Direct Inward System Access (DISA)
• 199

  Automatic Fax Transfer
• 201

  Built-In Simplified Voice Message (SVM)
• 203

  Message Notification
• 207

  External Sensor
• 209

  External Relay Control
• 210

  Caller ID Features
• 210

  Caller ID
• 215

  Incoming Call Log
• 217

  Message Features
• 217

  Message Waiting
• 220

  Absent Message
• 222

  Proprietary Telephone (PT) Features
• 222

  Fixed Buttons
• 223

  Dss Console
• 224

  Flexible Buttons
• 227

  LED Indication
• 230

  Display Information
• 232

  Integrated Services Digital Network (ISDN) Service Features
• 232

  Integrated Services Digital Network (ISDN)
• 232

  Integrated Services Digital Network (ISDN)-SUMMARY
• 237

  Calling/Connected Line Identification Presentation (CLIP/COLP)
• 240

  Advice of Charge (AOC)
• 241

  Call Forwarding (Cf)-By ISDN (P-MP)
• 243

  Call Forwarding (Cf)-By ISDN (P-P)
• 245

  Call Hold (Hold)-By ISDN
• 246

  Call Transfer (Ct)-By ISDN
• 247

  Three-Party Conference (3Pty)-By ISDN
• 248

  Malicious Call Identification (MCID)
• 249

  Completion of Calls to Busy Subscriber (CCBS)
• 250

  ISDN Extension
• 252

  ISDN Service Access By Keypad Protocol
• 253

  E1 Line Service Features
• 253

  E1 Line Service
• 255

  T1 Line Service Features
• 255

  T1 Line Service
• 257

  Voice Mail Features
• 257

  Voice Mail (VM) Group
• 260

  Voice Mail DTMF Integration
• 267

  Voice Mail DPT (Digital) Integration
• 272

  Portable Station (PS) Features
• 272

  Portable Station (PS) Connection
• 274

  PS Ring Group
• 277

  PS Directory
• 278

  PS Feature Buttons
• 279

  Wireless XDP Parallel Mode
• 282

  Virtual PS
• 284

  Administrative Information Features
• 284

  Station Message Detail Recording (SMDR)
• 292

  Printing Message
• 293

  Call Charge Services
• 296

  Hospitality Features
• 296

  Hospitality Features-Summary
• 297

  Room Status Control
• 299

  Call Billing for Guest Room
• 302

  Extension Controlling Features
• 302

  Extension Personal Identification Number (PIN)
• 304

  Extension Feature Clear
• 305

  Walking Extension
• 306

  Timed Reminder
• 307

  Audible Tone Features
• 307

  Dial Tone
• 309

  Confirmation Tone
• 311

  Networking Features
• 311

  TIE Line Service
• 332

  Voice Over Internet Protocol (Voip) Network
• 335

  Virtual Private Network (VPN)
• 337

  QSIG Standard Features
• 337

  QSIG Standard Features-Summary
• 339

  Calling/Connected Line Identification Presentation (CLIP/COLP) and Calling/Connected Name Identification Presentation (Cnip/Conp)-By QSIG
• 341

  Call Forwarding (Cf)-By QSIG
• 343

  Call Transfer (Ct)-By QSIG
• 345

  Completion of Calls to Busy Subscriber (Ccbs)-By QSIG
• 346

  QSIG Enhanced Features
• 346

  Network Direct Station Selection (NDSS)
• 346

  Programming Procedure
• 351

  Centralised Voice Mail
• 355

  Network ICD Group
• 357

  PS Roaming By Network ICD Group
• 359

  IP Proprietary Telephone (IP-PT) Features
• 359

  IP Proprietary Telephone (IP-PT)
• 361

  Computer Telephony Integration (CTI) Features
• 361

  Computer Telephony Integration (CTI)
• 364

  PC Phone/Pc Console
• 366

  Cellular Phone Features
• 366

  Cellular Phone Features-Summary

• 2

  Easy Operation
• 2

  ICD Group
• 2

  Voice Mail Integration
• 3

  In This Manual
• 5

  Safety Notices
• 6

  Important Safety Instructions
• 6

  Save These Instructions
• 7

  Important Information
• 11

  Table of Contents

15

1 Operation

• 19

  Flexible Buttons
• 21

  Soft Buttons
• 27

  How to Follow the Steps
• 28

  Connection Example
• 29

  Making Calls
• 29

  Basic Calling
  • 30

    Calling an Outside Party
  • 30

    Group Access
  • 31

    Customising Your Phone
• 34

  Easy Dialling
• 37

  Redial
• 38

  When the Dialled Line Is Busy or There Is No Answer
• 46

  Accessing the ISDN Service (ISDN Service Access)
• 47

  Alternating the Calling Method (Alternate Calling-Ring/Voice)
• 48

  Calling Without Restrictions
• 49

  To Access Another Party Directly From Outside (Direct Inward System Access [DISA])
• 52

  Setting Your Telephone From Another Extension or Through DISA (Remote Setting)
• 53

  Receiving Calls
• 53

  Answering Calls
• 54

  The Phone
• 54

  Answering Hands-Free (Hands-Free Answerback)
• 55

  Answering a Call Ringing at Another Telephone (Call Pickup)
• 56

  Answering a Call Via an External Speaker (Trunk Answer From Any Station [TAFAS])
• 57

  Using the Answer/Release Button
• 58

  To End a Conversation
• 59

  Identifying Malicious Calling Parties (Malicious Call Identification [MCID])
• 60

  During a Conversation
• 60

  Transferring a Call (Call Transfer)
• 61

  Transferring to an Outside Party Using the Pbx Service
• 64

  Holding a Call
• 68

  Talking to Two Parties Alternately (Call Splitting)
• 70

  Answering Call Waiting
• 74

  Answering Call Waiting From the Telephone Company
• 75

  Multiple Party Conversation
• 84

  Mute
• 85

  Letting Other People Listen to the Conversation (Off-Hook Monitor)
• 86

  Using the Headset (Headset Operation)
• 88

  Using a PDN/SDN Button
• 88

  Primary Directory Number (Pdn)/Secondary Directory Number (SDN) Extension
• 92

  Before Leaving Your Desk
• 92

  Forwarding Calls
• 100

  Using Voice Messaging (Built-In Simplified Voice Message [SVM])
  • 102

    Recording a Greeting Message for Each Time Mode
  • 104

    Redirecting Your Calls to Your Message Box
  • 105

    Leaving Voice Messages
  • 106

    Listening to Voice Messages Left By Callers
  • 109

    Accessing Your Message Box From an Outside Telephone
• 111

  Showing a Message On the Caller's Telephone Display (Absent Message)
• 113

  Preventing Other People From Using Your Telephone (Extension Dial Lock)
• 115

  Making/Answering an Announcement
• 115

  Paging
• 117

  Answering/Denying a Paging Announcement
• 118

  Making an Announcement and Having a Multiple Party Conversation (Broadcasting)
• 121

  Setting the Telephone According to Your Needs
• 121

  Setting the Alarm (Timed Reminder)
• 123

  Refusing Incoming Calls (Do Not Disturb [DND])
• 127

  Receiving Call Waiting (Call Waiting/Off-Hook Call Announcement [Ohca]/Whisper OHCA)
• 128

  Displaying Your Telephone Number On the Called Party and Caller's Telephone (Calling/Connected Line Identification Presentation [CLIP/COLP])
• 128

  ICD Group
• 129

  Preventing Your Telephone Number Being Displayed On the Caller's Telephone (Connected Line Identification Restriction [COLR])
• 130

  Preventing Your Number Being Displayed On the Called Party's Telephone (Calling Line Identification Restriction [CLIR])
• 131

  Preventing Other People From Joining Your Conversation (Executive Busy Override Deny)
• 132

  Turning On the Background Music (BGM)
• 133

  Protecting Your Line against Notification Tones (Data Line Security)
• 134

  Checking the Time Service Status
• 135

  Using Your PS in Parallel with a Wired Telephone (Wireless XDP Parallel Mode)
• 136

  Clearing Features Set at Your Extension (Extension Feature Clear)
• 137

  Utilising the Call Centre
• 137

  Leaving an Incoming Call Distribution Group (Log-In/Log-Out, Wrap-Up)
• 140

  Monitoring and Controlling the Call Status of an Incoming Call Distribution Group (Incoming Call Distribution Group Monitor)
• 143

  Forwarding a Waiting Call (Manual Queue Redirection)
• 144

  Using User-Supplied Equipment
• 144

  If a Doorphone/Door Opener Is Connected
• 146

  If an External Relay Is Connected
• 147

  If an External Sensor Is Connected
• 148

  If a Host PBX Is Connected
• 149

  If a Voice Processing System Is Connected
  • 150

    To Listen to Messages
  • 151

    Private Mode
  • 151

    Before Operating
  • 152

    Recording a Conversation
• 154

  Administrative Features
• 154

  Using the Telephones in a Hotel-Type Environment (Hospitality Features)
• 161

  Recording Information Using Preprogrammed Messages (Printing Message)
• 162

  After Moving to a New Location in the Office
• 162

  Using the Same Settings As Your Previous Extension (Walking Extension)
• 163

  Using a Display Proprietary Telephone
• 163

  Using the Call Log
• 166

  Using the Directories
  • 167

    Storing Names and Numbers
  • 167

    Entering Characters
• 173

  Accessing System Features (System Feature Access)

175

2 Manager Operation

• 176

  Control Features
• 176

  Extension Control
• 177

  Time Service Mode Control
• 179

  Restriction Level Control (Dial Tone Transfer)
• 180

  Turning On the External Background Music (BGM)
• 181

  Recording Outgoing Messages (OGM)
• 183

  Allowing Users to Seize an Unavailable Outside Line (Trunk Busy Out)
• 184

  Releasing Network Direct Station Selection (NDSS) Monitor

• 2

  Safety Notices
• 4

  Table of Contents

9

1 Overview

• 10

  Introduction
• 11

  Password Security
• 12

  Entering Characters

15

2 PT Programming

• 16

  PT Programming
• 16

  Programming Instructions
• 19

  Slot Number and Port Number
• 20

  Basic Programming
  • 20

    Date & Time
  • 20

    System Speed Dialling Number
  • 20

    System Speed Dialling Name
  • 20

    Extension Number
  • 21

    Extension Name
  • 21

    Extension Personal Identification Number (PIN)
  • 21

    Operator Assignment
  • 21

    DSS Console Paired Telephone
  • 22

    Absent Message
  • 22

    Charge Margin
  • 22

    Charge Tax
  • 22

    Charge Rate Per Unit
• 23

  System Management Programming
  • 23

    Flexible Numbering
  • 23

    Time Service Switching Mode
  • 23

    Time Service Starting Time
  • 24

    Idle Line Access (Local Access)
  • 24

    System Password for Administrator-For PT Programming
  • 24

    System Password for User-For PT Programming
  • 24

    Manager Password
  • 24

    Verification Code
  • 25

    Verification Code Name
  • 25

    Verification Code Personal Identification Number (PIN)
  • 25

    Verification Code COS Number
  • 25

    Decimal Point Position for Currency
  • 25

    Currency
  • 26

    Main Processing (MPR) Software Version Reference
• 27

  Timer Programming
  • 27

    Hold Recall Time
  • 27

    Transfer Recall Time
  • 27

    Intercept Time
  • 27

    Hot Line Waiting Time
  • 27

    Automatic Redial Repeat Times
  • 28

    Door Unlock Time
  • 28

    Call Duration Count Starting Time for LCOT
  • 28

    DISA Delayed Answer Time
  • 28

    DISA Trunk-To-Trunk Call Prolong Time
  • 28

    DISA Intercept Time
• 29

  Trs/Barring/Ars Programming
  • 29

    Trs/Barring Override By System Speed Dialling
  • 29

    Trs/Barring Denied Code
  • 29

    Trs/Barring Exception Code
  • 29

    Special Carrier Access Code
  • 30

    ARS Leading Number
  • 30

    ARS Routing Plan Table Number
  • 30

    ARS Exception Number
  • 30

    ARS Routing Plan Time Table
  • 31

    ARS Routing Plan Table (1-16)
  • 31

    ARS Carrier Name
  • 31

    ARS Trunk Group for Carrier Access
  • 31

    ARS Removed Number of Digits for Carrier Access
  • 31

    ARS Carrier Access Code
• 32

  Trunk Programming
  • 32

    LCOT/BRI Trunk Connection
  • 32

    LCOT/BRI Trunk Name
  • 32

    LCOT/BRI Trunk Group Number
  • 32

    LCOT/BRI Trunk Number Reference
  • 32

    LCOT Dialling Mode
  • 33

    LCOT DTMF Minimum Duration
  • 33

    LCOT CPC Signal Detection Time-Outgoing
  • 33

    LCOT CPC Signal Detection Time-Incoming
  • 33

    LCOT Reverse Circuit
  • 33

    LCOT Pause Time
  • 33

    LCOT Flash/Recall Time
  • 34

    LCOT Disconnect Time
  • 34

    BRI Network Type
  • 34

    BRI DIL/DDI/MSN Selection
  • 34

    BRI Subscriber Number
  • 34

    BRI Layer 1 Active Mode
  • 34

    BRI Layer 2 Active Mode
  • 35

    BRI Configuration
  • 35

    BRI TEI Mode
  • 35

    DIL 1:1 Destination
  • 35

    DID Number
  • 35

    DID Name
  • 36

    DID Destination
  • 36

    Host PBX Access Code
  • 36

    Extension-To-Trunk Call Duration
  • 36

    Trunk-To-Trunk Call Duration
  • 36

    DISA Silence Detection
  • 37

    DISA Continuous Signal Detection
  • 37

    DISA Cyclic Signal Detection
  • 37

    Caller ID Signal Type
  • 37

    Pay Tone Signal Type
• 38

  COS Programming
  • 38

    Trunk Group Number
  • 38

    Trs/Barring Level
  • 38

    Trunk Call Duration Limitation
  • 38

    Call Transfer to Trunk
  • 38

    Call Forwarding to Trunk
  • 39

    Executive Busy Override
  • 39

    Executive Busy Override Deny
  • 39

    DND Override
  • 39

    Account Code Mode
  • 39

    Trs/Barring Level for System Speed Dialling
  • 39

    Trs/Barring Level for Extension Dial Lock
  • 40

    Permission for Door Open Access
  • 40

    Time Service Manual Switching
  • 40

    Wireless XDP Parallel Mode for Paired Telephone
  • 40

    Programming Mode Limitation
• 41

  Extension Programming
  • 41

    Terminal Device Assignment
  • 41

    Class of Service
  • 41

    Extension User Group
  • 41

    Extension Intercept Destination
  • 41

    Call Forwarding-No Answer Time
  • 42

    CLIP/COLP Number
  • 42

    Incoming Call Distribution Group Member
  • 42

    Incoming Call Distribution Group Delayed Ringing
  • 42

    Incoming Call Distribution Group Floating Extension Number
  • 42

    Incoming Call Distribution Group Name
  • 43

    Incoming Call Distribution Group Distribution Method
  • 43

    Destination for Overflow Time Expiration
  • 43

    Overflow Time
  • 43

    Destination When All Busy
  • 43

    Queuing Call Capacity
  • 44

    Queuing Hurry-Up Level
  • 44

    Queuing Time Table
  • 44

    Sequences in Queuing Time Table
  • 44

    Maximum Number of Agents
  • 44

    Extension User Groups of a Paging Group
  • 45

    External Pagers of a Paging Group
  • 45

    Extension User Groups of a Pickup Group
  • 45

    VM Group Floating Extension Number
  • 45

    Idle Extension Hunting Type
  • 46

    Idle Extension Hunting Group Member
  • 46

    PS Registration
  • 46

    PS Termination
  • 46

    Personal Identification Number (PIN) for PS Registration
  • 46

    CS Status Reference
• 47

  Resource/Interface Programming
  • 47

    External Pager Floating Extension Number
  • 47

    Music Source Selection for BGM2
  • 47

    Music On Hold
  • 47

    Music for Transfer
  • 47

    Doorphone Call Destination
  • 48

    Doorphone Number Reference
  • 48

    Outgoing Message (OGM) Floating Extension Number
  • 48

    Outgoing Message (OGM) Name
  • 48

    DISA Security Mode
• 49

  SMDR & Maintenance Programming
  • 49

    RS-232C Parameter-New Line Code
  • 49

    RS-232C Parameter-Baud Rate
  • 49

    RS-232C Parameter-Word Length
  • 49

    RS-232C Parameter-Parity Bit
  • 49

    RS-232C Parameter-Stop Bit Length
  • 50

    Smdr
  • 50

    SMDR Skip Perforation
  • 50

    SMDR Outgoing Call Printing
  • 50

    SMDR Incoming Call Printing
  • 50

    Remote Programming
  • 50

    Modem Floating Extension Number
• 51

  Card Programming
  • 51

    Slot Card Type Reference
  • 51

    Slot Card Deletion
  • 51

    Slot Card Reset
  • 51

    OPB3 Option Card Type Reference
  • 51

    OPB3 Option Card Deletion

• 2

  Table of Contents

3

1 Before Installation

• 4

  Safety Notices
• 5

  System Connection Diagram
• 6

  Unpacking

9

2 Installation

• 10

  Opening/Closing the
• 11

  Inserting the SD Memory Card to the DMPR Card
• 12

  Installing the Option Units
• 13

  Installing the Trunk Cards
• 16

  Installing the Extension Cards (DLC8/DLC16/MCSLC16/MCSLC24)
• 16

  Connecting Extensions
• 17

  Frame Earth Connection

19

3 Starting the PBX

• 20

  Starting the PBX

21

4 Customising the PBX

• 22

  Connecting the PC
• 22

  Installing the Maintenance Console
• 23

  Programming the PBX

29

5 Confirming the Connection

• 30

  Making Calls