System Features
Redirect Outside Calls to Unassigned Extension
Numbers
Use this procedure to specify the extension number to receive redirected calls.
Redirected calls include calls made to unassigned numbers by remote access
users, by users on DID trunks (Hybrid/PBX only), or by users on dial-in tie trunks.
Calls can be redirected to the following locations:
The QCC queue (Hybrid/PBX only)
Another extension number
A calling group
Hybrid/PBX Mode Only
This setting does not affect calls received on DID trunks if you have specified
that calls to unassigned DID extensions are to receive a fast busy signal. See
"Invalid Destination."
Summary: Redirect Outside Calls to Unassigned
Extension Numbers
Programmable by
Mode
Idle Condition
Planning Form
Factory Setting
Valid Entries
Inspect
Copy Option
Console Procedure To select QCC queue:
PC Procedure
4–256
Programming Procedures
System manager
All
Not required
Form 8a, System Features
Extension number of primary operator
QCC queue extension number, other extension number
No
No
More
To select extension or calling group:
More
Dial ext. no. or group no.
To select QCC queue:
To select extension or calling group:
®
®
or
or
Type ext. no. or group no.
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