AT&T MERLIN LEGEND Release 3.1 System Programming Manual page 173

QCC Optional Features
Console Display/Instructions
5 Enter the number of seconds calls will wait in the queue before being
reprioritized ( nn = 5 to 30).
6 Save your entry.
Select .
7 Return to the System Programming menu.
Select two times.
Calls-In-Queue Alert
Use this procedure to specify whether each QCC operator is notified (with a
single beep) when a new call enters the QCC queue.
Summary: Calls-In-Queue Alert
Programmable by
Mode
Idle Condition
Planning Form
Factory Setting
Valid Entries
Inspect
Copy Option
Console Procedure
PC Procedure
Additional Information
Use 0 to specify that calls are not
reprioritized.
Dial or type [ nn ].
System manager
Hybrid/PBX
Not required
Form 6a, Optional Operator Features
Disable
Enable, Disable
Yes
No
Type ext. no.
Common Administrative Procedures
Dial ext. no.
or
or
PC
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