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MERLIN LEGEND Release 3.1 Calling Group
AT&T MERLIN LEGEND Release 3.1 Calling Group Manuals
Manuals and User Guides for AT&T MERLIN LEGEND Release 3.1 Calling Group. We have
1
AT&T MERLIN LEGEND Release 3.1 Calling Group manual available for free PDF download: Supervizor's Manual
AT&T MERLIN LEGEND Release 3.1 Calling Group Supervizor's Manual (16 pages)
Communications System Calling Group Supervisor’s Guide
Brand:
AT&T
| Category:
Telephone
| Size: 0 MB
Table of Contents
Table of Contents
1
Understanding Calling Groups
3
Settings, Features & Buttons
3
Call Queues
3
About this Guide
3
Rings, Calling Group Button Lights, Telephones, Calling Group Maximums
4
Feature Finder
5
Troubleshooting
6
Call Handling
7
Calling Group Settings
8
Auto Login & Auto Logout, Calls-In-Queue Alert, Delay Announcement
8
Hunt Type, Message-Waiting Receiver, Overflow Receivers, Overflow Threshold
9
Calling Group Settings
9
Using Features
10
Programming Buttons
11
General Activities
12
Agent-Related Activities
13
Monitoring Agent Status with Agent Auto Dial Buttons
13
Monitoring Agent Status with a DSS
13
Changing Agent Status, Signing in & out
14
Agent-Related Activities
14
Current Settings
15
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