AT&T MERLIN LEGEND Release 3.1 System Programming Manual page 619

System Features
One-Touch Hold applies to incoming central office calls only. When the user
presses an Auto Dial or DSS button to initiate a transfer, the outside caller is put
on hold. The system automatically selects an intercom facility and dials the
transfer destination. There is no transfer return function with this method.
Consequently, if the transfer destination does not answer or is busy, the user
who initiates the transfer must notify the outside caller, or the outside caller will
remain on hold.
One-Touch Hold is the factory setting in Behind Switch mode only.
Summary: One-Touch Transfer/Hold
Programmable by
Mode
Idle Condition
Planning Form
Factory Setting
Valid Entries
Inspect
Copy Option
Console Procedure To program One-Touch Transfer:
PC Procedure
Transfer Audible
Use this procedure to specify whether an outside caller hears ringing (also
called ringback) or Music On Hold while being transferred. Inside callers always
hear ringback during a transfer.
System manager
All
Not required
Form 8a, System Features
One-Touch Transfer, automatic completion (One-Touch
Hold is the factory setting in Behind Switch mode.)
Transfer, Hold
No
No
or
To program One-Touch Hold:
To program One-Touch Transfer:
To program One-Touch Hold:
® ®
or
Programming Procedures
4–247