AT&T MERLIN LEGEND Release 3.1 System Programming Manual page 420

Lines and Trunks
Block Procedure
Console Display/Instructions
1 Specify the block of 20 lines associated with the 20 line buttons on the system
programming console.
Select
2 Assign the queue priority specified.
3 Return to the System Programming menu.
Select two times.
QCC Operator to Receive Calls
Use this procedure to specify whether or not incoming calls on each line/trunk
ring into the QCC queue, and to identify the QCC system operator positions that
receive incoming calls on each line/trunk.
NOTES:
1. This procedure applies to Hybrid/PBX mode only in a system that includes
QCC operator positions.
2. Each ground-start, loop-start, or automatic-in tie trunk programmed to ring
into the QCC queue can be associated with one or more QCC operator
positions.
3. If a trunk assigned to ring into the QCC queue is also used for shared remote
access, see "Remote Access Trunk Assignment." You must assign remote
access before you assign a QCC system operator to receive calls (see "QCC
Operator to Receive Call Types").
4. Do not change the factory setting of No QCC Operator Assigned to Receive
Calls for trunks dedicated to incoming calls for calling groups, trunks used as
personal lines, DID trunks, unequipped DS1 trunks, or dial-in tie trunks.
4–48
Programming Procedures
.
Toggle the green LED on or
off as required.
On = to assign the queue priority.
Off = not to assign the queue priority.
Additional Information PC
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