AT&T MERLIN LEGEND Release 3.1 System Programming Manual page 171

QCC Optional Features
Console Display/Instructions
3 Select Threshold.
_
4 Erase the current threshold ( xx ).
NN
5 Enter the maximum number of calls allowed in QCC queue before operators are
notified ( nn = 0 to 99).
6 Save your entry.
Enter Enter
Select .
7 Return to the System Programming menu.
Exit Exit
Select two times.
Elevate Priority
Use this procedure to specify the length of time before calls waiting in the QCC
queue are automatically reprioritized to a higher level. If priority is set to 0, calls
are not prioritized.
Summary: Elevate Priority
Programmable by
Mode
Idle Condition
Planning Form
Factory Setting
Additional Information
Press Drop.
Use 0 to specify that operators
are not notified.
Dial or type [ nn ].
System manager
Hybrid/PBX
Not required
Form 6a, Optional Operator Features
0 seconds
Common Administrative Procedures
PC
2
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