Detecting Problems; Troubleshooting - Alcatel Omni Switch/Router User Manual

This chapter provides information that will help you troubleshoot Omni Switch/Router hard-
ware and software problems. The sections within this chapter describe problems or errors you
may encounter during switch hardware and software installation, configuration, or operation.
Subsections within these categories reflect unique problems and provide the recommended
corrective action(s).
Common problems installing switch software and possible solutions are described on page
35-5. Common network problems and possible solutions are described on page 35-6.
Common hardware problems and possible solutions are described on page 35-9. And User
Interface ( ) error messages, which can be used to diagnose problems, are described in page
UI
35-11.

Detecting Problems

The Omni Switch/Router provides several mechanisms to detect problems. Hardware prob-
lems can be detected through:
• ( )
LEDs OK1
• tests using the
PING
• Network Management Software (
• Diagnostics software
• Command Line Interface (
• error messages
UI

35 Troubleshooting

o Important Note o
In Release 4.4 and later, the Omni Switch/Router is
factory-configured to boot up in
Interface) mode, rather than in
mode. See Chapter 4, "The User Interface," for docu-
mentation on changing from
command
) error reporting
NMS
) commands
CLI
(Command Line
CLI
(User Interface)
UI
mode to mode.
CLI UI
Page 35-1