102-356 Ews Soft Fail - Xerox Phaser 7100 Service Manual

102-356 EWS Soft Fail

An EWS-related fatal error. A problem has occurred in the software processing and it is unable to
continue with the subsequent processes.
Applicable Fault Code
• 102-356: EWS-related Fatal Error
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure.
Troubleshooting Procedure
Step Actions and Questions
1. Perform the following sequences:
a. Go to Common System Fail
b. Go to HDD System Fail
c. Go to Network Troubleshooting
d. Go to USB Port Testing
Xerox Internal Use Only
on page 2-406.
on page 2-408.
on page 2-459.
on page 2-462.
Error Troubleshooting
Phaser 7100 Service Manual 2-319