Art Ex Command Error; Delayed Print Fail - Xerox Phaser 7100 Service Manual

Error Troubleshooting

ART EX Command Error

An ART EX command error occurred during PLW processing. This error occurs when some parts of the
created print file are missing or abnormal.
Applicable Fault Code
• 016-709: PLW Command Error Detected By PLW Decomposer
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
Troubleshooting Procedure
Step Actions and Questions
Set Parallel Bi-Directional Communication to Off in the Print Driver.
1.
2. In CWIS, set a longer time for
3. Replace the parallel cable.
4. If a long parallel cable is used, use a short cable (genuine) and try printing again.
5. Change the BIOS settings in the PC. (Change the current parallel port settings to others.)
6. Change the power supply outlet (socket).

Delayed Print Fail

Process conditions for Delayed Print were not met.
Applicable Fault Code
• 016-710: Delayed Print Fail
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
Troubleshooting Procedure
Step Actions and Questions
1. Check whether the HDD is installed. If HDD is installed or HDD is full, free up the HDD capacity.
2. If Secure Print/ Proof Print or Knowledge Storage Print is specified, disable them.
3. Reduce the Delay Print jobs waiting to 100 jobs or less.
2-126 Phaser 7100 Service Manual
Auto Output Time by selecting
.
Port Settings > Parallel.
.
Xerox Internal Use Only