Error Troubleshooting
Error Messages and Chain-Link Codes
The following table lists possible errors and page references for the corrective procedures. Use the
Chain Link to identify the proper procedure to correct the error.
•
The Chain-Link column lists the error codes show on the Error History Report, Shutdown Report,
Failure Report, and Control Panel.
•
The Control Panel Message column lists the message as it appears on the Error History Report.
•
The Go to Page column references the procedure related to the error.
Error Message and Chain Link Code Display
Chain Link
Control Panel Message
010
010-100
Entrance On Jam
010-105
Fuser Unit Exit Sensor On Jam
010-106
Fuser Unit Exit Sensor Off Jam
010-112
Fuser Unit Exit Out Early Jam
010-311
Fuser Unit Heat Roll STS-1 Disconnection Fail
010-319
Fuser Unit NC Sensor Differential Amp Fail
010-328
Fuser Unit Warm Up Time Fail (Not Ready)
010-330
Fuser Unit Motor Fail
010-331
Heat Roll STS Over Temperature Fail
010-332
Heat Roll NC Sensor Disconnection Fail
010-333
Heat Roll NC Sensor Over Temperature Fail
010-334
Heat Roll NC Sensor Broken Fail
010-335
Heat Roll NC Sensor Range Fail
010-338
Fuser Unit On Time Fail
010-339
Heat Roll NC Sensor Low Temperature Fail
010-340
Fusing Unit Detached
010-344
Heat Roll STS Sensor Low Temperature Fail
010-345
Fusing Unit Hard Relay OFF Fail
010-346
Fuser Main Lamp Data Renewal Fail
010-347
Fuser Sub Lamp Data Renewal Fail
010-355
Fuser Cool Down Timeout Fail
010-420
Fusing Unit Assembly Change Soon (ERU)
2-54
Phaser 7100 Service Manual
Go to Page
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2-78
2-80
2-78
2-83
2-83
2-83
2-81
2-83
2-83
2-83
2-83
2-83
2-83
2-83
2-83
2-83
2-83
2-83
2-83
2-83
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Xerox Internal Use Only