Paper Jam; Print Request Failure - Paper - Xerox Phaser 7100 Service Manual

Error Troubleshooting

Paper Jam

When paper jam occurs as printing is in progress for a Print Service Job (when Jam Recovery is set to
"OFF").
Applicable Fault Code
• 024-702: Job Canceled due to Paper Jam
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
Troubleshooting Procedure
Step Actions and Questions
1. Replace the paper with fresh paper and resend the print job.

Print Request Failure - Paper

The paper type specified by the job is incompatible with options such as Paper Tray, Output Tray, or
Automatic 2 Sided Print.
Applicable Fault Code
• 024-746: There are parameters that are incompatible with the specified paper type.
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
Troubleshooting Procedure
Step Actions and Questions
1. Do not specify parameters that are incompatible with the specified paper type.
2-188 Phaser 7100 Service Manual
.
.
Xerox Internal Use Only