E-Mail Message Size Over; Password Is Under Minimum Figures - Xerox Phaser 7100 Service Manual

Error Troubleshooting

E-mail Message Size Over

When splitting the pages, the size for 1 page's worth of e-mail data has exceeded the "Max Message
Size" of the system data.
Applicable Fault Code
• 016-598: E-mail Message Size Over
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
Troubleshooting Procedure
Step Actions and Questions
1. Reduce the resolution in the Send parameter (send image quality) and send again.
2. Reduce the image using the Send parameter R/E and send again. (e.g. A3 to A4)
3. Change the [Max Message Size] to a larger value. (Default of 10 MB is recommended.)

Password is Under Minimum Figures

A job with password shorter than the minimum digits for encryption number was received.
Note: The setting for minimum number of digits for the Secure Print/ Charge Print Password is
enabled and jobs with password shorter than the minimum digit are not stored.
Applicable Fault Code
• 016-700: Number of Digits for Secure Print/Charge Print Password is Fewer Than Minimum
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
Troubleshooting Procedure
Step Actions and Questions
1. Make sure that the password of the print job to be output is longer than minimum number of digits.
2-120 Phaser 7100 Service Manual
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