IQ-10 Ghost Image
Parts of the previous page or current page appear as ghost images on the paper after 95 mm.
Initial Action
•
Check the paper transfer path is free of paper dust and debris.
Troubleshooting Reference
Applicable Parts
• Imaging Unit (Y/ M/ C), PL 6.1.1
• Imaging Unit (K), PL 6.1.4
• Erase PWB, PL 6.1.9
• IBT Unit, PL 9.1.99
• MCU PWB, PL 12.1.15
Troubleshooting Procedure
Step
Actions and Questions
1.
Check for the color that is causing the problem.
Obtain a sample for the color problem or perform
color print.
Is the problem only with a particular color?
2.
Check the Imaging Unit installation.
Remove the Imaging Units (Y/ M/ C/ K)
Imaging Unit (Y/ M/ C/ K)
Is the Imaging Unit (Y/ M/ C/ K) installed
properly, with no deformation and
contamination at the contact points and it is in
contact with the left and right Guides?
3.
For color, switch the Imaging Unit. (Y/ M/ C).
Does the problematic image appear in the same
color as it did so far?
Xerox Internal Use Only
(REP 6.0
on page 4-121).
Example Print
Yes
Go to step 2.
Take action only for
the applicable color.
Go to step 3.
Go to step 4.
Phaser 7100 Service Manual
Image Quality
Residual Image/Ghosting
No
Go to step 2.
Take action without
color restriction.
Inspect and clean the
contact points.
Reinstall the Imaging
Units (Y/ M/ C/ K)
(REP
6.0 Imaging Unit (Y/
M/ C/ K)
on
page 4-121).
Replace the Imaging
Unit for the color that
caused the problem
(REP 6.0 Imaging Unit
(Y/ M/ C/ K)
on
page 4-121).
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