Ca Message Receiver Boot Error (S_Cert Lost); Ca Server Connection Error - Xerox Phaser 7100 Service Manual

CA Message Receiver Boot Error (S_cert lost)

The SSL server, which is required for CA, failed to start up because the server certificate/ private key
were not found at startup of the device.
Applicable Fault Code
• 018-500: CA Authentication Message Receiving Server Startup Error
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
Troubleshooting Procedure
Step Actions and Questions
1. Use the correct settings for Paper Size, Paper Tray, Duplex Settings, Output Tray, and so on, and then
retry the job.

CA Server Connection Error

When the device is performing CA authentication, it was unable to connect to the CA server. Failed to
communicate.
Applicable Fault Code
• 018-501: CA Authentication Server Communication Error
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
Troubleshooting Procedure
Step Actions and Questions
1. Set the server certificate.
Or, turn Off the CA function.
Xerox Internal Use Only
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Phaser 7100 Service Manual 2-157
Error Troubleshooting