116-376 Port 9100 Software Fail - Xerox Phaser 7100 Service Manual

Error Troubleshooting
116-373/ 116-374/ 116-378/ 116-379
A problem has occurred in the software processing and it is unable to continue with the subsequent
processes.
Applicable Fault Codes
• 116-373: A Dynamic DNS-related Fatal Error
• 116-374: An Auto SW Fatal Error
• 116-378: MCR (Mail Contents Requester) Fatal Error
• 116-379: MCC (Mail Contents Creator) Fatal Error
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
Troubleshooting Procedure
Step Actions and Questions
1. Turn the printer power Off and On and check whether the problem is reoccurring.
If the problem persists, go to

116-376 Port 9100 Software Fail

Software error has occurred.
Applicable Fault Code
• 116-376: Port 9100 Software Fail
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
Troubleshooting Procedure
Step Actions and Questions
1. Turn the printer power Off and On and check whether the problem is reoccurring.
If the problem persists, go to
2-348 Phaser 7100 Service Manual
Network Troubleshooting
Network Troubleshooting
.
on page 2-459.
.
on page 2-459.
Xerox Internal Use Only