Smtp Server File System Error; Invalid E-Mail Address - Xerox Phaser 7100 Service Manual

Error Troubleshooting

SMTP Server File System Error

SMTP Server Response Code: 552.
Applicable Fault Code
• 016-766: SMTP Server Error - Allocation Memory Capacity Over (after connecting to the server)
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
Troubleshooting Procedure
Step Actions and Questions
1. Contact the SMTP Server Administrator.
Review the server capacity limit setting.

Invalid E-mail Address

SMTP Server Response Code: 550 or 551 or 553.
Applicable Fault Code
• 016-767: SMTP Server Refused Destination Address (after connecting to the server)
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
Troubleshooting Procedure
Step Actions and Questions
1. Check the E-mail destination and set a correct address.
When the MTA requires authentication before sending, such as POP before SMTP, set the device
transmission authentication correctly.
2-148 Phaser 7100 Service Manual
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