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ACD Announcement Tables
To program a table for a RAN Hunt Group port:
1. Press the TABLE X flexible button (1-8).
2. Dial [3] for RAN Hunt Group.
3. Dial [458-461] for RAN Hunt Group used.
4. Enter message duration (000-300 seconds).
5. Press HOLD to save the entry. A confirmation tone is heard and the
To program a table for Digital Voice Mail:
1. Press the TABLE X flexible button (1-8).
2. Dial [4] for the Digital Voice Mail function.
3. Dial [44X] (X=0-7) for the Voice Mail Group.
4. Dial a three-digit menu number [000-999].
5. Dial [0-9].
6. Press HOLD to save the entry. A confirmation tone is heard and the
Clearing Entries
1. Press the [#] button.
2. Then press HOLD.
Description
Determines the type, index (port) number and message length for the
eight available Recorded Announcements (RAN). There are eight RAN
Tables that can be programmed. Table 1 can be the answer port for
unanswered incoming calls to an ACD group.
display updates.
0 = No DTMF Detection, No Messages Played. (Default)
1 = DTMF Detection, No Message.
2 = No DTMF, Place In Queue Message.
3 = DTMF Detection, Place In Queue Message.
4 = No DTMF, Hold Time Message.
5 = DTMF Detection, Hold Time Message.
6 = No DTMF, Both Messages.
7 = DTMF Detection, Both Messages.
8 = Not used at this time.
9 = Not used at this time.
display updates.
6-19
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