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Vodavi XTS-IP Installation Manual

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Digital Key Telephone Systems
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Summary of Contents for Vodavi XTS-IP

  • Page 1 Digital Key Telephone Systems Installation...
  • Page 2 VODAVI reserves the right to make changes in specifications at any time and without notice. The information furnished by VODAVI in this material is believed to be accurate and reliable, but is not warranted to be true in all cases.

  • Page 3: Hearing Aid Compatibility

    Maintenance on the System must be performed only by the manufacturer or its authorized agent. The Vodavi has made every reasonable effort to ensure that user may not make any changes and/or repairs except as this product works in most business environments.

  • Page 5: Table Of Contents

    PCB Handling and General Installation ..................3-15 Main Processing Board Installation ................3-16 Program Module Unit ........................3-19 Modem Unit ............................3-19 Link Module Unit ..........................3-20 Miscellaneous Interface Unit Installation ..............3-22 Serial Interface Unit .......................... 3-24 December 2005 XTS-IP - Installation Manual...
  • Page 6 Key Telephones ..........................4-6 Single Line Telephones ........................4-7 DSS/BLF Console ..........................4-7 CO Line Card Functions ........................4-8 System Functions ..........................4-9 Miscellaneous Functions ........................ 4-11 Station Card Functions ........................4-11 Maintenance Access ....................4-12 December 2005 XTS-IP - Installation Manual...
  • Page 7 Upgrade Software Directly (via WAN interface) ..............4-44 VoIP Maintenance and Troubleshooting ..............4-50 VoIP Administrative Functions ....................4-50 Frequently Asked Questions ......................4-59 VoIP Troubleshooting Guide ......................4-60 VoIP24 Upgrade Procedure ......................4-61 December 2005 XTS-IP - Installation Manual...
  • Page 8 Contents December 2005 XTS-IP - Installation Manual...
  • Page 9 Figures Figures KSU Structure ............................... 1-4 XTS-IP Default Card Layout for Cabinet 0 ....................1-4 XTS-IP Mounting Holes and Installation Layout ..................3-5 Mounting XTS-IP Cabinet ..........................3-6 Connecting Cabinet 0 and Cabinet 1 ......................3-7 Mounting Cabinets 0, 1, & 2 ..........................3-8 Connecting Sets of Cabinets ...........................
  • Page 10 Actual CO Line Call via KSU Serial Port ......................4-56 Tracing a VoIP Card Status via KSU Serial Port ..................4-56 Tracing a VoIP Call via VoIP Serial Port ......................4-56 VoIP24 Trace - Main Menu ..........................4-65 December 2005 XTS-IP - Installation Manual...
  • Page 11 Bandwidths ................................3-38 VoIP Card LED Indications ..........................3-39 VoIP24 Card LED Indications ........................... 3-41 ETIB Wiring ................................3-52 SLIBE & SLIBC Wiring ............................3-54 DTIB Wiring ................................3-59 System BackUp Duration ..........................3-63 December 2005 XTS-IP - Installation Manual...
  • Page 12 Ring Generator Unit (RGU) ..........................4-11 Power Failure Transfer Unit (PFTU) ....................... 4-11 Digital Key Telephone Interface Board (DTIB) ..................4-11 Event Trace Buffer Commands ........................4-19 HDLC Messages ..............................4-57 H.323 Messages ..............................4-58 Troubleshooting ..............................4-60 December 2005 XTS-IP - Installation Manual...

  • Page 13: Introduction

    System. The described features are based on the current software release. If any of these features do not work on your system, call your sales representative. This chapter describes and illustrates the components that may be used with the XTS-IP System. XTS-IP - Installation Manual December 2005...
  • Page 14 N O T E S » » » » » » » » » » » » » »...

  • Page 15: Product Description

    Providing support for different types of instrumentation. System Design The Key Service Unit (KSU) of the XTS-IP is a wall-mounted cabinet that houses the MB (Mother Board) and card slots for the CO line/Key Station/SLT/ISDN/VoIP interface boards, and other useful boards.

  • Page 16: Key Service Unit

    PSU slot, 9 universal slots, an MPB slot, an LMU slot, a RAU slot, and PFTU and RGU connectors. The XTS-IP KSU consists of Cabinet 0, and can include optional Cabinets 1, 2, 3, 4, and 5 for added capacity. Cable ties are located on the front edge of the cabinet to allow connecting cables to be stored neatly.

  • Page 17: Power Supply Unit

    PCM signal, generates system tone, and manages call processing of the system. The three MPBs available for use with the XTS-IP are the MPB1, MPB2, and MPBE. MPB1 is used for a single-cabinet installation only.
  • Page 18 KSU via a BRI, PRI, or T1 circuit. LD2-LD9 indicate the operation of the XTS-IP system. LD10-LD13 are reserved for future use. The Real-Time Clock and the 4 MB of SRAM that is associated with the system database are protected in cases of power loss by a long-life high-energy lithium battery.

  • Page 19: Miscellaneous Board

    MPBE in Cabinet 0. Signals are transmitted or received via linked cable as shown in Figure 1-1: KSU Structure. The LMUE contains one external page port and one external background music port. XTS-IP - Installation Manual December 2005...

  • Page 20: Extension Boards

    Two versions are available (SLIBE and SLIBC). An industry-standard amphenol-type female connector is mounted on the front of the SLIBE and SLIBC for connection to the station interfaces. » Add-on Boards: DTRU4 and MSGU48 on SLIBE, and MSGU48 on SLIBC. XTS-IP - Installation Manual December 2005...

  • Page 21: Co Interface Boards

    It also provides four-digit dialing and other features. The VoIP card uses up to 8 fixed time slots and programming allows the use of up to 16 additional time slots that can be used for either stations or CO lines. » Add-on Boards: VoIP modules XTS-IP - Installation Manual December 2005...
  • Page 22 The BRIB card uses eight time slots when installed. When ordering BRI lines from the telephone company, specify Capability P as the ordering code. National ISDN 1 (NI-1) is supported. No other standards are supported. » Add-on Boards: DTRU4 XTS-IP - Installation Manual December 2005...

  • Page 23: Add-On Boards

    The CPU operates on code in the flash ROMs in the Program Module Unit (PMU) which contains the system control, administration, and call processing. The PMU has 8 MB of ROM (4 MB in PMU for MPB1). » The PMU must be installed on the MPB. XTS-IP - Installation Manual December 2005...
  • Page 24 MISB. The SIU is useful for SMDR print out and Caller ID. The following is a list of the system’s output: On-line SMDR Statistical information Caller ID input » The optional SIU can be installed on the MISB. XTS-IP - Installation Manual December 2005...

  • Page 25: System Specifications

    System Specifications This chapter describes the hardware used by the system and lists the XTS-IP specifications for each component. XTS-IP - Installation Manual December 2005...
  • Page 26 N O T E S » » » » » » » » » » » » » »...

  • Page 27: System Capacities

    MPBE - If maximum of 216 COs are used, then maximum stations are 384. If maximum stations of 492 are used (400 digital station max, remaining 92 are SLT), then maximum COs are 108. Total usable time slots in the system is 600. XTS-IP - Installation Manual December 2005...

  • Page 28: System Components

    System Components Chapter 2 - System Specifications System Components This table shows the slot positions and applicable Cabinets for each card that can be installed in the XTS-IP System. Table 2-2: System Card Description Number of Slot Item Cabinets Description...
  • Page 29 EXAMPLE -- The T1IB can be used in slot 1-7 of Cabinet 0 and in slots 0-7 in Cabinets 1 & 2. XTS-IP - Installation Manual December 2005...

  • Page 30: System Configuration Tables

    8 Channels per system (4-8 on CO, ports 1 & 2 on MISB, port 3 on MPB2) (port 3 is unavailable for MPB1) MPB1 MPB2 MPBE Page Zones Internal Paging 20 max (software 20 max (software 20 max (software controlled) controlled) controlled) External Paging 2 maximum 3 maximum 3 maximum XTS-IP - Installation Manual December 2005...
  • Page 31 *All stations must be installed in the same building. Station circuitry does not contain protection to support off- premise operation. Table 2-6: FCC Registration Numbers System FCC Number For a Key System configuration (button appearance) KF: 5JYKOR-45504-KF-E For a Hybrid System configuration (dial access codes) MF: 5JYKOR-45505-MF-E XTS-IP - Installation Manual December 2005...
  • Page 32 600Ω input at Ødbm maximum from music source Background Music input External Page Port 600Ω @ 0dbm Output Impedance Output Power w/o Compression 5 milliwatt max CSA File Number (NRTL/C) LR57228 Telephone Transmitter Electret mic compatible XTS-IP - Installation Manual December 2005...

  • Page 33: Trunk Ordering Info: Public Network/Private Lease Lines

    ISDN Port (PRIB) T1 circuit used with B8ZS, non-channelized, point- PRI networking to-point T1, 1.544 Mbps Table 2-10: Dimension and Weight Height Width Depth Weight Item 16.2 24.8 25.3 11.5 Digital Keyset Digital DSS/BLF Console XTS-IP - Installation Manual December 2005...

  • Page 34: Electronic Telephone Audible Signals

    Intercom Dial Tone 350+440 Steady DND Tone 350+440 0.4 on/0.4 off/0.2 on/0.2 off/0.2 on; Repeated Paging Confirmation Tone 350+440 1.0 on Conference Time-out/Re-Enter Tone Programmable Steady Tone Confirmation Tone 350+440 0.2 on/0.2 off; (3 bursts) CO/PBX XTS-IP - Installation Manual December 2005...
  • Page 35 Intercom Dial Tone 350+440 Steady DND Tone 350+440 0.2 on/0.2 off/0.2 on/0.2 off/0.2 on/0.2 off; burst Paging Confirmation Tone 350+440 1.0 on Conference Time-out Tone Programmable Steady Tone Confirmation Tone 350+440 0.2 on/0.2 off; (3 bursts) XTS-IP - Installation Manual December 2005...

  • Page 36: Digital Station Visual Signals - Co Line Buttons

    120 ipm Flutter Station in Do Not Disturb 60 ipm Double Flash Camp On (by station) 120 ipm Flash Automatic Call Back 120 ipm Flash Station Unavailable (ACD/UCD) 60 ipm Flash Red off (3 bursts)+480 XTS-IP - Installation Manual December 2005...

  • Page 37: Digital Station Visual Signals - Feature/Function Buttons

    1.0 on; (once every 30-60 seconds until alarm is reset) * Only one (1) tone can be selected by a station at a time. This tone is used for all signaling that uses the “User Selectable” tone. XTS-IP - Installation Manual December 2005...
  • Page 38 0.2 on/0.1 off; Repeated (not programmed/not equipped) Dials an Invalid Digit/FACODE/Station Error Tone 480/620 0.2 on/0.1 off; Repeated Calling Party Disconnects Silence or 0 or (Continuous or as programmed) (Internal or External call) (Disconnect Digits) (DTMF Digits) XTS-IP - Installation Manual December 2005...
  • Page 39 Cards Stations Cards Stations Cards Stations VoIP24 base card VoIP24 w/daughterboard* * Blocking is not applicable to VoIP24 w/daughterboard MPB1 MPB2 MPBE Non-Blocking Cards Stations Cards Stations Cards Stations VoIP24 base card VoIP24 w/daughterboard XTS-IP - Installation Manual December 2005...
  • Page 40 2-16 System Configuration Tables Chapter 2 - System Specifications XTS-IP - Installation Manual December 2005...

  • Page 41: System Installation

    System Installation This chapter provides the basic system installation and wiring instructions for the , as well as how to install the optional cards and interface units. XTS-IP XTS-IP - Installation Manual December 2005...
  • Page 42 N O T E S » » » » » » » » » » » » » »...

  • Page 43: Introduction

    Chapter 3 - System Installation Introduction As with any sophisticated communications device, installation of the XTS-IP requires the care and forethought of a competent technician. To assure easy servicing and reliable operation, several factors must be considered when planning the system installation. The installation...

  • Page 44: Backboard Installation

    Power Line Surge Protector are on-site. 5. It is not necessary to unpack the individual boards at this time. If any equipment is damaged or missing, notify the appropriate personnel to correct the situation. XTS-IP - Installation Manual December 2005...

  • Page 45: Ksu Installation

    KSU Installation Chapter 3 - System Installation KSU Installation The XTS-IP Key Service Unit (KSU) consists of Cabinet 0 and optional Cabinets 1, 2, 3, 4, and 5. The basic exterior of the XTS-IP System is shown in Figure 3-1.

  • Page 46: Mounting Cabinet 1 And Cabinet 2

    1. Drill pilot holes in the locations marked, insert the screws and tighten, leaving about ½ inch exposed. 2. Mount the Cabinet on the screws and tighten the screws securely. Figure 3-2: Mounting XTS-IP Cabinet Mounting Cabinet 1 and Cabinet 2 The optional Cabinets include a metal housing designed for wall mount installation. Cabinet 1 is mounted above Cabinet 0 and Cabinet 2 is mounted above Cabinet 1.
  • Page 47 KSU Installation Chapter 3 - System Installation Figure 3-3: Connecting Cabinet 0 and Cabinet 1 December 2005 XTS-IP - Installation Manual...
  • Page 48 KSU Installation Chapter 3 - System Installation Figure 3-4: Mounting Cabinets 0, 1, & 2 XTS-IP - Installation Manual December 2005...

  • Page 49: Connecting Sets Of Cabinets

    3-5. The Linked Cable connection is between the MPBE in Cabinet 0 and the LMUE in the slot marked for MPB in Cabinet 3. CABINET 2 CABINET 5 CABINET 1 CABINET 4 CABINET 0 CABINET 3 LINK CABLE Figure 3-5: Connecting Sets of Cabinets December 2005 XTS-IP - Installation Manual...

  • Page 50: Ksu Grounding

    The limit is 1V AC and 5 Ohms DC resistance. If a higher reading is obtained, choose a different chassis ground point and repeat this step until a suitable ground point is found. Grounding to an electrical conduit is NOT considered a good ground! XTS-IP - Installation Manual December 2005...

  • Page 51: Power Line Surge Protection

    AC/DC front panel is in the OFF position. 2. Plug the KSU power cord into the AC outlet and turn the AC/DC Power switch to ON. The red/green LED on the PSUs should illuminate. December 2005 XTS-IP - Installation Manual...

  • Page 52: Optional Mounting Rack

    2. After placing the rack on a flat floor, attach the Cabinet to the rack using provided BRK with bolts and nuts on both sides as shown in Figure 3-7. Figure 3-7: Optional Rack XTS-IP - Installation Manual December 2005...

  • Page 53: Ring Generator Unit Installation

    Table 3-1: Fuse Rating of the PSU Position of The Range of Fuse AC SELECT switch Main Input Voltage Ratings 115V 103V AC - 127V AC 8A @ 125V 206V AC - 254V AC 5A @ 250V December 2005 XTS-IP - Installation Manual...
  • Page 54 2. Slide the PSU into place using the ejectors to seat the PSU fully in the Cabinet. 3. Then affix the PSU to the Cabinet with the two screws provided. Figure 3-8: PSU Installation XTS-IP - Installation Manual December 2005...

  • Page 55: Pcb Installation

    PCBs are inserted into the card guide and secured in their respective card slots, that the ground tab on each card mates with the ground tab on each card guide. This ensures a good ground potential to reduce RFI and EMI interference possibilities. Figure 3-9: PCB Installation December 2005 XTS-IP - Installation Manual...

  • Page 56: Main Processing Board Installation

    To upgrade your MPB software, first use feature code 609 to view your MPB serial number. Provide this serial number to Vodavi and you will be provided with a new software identification code for the upgrade. Enter the new software identification code after you access feature code 610.
  • Page 57 Port 2 Paging (MPB2 only) Music On Hold (MPB2 only) Port 5 (MPB2 only) MODU Port 1 LEDs Database Default Switch Reset Button Ethernet Jack (MPB2 only) Figure 3-10: MPB1/2, PMU, and MODU Configuration December 2005 XTS-IP - Installation Manual...
  • Page 58 Chapter 3 - System Installation Port 2 Port 5 Port 1 MODU Connector to link with LMUE in Cabinet 3 LEDs Reset Button Database Default Switch Ethernet Jack Figure 3-11: MPBE, PMU, and MODU Configuration XTS-IP - Installation Manual December 2005...

  • Page 59: Program Module Unit

    The MPB2 and MPBE have an Ethernet port. This communications port can be used for several advanced features of the XTS-IP system. It contains a bi-directional interface using TCP/IP communication protocol. It has the ability to use a TAPI interface and send standard RS-232 commands.

  • Page 60: Link Module Unit

    Cabinet 3 and is connected with Link Cable to the MPBE in Cabinet 0. Signals are transmitted or received via linked cable as shown in Figure 3-5: Connecting Sets of Cabinets. Figure 3-12: LMU1 Board Configuration Figure 3-13: LMU2 Board Configuration XTS-IP - Installation Manual December 2005...
  • Page 61 Main Processing Board Installation 3-21 Chapter 3 - System Installation Paging Music On Hold Connector to link with MPBE in Cabinet 0 Figure 3-14: LMUE December 2005 XTS-IP - Installation Manual...

  • Page 62: Miscellaneous Interface Unit Installation

    MISB. These contacts are controlled by software from entries in the system database. Control signals are sent by the MPB. The output drives the relay coils, controlling the state of the 1 amp, 24V relay contacts. XTS-IP - Installation Manual December 2005...

  • Page 63: Misb Wiring

    BL/RD BN/YL RD/OR YL/SL OR/RD SL/YL RD/GN VI/BL GN/RD BL/VI RD/BN VI/OR BN/RD OR/VI RD/SL VI/GN SL/RD GN/VI BK/BL BGM/MOH1R VI/BN BL/BK BGM/MOH1T BN/VI BK/OR BGM/MOH2R VI/SL OR/BK BGM/MOH2T SL/VI BK/GN EXP1R GN/BK EXP1T December 2005 XTS-IP - Installation Manual...

  • Page 64: Serial Interface Unit

    5. From the back side of the MISB board, insert the two metal screws into the holes and tighten them into the bottom of each standoff to secure. Figure 3-15: MISB & SIU Installation XTS-IP - Installation Manual December 2005...

  • Page 65: Co/Pbx Connections

    4. Position the DTRU4 module so that the CN1 and CN2 connectors align with the CN2 and CN3 connectors on the LCOBC respectively. 5. Push the DTRU4 onto these connectors to seat it securely. December 2005 XTS-IP - Installation Manual...
  • Page 66 4. Position the CIDU so that the CN1, CN2, and CN4 connectors align with the CN10, CN11, and CN15 connectors on the LCOBC respectively. 5. Push the CIDU onto these connectors to seat it securely. CN11 CN10 CN15 Figure 3-17: LCOBC with DTRU4 Installation XTS-IP - Installation Manual December 2005...
  • Page 67 CO/PBX Connections 3-27 Chapter 3 - System Installation December 2005 XTS-IP - Installation Manual...

  • Page 68: Did Interface Board

    5. Push the DTRU module onto these connectors making sure it seats properly. Connections Designation Connector Pin # Tip 1 Ring 1 Tip 2 Ring 2 Tip 3 Ring 3 Tip 4 Ring 4 XTS-IP - Installation Manual December 2005...

  • Page 69: Digital Co/Pbx Line Interface Boards

    T1IB. The T1IB has 8 LEDs on the front edge of the PCB which indicates errors of T-1 line, in-use status, and synchronous clock enable status. December 2005 XTS-IP - Installation Manual...

  • Page 70: T-1 Ordering Information

    The Line Build-Out switch is controlled by distance between the XTS-IP Systems and a CSU and SW1 #4 is used for loopback control. The clock control cable should be connected by a daisy-chain method when more than one T1IB board is installed.
  • Page 71 ICLID (Caller ID) number. Calls can be routed, placed in the Unanswered Call Table, sent out to the CTI Module port on a keyset, and run through the Number To Name Translation Table. The XTS-IP system provides call progress tones in the same manner as ICLID.
  • Page 72 *If both ANI and DNIS calls are routed -- the following table summarizes what is displayed at the phone. The T-1 card accepts ANI/DNIS information in a DTMF format only. Some carriers do not provide ANI or ANI/DNIS in a DTMF format. Consult your local carrier for available options. XTS-IP - Installation Manual December 2005...
  • Page 73 Installing the DTRU4 Modules 1. Unpack the DTRU4 modules from their antistatic conductive bags. 2. Locate the CN1 and CN2 connectors on the DTRU4 modules. 3. Locate the CN4, CN5, CN8 and CN9 connectors on the T1IB. December 2005 XTS-IP - Installation Manual...
  • Page 74 23 bearer and one data channel (23B+D). When a PRIB card is programmed into the XTS-IP system, the system interprets all B channels as trunks. Thus, one PRIB which contains 23B+D circuits provides 23 line appearances to the XTS-IP system. The PRIB card uses 24 time slots when installed.

  • Page 75: Prib Ordering Information

    5. Push the DTRU4 module onto these connectors to seat it securely. 6. Position the second DTRU4 module so that the CN2 and CN1 connectors align with the CN19 and CN18 connectors on the PRIB respectively. December 2005 XTS-IP - Installation Manual...

  • Page 76: Brib Ordering Information

    (64Kbps each) and one data (16Kbps) channels (2B+D). When a BRIB is programmed into the XTS-IP system, the system interprets all B channels as trunks. Thus, one BRIB which contains four 2B+D circuits provides eight line appearances to the XTS-IP system.
  • Page 77 1. Insert the BRIB card(s) into the desired card slot. Up to seven BRIB cards can be installed in an XTS-IP Cabinet, with a maximum of 18 per system. If installing a single BRIB, set switch 4 on SW2 to the ON position.
  • Page 78 There are six indicator LEDs that signal the status of the LAN Ethernet connection properties. The Ethernet port auto-negotiates connection speeds and duplexing which is indicated by the following LED descriptions. XTS-IP - Installation Manual December 2005...
  • Page 79 Dip switch 1 is used to control the Trace Mode (ON position = Brief Trace Mode and OFF position = Detailed Trace Mode). Dip switches 2-8 are reserved for future use. Figure 3-24: Connection Side of VoIP Module (Close-up) December 2005 XTS-IP - Installation Manual...

  • Page 80: Add-On Boards

    Cards Stations Cards Stations Cards Stations VoIP24 base card VoIP24 w/daughterboard* * Blocking is not applicable to VoIP24 w/daughterboard MPB1 MPB2 MPBE Non-Blocking Cards Stations Cards Stations Cards Stations VoIP24 base card VoIP24 w/daughterboard XTS-IP - Installation Manual December 2005...
  • Page 81 VoIP24 Card DSP Busy Idle VoIP24 Daughterboard DSP Busy Idle Reserved Dip switches 1-4 are reserved for future use. Not Used Ethernet Port Reset Button Dip Switches LEDs Currently Figure 3-25: VoIP24 Card and Daughterboard December 2005 XTS-IP - Installation Manual...
  • Page 82 3. Position the Daughterboard module so that the CN1 and CN2 connectors align with the CN2 and CN3 connectors on the VoIP24 respectively. 4. Push the Dauughterboard module onto these connectors to seat it securely. XTS-IP - Installation Manual December 2005...

  • Page 83: Isdn And T1 Clocking

    (from the T1 clocking). If the T1 is a point-to-point T1, set the PRIB in the enable position (ON), the T1 in the disable position (OFF), and do not install the clock cable. December 2005 XTS-IP - Installation Manual...
  • Page 84 (from the T1 clocking). If the T1 is a point-to-point T1, set the BRIB to the enable position (ON), the T1 in the disable position (OFF), and do not install the clock table. XTS-IP - Installation Manual December 2005...
  • Page 85 T1IB3. SW3 of T1IB1 should be placed in the ON position, with SW3 on T1IB2 and T1IB3 being OFF. The two PRIBs are not connected with clock control cables, and SW2 on the PRIBs should be in the OFF position. December 2005 XTS-IP - Installation Manual...
  • Page 86 IN of LMU2 to OUT of the BRIB closest to the LMU2 IN from a BRIB in Cabinets 1 or 2 to the next closest BRIB IN from the last BRIB to OUT of LMU2. XTS-IP - Installation Manual December 2005...
  • Page 87 Cabinets 1 or 2 when the Cabinet(s) do not have T1 or ISDN cards in use. Figure 3-26: Case 1 of Clock Chain December 2005 XTS-IP - Installation Manual...
  • Page 88 3-48 CO/PBX Connections Chapter 3 - System Installation Figure 3-27: Case 2 of Clock Chain XTS-IP - Installation Manual December 2005...
  • Page 89 CO/PBX Connections 3-49 Chapter 3 - System Installation Figure 3-28: Case 3 of Clock Chain December 2005 XTS-IP - Installation Manual...
  • Page 90 3-50 CO/PBX Connections Chapter 3 - System Installation Figure 3-29: Case 4 of Clock Chain XTS-IP - Installation Manual December 2005...

  • Page 91: Station Connections

    It is recommended that 66M1-50 split blocks with bridging clips be used to simplify troubleshooting and to quickly isolate faults. The only telephone that can be used for database programming is the digital Executive display telephone. December 2005 XTS-IP - Installation Manual...

  • Page 92: Etib Wiring

    3-52 Station Connections Chapter 3 - System Installation Table 3-18: ETIB Wiring XTS-IP - Installation Manual December 2005...

  • Page 93: Electronic Telephone Interface Board (Etib)

    Station Connections 3-53 Chapter 3 - System Installation Figure 3-30: Electronic Telephone Interface Board (ETIB) December 2005 XTS-IP - Installation Manual...

  • Page 94: Single Line Interface Board

    RD/BN Ring 9 VI/BL BN/RD Tip 9 BL/VI RD/SL Ring 10 VI/OR SL/RD Tip 10 OR/VI BK/BL Ring 11 VI/GN BL/BK Tip 11 GN/VI BK/OR Ring 12 VI/BN OR/BK Tip 12 BN/VI VI/SL SL/VI XTS-IP - Installation Manual December 2005...
  • Page 95 5. Push the MSGU48 module onto these connectors to seat it securely. Adjusting Modem Settings When using modems connected to SLT ports on the XTS-IP, the gain settings on the SLT port when using T1 as access to the CO should be set to 0 dB (maximizes modem speed).
  • Page 96 Testing proves that a baud rate of 33600 can be achieved with SLT-T1 lines. Typical connection speeds with SLT-T1 are 22700-33600. Typical connection speeds with SLT-Loop/ Ground Start are 17400-23800. All results were obtained using a 56K U.S. Robotics Sportster modem. XTS-IP - Installation Manual December 2005...

  • Page 97: Slibe & Slibc W/Msgu And Dtru4 Module (Slibe Only) Installation

    Station Connections 3-57 Chapter 3 - System Installation Figure 3-31: SLIBE & SLIBC w/MSGU and DTRU4 Module (SLIBE only) Installation December 2005 XTS-IP - Installation Manual...

  • Page 98: Digital Telephone Interface Board

    It is recommended that 66M1-50 split blocks with bridging clips be used to simplify troubleshooting and to quickly isolate faults. LED1 shows status of the board (ON = in use, OFF = Idle). XTS-IP - Installation Manual December 2005...

  • Page 99: Dtib Wiring

    DATA-R 22 SL/RD DATA-T 10 OR/VI DATA-T 22 BK/BL DATA-R 11 VI/GN DATA-R 23 BL/BK DATA-T 11 GN/VI DATA-T 23 BK/OR DATA-R 12 VI/BN DATA-R 24 OR/BK DATA-T 12 BN/VI DATA-T 24 VI/SL SL/VI December 2005 XTS-IP - Installation Manual...

  • Page 100: Digital Telephone Interface Board (Dtib)

    3-60 Station Connections Chapter 3 - System Installation DTIB12 DTIB24 Figure 3-32: Digital Telephone Interface Board (DTIB) XTS-IP - Installation Manual December 2005...

  • Page 101: Flash-Based Voice Mail System

    Installing the Memory Expansion Module Refer to Figure 3-33: Flash-Based Voice Mail Card to locate the proper placement for the optional memory expansion module. You must power down the system before installing the memory expansion module. December 2005 XTS-IP - Installation Manual...

  • Page 102: Hard Drive-Based Voice Mail System

    Before powering up the KSU, make any cable connections to the voice mail card as referenced below. RS-232 VGA Monitor USB Ports 1 & 2 (Programming) (File Transfer) (Diagnostics) (other PC Devices) Figure 3-34: Hard Drive-Based Voice Mail Card XTS-IP - Installation Manual December 2005...

  • Page 103: System Wiring

    The following chart gives the approximate backup time for several system sizes and different battery capacities in ampere-hours. Table 3-21: System BackUp Duration Battery Capacity Ports 20AH 40AH 5.5 Hours 11.0 Hours 3.5 Hours 7.0 Hours 2.25 Hours 4.5 Hours December 2005 XTS-IP - Installation Manual...

  • Page 104: Rs-232C Wiring On Mpb And Siu

    9-pin connector. Figure 3-36: RS-232 9-Pin Connector Cable Wiring Table 3-22: MPB & SIU Communication Ports Location Port Number Port Description Where it is connected SMCI Modem UART MPB2/MPBE only RS-232 MISB RS-232 MISB XTS-IP - Installation Manual December 2005...

  • Page 105: Misb Wiring

    The MISB connections are made by the 25-pair connector. The wiring connections for the 25-pair cable are identified in Table 3-4 on page 3-23. Figure 3-37: External Paging Wiring MISB External DC OR/WH Power Supply WH/OR RJ21-type Connector Figure 3-38: Loud Bell Wiring December 2005 XTS-IP - Installation Manual...

  • Page 106: Station Wiring

    DIGITAL TIP (WHITE/BLUE) Figure 3-40: Digital Station Jack Wiring Only the first pair (Red, Green on jack) should be connected back to the KSU. No other pairs should be connected back to the KSU. XTS-IP - Installation Manual December 2005...

  • Page 107: Digital Loop Extender

    2. Connect a 2-wire line cord from the plug labeled “KTU” on the DTIBL to the plug on the base of the keyset. 3. Plug the appropriate cord from the Power Adapter into the DTIBL and the power cord into a power source. December 2005 XTS-IP - Installation Manual...
  • Page 108 Wiring / Pinouts / Connections -- The SLA has screw-type connectors for both the digital (DTIB) and analog (SLT) interfaces. Refer to the Single Line Adapter’s Installation Guide provided with the SLA unit for additional information. Figure 3-41: SLA (Single Line Adapter) XTS-IP - Installation Manual December 2005...

  • Page 109: Single Line Telephone Wiring

    SLT. Typical wiring to the SLT jack is shown in Figure 3-43 Table 3-19 gives the configuration of the station connector arrangement when connected to a punchdown-type block. VOICE RING (RED) RJ11 VOICE TIP (GREEN) Figure 3-43: Single Line Telephone Wiring December 2005 XTS-IP - Installation Manual...

  • Page 110: Power Failure Transfer Unit Wiring

    MDF (PFTU) BL/WH CO LINE COR1-IN WH/BL COT1-IN OR/WH COR1-OUT LCOBC WH/OR COT1-OUT GN/WH TEL1-R WH/GN TEL1-T BN/WH SLIB1-R SLIBE WH/BN Subscriber SLIB1-T Figure 3-44: PFTU Wiring Example (Circuit 1) XTS-IP - Installation Manual December 2005...
  • Page 111 Ring 9 VI/BL BN/RD Tip 9 BL/VI RD/SL Ring 10 VI/OR SL/RD Tip 10 OR/VI BK/BL Ring 11 VI/GN BL/BK Tip 11 GN/VI BK/OR Ring 12 VI/BN OR/BK Tip 12 BN/VI VI/SL Open SL/VI December 2005 XTS-IP - Installation Manual...

  • Page 112: Wall Mounting The Digital Key Telephone

    10. Match the two keyhole slots on the wall mount bracket with the lugs on the 630-A jack, then slide the telephone into place. 11. Place the handset into its cradle. 30-Button KTU Base 8-Button KTU Base Slots 30-Button Wall Mount 8-Button Wall Mount Prongs XTS-IP - Installation Manual December 2005...

  • Page 113: Wall Mounting The Electronic Key Telephone

    6. Match the two key hole slots on the base plate with the lugs on the 630-A type jack. Align the modular connector and slide telephone into place. Refer to Figure 3-45. 630-A Jack Figure 3-45: Electronic Key Telephone Wall Mounting December 2005 XTS-IP - Installation Manual...

  • Page 114: Headset Installation

    Headset Installation Chapter 3 - System Installation Headset Installation Digital Key Telephones used with the XTS-IP have been designed to operate with industry-standard electret-mic-compatible modular headset adapters and operator headsets. The Executive 8-Button Speakerphone (P/N 3012) and the Executive 30-Button Speakerphone (P/N 3015 &...
  • Page 115 Caller ID Box Figure 3-46: 1480 Caller ID Cable Connections 7480-00 Switch Settings 1480-00 Switch Settings Refer to the 1480 or 7480 Manual to confirm the proper switch settings. Figure 3-47: Caller ID System Configuration December 2005 XTS-IP - Installation Manual...

  • Page 116: Ip Phones And Related Items

    The IP Keyset is powered locally with a Keyset AC/DC Adapter. If both the AC/DC Adapter and powered LAN port are connected to an IP Keyset, the Adapter will provide the power needed. Refer to Appendix D of the XTS-IP Programming & Operations Manual for instructions on how to configure IP keysets for operation.

  • Page 117: Ip Keyset Power

    Figure 3-48: AC/DC Adapter for Keyset Inline Power Over Ethernet The phone supports Ethernet power in accordance with the 802.3af specification. The following illustration shows the inline power scheme: December 2005 XTS-IP - Installation Manual...

  • Page 118: Nomad Remote Services Gateway Module

    XTS-IP System over broadband IP networks. Remote Services are implemented with the XTS-IP employing VoIP channels of the VoIP card to communicate with remote keysets and Nomad RSGMs. A typical remote configuration is shown in Figure 3-50.

  • Page 119: Front Panel

    Switch 4: Relay 2 Set - Off (not set), On (Set) One-position DIP-switch for IP phone power feeding selection DB-9 RS-232 connector Reset Switch Power jack for the AC/DC adapter supplied with the Nomad RSGM Ground Lug December 2005 XTS-IP - Installation Manual...
  • Page 120 Connect This Device Internet DSL/Cable modem/router via CAT5 straight-through cable Supplied AC power adapter LAN (IP KTU) Vodavi IP phone via CAT5 straight-through cable. Place the switch marked “LAN Power” to the ON position. Single line telephone (optional) XTS-IP Local analog PSTN line (not used with...
  • Page 121 (e.g., HyperTerminal) and apply the following port settings: Baud Rate: 38400 Data Bit: 8 Parity: None Stop Bit: 1 Flow Control: None 2. Click OK. A blank window with a flashing cursor will display. December 2005 XTS-IP - Installation Manual...
  • Page 122 4. Type wan, then press Enter. The following displays: main:> wan ================================================================ Command Description =============================================================== Change to Root Catalog Change to Parent Catalog wanset Change to WAN Settings Catalog pppoe Change to PPPoE Catalog wanvlan Change to VLAN Catalog main:/wan> XTS-IP - Installation Manual December 2005...
  • Page 123 Subnet Mask: 255.255.255.0 Gateway Address: 172.16.10.100 DNS Address: N/A Host Name: N/A Domain Name: N/A MAC Address: 00405a12866f Broadcast Limit: 100 (%) Multicast Limit: 100 (%) main:/wan/wanset> The MAC address value is unique for each device. December 2005 XTS-IP - Installation Manual...
  • Page 124 Write (Fixed Mode) DNS Address (..|del) set host [string] Write (Fixed Mode) Host Name (..|del) set domain [domain] Write (Fixed Mode) Doamin Name (..|del) set blimit [digt] Write Broadcast Limit(%) (1-100) set mlimit [digt] Write Multicast Limit(%) (1-100) main:/wan/wanset> XTS-IP - Installation Manual December 2005...

  • Page 125: Ip Module - Ac/Dc Adapter

    48 VDC at 0.8 amps. The DC output connector is cabled to the adapter with a two-meter (six-foot) cable as shown in the following illustration. Figure 3-51: AC/DC Adapter for IP Module December 2005 XTS-IP - Installation Manual...

  • Page 126: Door Box

    … Installing the Door Box in an enclosed area that offers SITE LOCATION environmental protection is recommended. Front View Back View with Cover Removed Contacts for Contacts for a DTIB card a doorbell switch Figure 3-52: Door Box XTS-IP - Installation Manual December 2005...

  • Page 127: Maintenance And Troubleshooting

    XTS-IP Other failures, such as no dial tone from the central office, must also be considered as an overall troubleshooting procedure. XTS-IP - Installation Manual December 2005...
  • Page 128 N O T E S » » » » » » » » » » » » » »...

  • Page 129: System & Database Check

    The system must be initialized before the Customer Database is programmed. The XTS-IP Systems are highly featured digital switches and as such, feature activation can sometimes be mistaken for improper operation.

  • Page 130: Telephone Troubleshooting

    Keyset Self Test The XTS-IP contains a test mode feature that supports off-line testing of digital keysets and DSS units. The term off-line means that the unit under test cannot receive calls from the switch during the test operation. Keysets not under test continue to operate in the normal manner.

  • Page 131: Keyset Button Test

    DSS button number (01 to 48). In addition, it turns off the previously selected flexible LED. P R ES S D SS B U T TO N S BTN01 <---------- Conditions » Test Mode interrupts the normal operation of a keyset or DSS. XTS-IP - Installation Manual December 2005...

  • Page 132: Peripheral Cards And Components

    … enable. Station response to wrong (adjacent circuit number only -110 & 111) intercom number … Data pair of wires are reversed on electronic keysets (ETIB), or DSS. Check programming for assigned intercom number. XTS-IP - Installation Manual December 2005...

  • Page 133: Single Line Telephones

    Pressing buttons on DSS does not DSS must be assigned to keyset in Station activate keyset … ID programming. No power … Verify unit is connected to the correct type of station board (digital or electronic). XTS-IP - Installation Manual December 2005...

  • Page 134: Co Line Card Functions

    The LD1 on the MPB is lit. The clock source switch on the LMU1 is set correctly for the external clock source being used. The clock cables are connected correctly. The clock switches on the BRIB/PRIB/T1 are set correctly. XTS-IP - Installation Manual December 2005...

  • Page 135: System Functions

    The Program Module Unit (PMU) provides the system operating software. Table 4-9: Program Module Unit (PMU) Problem Possible Solutions The system is inoperative … Ensure that an operable PMU is installed. The system does not operate without this component. XTS-IP - Installation Manual December 2005...

  • Page 136: Miscellaneous Interface Board (Misb)

    If large volume of calls in the system, you may need to add additional DTRUs. DISA calls can’t dial system Check DISA programming. resources after call connection … DID lines won’t ring intended Check DID programming. station(s) … XTS-IP - Installation Manual December 2005...

  • Page 137: Miscellaneous Functions

    Check wiring. Poor transmission characteristics … Replace DTIB. Key telephone set inoperative … Check station programming. Key telephone unable to invoke Check feature programming. features … No LED indications … Check using known operative keyset. XTS-IP - Installation Manual December 2005...

  • Page 138: Maintenance Access

    When the password>prompt displays, type config, then press <Enter>. (Proper entry of the password will display the maint> prompt.) Exit Maintenance The exit command terminates the current Maintenance feature session. The exit command format is: maint>x XTS-IP - Installation Manual December 2005...

  • Page 139: Remote Maintenance - Help Menu

    (toggle RCVR 01 stat & dumps configuration) (flush pp que error counts) - upload/download flash rom software t0..4 - set trace (off,soft start,cold start,soft/cold start,error log - exit maint - help menu maint> Figure 4-1: Remote Maintenance - Help Menu XTS-IP - Installation Manual December 2005...

  • Page 140: Remote Maintenance - System Configuration

    4-14 Maintenance Access Chapter 4 - Maintenance and Troubleshooting System Configuration This illustration shows the configuration of the XTS-IP System when the installer types d<space>s at the maint> prompt. maint>d s CAB/SLOT CARD CKTS SERV STAT BRD OPTS FW VER.

  • Page 141: Remote Maintenance - Co/Station Configuration

    DSS/BLF - ID 2 = DSS Map 2 DSS/BLF - ID 3 = DSS Map 3 DSS/BLF - ID 4 = DSS Map 4 SLT - ID 5 = SLT SLT w/Lamp - ID 6 = SLT w/Message Waiting XTS-IP - Installation Manual December 2005...
  • Page 142 INS, Bothway DTMF IDLE 21-03a INS, Bothway DTMF IDLE 22-03b INS, Bothway DTMF IDLE 23-03c INS, Bothway DTMF IDLE 24-03d INS, Bothway DTMF IDLE maint> Figure 4-4: Example of T1IB in Cabinet 0, Slot 2 XTS-IP - Installation Manual December 2005...
  • Page 143 INS, Bothway DTMF 000000000000 IDLE 24-04a INS, Bothway DTMF 000000000000 IDLE 25-04b INS, Bothway DTMF 000000000000 IDLE 26-04c INS, Bothway DTMF 000000000000 IDLE maint> Figure 4-5: Example of VoIP24 Card in Cabinet 0, Slot 2 XTS-IP - Installation Manual December 2005...
  • Page 144 – Shows 1 of 3 MAC addresses that can be assigned/activated for a station IP_ADD – Shows the IP address of the station STATUS – Shows status of the station; INS = Inservice, OOS = Out of Service XTS-IP - Installation Manual December 2005...

  • Page 145: Event Trace Buffer Commands

    The Event Trace Buffer is used to store and dump event traces (up to 30) that occur just prior to an XTS-IP System soft or hard restart. These can be reviewed by authorized personnel to aid in system troubleshooting. The basic format for each command is shown in the following table:...
  • Page 146 IDLE maint> To make a receiver unavailable: Type: d<space>rXX<Enter> (XX is the specific receiver number to make unavailable) To make a receiver available: Type: d<space>rXX<Enter> (XX is the specific receiver number to make available) XTS-IP - Installation Manual December 2005...

  • Page 147: Monitor

    Different levels of access, via password, allows authorized personnel to trace, monitor and upload critical information directly from the XTS-IP System. This provides a more accurate means of acquiring system information that leads to a quick resolution of problems that may occur.

  • Page 148: Help Menu

    [a][a] – Dump a memory address structure The data obtained from these commands is in hexadecimal format and is used primarily for manufacture-level support. Press <Ctrl + C> to abort the Data Dump and return to the mon> prompt. XTS-IP - Installation Manual December 2005...
  • Page 149 Chapter 4 - Maintenance and Troubleshooting Event Trace Mode The “t” command enables and disables the Trace mode in the XTS-IP System. While the trace mode is enabled, events for the trace selected are displayed in an event record on the monitor, printer, or PC connected to the XTS-IP System.
  • Page 150 Use of this command can alter or damage the System’s operating database which can result in system malfunction. If this occurs it is necessary to power the system down and re-initialize the database, then completely reprogram the customer programming data. XTS-IP - Installation Manual December 2005...

  • Page 151: Event Trace

    Trace is still enabled, the event records are displayed only after exiting the MONitor mode. The exit command format is: mon> x Unless instructed by personnel at Vodavi Technical Support, do not leave the trace mode enabled for extended periods of time.

  • Page 152: Flash Rom Software Update

    The password characters will not display on the screen as the password is being typed. The following command options and system prompt will display: COMMAND DESCRIPTION ____________________ show baud rate bank switching upload software using zmodem Exit ? or h Help, Guide maint>swupdown> XTS-IP - Installation Manual December 2005...
  • Page 153 Then select the “Zmodem” upload protocol and click “OK”. c. Select the object code file to be uploaded to the XTS-IP, then click “OK”. Any loss of power or manual reset of the system at this point in the upgrade process (during bank switching) will render the system inoperable.
  • Page 154 10. To use the newly loaded software, place switch 8 to the on position (to default KSU database). Power the XTS-IP system Off or On, whichever applies. When the system is up, place switch 8 to the off position and upload the database (refer to “Database UPload/ Download Routine”...
  • Page 155 6. To use the newly loaded software, place switch 8 to the on position (to default KSU database). Power the XTS-IP system Off or On, whichever applies. When the system is up, place switch 8 to the off position and upload the database (refer to “Database UPload/ Download Routine”...

  • Page 156: Upgrade Ip Phone Software

    The default password for IP7008D and IP7024D telephones is ipkts. If a password is assigned and then the password is forgotten, the password can be cleared (refer to page 4-39 for the procedure to clear the password). XTS-IP - Installation Manual December 2005...
  • Page 157 Under certain conditions (slow network connection or slow PC), the download may not work and a window will display showing "Action Cancelled". If this occurs, use the procedure that page 4-36 follows this one on to continue the download. XTS-IP - Installation Manual December 2005...
  • Page 158 4-32 Upgrade IP Phone Software Chapter 4 - Maintenance and Troubleshooting 5. Click the Download option on the left side of the window in the Blue area. The following displays: XTS-IP - Installation Manual December 2005...
  • Page 159 The following "Choose file" window displays: 7. Browse to find and select the file containing the new software upgrade (It will have a .rom extension), click the Open button, then click on Start HTTP download. XTS-IP - Installation Manual December 2005...
  • Page 160 The following displays to make sure you wish to proceed with the download. 8. Click OK. The download time will vary depending on network speed, but generally will take about 3 minutes. The bottom of the window will show the progress of the download. XTS-IP - Installation Manual December 2005...
  • Page 161 Upgrade IP Phone Software 4-35 Chapter 4 - Maintenance and Troubleshooting When the download is complete, the following display will appear: 9. Click Restart Main Application. XTS-IP - Installation Manual December 2005...
  • Page 162 Upgrade IP Phone Software Chapter 4 - Maintenance and Troubleshooting "Action Cancelled" -- Use the following procedure if you receive an "Action Cancelled" window (as shown in the following illustration) when you begin the download process. XTS-IP - Installation Manual December 2005...
  • Page 163 1. Click on the Refresh button in Internet Explorer. The following window will display. 2. Click on the Browse button. 3. Navigate to the file required for the update and click on it to select it. XTS-IP - Installation Manual December 2005...
  • Page 164 4. Click on the Upgrade button. After the upgrade is complete, a reset page will appear as shown in the following illustration. 5. Click on the Reset button. The phone will reset, return to normal operation, and the home page will display on the screen. XTS-IP - Installation Manual December 2005...
  • Page 165 5. Plug the IP phone into the network port. 6. Enter the IP address of the IP Phone to enter web administration for the phone without using a password. 7. Use the Security area to assign a new password, if desired. XTS-IP - Installation Manual December 2005...

  • Page 166: Nomad Rsgm Software Upgrade

    Change to System Configuration status Change to System Status trace Change to Trace Options passwd Change Password reset Reset RSGM exit (or x) Exit Monitor Mode help (or ?) Display Help on Menu main:> XTS-IP - Installation Manual December 2005...
  • Page 167 Write (Fixed Mode) DNS Address (..|del) set host [string] Write (Fixed Mode) Host Name (..|del) set domain [domain] Write (Fixed Mode) Doamin Name (..|del) set blimit [digt] Write Broadcast Limit(%) (1-100) set mlimit [digt] Write Multicast Limit(%) (1-100) main:/wan/wanset> XTS-IP - Installation Manual December 2005...
  • Page 168 IP Address Changed Successfully: 172.16.10.85 main:/wan/wanset> 8. Change Subnet Mask by typing set subnet 255.X.X.X, then press Enter. 9. Change Gateway (router) address by typing set gateway X.X.X.X (This is not a mandatory step). XTS-IP - Installation Manual December 2005...
  • Page 169 Change to System Status trace Change to Trace Options passwd Change Password reset Reset RSGM exit (or x) Exit Monitor Mode help (or ?) Display Help on Menu main:> 12. Type reset, then press Enter. XTS-IP - Installation Manual December 2005...

  • Page 170: Upgrade Software Directly (Via Wan Interface)

    Upgrade Software Directly (via WAN interface) 1. Launch your web browser. 2. Type http:// followed by the WAN IP address (for our example, 172.16.10.85) into the Address box, then press Enter. The following displays: XTS-IP - Installation Manual December 2005...
  • Page 171 Nomad RSGM Software Upgrade 4-45 Chapter 4 - Maintenance and Troubleshooting 3. Click the Download option on the left side of the window in the Blue area. The following displays: XTS-IP - Installation Manual December 2005...
  • Page 172 Nomad RSGM Software Upgrade Chapter 4 - Maintenance and Troubleshooting 4. Use the HTTP download method and click the Browse button in the lower portion of the window. The following "Choose file" window displays: XTS-IP - Installation Manual December 2005...
  • Page 173 5. Browse to find and select the file containing the new software upgrade (It will have a .rom extension), click the Open button, then click on Start HTTP download. The following displays to make sure you wish to proceed with the download. XTS-IP - Installation Manual December 2005...
  • Page 174 Chapter 4 - Maintenance and Troubleshooting 6. Click OK. The download time will vary depending on network speed, but generally will take about 3 minutes. The following display will show the progress of the download. XTS-IP - Installation Manual December 2005...
  • Page 175 Nomad RSGM Software Upgrade 4-49 Chapter 4 - Maintenance and Troubleshooting When the download is complete, the following display will appear: 7. Click Restart Main Application. XTS-IP - Installation Manual December 2005...

  • Page 176: Voip Maintenance And Troubleshooting

    DTMF IDLE INS, Bothway Enabled DTMF IDLE INS, Bothway Enabled DTMF IDLE INS, Bothway Enabled DTMF IDLE INS, Bothway Enabled DTMF IDLE INS, Bothway Enabled DTMF IDLE Figure 4-11: VoIP In/Out of Service Printout XTS-IP - Installation Manual December 2005...
  • Page 177 STATUS (Y=On) ------------------------------------(N=Off) Read All Read IP Address Read Subnet Mask Read Gateway Read Domain Name Read DNS Address Read MAC Address Return Back Exit Help, Guide root:\net> Figure 4-13: VoIP Network Configuration Printout XTS-IP - Installation Manual December 2005...

  • Page 178: Voip Configuration (Read All)

    CALL STATE VOICE OUT VOICE IN --------------------------------------------- Idle Idle Idle Idle Idle Idle Idle root:\stat> Figure 4-17: VoIP (Call Status for All Channels) Type [b] at the stat> prompt to return to the main menu. XTS-IP - Installation Manual December 2005...
  • Page 179 Select a troubleshooting option and press <Enter>. To use the Ping Function, type: p<space>xxx.xxx.xxx.xxx, then press <Enter>. Ping is a standard network troubleshooting method to determine if a particular node is operating correctly. XTS-IP - Installation Manual December 2005...
  • Page 180 12. Change the baud rate to 9600 bps using HyperTerminal or other terminal emulation application (disconnect, change the baud rate, re-connect). To change the baud rate, choose the Upload menu again and then select the option to change the baud rate. Follow the instructions on the screen. XTS-IP - Installation Manual December 2005...
  • Page 181 Type of Service (TOS) option that controls bits in the IP datagram header for outgoing packets. There are no set recommendations for using the TOS bits on Vodavi cards because network providers may use TOS bits in a number of ways, or may ignore them completely. Note that making changes to these bits does not by itself have an effect on the VoIP card’s performance.

  • Page 182: Tracing A Voip Card Status Via Ksu Serial Port

    135853 [8][Evt:H.323] RV_EVT_CALL_STATE_CHANGED (cmCallStateDialtone) 135855 [8][Evt:H.323] RV_EVT_CALL_STATE_CHANGED (cmCallStateRingBack) 135855 [8][Evt:MP-PP] TRK_EVT_ALERT 135855 [8][Evt:H.323] RV_EVT_CALL_NEW_CHANNEL 135855 [8][Evt:H.323] RV_EVT_CALL_NEW_CHANNEL 135855 [8][Evt:H.323] RV_EVT_CHANNEL_PARAMETERS (g7231) 135855 [8][Evt:H.323] RV_EVT_CHANNEL_HANDLE 135855 [8][Evt:H.323] RV_EVT_CHANNEL_SET_ADDRESS(IP:102.38.56.1,Ext:1000) Figure 4-21: Tracing a VoIP Call via VoIP Serial Port XTS-IP - Installation Manual December 2005...

  • Page 183: Hdlc Messages

    Report receiving alert (ring) from destination to MP TRK_EVT_CALL_PROC Report receiving call proceed confirmation from destination to MP TRK_EVT_CONNECT Report connecting with destination to MP TRK_EVT_CLR_REQ Report call was disconnected by destination to MP TRK_EVT_CLR_REQ_ACK Acknowledgement of TRK_EVT_CLR_REQ XTS-IP - Installation Manual December 2005...
  • Page 184 Reports an incoming call RV_EVT_CALL_FASTSTART_SETUP Reports the attempt of the remote station to use the fast start procedure RV_EVT_CALL_INFO Reports incoming call parameters RV_ANSWER_CALL Answers current incoming call RV_SEND_CALL_STATUS_ENQUIRY Sending Status Enquiry message to remote XTS-IP - Installation Manual December 2005...

  • Page 185: Frequently Asked Questions

    Category 5 or higher cable must be used with RJ-45 connectors. How is the VoIP card programmed? Standard Vodavi flash programming is used to program the VoIP card. Programming is stored on the MPB (Master Processor Board) and read by the VoIP card upon reset of the system or the VoIP card.

  • Page 186: Voip Troubleshooting Guide

    (gateway) IP address is correct (Flash 46, Button #3). Network Address Translation (NAT) may be in use if going to the internet or using a WAN. Contact the network administrator to discontinue using NAT for the VoIP card. XTS-IP - Installation Manual December 2005...

  • Page 187: Voip24 Upgrade Procedure

    Chapter 4 - Maintenance and Troubleshooting VoIP24 Upgrade Procedure Use the following procedure to upgrade VoIP24 software. 1. Enter the IP address of the VoIP24 card into the Address box of Internet Explorer and press [Enter]. The following displays: XTS-IP - Installation Manual December 2005...
  • Page 188 4-62 VoIP Maintenance and Troubleshooting Chapter 4 - Maintenance and Troubleshooting 2. Type the Admin password (3226vodavi = default password)., then click on Login. XTS-IP - Installation Manual December 2005...
  • Page 189 VoIP Maintenance and Troubleshooting 4-63 Chapter 4 - Maintenance and Troubleshooting 3. Click on the Browse button, navigate to the new upgrade file and select it, then click on the Upgrade button. XTS-IP - Installation Manual December 2005...
  • Page 190 The following window appears to inform you that the upgrade has been successfully completed. 4. Reset the VOIP24 card. Use the procedure in “Entering VoIP24 Card Administration Menus” on page 4-65 to confirm what the latest upgrade that has been applied. XTS-IP - Installation Manual December 2005...
  • Page 191 -. 1.0Ad, VOIBE for VTI, LIP-7000 LCD -. 1.0Ae, VOIBE for VTI, LIP-7000 BACK LIGHT -. 1.0Af, VOIBE for VTI, LCD DISPLAY - Total Channel No. : 24 - Codec Type : G.723.1 maint> XTS-IP - Installation Manual December 2005...
  • Page 192 4-66 VoIP Maintenance and Troubleshooting Chapter 4 - Maintenance and Troubleshooting XTS-IP - Installation Manual December 2005...
  • Page 193 DTIB 3-58 Jitter 4-59 DTIB12 1-8 DTIB24 1-8 DTIBL 3-67 Keyset DTRU 1-11, 3-28 Button Test 4-5 Installation 3-28 LCD/LED Test 4-4 DTRU4 Module Installation 3-55 Self Test 4-4 Dual Tone Receiver Unit 1-11 December 2005 XTS-IP - Installation Manual...
  • Page 194 Switch Hub Module (SHUB8) 3-85 System Capacity 2-3 On-Site Equipment 3-4 Card Description 2-4 Optional Components 2-4 Mounting Racks 3-12 Configuration Tables 2-6 Functions (testing) 4-9 System & Database Check 4-3 PCB Installation 3-15 System Capacity 2-6 December 2005 XTS-IP - Installation Manual...
  • Page 195 Voice Mail Confidence Tones 2-14 Voice Over the Internet Protocol Card 1-9, 3-37, 3-40 VOIP 1-9, 3-37, 3-40 VoIP Frequently Asked Questions 4-59 Maintenance and Troubleshooting 4-50 Troubleshooting Guide 4-60 Voice quality 4-59 Voltage Selector Switch 3-13 December 2005 XTS-IP - Installation Manual...
  • Page 196 Index December 2005 XTS-IP - Installation Manual...

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