Compaq ServerNet ServerNet II Installation Manual page 120

Diagnostics
continued
Steps to take
D 5
Check the Results file.
D 6
(in Diagnostics interactive mode)
Access the Command Line
Interface (CLI)
D 7
Run Diagnostics Help
D 8
(in Diagnostics interactive mode)
CLI Help does not show a DLL
version when you type "Help" in
the CLI.
Condition
No Results file is
generated after
Diagnostics runs
Cannot access CLI
Message "invalid
command name "help."
No DLL is displayed in the
onscreen list
Problem
You may not have Check the rights to the directory where the file
rights to the results is to be placed.
file.
At CLI startup, no Verify that the home directory is valid, that the
tclshrc.tcl file was tclshrc.tcl file exists, and that you have
created. permission to write to this directory.
Delete the tclshrc.tcl file.
Reinstall Diagnostics.
The HELP command is Reinstall Diagnostics.
not working.
The file sod.dll is not Reinstall the Diagnostics.
loaded correctly.
ServerNet II Troubleshooting F-7
Possible Solution