Page 1 Compaq ServerNet II PCI Adapter and Switch Installation Guide Installation Guide First Edition (August 2000) Part Number 191003-001 Compaq Computer Corporation...
Page 2 The limited warranties for Compaq products are exclusively set forth in the documentation accompanying such products. Nothing herein should be construed as constituting a further or additional warranty. Compaq ServerNet II PCI Adapter and Switch Installation Guide Installation Guide First Edition (August 2000)
Page 3: Table Of Contents
Overview ...1-1 ServerNet II Kits ...1-1 ServerNet II PCI Adapter Features...1-2 ServerNet II PCI Adapter Physical Description ...1-3 ServerNet II Switch Features...1-4 Switch Physical Description...1-4 Interface Cable Features ...1-6 ServerNet II CD-ROM ...1-7 Software Applications and Drivers on the CD-ROM...1-7 Documents on the CD-ROM...1-9...
Page 4 Compaq ServerNet II PCI Adapter and Switch Installation Guide Chapter 3 Using ServerNet II Diagnostics Overview ...3-1 Requirements for Use...3-1 Location of Diagnostics Software ...3-1 Diagnostic Tests ...3-2 Diagnostics Test Modes ...3-2 Installing Diagnostics ...3-3 Using Diagnostic Tests...3-3 Invoking Diagnostics...3-4 Batch Mode Diagnostics Examples...3-5...
Page 5 Problem-Solving Diagnostics in Interactive Mode...H-13 Appendix I ServerNet II SNMP Management Overview ... I-1 ServerNet II Switch SNMP Management Tools ... I-1 Monitoring the Switch for Trap Conditions ... I-4 Switch Management Information Base ... I-5 About This Guide v...
Page 6 Compaq ServerNet II PCI Adapter and Switch Installation Guide ServerNet II Adapter SNMP Management Tools... I-5 Adapter Agent Extension ... I-6 Adapter Management Information Base... I-6 Appendix J ServerNet II Switch SNMP Traps Overview ... J-1 snetSwitchLinkAliveChange... J-3 snetSwitchNeighborValidationFailed... J-4 snetSwitchLinkLevelError ...
Page 7: About This Guide
This guide describes ServerNet II hardware and software, installation, troubleshooting Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.
Page 8: Overview
ServerNet II Interface Cable kit — Contains the cable to connect the Adapters to one port on the Switch or to one port on another Adapter. Cables are available in two lengths: 5- meter Copper Serial Cable Kit, (174737-B21, International); 10-meter Copper Serial...
Page 9: 1-2 Compaq Servernet Ii Pci Adapter And Switch Installation Guide
SAN environments. It is installed in a Compaq ProLiant server to create a ServerNet II node, which has two active ports for fault tolerance and additional performance. When combined with a ServerNet II Switch, the Adapter can be configured point-to-point or in very large SANs.
Page 10: Servernet Ii Pci Adapter Physical Description
ServerNet II PCI Adapter Physical Description Port X Port Y Figure 1-1. ServerNet II PCI Adapter The Compaq ServerNet II Adapter, as shown in Figure 1-1: Installs in a Compaq ProLiant server with an available half-length PCI expansion slot Contains two 1000Base-CX copper-serial connectors, marked X and Y to help identify the fabric ServerNet II Introduction 1-3 ServerNet II NIC...
Page 11: Servernet Ii Switch Features
Connects a maximum of 12 server nodes to one fabric (the internal interconnect architecture used by a switch that redirects the data coming in on one of its ports out to another of its ports; a fabric is also the combination of interconnected switches used...
Page 12 Twelve 8-pin interface cable connectors on the Switch, numbered as indicated in the illustration below: Figure 1-3. Switch Port Numbering and Cable Connections Twelve port link-alive indicators (green), one beside each port on the Switch; indicate link (on) or no link (off) on the ports Cable-routing assembly...
Page 13: Interface Cable Features
1-6 Compaq ServerNet II PCI Adapter and Switch Installation Guide Figure 1-4. Switch Power Supply (with voltage switch selector) Figure 1-5. Switch Power Supply (without voltage switch selector) Interface Cable Features Interface cables that connect the nodes are not included and you must order them separately. See the section “ServerNet II Kits”...
Page 14: Servernet Ii Cd-Rom
SAN topology, for example, add and delete nodes and Switches in the SAN topology, specify port connections, select the SAN fabric for a Switch, view node and Switch connectivity, and configure a backup server. After you install SANUtil and configure the node, you can invoke SANUtil from Programs/ServerNet II Administrative Utility/ ServerNet II Administrative Utility or from the desktop icon.
Page 15 1-8 Compaq ServerNet II PCI Adapter and Switch Installation Guide Support Components SNMP Adapter Component (SNMP-spa) — SNMP support for the Adapter SNMP Switch Component (SNMP-sw) — SNMP support for the Switch SNMP VI Agent Component (SNMP-vi) — SNMP support for the Virtual Interface (VI) Compaq Insight Manager (CIM) XE ServerNet II Support —...
Page 16: Documents On The Cd-Rom
Documents on the CD-ROM Several documents in various file formats are available on the ServerNet II CD by clicking the "Essential Information You MUST See" button on the Compaq ServerNet II Installation screen. NOTE: You can access the Compaq ServerNet II Installation screen by double-clicking the CD-ROM drive in My Computer, which will launch install.exe, or by double-clicking install.exe on the CD-ROM from Windows Explorer.
Page 17: Software Updates On The Compaq Website
Release Notes (.txt) — Information pertinent to this particular release of ServerNet II technology. File name release notes.txt. Installation Guide (.pdf) — Compaq ServerNet II PCI Adapter and Switch Installation Guide is a complete guide that describes ServerNet II hardware and software, installation, troubleshooting;...
Page 18: Installation Requirements
ServerNet II PCI Adapter kit, one per ServerNet II node, as required for your SAN topology ServerNet II Switch kit, one per ServerNet II fabric, as required for your SAN topology ServerNet II interfaces (ordered separately; see the section “ServerNet II Kits” in this...
Page 19: Servernet Ii San Topologies
Figure 1-6 shows a two-node SAN topology connecting two ServerNet II PCI Adapters and containing no ServerNet II Switch. In this example, you connect the ports on the ServerNet II Adapters with a single SAN cable (X-to-X or Y-to-Y). This produces a single-port SAN topology.
Page 20 X port or Y port on the Adapters to the Switch. If you want to configure an X-fabric Switch, connect the X port on the Adapter to the X-fabric Switch, as shown in Figure 1-8. If you want to configure a Y-fabric Switch, connect the Y port on the Adapter to the Y-fabric Switch (not...
Page 21 Figure 1-9 shows a dual-fabric SAN topology containing two ServerNet II Switches and four ServerNet II PCI Adapters installed in ProLiant servers. In this example, you connect the ports on the Adapters to the Switch with two SAN cables (X-to-X and Y-to-Y). This produces a four- node, redundant SAN topology.
Page 22 ServerNet II PCI Adapters installed in ProLiant servers. In this example, you connect one port on each Adapter to the Switch with one SAN cable (X-to-X or Y-to-Y), depending upon whether you configure an X-fabric or a Y-fabric Switch. This produces a 12-node SAN...
Page 23 1-16 Compaq ServerNet II PCI Adapter and Switch Installation Guide Figure 1-11. Switched, Dual-Fabric, 12-Node, Redundant SAN Figure 1-11 shows a dual-fabric SAN topology containing two ServerNet II Switches and 12 ServerNet II PCI Adapters installed in ProLiant servers. In this example, you connect the ports on the Adapters to the Switches with two SAN cables (X-to-X and Y-to-Y).
Page 24: Prerequisites
Label the cables but do not connect them until instructed to do so in the installation instructions You have installed the ServerNet II Switches (if any) in racks. Installation instructions are found in the hardware and configuration posters packaged with the Switch. Installing Drivers and Software Chapter...
Page 25: Creating A Switched, Dual-Fabric San Topology
Adapter at a time and that you connect the cables between the Adapter and Switch only when instructed to do so. (If you want to read ahead, this happens after you install the Adapter drivers and in the section “Installing ServerNet II Applications and Utilities.”) This will help ensure a successful installation and help reduce possible errors.
Page 26 2. From this screen, select Search for a suitable driver for my device and click Next. Windows 2000 has detected a Network Controller (the ServerNet II PCI Adapter) and lets you choose a location to search for the driver to run this device. 3.
Page 27 2-4 Compaq ServerNet II PCI Adapter and Switch Installation Guide 4. The Windows Found New Hardware Wizard displays the results of the search. The install path to the driver is \snetii\servernet\netspad.inf, as shown. Click Next. 5. Click Finish to complete the ServerNet II Adapter driver installation.
Page 28 Steps 7 and 8 describe how to configure the node. NOTE: For a switchless configuration (which has no primary administrative node), see the section “Configuring a Switchless SAN Topology” in this chapter. 7. Start the ServerNet II Installation program (if it is already running, go to Step 8): a.
Page 29 2-6 Compaq ServerNet II PCI Adapter and Switch Installation Guide 8. To accept, click I accept the License Agreement. The Compaq ServerNet II Installation screen appears. Steps 9-22 describe how to use the ServerNet II Configuration Wizard to configure the node.
Page 30 If your configuration contains a Switch, be sure the first option, Configure this node as the PRIMARY ADMINISTRATIVE node, is selected. This selection makes this node the primary administrative (“management”) node for the SAN. (Only one node in a switched SAN topology can be the primary administrative node.)
Page 31 0-11. This port number is later displayed in the ServerNet II Administrative Utility (SANUtil). See the section “Creating the SAN Topology” in this chapter. 12. Click the down arrow next to the number box and select the Switch port number to which you want to connect the primary administrative node.
Page 32 16. You can click OK on this screen. 17. Minimize the ServerNet II Installation screen, which you later will need to access to install the ServerNet II applications. (If you do inadvertently shut it down, you can repeat Step 1 in this section to restart it.) 18.
Page 33 2-10 Compaq ServerNet II PCI Adapter and Switch Installation Guide NOTE: The Adapter appears with an meaning it is disabled.
Page 34 b. Right click on Compaq ServerNet II PCI Adapter, and, from the drop-down menu that appears, select Enable. The following screen appears: 20. Select Yes to complete the installation. 21. Reopen the Device Manager if you closed it and look for the following items: a.
Page 35 2-12 Compaq ServerNet II PCI Adapter and Switch Installation Guide NOTE: If the drivers do not appear as described in Steps 21 a and b, you will need to reinstall them. See Appendix F, “ServerNet II Troubleshooting” for additional help.
Page 36: Installing Servernet Ii Applications And Utilities
Installing ServerNet II Applications and Utilities You now need to install the ServerNet II Administrative Utility (SANUtil) so you can add the primary administrative node Switches and the end nodes to the SAN, as well as add other applications that will be used for Diagnostics and management. NOTE: While you do not have to install SANUtil on every node in the SAN (although we recommend that you do so), you should at least install it on the primary administrative node.
Page 37 2-14 Compaq ServerNet II PCI Adapter and Switch Installation Guide 2. Select Install/Modify/Uninstall Applications. An InstallShield screen appears telling you the Installation Wizard is checking the operating system version and installing ServerNet II. 3. The ServerNet II Application Setup Wizard appears. Click Next.
Page 38 4. Click the Typical radio button (for this example, installs all program features including SNMP management agents to manage ServerNet II using CIM XE), select Next and go to Step 7. IMPORTANT: If you want to monitor your ServerNet II SAN using CIM XE (SNMP), you must enable (install) SNMP Services during the Windows 2000 installation before you can install ServerNet II SNMP agents AND drivers.
Page 39 2-16 Compaq ServerNet II PCI Adapter and Switch Installation Guide 5. For a Custom installation, select the Custom radio button. 6. For a Custom installation, only the ServerNet II Administrative Utility and OnLine Diagnostics are installed (which appear as the default selections shown in the...
Page 40 Options available on this screen include: a. To install other features, click the icon down menu that appears, select This feature and all sub-features will be installed on a local hard drive. Select each feature you want to install in the same way. IMPORTANT: If you want to monitor your ServerNet II SAN using CIM XE (SNMP), you must enable (install) SNMP Services during the Windows 2000 installation before you can install ServerNet II SNMP agents and drivers.
Page 41 2-18 Compaq ServerNet II PCI Adapter and Switch Installation Guide 8. For both Typical and Custom installations, the following screen appears: 9. Click Install to install the selected applications. 10. When the installation is complete, click Finish to exit the ServerNet II Setup wizard. The...
Page 42 15. Check the event log to see if it logged the connection(s). 16. If Steps 14 and 15 are OK, you can use SANUtil to add the Switch(es) and any end nodes to the SAN topology, as described in the next section. If either step fails, see Appendix F, “ServerNet II ServerNet II Troubleshooting.”...
Page 43: Creating The San Topology
After you install the ServerNet II Administrative Utility (SANUtil) and cable the primary node to the Switch(es), you use SANUtil to add the Switches to the SAN topology. You can also use SANUtil to verify connections and later to modify the existing topology.
Page 44 4. From the drop-down menu, select Add and then X fabric or Y fabric, as appropriate. 5. The Add Switch box appears. Type in a name for the Switch and click OK. If there are two Switches, you may want to number them in some way, for example, SWITCH01. If you completed the Configuration Worksheet or have a similar topology outline, be sure to name and/or number the Switch per your design.
Page 45 7. After you add both Switches, re-check the labels on the Switch cables: a. Ensure that the “X” Switch has a cable labeled “X” (from Adapter X port) and the “Y” Switch has a cable labeled “Y” (from Adapter Y port). Do not mix fabrics. Since there is only one node (the primary), this should be easy since there are only two cables to connect.
Page 46 Steps 11-20 describe how to install the drivers on the end nodes. With the primary node and the Switches added to the SAN topology and the connections verified, you now add the end nodes to the topology. You configure them in Steps 16-22. 11.
Page 47 2-24 Compaq ServerNet II PCI Adapter and Switch Installation Guide 17. The option Configure this node as an END node is the appropriate selection and is also the default. 18. Click Finish. A ConfigWiz information screen appears that prompts you to reenable the ServerNet II drivers so the changes can take effect.
Page 48 Steps 21- 26 describe how to disable and enable drivers for the end node. 21. To disable the Adapter driver, follow these steps: a. Access the Windows Device Manager by right clicking My computer and selecting Properties/Hardware tab/Device Manager. b. From the Device Manager screen, click the + to expand the SAN Adapter directory. c.
Page 49 2-26 Compaq ServerNet II PCI Adapter and Switch Installation Guide 22. To re-enable the Adapter driver, follow these steps: a. From Device Manager, click on the + to expand the SAN Adapter directory. NOTE: The Adapter should appear with a if it has been disabled.
Page 50 24. Reopen the Device Manager if you closed it and look for the following items: a. Check that the Network adapters directory contains the NDIS miniport driver, which is used to access the ServerNet II hardware. b. Check that the SAN Adapter directory contains the Adapter and VI drivers. NOTE: Should the drivers not appear as described in Step 24 a and b, you will need to reinstall them.
Page 51 27. Cable the X port on this end node to the X-fabric Switch. 28. Check the LED on the front or the side of the X-fabric Switch to ensure the corresponding LED is lit. 29. (Perform Steps 29 and 30 only if there are two Switches) Cable the Y port on this end node to the Y-fabric Switch.
Page 52 35. Enter the Node Name (not case-sensitive), which is the Windows 2000 name for this server. This name differs for each end node and is the “Computer Name” shown in the ServerNet Configuration Wizard when you configured the node. See the section “Configuring the Primary Administrative Node”...
Page 53 2-30 Compaq ServerNet II PCI Adapter and Switch Installation Guide Steps 38-40 describe how to configure a backup administrative node. NOTE: Configuration of a backup administrative node is recommended. This node will perform the same functions as the primary node should the primary node not be available. For example, SNMP data may not be available if you do not have a backup node specified, because only the primary node can perform SNMP data management.
Page 54 Installing Drivers and Software 2-31 40. From the list, select the name of the backup node that you want to act as the primary node.
Page 55: Creating A Switchless San Topology
2-32 Compaq ServerNet II PCI Adapter and Switch Installation Guide Creating a Switchless SAN Topology Creating a switchless SAN topology has similarities and differences to other node configurations: Unlike primary node configuration, a switchless configuration requires no Switch port number entry.
Page 56 a. From this screen, select Search for a suitable driver for my device b. Click Next. 4. When Windows 2000 detects a Network Controller (the ServerNet II PCI Adapter), it prompts you to choose a location to search for the driver to run this device. Check the box beside the CD-ROM drives and click Next.
Page 57 2-34 Compaq ServerNet II PCI Adapter and Switch Installation Guide 6. The Found New Hardware Wizard displays the results of the search. The install path to the driver is \snetii\servernet\netspad.inf, as shown. Click Next. 7. Windows completes installing the software for the device. Click Finish to close the...
Page 58 Steps 8-17 describe how to configure the switchess node using the ServerNet II Installation application. 8. Expand the ServerNet II Installation screen that you minimized in Step 5. 9. From the Installation screen, select Node Configuration. The ServerNet II Configuration Wizard –...
Page 59 2-36 Compaq ServerNet II PCI Adapter and Switch Installation Guide 10. Select Configure a switchless SAN Topology. The Configuration Wizard - Step 2 of 3 screen appears. 11. Enter the Remote Computer Name. This is the Windows 2000 name for the remote system to which you want to connect this node.
Page 60 14. Select the fabric, either Single X, Single Y, or Dual Fabric (for a redundant connection). 15. Click Finish to complete the configuration of this node. A ConfigWiz information screen appears that prompts you to reenable the ServerNet II drivers so the changes can take effect.
Page 61 2-38 Compaq ServerNet II PCI Adapter and Switch Installation Guide Steps 18-20 describe how to disable and enable the drivers for the node. 18. Disable the Adapter driver: a. Access the Windows Device Manager by right clicking My computer and selecting Properties/Hardware tab/Device Manager, as described previously b.
Page 62 Installing Drivers and Software 2-39 19. To re-enable the Adapter drivers, follow these steps: a. From Device Manager, click + to expand the SAN Adapter directory. NOTE: The Adapter should appear with a when it is disabled. b. Right click on Compaq ServerNet-II PCI Adapter, and, from the drop-down menu that appears, select Enable.
Page 63 2-40 Compaq ServerNet II PCI Adapter and Switch Installation Guide Steps 21-22 describe how to check that the drivers are loaded. 21. Reopen the Device Manager if you closed it and look for the following items: a. Check that the Network adapters directory contains the NDIS miniport driver, which is used to access the ServerNet II hardware.
Page 64 NOTE: The ServerNet IP address you assign must not fall within any other existing subnet on your network. If you inadvertently assign addresses within your own address space, unpredictable results may occur. The idea is to create a private network for the ServerNet II connections.
Page 65: Performing Other Servernet Ii Software Procedures
2-42 Compaq ServerNet II PCI Adapter and Switch Installation Guide Performing Other ServerNet II Software Procedures Uninstalling, Modifying, and Installing Applications After you initially configure the SAN topology, you can perform these functions: Modify applications Uninstall applications Repair program errors from the ServerNet II Installation screen or from the Add/Remove...
Page 66: Running Servernet Ii Online Diagnostics To Verify The Installation
2. From the ServerNet II Installation screen, select Install/Modify/Uninstall Applications. The ServerNet II Program Maintenance screen appears. 3. Select the desired option (each of which is described on screen) and click Next. 4. Follow the onscreen instructions to complete the desired function. Running ServerNet II OnLine Diagnostics to Verify the Installation Some testing procedures were included in the installation steps in this chapter to help ensure a...
Page 67: Upgrading Drivers
2-44 Compaq ServerNet II PCI Adapter and Switch Installation Guide Upgrading Drivers Upgrading an existing installation consists of installing new drivers using the Windows Device Manager. IMPORTANT: If you want to upgrade a ServerNet II driver, disable and enable the SPAD2 driver, then update it.
Page 68: Installing Drivers Using Terminal Services Client
Installing Drivers Using Terminal Services Client For information about installing ServerNet II drivers using the Microsoft Windows Terminal Services client, see the TSCInstall_Instruction_Menu.html file on the ServerNet II CD. You can access this in the following way: 1. From the Compaq ServerNet II Installation screen, select Essential Information You MUST See.
Page 69: Installing The Compaq Windows Sockets Direct San Service Provider
2-46 Compaq ServerNet II PCI Adapter and Switch Installation Guide Installing the Compaq Windows Sockets Direct SAN Service Provider You can install the Compaq Windows Sockets Direct (WSD) SAN Service Provider option after you install the ServerNet II software. For information about the WSD SAN Service Provider, see Appendix N, “Compaq Windows Sockets Direct SAN Service Provider.”...
Page 70 5. Click Finish to complete the installation. Uninstalling the Compaq WSD SAN Service Provider To uninstall the Compaq WSD SAN Service Provider, follow these steps: 1. Start the ServerNet II installation program from the ServerNet II CD. The ServerNet II Installation screen appears.
Page 71 2-48 Compaq ServerNet II PCI Adapter and Switch Installation Guide 3. Click OK to remove the Compaq WSD SAN Service Provider component or Cancel to exit. If you select OK, all the WSD Service Provider files are removed. 4. Assuming you select OK, a message appears that indicates you should reboot the server.
Page 72: Requirements For Use
Has a node or Switch failed (has performance on the SAN degraded)? Is a link (path) not working between a node and a Switch in the SAN? NOTE: Diagnostic tests verify only that the ServerNet II SAN components are functioning normally. The tests do not verify that applications are working normally.
Page 73: Diagnostic Tests
Diagnostic Tests Echo Test — Validates that the node where the diagnostic is being run can communicate with one or more remote nodes (not a Switch). Successful completion of the test indicates that ServerNet II communication is occurring. Topology Test — Compares the configured SAN topology with the actual SAN topology and reports any differences.
Page 74: Installing Diagnostics
Routing Test — Checks the links between SAN nodes. Because the IBC protocol can actually communicate with a Switch, it can test nearly all of the links in the SAN from any local host. The routing test should be used after the echo test to try to find a failed link that could be causing an echo test failure.
Page 75: Invoking Diagnostics
3-4 Compaq ServerNet II PCI Adapter and Switch Installation Guide Invoking Diagnostics You may start the Diagnosticsprogram from Start/Programs, from Start/Run…, or from Windows Explorer. These are standard Microsoft Windows methods to start applications and each is described below. NOTE: You do not have to terminate other applications while Diagnostics are running.
Page 76: Batch Mode Diagnostics Examples
Test_Topology_SAN.bat Test_Routing_SAN.bat Sodcli.bat (See Appendix H, “ServerNet II Diagnostic Resources” for using interactive mode.) Batch Mode Diagnostics Examples The following examples describe and show a sample report for each Diagnostic test. Diagnostics test results are displayed on the monitor of the local host computer (the computer from which you are running Diagnostics).
Page 77 3-6 Compaq ServerNet II PCI Adapter and Switch Installation Guide Example 2: Running the Topology Test in Batch Mode When run in the batch mode, the topology test first obtains a description of the SAN topology from the SANMan. Next, the test explores the SAN to discover which components are attached to the SAN and how they are connected to each other.
Page 78 ============================ Results of the Topology Test ============================ The Test FAILED. Errors were found with 2 ServerNet ports. The SAN Topology is configured with 12 physical links. The following 6 node are configured in the SAN. Their names and Globally Unique Ids (GUIDs) are given. Switch1x GUID (0x0123 0x456789ab ABCDEF 0x12345678) Switch1y...
Page 79 3-8 Compaq ServerNet II PCI Adapter and Switch Installation Guide Example: Running the Routing Test in Batch Mode When run in the batch mode, the routing test attempts to perform an individual routing test for each link in the topology known to SANMan. Attempts are made to route around bad links to test as many links as possible.
Page 80: Problem Solving The Diagnostics Tests
Using ServerNet II Diagnostics 3-9 Problem Solving the Diagnostics Tests General problems particular to batch and interactive Diagnostics modes may occur when trying to run Diagnostics. Test Won't Run. If a test will not run, reinstall Diagnostics. No Results File was Created. If the tests run, but no results file is created, check the user rights to access the directory where the file is to be placed.
Page 81: System Area Network Management (Sanman) Software
Overview ServerNet II management tools let you install, configure, monitor, detect, and diagnose faults on the ServerNet II SAN, the Switch, and PCI Adapters. These tools consist of the resources described in the following sections. System Area Network Management (SANMan)
Page 82 Upgrade a single fabric SAN to a dual fabric SAN Simple Network Management Protocol (SNMP) Agents ServerNet II provides the following components to implement Simple Network Management Protocol (SNMP) management of the Switch, the Adapter, and the VI agent: SAN topology Switch and Adapter configuration...
Page 83: Compaq Insight Manager Xe (Cim Xe)
With CIM XE, you can monitor the following ServerNet II information: Version numbers of the ServerNet II Software and drivers currently loaded on the system Status and statistics for the Switch and nodes ServerNet II events ServerNet II SAN topology...
Page 84: Accessing Servernet Ii In The Cim Utility
4-4 Compaq ServerNet II PCI Adapter and Switch Installation Guide Accessing ServerNet II in the CIM Utility To access the CIM ServerNet II information, perform these steps: 1. Log onto CIM XE. The following screen appears: 2. Select the Settings icon from the top of the page. The Automatic Discovery screen appears: 3.
Page 85 Software Components and SAN Management 4-5 5. From this screen, select Device Queries. The Device Queries screen appears.
Page 86 4-6 Compaq ServerNet II PCI Adapter and Switch Installation Guide 6. (Optional; go to Step 7 if you do not want to create a device query) From the Devices Query screen, you can create a user-defined query to monitor some or all of the devices in your ServerNet II SAN.
Page 87 7. From this Devices Query screen in Step 4, select a query under Devices by Type. In this example, SSMQA9-12 was selected. The following screen appears. NOTE: SNETLAB and SSMQA9-12 are examples of user-created queries. (See Step 6 for the steps required to create a query.) 8.
Page 88 4-8 Compaq ServerNet II PCI Adapter and Switch Installation Guide 9. To display the home page for the server named SSMQA9, under Device Links select Device Home Page. The following screen appears. 10. From the Compaq Web-Based Management Device Home Page, click on the Compaq Management Agents icon.
Page 89: Other Cim Xe Windows
Other CIM XE Windows There are four screens you can access from the SERVERNET II header bar: ServerNet II Software Version 1. A window on the left of the Compaq Insight Manager XE screen displays a list of Compaq devices. Scroll down until you see the SERVERNET II header bar. 2.
Page 90 4-10 Compaq ServerNet II PCI Adapter and Switch Installation Guide ServerNet II PCI Adapter Under the SERVERNET II header bar, select ServerNet II Windows 2000 Operating Sys. The ServerNet II PCI Adapter information screen appears. NOTE: Select for Help on any screen for definitions of the ServerNet II statistics or status values that...
Page 91 ServerNet II Switch Under the SERVERNET II header bar, select ServerNet II Switch to display information for a ServerNet II Switch. (In this example, the two Switches were named X-Switch and Y-Switch. The X-Switch was selected to view its properties.) NOTE: Switch names are user-defined in the ServerNet II Administrative Utility (SANUtil) during configuration.
Page 92 4-12 Compaq ServerNet II PCI Adapter and Switch Installation Guide ServerNet II VI Information Under the SERVERNET II header bar, select ServerNet II VI (Virtual Interface) to display ServerNet II VI information. NOTE: Select for Help on any screen for definitions of the ServerNet II statistics or status values that...
Page 93: Federal Communications Commission Notice
Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules. These rules place computers and related peripheral devices into two classes, A and B, depending upon their intended installation.
Page 94: Modifications
A-2 Compaq ServerNet II PCI Adapter and Switch Installation Guide For questions regarding your product, contact: Compaq Computer Corporation P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 or call 1-800- 652-6672 (1-800-OK COMPAQ). (For continuous quality improvement, calls may be recorded or monitored.)
Page 95: Japanese Notice
Regulatory Compliance Notices A-3 EN60950 (IEC950) - Product Safety Japanese Notice Taiwanese Notice...
Page 96: Grounding Methods
To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.
Page 97 B-2 Compaq ServerNet II PCI Adapter and Switch Installation Guide NOTE: For more information on static electricity, or assistance with product installation, contact your Authorized Compaq Reseller.
Page 98: General Requirements
The power cord set meets the requirements for use in the country where you purchased your equipment. The voltage selection switch allows you to select the appropriate line voltage for your server. Power cord sets for use in other countries must meet the requirements of the country where you use the server.
Page 99 C-2 Compaq ServerNet II PCI Adapter and Switch Installation Guide Table C-1 Power Cord Set Requirements - By Country NOTES: Flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
Page 100: Servernet Ii Switch Specifications
ServerNet II Switch Specifications Characteristic Operating System Support Physical Dimensions 19” rack mount LEDs Power Fault Switch Fabric Port Link Alive Ports Maximum number of connections Maximum number of Switches per SAN Links Bandwidth, Bi-directional ServerNet II Specifications Table D-1...
Page 101 D-2 Compaq ServerNet II PCI Adapter and Switch Installation Guide Table D-1 Switch Specifications Characteristic Bandwidth, Aggregate Power on/off switch Power Supply Fans (on power supply) Power Cord Power cord connector, plug Power cord connector, socket Maximum Connection Distance Nominal Voltages...
Page 102: Servernet Ii Pci Adapter Specifications
ServerNet II PCI Adapter Specifications Characteristic Ports Maximum number of Adapters installed per ProLiant server Maximum number of Adapters attached to a ServerNet II Switch Operating System Support Dimensions Signaling and Interfaces Power from Host Power on Adapter Temperature Limits...
Page 103 Appendix ServerNet II Event Log Messages Overview The tables in this appendix describe the event log messages for the ServerNet II PCI Adapter driver (SPAD), System Area Network Manager (SANMan), SNNDIS drivers, and ServerNet II Virtual Interface (VIVA) driver. These messages are displayed in the Event Log. NOTE: For definitions of terms and acronyms, see the Glossary.
Page 104 E-2 ServerNet II PCI Adapter and Switch Installation Guide Table E-1 shows ServerNet II PCI Adapter event log messages. Event ID Type Information Information Information Information Information Table E-1 PCI Adapter Event Log Messages Event Message and Corrective Action Event Message: ServerNet driver is installed.
Page 105 Table E-2 shows the SANMan event log messages. Event ID Type Information Error Table E-2 SANMan Event Log Messages Event Message and Corrective Action Event Message: SANMan started successfully. Corrective Action: None Event Message: SANMan could not create device. Corrective Action: Determine if there is a memory resource problem: Ensure that there is sufficient memory resource available.
Page 106 E-4 ServerNet II PCI Adapter and Switch Installation Guide Table E-2 SANMan Event Log Messages continued Event ID Type Error Error Error Error 0x10 Error Event Message and Corrective Action Event Message: SANMan could not create symbolic link. Corrective Action: Determine if the Compaq ServerNet II PCI Adapter Driver is installed: Ensure that the Compaq ServerNet II PCI Adapter Driver is installed.
Page 107 Table E-2 SANMan Event Log Messages continued Event ID Type 0x11 Error 0x12 Error 0x14 Error 0x15 Error 0x17 Error 0x18 Error Event Message and Corrective Action Event Message: RTD Negotiation failed. Corrective Action: Verify that the X-fabric and Y-fabric Switches are correctly installed to the SAN and powered on.
Page 108 E-6 ServerNet II PCI Adapter and Switch Installation Guide Table E-2 SANMan Event Log Messages continued Event ID Type 0x20 Error 0x21 Error 0x22 Error 0x23 Error 0x24 Error 0x25 Information 0x26 Error Event Message and Corrective Action Event Message: TCM component of SANMan failed during IBC initialization due to lack of memory.
Page 109 Corrective Action: Check the cable connections Verify that the Y-fabric ServerNet II Switch is powered on. Event Message: ServerNet ID from the X switch does not match local ServerNet ID found in the RTD. Corrective Action: Check the cable connections...
Page 110 E-8 ServerNet II PCI Adapter and Switch Installation Guide Table E-2 SANMan Event Log Messages continued Event ID Type Information 0x1A Error 0x1B Error 0x1C Error 0x1D Error 0x1E Error 0x2A Error 0x2B Error 0x2C Event Message and Corrective Action Event Message: Local ServerNet ID found and validated with switches.
Page 111 Event Messages: ServerNet II Port X is connected to a switch that is not X-switch. Corrective Action: Check the ServerNet II port connections of the node. Event Messages: ServerNet II Port Y is connected to a switch that is not Y switch. Corrective Action: Check the ServerNet II port connections of the node.
Page 112 E-10 ServerNet II PCI Adapter and Switch Installation Guide Table E-4 shows ServerNet II Virtual Interface (VIVA) event messages: Event ID Type Information Error Error Table E-4 VIVA Event Messages Event Message and Corrective Action Event Message: ServerNet II VIVA driver is installed. Number of NICs installed = n...
Page 113 Table E-4 VIVA Event Messages continued Event ID Type Error Error Event Message and Corrective Action Event Message: Out of bound Registry Parameter values specified, use driver default. Corrective Action: Corrective Action: Undo any changes made to the registry. Using the Device Manager, disable and enable the Compaq ServerNet II PCI Adapter Driver to restart the ServerNet II VI Kernel Driver.
Page 114: Troubleshooting Overview
Troubleshooting Overview This appendix provides both step-by-step and problem-solution approaches to troubleshooting ServerNet II. You may find either or both scenarios helpful, depending on the circumstances. The step-by-step “bottom up” (structured method for discovering faults based on functions not symptoms or events) approach troubleshoots the following areas: Power up LEDs Configuration...
Page 115: Troubleshooting Tools
F-2 Compaq ServerNet II PCI Adapter and Switch Installation Guide Troubleshooting Tools Table F-1 describes the area of ServerNet II each troubleshooting tool is most effective in diagnosing. IMPORTANT: No combination of tests, either provided by Compaq or Windows 2000, lets you troubleshoot all of the ServerNet II hardware, software, and the SAN.
Page 116: Step-By-Step Troubleshooting
Ensure each server is powered on, booted up, and properly configured. PU 2 Check voltage selection setting on the power supply on the back of the Switch. (If your Switch contains no voltage selection option, skip this step.) PU 3 Check power LED on the Switch.
Page 117 F-4 Compaq ServerNet II PCI Adapter and Switch Installation Guide Steps to take Identifiers such as “PU 1, SLED 1” are used for reference in Table F-3. SLED 1 Power on the Switch. SLED 2 Check the Fault LED on the front of the Switch.
Page 118 1.Check the configuration. 2.Reconfigure the Switch with SANUtil. Replace the Switch. Contact Compaq Customer Support. 1.Correct fabric cabling to insure the Adapter X port is connected to the X-fabric Switch. 2.Reconfigure the Switch topology with SANUtil. Possible Solution Correct the configuration.
Page 119 F-6 Compaq ServerNet II PCI Adapter and Switch Installation Guide Steps to take Identifiers such as “PU 1, SLED 1” are used for reference in Table F-3. Ensure Diagnostics tests are Diagnostics isn’t running running Run topology test (which checks Topology test fails.
Page 120 Diagnostics continued Steps to take Check the Results file. No Results file is generated after Diagnostics runs Cannot access CLI (in Diagnostics interactive mode) Access the Command Line Interface (CLI) Message "invalid Run Diagnostics Help command name "help." (in Diagnostics interactive mode) No DLL is displayed in the onscreen list CLI Help does not show a DLL...
Page 121 F-8 Compaq ServerNet II PCI Adapter and Switch Installation Guide Steps to take TCP/IP 1 Check that packets are being transmitted between nodes (uses TCP/IP) TCP/IP 2 Ping each node from every other node TCP/IP Condition Problem Communication TCI/IP packets are between nodes not being sent.
Page 122: Problem-Solution Troubleshooting
Fault LED on Switch is on Port LED not lit when cable is plugged into Switch Both X and Y fabric LEDs on Switch are off or both are on Wrong fabric LED is on for the Switch Installation does not match configuration.
Page 123: Diagnostics Decision Chart
F-10 Compaq ServerNet II PCI Adapter and Switch Installation Guide Diagnostics Decision Chart The diagram below shows in what situations you should run the various Diagnostics tests. Figure F-1. Running Diagnostics Tests NOTE: While Figure F-1 suggests you run the Echo Test from all nodes, we recommend that you only run the test on the nodes associated with the SAN failure.
Page 124: Overview
Overview This appendix provides several examples you might use to pattern your system troubleshooting. These techniques allow isolation and repair if the ServerNet II System Area Network (SAN) failures analyzed with the ServerNet II Online Diagnostics. NOTE: These examples were created in a laboratory and are provided here for information purposes only.
Page 125 G-2 ServerNet II PCI Adapter and Switch Installation Guide HW-TB6-S03 Port 1 Port 3 HW-TB6-S12 Figure G-1. A Configured Topology Example This section analyzes the following four failures from each computer: Failed computer HW-TB6-S12 Failed SwitchY Failed link between computer HW-TB6-S12 and SwitchX...
Page 126: Failed Computer
Power not applied to PCI slot containing the Adapter Fault in SPAD or SANMan software HW-TB6-S03 Port 1 Port 3 HW-TB6-S12 Figure G-2. Failed Computer Switch X Port 2 Port 1 ServerNet Port 0 Port 3 ServerNet II Diagnostics Examples G-3...
Page 127: Results From The Echo Test
G-4 ServerNet II PCI Adapter and Switch Installation Guide Results from the Echo Test Examples 1, 2, and 3 show the Echo Test results from each computer for the problem shown in Figure G-2. ======================== Results of the Echo Test ======================== Each row in the following table represents one test.
Page 128: Results From The Routing Test
======================== Results of the Echo Test ======================== Each row in the following table represents one test. The first column indicates the result of the test. The second column is the port of the local node out of which the test ServerNet packet was sent. The third column is the name of the target processor node.
Page 129 G-6 ServerNet II PCI Adapter and Switch Installation Guide =============================== Results of the IBC Routing Test =============================== The Result column indicates the status of the subtest represented by the row. Node Name columns indicate the names of the nodes at each end of the cable that was being tested.
Page 130: Results From The Topology Test
ServerNet II Diagnostics Examples G-7 Results from the Topology Test The next three examples show the Topology Test results from each computer for the problem in Figure G-2.
Page 131 G-8 ServerNet II PCI Adapter and Switch Installation Guide ============================ Results of the Topology Test ============================ The Topology Test FAILED. This test was run from (Local Host) computer 'HW-TB6-S03'. The following 6 nodes are configured in the SAN. Their names and Globally Unique Ids (GUIDs) are given.
Page 132 ============================ Results of the Topology Test ============================ The Topology Test FAILED. This test was run from (Local Host) computer 'HW-TB6-S03'. The following 6 nodes are configured in the SAN. Their names and Globally Unique Ids (GUIDs) are given. HW-TB6-S03 GUID {0x0053 0x0001c726 0F1040} HW-TB6-S10 GUID {0x0053 0x0001c726 0F1080} HW-TB6-S11...
Page 133 G-10 ServerNet II PCI Adapter and Switch Installation Guide ============================ Results of the Topology Test ============================ The Topology Test FAILED. This test was run from (Local Host) computer 'HW-TB6-S11'. The following 6 nodes are configured in the SAN. Their names and Globally Unique Ids (GUIDs) are given.
Page 134: Failed Switch
Failed Switch This failure was caused by turning Switch-Y power off. The resulting example is analogous to problems that might occur with the following: Defective Switch Switch powered off Loss of power to the Switch HW-TB6-S03 Switch X Port 1...
Page 135: Results From The Echo Test
G-12 ServerNet II PCI Adapter and Switch Installation Guide Results From the Echo Test The next four examples show the Echo Test results from each computer for the problem shown in Figure G-12. ======================== Results of the Echo Test ======================== Each row in the following table represents one test.
Page 136 ======================== Results of the Echo Test ======================== Each row in the following table represents one test. The first column indicates the result of the test. The second column is the port of the local node out of which the test ServerNet packet was sent. The third column is the name of the target processor node.
Page 137: Results From The Routing Test
G-14 ServerNet II PCI Adapter and Switch Installation Guide Results From the Routing Test The next four tables show the Routing Test results from each computer for the problem shown in Figure G-12. =============================== Results of the IBC Routing Test...
Page 138 =============================== Results of the IBC Routing Test =============================== The Result column indicates the status of the subtest represented by the row. Node Name columns indicate the names of the nodes at each end of the cable that was being tested. The port columns indicate which port on the associated node the cable is connected to.
Page 139 G-16 ServerNet II PCI Adapter and Switch Installation Guide =============================== Results of the IBC Routing Test =============================== The Result column indicates the status of the subtest represented by the row. Node Name columns indicate the names of the nodes at each end of the cable that was being tested.
Page 140: Results From The Topology Test
=============================== Results of the IBC Routing Test =============================== The Result column indicates the status of the subtest represented by the row. Node Name columns indicate the names of the nodes at each end of the cable that was being tested. The port columns indicate which port on the associated node the cable is connected to.
Page 141 G-18 ServerNet II PCI Adapter and Switch Installation Guide ============================ Results of the Topology Test ============================ The Topology Test FAILED. This test was run from (Local Host) computer 'HW-TB6-S03'. The following 6 nodes are configured in the SAN. Their names and Globally Unique Ids (GUIDs) are given.
Page 142 ============================ Results of the Topology Test ============================ The Topology Test FAILED. This test was run from (Local Host) computer 'HW-TB6-S10'. The following 6 nodes are configured in the SAN. Their names and Globally Unique Ids (GUIDs) are given. HW-TB6-S03 GUID {0x0053 0x0001c726 0F1040} HW-TB6-S10 GUID {0x0053 0x0001c726 0F1080} HW-TB6-S11...
Page 143 G-20 ServerNet II PCI Adapter and Switch Installation Guide ============================ Results of the Topology Test ============================ The Topology Test FAILED. This test was run from (Local Host) computer 'HW-TB6-S11'. The following 6 nodes are configured in the SAN. Their names and Globally Unique Ids (GUIDs) are given.
Page 144 ============================ Results of the Topology Test ============================ The Topology Test FAILED. This test was run from (Local Host) computer 'HW-TB6-S12'. The following 6 nodes are configured in the SAN. Their names and Globally Unique Ids (GUIDs) are given. HW-TB6-S03 GUID {0x0053 0x0001c726 0F1040} HW-TB6-S10 GUID {0x0053 0x0001c726 0F1080} HW-TB6-S11...
Page 145: Failed Link Between Computer And Switch
This failure was caused by disconnecting one end of the SAN cable that connected computer HW-TB6-S12 and Port 3 of Switch-X. This failure prevents transactions between computer HW-TB6-S12 and the SAN on the Switch-X fabric (local computer port X). The resulting example is analogous to problems that might occur with the following:...
Page 146: Results From The Echo Test
Results from the Echo Test The next four examples show the Echo Test results from each computer for the problem shown in Figure G-25. ======================== Results of the Echo Test ======================== Each row in the following table represents one test. The first column indicates the result of the test.
Page 147 G-24 ServerNet II PCI Adapter and Switch Installation Guide ======================== Results of the Echo Test ======================== Each row in the following table represents one test. The first column indicates the result of the test. The second column is the port of the local node out of which the test ServerNet packet was sent.
Page 148: Results From The Routing Test
Results from the Routing Test The next four examples show the Routing Test results from each computer for the problem shown in Figure G-25. =============================== Results of the IBC Routing Test =============================== The Result column indicates the status of the subtest represented by the row.
Page 149 G-26 ServerNet II PCI Adapter and Switch Installation Guide =============================== Results of the IBC Routing Test =============================== The Result column indicates the status of the subtest represented by the row. Node Name columns indicate the names of the nodes at each end of the cable that was being tested.
Page 150 =============================== Results of the IBC Routing Test =============================== The Result column indicates the status of the subtest represented by the row. Node Name columns indicate the names of the nodes at each end of the cable that was being tested. The port columns indicate which port on the associated node the cable is connected to.
Page 151: Results From The Topology Test
G-28 ServerNet II PCI Adapter and Switch Installation Guide =============================== Results of the IBC Routing Test =============================== The Result column indicates the status of the subtest represented by the row. Node Name columns indicate the names of the nodes at each end of the cable that was being tested.
Page 152 ============================ Results of the Topology Test ============================ The Topology Test FAILED. This test was run from (Local Host) computer 'HW-TB6-S03'. The following 6 nodes are configured in the SAN. Their names and Globally Unique Ids (GUIDs) are given. HW-TB6-S03 GUID {0x0053 0x0001c726 0F1040} HW-TB6-S10 GUID {0x0053 0x0001c726 0F1080} HW-TB6-S11...
Page 153 G-30 ServerNet II PCI Adapter and Switch Installation Guide ============================ Results of the Topology Test ============================ The Topology Test FAILED. This test was run from (Local Host) computer 'HW-TB6-S10'. The following 6 nodes are configured in the SAN. Their names and Globally Unique Ids (GUIDs) are given.
Page 154 ============================ Results of the Topology Test ============================ The Topology Test FAILED. This test was run from (Local Host) computer 'HW-TB6-S11'. The following 6 nodes are configured in the SAN. Their names and Globally Unique Ids (GUIDs) are given. HW-TB6-S03 GUID {0x0053 0x0001c726 0F1040} HW-TB6-S10 GUID {0x0053 0x0001c726 0F1080} HW-TB6-S11...
Page 155 G-32 ServerNet II PCI Adapter and Switch Installation Guide ============================ Results of the Topology Test ============================ The Topology Test FAILED. This test was run from (Local Host) computer 'HW-TB6-S12'. The following 6 nodes are configured in the SAN. Their names and Globally Unique Ids (GUIDs) are given.
Page 156: Swapped Links Between Computer And Switch
Swapped links between Computer and Switch The following failure was caused by swapping the SAN cable that connect at Port 0 and Port 1 on computer HW-TB6-S03. This failure is cause by the following: Misconnected cables during installation or repair...
Page 157: Results From The Echo Test
G-34 ServerNet II PCI Adapter and Switch Installation Guide Results From the Echo Test The next four examples show the Echo Test results from each computer for the problem shown in Figure G-38. ======================== Results of the Echo Test ======================== Each row in the following table represents one test.
Page 158 ======================== Results of the Echo Test ======================== Each row in the following table represents one test. The first column indicates the result of the test. The second column is the port of the local node out of which the test ServerNet packet was sent. The third column is the name of the target processor node.
Page 159: Results From The Routing Test
G-36 ServerNet II PCI Adapter and Switch Installation Guide Results From the Routing Test The next four examples show the Routing Test results from each computer for the problem shown in Figure G-38. =============================== Results of the IBC Routing Test...
Page 160 =============================== Results of the IBC Routing Test =============================== The Result column indicates the status of the subtest represented by the row. Node Name columns indicate the names of the nodes at each end of the cable that was being tested. The port columns indicate which port on the associated node the cable is connected to.
Page 161 G-38 ServerNet II PCI Adapter and Switch Installation Guide =============================== Results of the IBC Routing Test =============================== The Result column indicates the status of the subtest represented by the row. Node Name columns indicate the names of the nodes at each end of the cable that was being tested.
Page 162 =============================== Results of the IBC Routing Test =============================== The Result column indicates the status of the subtest represented by the row. Node Name columns indicate the names of the nodes at each end of the cable that was being tested. The port columns indicate which port on the associated node the cable is connected to.
Page 163: Results From Topology Test
G-40 ServerNet II PCI Adapter and Switch Installation Guide Results from Topology Test The next four examples show the Topology Test results from each computer for the problem shown in Figure G-38. ============================ Results of the Topology Test ============================ The Topology Test FAILED.
Page 164 ============================ Results of the Topology Test ============================ The Topology Test FAILED. This test was run from (Local Host) computer 'HW-TB6-S10'. The following 6 nodes are configured in the SAN. Their names and Globally Unique Ids (GUIDs) are given. HW-TB6-S03 GUID {0x0053 0x0001c726 0F1040} HW-TB6-S10 GUID {0x0053 0x0001c726 0F1080} HW-TB6-S11...
Page 165 G-42 ServerNet II PCI Adapter and Switch Installation Guide ============================ Results of the Topology Test ============================ The Topology Test FAILED. This test was run from (Local Host) computer 'HW-TB6-S11'. The following 6 nodes are configured in the SAN. Their names and Globally Unique Ids (GUIDs) are given.
Page 166 ============================ Results of the Topology Test ============================ The Topology Test FAILED. This test was run from (Local Host) computer 'HW-TB6-S12'. The following 6 nodes are configured in the SAN. Their names and Globally Unique Ids (GUIDs) are given. HW-TB6-S03 GUID {0x0053 0x0001c726 0F1040} HW-TB6-S10 GUID {0x0053 0x0001c726 0F1080} HW-TB6-S11...
Page 167: How Diagnostics Works
ServerNet II System Area Network (SAN), as shown in Figure H-1. The target, against which the Diagnostics are run, is a Switch or node located on the ServerNet II SAN. The results of the Diagnostics are displayed on the local host computer monitor.
Page 168: Identifying Source Routes
The local host computer initiates the communications and the remote node replies to the initiation. From the narrow view of a single transaction, each Switch, also called a node, has two ends: the end closest to the local host computer, and the end closest to the remote node.
Page 169: Overview Of Servernet Ii Online Diagnostic Tests
The (IBC) routing test tests the links between SAN nodes. Because the IBC protocol can actually communicate with a Switch, it can test nearly all of the links in the SAN from any local host. The routing test should be used after the echo test to try to find a failed link that could be causing an echo test failure.
Page 170: Echo Test
H-4 Compaq ServerNet II PCI Adapter and Switch Installation Guide Echo Test The echo test verifies that normal traffic can pass through the ServerNet II SAN. "Normal" means that standard ServerNet II packets, like those used for your applications, are used for the test.
Page 171 Only ServerNet II SAN nodes can be the targets of echo tests. Computer nodes can be the targets also. NOTE: Switch nodes cannot be targeted with the echo test; use the routing test to target Switch nodes. When an echo test target is a computer, the target node's SANMan is responsible for processing and responding to the request.
Page 172: Topology Test
There is a slight variation when a switch node is discovered. Switch nodes can report the state of their ports. When a switch node is discovered the port states are requested. Only those ports of the switch that are in an ‘alive’...
Page 173: Routing Test
Routing Test The routing test verifies that IBC traffic can pass through the SAN along a specified path. If IBC traffic can pass along that path, then every link in that path is connected and operating correctly. The test implies nothing about the ability of network switches to route normal traffic along a path;...
Page 174 H-8 Compaq ServerNet II PCI Adapter and Switch Installation Guide Suppose your local host is connected to Switch01, which is in turn connected to Switch02, as in Figure H-8. Also suppose that the Routing test passes when Switch01 is the target but fails when Switch02 is the target.
Page 175: Diagnostics Files
Diagnostics Files Once installed on a host computer, the ServerNet II Online Diagnostics directory contains the following files: File Name sod.tcl sodcli.tcl tclshrc.tcl test_all_san.tcl test_echo_san.tcl test_routing_san.tcl results001.txt sodcli.bat test_all_san.bat test_echo_san.bat test_topology_san.bat test_routing_san.bat sodtest.exe sod.dll test_topology_san.tcl A subdirectory called “tcl” contains the Tcl program. ServerNet II Diagnostics Resources H-9 Table H-1 Diagnostics Files...
Page 176: Diagnotics Tests: Interactive Mode
H-10 Compaq ServerNet II PCI Adapter and Switch Installation Guide Diagnotics Tests: Interactive Mode Running Diagnostics in interactive mode lets you perform the echo and routing tests for selected nodes and paths. You can run the following tests while in interactive mode:...
Page 177 where command is DRPING, ROUTE, or AUTOSNIFF Figure H-10. Example of Test Results Displayed in the CLI Window Running the Echo Test in Interactive Mode The interactive mode produces a report similar to that shown in Figure H-11. 1. Start the CLI by executing the 2.
Page 178 H-12 Compaq ServerNet II PCI Adapter and Switch Installation Guide Running the Routing Test in Interactive Mode The interactive mode produces a report similar to the report produced by Batch Mode, as shown in Figure H-12. Start the CLI by executing the SODCLI.BAT program in any standard Windows 2000 manner.
Page 179: Problem-Solving Diagnostics In Interactive Mode
Problem-Solving Diagnostics in Interactive Mode The following are some general problems that occasionally occur when you try to run Diagnostics. Test Won't Run. If a test will not run, reinstall Diagnostics. No Results File was Created. If the tests run, but no results file is created, check the user rights to access the directory where the file is to be placed.
Page 180: Servernet Ii Switch Snmp Management Tools
Overview This appendix describes the SNMP and the software interfaces of the ServerNet II Switch and Adapter that are used by SNMP management applications. NOTE: The acronyms SPA and SPAD refer to the ServerNet II PCI Adapter and the ServerNet II PCI Adapter driver, respectively.
Page 181 System Area Network Management Software (SANMan). Only the agent on the primary SANMan will respond to requests for ServerNet II Switch data. All other agents will respond with the SNMP error No_Such_Name. If the SANMan fails over to the backup node, the management application must redirect its queries to the backup IP address.
Page 182 Figure I-2 shows that the SNMP manager can reside on a node connected by a LAN or on one of the nodes connected by the ServerNet II SAN to the target ServerNet II Switch. If the SNMP manager is on a remote LAN node, then the ServerNet II Switch’s primary SANMan node must itself be directly connected to that LAN.
Page 183: Monitoring The Switch For Trap Conditions
IP address until another failure occurs A request by an SNMP management application for ServerNet II Switch data is processed only by the node that is running the primary SANMan. The request is processed according to the...
Page 184: Switch Management Information Base
(switchsnet.mib) with the ServerNet II Switch agent extension DLL file and ServerNet II Switch DAL DLL file. SNMP managers use their MIB compilers to add the ServerNet II Switch MIB data structure to their own MIB databases. SNMP managers maintain and update their MIBs with data supplied in GetResponse PDUs returned by the Microsoft Windows 2000 Extendible Agent.
Page 185: Adapter Agent Extension
I-6 Compaq ServerNet II PCI Adapter and Switch Installation Guide Figure I-3 is a diagram of the tools used to manage the Adapter. Shaded boxes identify the Compaq products that are documented in this guide. Figure I-3. Adapter Management Tools NOTE: In Figure I-3, “SPA”...
Page 186 ServerNet II SNMP Management I-7 For management applications that do not support SNMP, the Adapter MIB provides useful textual documentation about Adapter objects.
Page 187: Servernet Ii Switch Snmp Traps
Manager (SANMan) to receive notifications of events regarding the ServerNet II Switch and changes in the ServerNet II SAN. SNMP traps are generated by the Switch agent extension when one or more of the following events are delivered by SANMan: Link Alive –...
Page 188 J-2 Compaq ServerNet II PCI Adapter and Switch Installation Guide Trap Name snetSwitchLinkAliveChange snetSwitchNeighborIDChange sneSwitchLinkLevelLevelError snetSwitchPacketLevelError snetSwitchIBCLevelError snetSwitchAccessViolation snetSwitchOwnerChange snetSwitchFirmwareUpgrade snetSwitchSANManFailover snetSwitchTopologyConfigUpdate snetSwitchFanFailure The default threshold for link, packet and IBC errors is 1, which means that a trap is generated the first time an error is encountered.
Page 189: Snetswitchlinkalivechange
The Switch detected that a ports link-alive status changed. The link may have been functional and it is now nonfunctional, or the link may have been nonfunctional and it is now functional. Specific Trap: Severity: Summary: Enable: Disable: Returned Variable...
Page 190: Snetswitchneighborvalidationfailed
Incorrect SAN Installation NOTE: The only (non-programmatic) way to get a switch to rerun neighbor checks is to cycle link state. If the solution does not toggle the link-state, then the user will have to manually cycle the power on the offending node.
Page 191: Snetswitchlinklevelerror
ServerNet II Switch has detected link level errors, such as, non-IBC illegal symbols, IBC symbols out of context, EFIFO overrun, or missing packet status. Specific Trap: Severity: Summary: Enable: Disable: Returned Variable snetSwitchSnetID snetSwitchName snetSwitchPortErrorStatusIndex snetSwitchLinkErrorCounter snetSwitchPacketErrorCounter snetSwitchIBCErrorCounter Possible Cause...
Page 192: Snetswitchpacketlevelerror
J-6 Compaq ServerNet II PCI Adapter and Switch Installation Guide snetSwitchPacketLevelError ServerNet II Switch has detected packet level errors, such as, bad packet CRC, bad length, or bad packet destination. Bad CRC and bad length indicate that a packet was damaged in transit. Occasional occurrence of these errors is not unexpected.
Page 193: Snetswitchibcerror
ServerNet II Switch has detected IBC errors, such as, bad length, corrupt packet, bad control data, bad source route, bad command, or permission violation. Bad length, control data, bad source route and command are likely related to an initiator or target using an incompatible version of IBC.
Page 194: Snetswitchaccessviolation
= 1 snetSwitchAccessViolationTrapEnable = 0 Identifies the switch that detected the error The switch name. If no name is defined, this field will be blank. Indicates the port that detected the error Indicates the invalid ID which was detected Run diagnostics to ensure that nodes at both ends of the cable are communicating properly.
Page 195: Snetswitchownerchange
Possible Cause SANMan failed over Administrator changed primary SANMan snetSwitchFirmwareUpgrade A firmware upgrade has been performed on the specified switch and the switch has detected that its firmware upgraded completed successfully. Specific Trap: Severity: Summary: Enable: Disable:...
Page 196: Snetswitchsanmanfailover
J-10 Compaq ServerNet II PCI Adapter and Switch Installation Guide snetSwitchSANManFailover ServerNet II Switch SANMan failure has been detected. Specific Trap: Severity: Summary: Enable: Disable: Returned Variable snetSwitchPrimarySANManSNetID snetSwitchPrimarySANManName snetSwitchBackupSANManSNetID snetSwitchBackupSANManName snetSwitchFailoverEventType Possible Cause or Condition Primary backup SANMan has failed...
Page 197: Snetswitchtopologyconfigupdate
Disable: Returned Variable None Possible Cause ServerNet II topology has been updated snetSwitchFanFailure The ServerNet II Switch detected a fan failure. The power module should be replaced immediately to prevent switch component damage. Specific Trap: Severity: Critical Summary: Switch snetSwitchSnetID, (snetSwitchName), detected a fan failure.
Page 198: Setting Error Thresholds
SNMP manager station. The ServerNet II Switch Agent Extension does not poll the Switch for data. It retrieves data in logical groups only when it is requested by an SNMP management application.
Page 199: Servernet Ii Pci Adapter Snmp Traps
Appendix ServerNet II PCI Adapter SNMP Traps Overview The ServerNet II Adapter agent extension registers with the System Area Network Manager (SANMan) to receive notifications of events regarding the ServerNet II Adapter (the “Adapter”). When an event is received, the Adapter agent extension creates an SNMP trap. The Adapter MIB defines three SNMP traps described in this appendix.
Page 200: Snetadaptrstatuschange
K-2 Compaq ServerNet II PCI Adapter and Switch Installation Guide snetAdaptrStatusChange The Adapter agent extension has detected a change in the status of the Adapter. Specific Trap: Severity: Summary: Enable: Disable: Returned Variable snetAdaptrStatus snetAdaptrSnetID Possible Cause If the status is now OK, the ports are both The status of either the X or Y port has changed.
Page 201: Snetadaptrxportstatuschange
snetAdaptrXPortStatusChange The Adapter agent extension has detected a change in the status of the Adapter. Specific Trap: Severity: Summary: Enable: Disable: Returned Variable snetAdaptrStatus snetAdaptrSnetID Possible Cause If the status is now OK, the X port is now OK. The status of either the X port has changed. If the status is degraded or failed possible causes could be a cable is not properly connected, a broken cable, a bad Adapter, a bad remote port.
Page 202: Snetadaptryportstatuschange
K-4 Compaq ServerNet II PCI Adapter and Switch Installation Guide snetAdaptrYPortStatusChange The Adapter agent extension has detected a change in the status of the Adapter’s Y-port. Specific Trap: Severity: Summary: Enable: Disable: Returned Variable snetAdaptrYPortStatus SnetAdaptrSnetID1 Possible Cause If the status is now OK, the Y port is now OK.
Page 203: Technical Support
Compaq Customer Support You can reach Compaq automated support services 24 hours a day, every day at no charge. The services contain the most up-to-date information about Compaq products. You can access installation instructions, troubleshooting information, and general product information from the Compaq World Wide Web server or from the Compaq FTP server.
Page 204: Paqfax
L-2 Compaq ServerNet II PCI Adapter and Switch Installation Guide PaqFax To use the fax-on-demand system, you must be in North America and you must have a fax machine or fax modem to receive the automated fax transmittals. To use the fax-based information retrieval system that provides product-specific information, call 1-800-345-1518, option 1, and request a product catalog.
Page 205: San Configuration Worksheets
(SAN). Ideally, you should complete these prior to installing any hardware or software so that you understand how your SAN topology is to be configured. Minimally, you should complete them as you are doing your installation: SAN Switch(es) worksheet ProLiant Server worksheet Port worksheet (Switch-to-Node) NOTE: A ProLiant server with an Adapter installed is a node.
Page 211: Compaq Windows Sockets Direct San Service Provider
As with any Adapter exposed through NDIS, the TCP/IP protocol driver assigns one or more IP address to each SAN Adapter. The Windows Sockets switch and SAN service providers determine these assignments. The switch uses this IP address information to determine which SAN service provider to use for a given socket connection.
Page 212: Installing The Compaq Windows Sockets Direct San Service Provider
N-2 Compaq ServerNet II PCI Adapter and Switch Reference Guide The switch works closely with the standard base TCP/IP service provider to obtain functionality that SAN service providers do not support. The TCP/IP service provider supports: Listening for connections on multiple providers...
Page 213: Glossary
See Node. Internal interconnect architecture used by a switch that redirects the data coming in on one of its ports out to another of its ports. Also, the combination of interconnected switches used throughout a campus or large geographic area, which collectively provide a routing infrastructure.
Page 214 2 Compaq ServerNet II PCI Adapter and Switch Installation Guide Interactive mode Invalid source route Local host Management Information Base Node Peripheral Component Interconnect Primary administrative node Resident Topology Description Routing Test SANMan SANMan Administrative Utility SAN Service Provider SANUtil...
Page 215 SNMP support for the ServerNet II Switch Component SNMP Virtual SNMP support for the Virtual Interface Interface Component A ServerNet II SAN that contains no ServerNet II Switch and is designed using only ServerNet II PCI Adapters ServerNet II Glossary 3...
Page 216 4 Compaq ServerNet II PCI Adapter and Switch Installation Guide System Area Network Management driver Target node Topology Test Trap message Virtual Interface Virtual Interface Programming Library VIVA Windows 2000 extension agent APIs Windows Sockets Direct wormhole-routed connections SANMan Provides the services needed to manage ServerNet II SANs (System...
Page 217: Index
Create/Edit Query screen 4-6 Device Queries screen 4-5 information monitored 4-3 loading agents 4-2 overview screen 4-5 software version 4-9 Switch information 4-11 Virtual Interface (VI) information 4-12 Compaq Insight Manager XE ServerNet II Extension 4-3 Compaq Management Agents icon 4-8...
Page 218 2 Compaq ServerNet II PCI Adapter and Switch Installation Guide Interactive mode H-10 List of H-3 List of files H-9 Routing test H-7 Source route H-2 Topology test H-6 Troubleshooting H-13 Diagnostics batch mode 3-2 batch mode examples 3-5 Examples G-1...
Page 219 C-1 requirements C-1 voltage rating C-1 wall plug specifications C-2 Power supplies (two types) Illustrations 1-5 Power switch 1-5 Routing diagnostic test H-7 Routing test 3-2 Routing test example 3-8 SAN 1-1 SAN Service Provider and Windows Sockets...
Page 220 4 Compaq ServerNet II PCI Adapter and Switch Installation Guide adding to the SAN topology 2-20 Cable connector numbering 1-5 Components 1-4 Fault LED 1-5 Features 1-4 Illustration 1-4 Part numbers 1-1 Port link-alive indicators 1-5 SNMP traps J-1 Specifications D-1...

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Servernet ii

Compaq ServerNet ServerNet II Installation Manual

Chapter 1 Servernet II Introduction

Chapter 2 Installing Drivers and Software

Chapter 3 Using Servernet II Diagnostics

Appendix H

Chapter 4 Software Components and SAN Management

Appendix A Federal Communications Commission Notice

Appendix B

Appendix C

Appendix D

Appendix E

Appendix F

Appendix G Failed Computer

Appendix I

Appendix J Servernet II Switch SNMP Traps

Appendix K Servernet II PCI Adapter SNMP Traps

Appendix L Technical Support

Appendix M SAN Configuration Worksheets

Appendix N Compaq Windows Sockets Direct SAN Service Provider

Quick Links

Troubleshooting

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Summary of Contents for Compaq ServerNet ServerNet II

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